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Pacific Debt Inc.

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2,370 User Reviews

7.5

Overall Score

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Kay McManus Austin, TX

Friendly and explained different steps and took time.

2 years ago

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woody Rathdrum, ID

very helpful and understanding--willing to work with you

2 years ago

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LM Chula Vista, CA

Kia was accurate, informative, friendly, and thorough.

2 years ago

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mauricio millan Perris, CA

the customer service was great. fast & friendly

2 years ago

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Patricia Keen Henderson, TX

I just signed up, but Jennifer was extremely patient in answering my questions

2 years ago

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Christian Detroit, MI

Cedric did an amazing job and took care of my needs.

2 years ago

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Rodolfo El Paso, TX

Associate was very professional and very knowledgeable.

2 years ago

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Sarah Livonia, MI

Rian was very knowledgeable and helpful.

2 years ago

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Chaneko Robbie Terry Bowling Green, KY

Very helpful polite answered questions on time

2 years ago

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Angelica

I was not told this is a debt settlement company until it was the signing process. I withdrew from the program the same day.

2 years ago

Pacific Debt Inc. Logo

Reply from Pacific Debt Inc.

We apologize for the experience you had and the misunderstanding. Please note we strive to educate our clients on the options available to them and enroll them in a program that is appropriate for their situation. On our web site it clearly states debt settlement, as well as the service agreement that was signed. That said, we know that misunderstandings happen and we will review the call to see if there is something we can do improve our process. We appreciate your feedback.

Jan. 7th, 2019

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Jaime

Helpful and made it easy to get the help i needed.

2 years ago

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Bessie Wilson

Very helpful prompt in getting back to you

2 years ago

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Kevin Westminster, CA

Easy, knowledgeable advice , warm welcome

3 years ago

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Danny Long Grand Island, FL

Eva stayed on the line the whole time and this went really well, she explained thoroughly the process and understood how I got to this point that this became necessary. This process is not going to make the world be peaches and cream, but it is going to reduce your stress level and make you feel you can breath again. Three years (or less) from now I will have achieved my goal that I had already set for myself to be debt free, difference is this ensures my goal at a low cost, reduces my stress and 1 payment a month provides that comfort to me. I will sing the praises when I know it's for real!

3 years ago

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Carlos E Aguirre South Gate, CA

Jennifer was great...she was very clear and informative.

3 years ago

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David L

Great customer service!A long process but feels to be done.

3 years ago

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Carolyn Bryan Cameron, TX

Aalyssia S explained the program very well.

3 years ago

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Jacqueline Fort Belvoir, VA

Friendly and very helpful staff. Quick process to sign up.

3 years ago

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Connie Kern Fisk, MO

The process was very quick and painless. The rep was very good.

3 years ago

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Melanie Blackwood Fairfax, VA

Patient, helpful and responsive. So far so good. Thank you.

3 years ago

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Stephanie Charlottesville, VA

Clear information. Courteous. Knowledgeable.

3 years ago

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Donald FellAirbus61 Enterprise, AL

So far so good, been very helpful and considerate.

3 years ago

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CJ Anniston, AL

The genuine concern and honesty was refreshing

3 years ago

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Margaret Jacques Mount Airy, NC

Victor was very helpful and explained how it will work.

3 years ago

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Carol Presley Tolar, TX

Julius was easy to work with. Very knowledgeable on the company.

3 years ago

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Tim Lowe Winnabow, NC

Very helpful courteous and the process went pretty quick

3 years ago

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Myrna Solis Edinburg, TX

Really impressed with the customer service

3 years ago

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Susan Jimenez Hesperia, CA

Rian was very helpful and answered all my questions

3 years ago

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Patrick Albuquerque, NM

Great experience. Tessa was very knowledgeable.

3 years ago

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Robin High Point, NC

Excellent, extremely helpful and knowledgeable

3 years ago

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Chris Phoenix, AZ

Jonathan was very professional and supportive.

3 years ago

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Edward Correa Atwater, CA

Very thorough, knowledgeable, and great customer service.

3 years ago

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Hugo

Great Customer Service. Fair Price, Good Product

3 years ago

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Pat Pearl City, HI

The representatives are very helpful . Informative and the explanations were clear.

3 years ago

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Lakisha Williams Dothan, AL

Great customer service and got the questions I had answered

3 years ago

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Pamela Carnt Indio, CA

The company is very understanding to your needs.

3 years ago

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Hillary Lackore Prosper, TX

Great service!!! They really made me feel at home.

3 years ago

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Nimfa Wilson Clinton, KY

She’s a big help. Tell everything clearly .

3 years ago

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M Richardson

Ashley was very professional and empathetic.

3 years ago

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James Kelley Neenah, WI

Ashly was very helpful and answerd all my questions

3 years ago

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Angela Hout Morgan Indianola, IA

they were very informative and helpful.

3 years ago

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gerard martinez Los Angeles, CA

Ashley was very helpful,she explained everything well

3 years ago

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Christina Romero Roseville, CA

My experience was exceptional- Thanks Jonathan

3 years ago

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Nancy l Robertson Springfield, MO

iT WAS QUITE EASIER THAN I THOUGHT TO GET HELP

3 years ago

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Dan J. Eustis, FL

Just getting started, but so far everything and everyone has been great.

3 years ago

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Catherine Hampton Sheffield, TX

Very helpful and informative. Answered all my questions.

3 years ago

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Jason Burroughs Traer, IA

Very professional, helpful all the way through the process

3 years ago

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Selena Case

Very informative very nice Over all good experience

3 years ago

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Brian Jackson Muskogee, OK

Jeremy made all the directions clear and easy to understand

3 years ago

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james Eclectic, AL

Initial experience is good. But it's very early in the process.

3 years ago