Name: National Debt Relief
Rating: 4.8

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Torrey Naylor

They are very easy to work with, and patient with my budget while I was not employed for a period of time.

2 years ago

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Lisa Jones

Very slow with making settlement arrangements and payments. There are hidden fees that were not mentioned upon signing with NDR. Creditors are calling me asking to settle because no one from NDR has called. But yet. I deposit money every two weeks in my account. This is the worst decision I ever made

2 years ago

Reply from National Debt Relief

Hi Lisa,

Thank you for reaching out to share your experience. We break down our fee structure in the Debt Relief Agreement signed at enrollment---we can send you a copy if you are unable to locate yours. I am unable to locate your specific account without some more information such as your state of residence, so I cannot speak to the specifics of your time frame, but we do advise at enrollment that it can take 4-6 months for negotiations to begin as your dedicate savings account needs to build funds. If it has been longer than that we definitely want to get to the bottom of it.

We would like to speak with you and resolve any concerns you may have--please give us a call at 888-660-7427 or provide some additional information so I can locate you and have a member of our client success team reach out to you.

We hope that we can assist you with this.

Sincerely,

National Debt Relief

Apr. 18th, 2024

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Andre Barnes

Just started with them and they quickly resolved one of my debts. I am thrilled with the results thus far.

2 years ago

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Shirley Glover

Trouble with pay day loan places as I don't have original and am told I need original contract so am up in the air about that situation.

2 years ago

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Jason Brown

Very good experience. Everything went smooth and they explained it all very well before anything happened.

2 years ago

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Tanceana W Reynard

I like how National Debt Relief contacted us prior to paying the first settlement amount. That was great!

2 years ago

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Lisa Kinworthy

They came up with a plan to help bring down my debt and one of my debts has been settled to MUCH less than originally.

2 years ago

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Charles Rozell

My debtors are starting to lower my debts due to Nat Debt Relief program and I will be debt free in 3 yrs !

2 years ago

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Abraham - Cyrus

Friendly and educated people who are willing to help, listening to you carefully and dicuss the plan with you,

2 years ago

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tfd1949

Very professional! Great relationships with creditors makes it a bit easier for them to come to a settlement

2 years ago

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Tracy adams Royersford, PA

Getting the best settlements I could imagine and great payoff terms and time frame. Debt free is in view.

2 years ago

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Linda Best Jacksonville, FL

They really have resolved very quickly one item. Thank you for your promptness. It is greatly appreciated.

2 years ago

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katia Haymarket, VA

Whenver I have a question or a concern, I know someone will pick up the phone and will be there to help me.

2 years ago

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Jill Milner

I was hesitant but the knowledge and helpfulness of the reps convinced me to give this a try. I don't regret it at all.

2 years ago

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Roger Petranek Las Vegas, NV

Your organization makes me feel very confident, and I actually enjoy talking to your people when I ask for help.

2 years ago

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Rick Ledwich Omaha, NE

Working with the initial rep was professional and has kept in contact to see how things are going with the program.

2 years ago

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Steve_S

I don't have to make dozens of phone calls or answer texts or e-mails. They take care of everything.

2 years ago

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Ronald Czapla Lancaster, NY

I like the I was kept up to date on my debt resolution and how readily & clearly my questions were answered.

2 years ago

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Tricia Capuano Monroe, NC

Credit score has not gone up Only one settlement so far Was told credit score would start to increase after about 4 months Keep getting calls from creditors Keep getting bills sent to my house Not worth the $800 a month for this headache

2 years ago

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Cary Vaupel Allentown, PA

The person that assisted me on the phone was kind. Caring thoughtful and considerate and very professional. And very understanding.

2 years ago

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Darrell Miguel Tucson, AZ

That my settlement offers seem to be coming faster than I thought. Which I love I thank you. NATIONAL Debt Relief.

2 years ago

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Dantell Richardson Richmond, VA

I like the quality of time the customer service agent use to explain my acct. To me, I never feel rush.

2 years ago

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Anthony Staten Norfolk, VA

Dan at customer service was very knowledgeable and answered all my questions was overall please with NDR

2 years ago

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Sheila Harrison, TN

Feels like it has beens a little slow in coming but relieved to see two of my debts resolved. Just waiting for the rest!

2 years ago

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Sean harn Monticello, MN

First debt resolved was full amount but after that I have been given two settlements that were agreeable. The hanks for helping me with my debts!!

2 years ago

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TM Taylor Edmond, OK

You said your fee was included in my monthly payment. You sent me a settlement statement where you took 1000.00 plus dollars for YOUR Fee the debtor continues to call me 3-5 times a day they don’t know anything about a settlement you are a lying company. I am very unsatisfied

2 years ago

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DANTE D. AGDEPPA Seattle, WA

National Debt Relief has an Excellent Performance and very Professional in dealing with its Customer.

2 years ago

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Rita Mohler Richmond, IN

Really easy to get things resolved. It gives me peace of mind and rest to know the debt is being taken care of.

2 years ago

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george lyon Lynnwood, WA

The easy way you folks explained everything in the process ...and the help you also gave me was great

2 years ago

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Allen Whitson Amarillo, TX

card company charged interest and late fees and I was required to pay from that balance, instead of balance when I signed with NDR

2 years ago

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Court Kings Mountain, NC

Everyone is so helpful during this difficult process. The reps have been so nice when speaking on the phone.

2 years ago

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Barbara Brown

I was very pleased with how fast they settled 2 of my 5 credit debts in a timely manner. Now three to go.

2 years ago

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Elaine Busch

The service is great. I always get an answer to my questions and they kept us updated on everything.

2 years ago

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Mr Hall

So far so good no complaints from me I mean at least all the annoying calls stopped that’s a big step good job

2 years ago

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Kevin Beasley Franklin, TN

Communication lacking and total none involvement of customer information It would help if the company forwarded us of the way the process works up front

2 years ago

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Cynthia Williams Houston, TX

I am a very happy customer,I have recommended them to several people.They do what they said they will do!!!!

2 years ago

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Beck Melbourne, FL

I liked that they resolved one debt that was big and got 9k off. My hope that the rest of my debt gets handled quickly

2 years ago

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Kathy Brackin Largo, FL

NDR has started working with me on payments to get my debt payed off after the misunderstanding of how things word. The people are kind and courteous

2 years ago Edited October 18, 2023

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Gabriele Anderson Azusa, CA

Prompt feedback information regarding my credit card accounts and a very efficient debt relief process.

2 years ago

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Angel Rivera Ocoee, FL

If your in debt, this will help i was 30k plus in debt and they came thru and legit helped me..i will tell everyone

2 years ago

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Theolia M Ranson Lafayette, LA

Great explaining to me the rules of National Debt Relief I really appreciate the time he took helping me .

2 years ago

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Terri Deutschmann

They are doing what other companies claim to do but don't. Customer service is awesome to work with.

2 years ago

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Bonnie Gwaltney Greenfield, IN

I like the communication with customer service. All that I have spoken with are very knowledgeable and eager to assist.

3 years ago

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Lisa DeRita Antioch, CA

I am very happy with the creditors that National Debt Relief has come to agreements with on payments!

3 years ago

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Chris Law Charlotte, NC

Signing up was a very smooth positive experience, however the support afterwards has not been helpful. Emails are unclear and asking for a telephone call to be scheduled has not been able to be done at this point.

3 years ago

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Shannon MacDonald Ukiah, CA

Within 3 months we have had 1/3 of our debts settled! We are excited to see what the next 3 months brings!

3 years ago

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Michael Blue Fremont, MI

I have felt like I have been left in the dark through this process. My credit has taken a huge hit and I feel like I made a mistake going lied to in this process.

3 years ago

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Melissa Verble Memphis, TN

They do what they say. You can trust their advice. They will help you get back to sound financial footing.

3 years ago

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Kevin Pfusch Horseheads, NY

Things seem to be taking way to long, still getting tons of debt collectors calling. I asked to have accounts added via online tools, and requests just got flagged complete and they weren't.

3 years ago

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JD Denver, CO

So far so good. They have gotten one account dropped in price for me, haven’t heard on any others yet. Only reason I did a four star.

3 years ago