Name: National Debt Relief
Rating: 4.8

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JWebster58

The representative I spoke with was very knowledgeable about my account and how it was working for me

2 years ago

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Diane Lifeset

Excellent customer service Professional, patience answering my questions and explaining the process

2 years ago

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Ed C

Great communications and explanations of all things related to creditors and the hardships that I would face.

2 years ago

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Alexander Watson

I like that National Debt Relief was able to do what I couldn't do, which was negotiate in my favor to lower my debt.

2 years ago

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Gamini Wickramatilake

Amazing customer service. Efficient manner they deal with the creditors. Reasonable monthly payments.

2 years ago

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Andrew “Andy” Tello

Very good in getting problems resolved. The times that I have had questions, they always respond very quick.

2 years ago

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Emily Pruett

Absolutely amazing! They have been so kind and helpful with helping me get out of debt and settle with creditors!

2 years ago

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Carmen Matta

I like that they are the ones that can free me of all my debts and they are doing a great job. Thank you

2 years ago

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Charles Suyehara

i liked how very helpful everyone was and how patient every. one was when i would call and how fast this was resolved

2 years ago

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Bob Zdunowski

I am very impressed by the 1st settlement. Looking forward to how the remainder of my accounts work out. Thank You !

2 years ago

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Dale Lambrecht

I didn't realize that the creditors made the offers to settle. Now that I know I am more confident about the program.

2 years ago

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Joe Karwowski

Still 2 major accounts, no progress. always different people answering status updates. Some answers seem like reprinted from a script not very clear of doesn't really app[y

2 years ago

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Maria Brown

There quick response to my needs They are always available to answer my questions awesome customer service

2 years ago

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Jenny Mortel

They are very accomodating,polite and answers all your questions with feeling of satisfaction. AMAZING TEAM

2 years ago

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Megan Romano

Run! Horrible they will be greedy and take their fees first instead of giving the biggest amount the the creditors. I would not recommend them at all you are better off settling with your creditors and saving your self thousand in fees and if you opt out they won’t give you your money back.

2 years ago

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MCrouch

So far so good, my first update I was so excited. Once everything has been settled to my expectations, they can possibly get all five stars!!!

2 years ago

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Terry Zimmerman

Lady who I talked to was very professional & understanding of my concerns. She answered every question I had.

2 years ago

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Gayle Henderson

I like the pressure to pay monthly bills has been removed. Did not give them a perfect score, because nobody's perfect.

2 years ago

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Denny Sexton

National Debt Relief is awesome to work with! They answer any and all questions promptly and work hard for you!

2 years ago

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Kevin Cooper

I’m so thankful that you were able to help me save over $1k with my creditor. We are off to a great start. Thanks

2 years ago

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Lisa Lovejoy

How professional the reps are. And how quickly they are resolving my debts and at great bargaining rates!!!

2 years ago

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Annette Benson

It was really hard at first. I should have opened a new bank account when I started. Should be recommended to be honest.

2 years ago

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Dale Lieberman

They were fast and professional on settling one of my debts. They stay in constant contact. Very reassuring.

2 years ago

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Mia Wolf

They are so helpful and nice. They don’t judge you and really walk you throughout the whole process.

2 years ago

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Torrey Naylor

They are very easy to work with, and patient with my budget while I was not employed for a period of time.

2 years ago

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Lisa Jones

Very slow with making settlement arrangements and payments. There are hidden fees that were not mentioned upon signing with NDR. Creditors are calling me asking to settle because no one from NDR has called. But yet. I deposit money every two weeks in my account. This is the worst decision I ever made

2 years ago

Reply from National Debt Relief

Hi Lisa,

Thank you for reaching out to share your experience. We break down our fee structure in the Debt Relief Agreement signed at enrollment---we can send you a copy if you are unable to locate yours. I am unable to locate your specific account without some more information such as your state of residence, so I cannot speak to the specifics of your time frame, but we do advise at enrollment that it can take 4-6 months for negotiations to begin as your dedicate savings account needs to build funds. If it has been longer than that we definitely want to get to the bottom of it.

We would like to speak with you and resolve any concerns you may have--please give us a call at 888-660-7427 or provide some additional information so I can locate you and have a member of our client success team reach out to you.

We hope that we can assist you with this.

Sincerely,

National Debt Relief

Apr. 18th, 2024

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Andre Barnes

Just started with them and they quickly resolved one of my debts. I am thrilled with the results thus far.

2 years ago

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Shirley Glover

Trouble with pay day loan places as I don't have original and am told I need original contract so am up in the air about that situation.

2 years ago

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Jason Brown

Very good experience. Everything went smooth and they explained it all very well before anything happened.

2 years ago

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Tanceana W Reynard

I like how National Debt Relief contacted us prior to paying the first settlement amount. That was great!

2 years ago

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Lisa Kinworthy

They came up with a plan to help bring down my debt and one of my debts has been settled to MUCH less than originally.

2 years ago

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Charles Rozell

My debtors are starting to lower my debts due to Nat Debt Relief program and I will be debt free in 3 yrs !

2 years ago

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Abraham - Cyrus

Friendly and educated people who are willing to help, listening to you carefully and dicuss the plan with you,

2 years ago

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tfd1949

Very professional! Great relationships with creditors makes it a bit easier for them to come to a settlement

2 years ago

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Tracy adams Royersford, PA

Getting the best settlements I could imagine and great payoff terms and time frame. Debt free is in view.

2 years ago

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Linda Best Jacksonville, FL

They really have resolved very quickly one item. Thank you for your promptness. It is greatly appreciated.

2 years ago

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katia Haymarket, VA

Whenver I have a question or a concern, I know someone will pick up the phone and will be there to help me.

2 years ago

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Jill Milner

I was hesitant but the knowledge and helpfulness of the reps convinced me to give this a try. I don't regret it at all.

2 years ago

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Roger Petranek Las Vegas, NV

Your organization makes me feel very confident, and I actually enjoy talking to your people when I ask for help.

2 years ago

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Rick Ledwich Omaha, NE

Working with the initial rep was professional and has kept in contact to see how things are going with the program.

2 years ago

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Steve_S

I don't have to make dozens of phone calls or answer texts or e-mails. They take care of everything.

2 years ago

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Ronald Czapla Lancaster, NY

I like the I was kept up to date on my debt resolution and how readily & clearly my questions were answered.

2 years ago

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Tricia Capuano Monroe, NC

Credit score has not gone up Only one settlement so far Was told credit score would start to increase after about 4 months Keep getting calls from creditors Keep getting bills sent to my house Not worth the $800 a month for this headache

2 years ago

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Cary Vaupel Allentown, PA

The person that assisted me on the phone was kind. Caring thoughtful and considerate and very professional. And very understanding.

2 years ago

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Darrell Miguel Tucson, AZ

That my settlement offers seem to be coming faster than I thought. Which I love I thank you. NATIONAL Debt Relief.

2 years ago

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Dantell Richardson Richmond, VA

I like the quality of time the customer service agent use to explain my acct. To me, I never feel rush.

2 years ago

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Anthony Staten Norfolk, VA

Dan at customer service was very knowledgeable and answered all my questions was overall please with NDR

2 years ago

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Sheila Harrison, TN

Feels like it has beens a little slow in coming but relieved to see two of my debts resolved. Just waiting for the rest!

2 years ago

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Sean harn Monticello, MN

First debt resolved was full amount but after that I have been given two settlements that were agreeable. The hanks for helping me with my debts!!

2 years ago

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TM Taylor Edmond, OK

You said your fee was included in my monthly payment. You sent me a settlement statement where you took 1000.00 plus dollars for YOUR Fee the debtor continues to call me 3-5 times a day they don’t know anything about a settlement you are a lying company. I am very unsatisfied

2 years ago