Name: New Era Debt Solutions
Rating: 5.0

star star star star star

Mark Burlington, NC

I started with Areta Finacial when they were shut down I received a phone call from New Era Debt Solutions Was taking over my program. The service and help i have received has outstanding and professional. A big thank you to Nicole

4 years ago

Reply from New Era Debt Solutions

Dear Mark,
Thank you very much for your kind words and great review! It is a pleasure and an honor for us to be able to work with you. Also thank you for mentioning Nicole. Nicole is a wonderful lady with a big heart and she loves helping people.
Nicole and all of us at New Era wish you nothing but the best!
Sincerely,
Dan Smith
President

Apr. 3rd, 2020

star star star star star

Yolanda Torres Panama City Beach, FL

I am so pleased with the professionalism, patience, and understanding that I have received from New Era Debt.y credit score improved slowly but good things come to those who are patient. I will be recommending them to my friends.

4 years ago

Reply from New Era Debt Solutions

Dear Yolanda,
Thank you very much for your wonderful review!
Also thank you for sharing your comments about patience. You are absolutely right.
Your recommendation means the world to us.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Mar. 30th, 2020

star star star star star

jackie burns West Salem, OH

I’ve had a very positive experience. Every question that I have asked has been promptly answered. Everyone at Debt Solutions has been courteous and friendly, as well as informative. They are handling things well instead of in some accounts and that has taken away a lot of the pressure and anxiety .

4 years ago

Reply from New Era Debt Solutions

Dear Jackie,
Thank you very much for your kind words and wonderful review!
It is a pleasure and an honor for us to work with you.
All of us at New Era wish you nothing but the best!
Sincerely,
Dan Smith
President

Mar. 26th, 2020

star star star star star

Billy5Martin Thousand Oaks, CA

I have had a wonderful two-way relationship with New Era for many years. When I was short of funds, they kept my creditors off my back. I am now trying to settle more accounts and they have negotiated admirably and made sound recommendations.

4 years ago

Reply from New Era Debt Solutions

Dear Billy,
Thank you very much for your great review!
It is a pleasure and an honor for us to work with you.
When Coronavirus is behind us please pop by and see us.
All of us appreciate you and wish you the very best always!
Sincerely,
Dan Smith
President

Mar. 26th, 2020

star star star star star

Craig Durham, NC

Contacted New Era when things got out of control. They walked me through the process and give me a few days to think about it. Called me back to make sure i didn't have any questions. Signed up and 3 years later I have completed my program debt free. I would highly recommend giving them a look.

4 years ago

Reply from New Era Debt Solutions

Dear Craig,
Thank you very much for your wonderful review!
Congratulations on completing your program and your debt freedom!
It was a pleasure and an honor for us to work with you.
Your recommendation means the world to us and we all wish you nothing but the very best!
Sincerely,
Dan Smith
President

Mar. 26th, 2020

star star star star star

YD Penacho San Diego, CA

One of the key factors why new era stands above the rest of other companies, is its amazing people. Not only that they are all very competent, they always have you in this safe and secure space with their attentiveness, caring support and high value efforts. Thank you so much Jason!

4 years ago

Reply from New Era Debt Solutions

Dear YD,
Thank you very much for your wonderful review and one of the best ever! We believe that you are amazing as well and we are blessed to be able to work with people like you. Thank you also for mentioning Jason by name. Jason is one of the best and he loves helping people. All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Mar. 11th, 2020

star star star star star

tracy jackson Sarasota, FL

Great company ! Ray is great to work with and always responded and helped when I needed it. The set the expectations and met them earlier than expected. It seems many companies over promise and under deliver ... this is NOT one of those companies.

4 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Dear Tracy,
Thank you very much for your wonderful review!
It is a pleasure and an honor for us to work with people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Mar. 6th, 2020

star star star star star

Bill Davisson Elkridge, MD

Everyone I worked with was friendly and professional. Getting started was the hardest. Making the commitment to the process and trusting that this is going to work. Today all of my debts have been settled lower than estimated and I will be debt free in two years instead of five years.

4 years ago

Reply from New Era Debt Solutions

Dear Bill,
Thank you very much for your great review!
You gave some great advice that applies to a lot of people. Getting started is hard. We are grateful that you gave us the opportunity. All of us at New Era wish you the very best now and in the future!
Sincerely,
Dan Smith
President

Mar. 2nd, 2020

star star star star star

Roy Stone Fort Smith, AR

New Era helped me reach settlement agreements and pay off several credit cards. I am extremely pleased with their performance and the responsiveness of their customer service. I think Nicole should be rewarded for how well she has handled my accounts. Thank you, RNS

4 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Dear Roy,
Thank you very much for your great review.
We are blessed to have some wonderful employees with huge hearts, and you are right, they really care.
Thank you again and we wish you the very best!
Sincerely,
Dan Smith
President

Jan. 30th, 2020

star star star star star

Erin L. Massapequa, NY

I have been with New Era for just about a year now and so far so good! The team Is very responsive and honest. My debts are almost all settled in much less time than I thought. I recommend this company highly if you need a way out of high interest debt!

4 years ago

Reply from New Era Debt Solutions

Dear Erin,
Thank you very much for your wonderful review!
Your recommendation means the world to all of us at New Era.
We wish you the very best now and in the future!
Sincerely,
Dan Smith
President

Jan. 23rd, 2020

star star star star star

Daniel Altamonte Springs, FL

Customer service was the main reason I chose New Era. I liked having an designated account manager I could speak with and the negotiator was very personable as well. He helped me achieve my objectives in my timing. Very happy overall.

4 years ago

Reply from New Era Debt Solutions

Dear Daniel,
Thank you very much for your wonderful review!
It is a pleasure and an honor for us to work with you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jan. 9th, 2020

star star star star star

Jaime Melendez Woodland Hills, CA

New Era was straight forward from the beginning, they were developing a custom debt restructure program that fit my needs and also setting up real expectations to eliminate my debt. Also their service is sharp, with your own online dashboard and always great customer service. Thank you guys to help me getting back on track with my credit issues.

4 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Dear Jaime,
Thank you very much for your kind words and great review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

star star star star star

EK Lansing, MI

After Hurricane Harvey hit a couple years ago, I was forced to use credit to supplement the loss of revenue from my insurance agency. New Era has been extremely helpful with getting me on the track to financial stability once again.

4 years ago

Reply from New Era Debt Solutions

Dear EK,
Thank you very much for your wonderful review.
It is a pleasure and an honor to work with and help great people like you.
All of us at New Era wish you the best always!
Sincerely,
Dan Smith
President

Oct. 25th, 2019

star star star star star

Brian DeLand, FL

I have been working with New Era Debt Solutions and they have been amazing. They are very up front and their communication is awesome. I have not had a bad conversation with them. They are eager to help and explain things and I've never felt like I was bothering them when asking a question.

4 years ago

Reply from New Era Debt Solutions

Dear Brian,
Thank you very much for your amazing review. We are very appreciative.
We love working for people like you. You are never ever a bother.
Thank you again and we wish you the very best!
Sincerely,
Dan Smith
President

Oct. 2nd, 2019

star star star star star

Greg Camarillo, CA

I completed my program with New Era about a year ago. I could not he happier with the customer service and the results. Before I started the program I was barely making it with a new baby on the way and a lot of bills to pay. New Era helped manage my payments and settle many of my accounts in only 2 years.

4 years ago

Reply from New Era Debt Solutions

Dear Greg,
Thank you for your wonderful review and congratulations for completing your program in only 2 years. This was a team effort and you definitely did your part.
All of us at New Era wish you and your young family the very best!
Sincerely,
Dan Smith
President

Sep. 13th, 2019

star star star star star

William Brown

New Era deserves 6 stars! Best Customer Service experience ever. Gerri A and Cecy W are highly knowledgeable, well informed, and courteous staff members, who genuinely are concerned about your overall financial stability.

1 year ago Edited October 3, 2022

star star star star star

Michelle Price Portland, OR

I love working with New Era Dept Solutions because they are easy and professional to work with. Keep up the excellent job your providing. I recommend New Era Dept Solutions to everyone. Michelle Price -- Michelle P

2 years ago Edited October 4, 2021

star star star star star

Brenda Bigler Rocky Mount, NC

I was very pleased with this company. They responded to calls and emails in a timely manner and best of all they negotiated all my credit card debt. They took about 45,000 down to about 19,000, That's less than half.

3 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Thank you for your great review Brenda!

Jul. 30th, 2021

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DC New York, NY

The helped me out of debt by negotiating and protecting me, not their bottom line. They are caring and courteous and highly professional in everything they do. Highly recommended.

3 years ago

Reply from New Era Debt Solutions

This is a wonderful review DC and greatly appreciated! Thank you!

Nov. 10th, 2020

star star star star star

John Weston East Hampton, NY

You only need to know one thing about this company. They LISTEN! Aside from that, they do what they say, and give advice such that you can make your own decisions about your future.

3 years ago

Reply from New Era Debt Solutions

What a wonderful review John! Thank you!

Nov. 10th, 2020

star star star star star

Christine Dallas, TX

New Era is professional, organized and a great client advocate. I have recommended to a friend and family member. They do all the work and keep me well informed of their progress in negotiating my debt away.

3 years ago

Reply from New Era Debt Solutions

Dear Christine, Thank you for your wonderful review and for your referral. That means the world to us. Thank you!

Nov. 10th, 2020

star star star star star

Jamal Strawder Citrus Heights, CA

I love the customer service that your company provides. All my questions are always answered in a timely fashion. I feel comfortable going through this process. Please, please keep up the excellent work!!

3 years ago

Reply from New Era Debt Solutions

Dear Jamal, Thank you very much for your great review. I promise we will take your advice and do our best. We love working for people like you!
Sincerely,
Dan Smith
President

Aug. 27th, 2020

star star star star star

Dorothy J Lambing Shreveport, LA

Very professional, yet patient and thorough in answering all questions. Never seemed to be in a hurry when we called to bug them with were questions. I would not hesitate to refer them to anyone else.

3 years ago

Reply from New Era Debt Solutions

Dear Dorothy,
Thank you very much for your kind words and wonderful review!
Your referral means the world to us.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020

star star star star star

Sara C Sacramento, CA

Jason and his team have been amazing to work with every step of the way. As I near the end of my program, I can't express my gratitude enough for helping me through these challenging times!

3 years ago

Reply from New Era Debt Solutions

Dear Sara,
It is a pleasure and an honor to work with great people like you.
Thank you very much for your kind words and wonderful review.
I will let Jason and his team know what you said. New Era is very fortunate to have them. They do a fantastic job for people.
All of us at New Era wish you the very best as you near the end of your program and into the future!
Sincerely,
Dan Smith
President

Jun. 16th, 2020

star star star star star

Stephen A. Banks The Bronx, NY

New Era Debt was the best choice which I made when I needed help in eliminating my debt. The staff is very professional and responsive to my inquiries and they will respond within 24 hours of your call or email.

3 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Dear Stephen,
Thank you very much for your great review and your comments about communication.
Communication is so important.
It is a pleasure working with you Stephen!
Wishing you the best!
Sincerely,
Dan Smith
President

Jun. 8th, 2020

star star star star star

Leif Einarsson Eagle, ID

The experience was informative. They were attentive. Gave good advice. Came up with maximized solutions. I was really happy. Happier now to have completed it. Thank you New Era!

3 years ago

Reply from New Era Debt Solutions

Dear Leif,
Thank you very much for your kind words and great review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

star star star star star

Jae McDonald Attleboro, MA

Although our situation is not ideal, this is the company to be with if you find yourself in a bind! We have seem so much movement in a short time. Giving us room to breathe!

3 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Dear Jae,
Thank you very much for your kind words and great review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

star star star star star_border

Rebecca J Papillion, NE

I like that this company keeps me informed as to my account. They have made it quite easy for me to understand what is happening. My only complaint is that there are times that it taks 48-72 hours for them to return my call/e-mail.

4 years ago

Reply from New Era Debt Solutions

Dear Rebecca,
Thank you very much for your great review.
We work hard to provide excellent customer service and to reply quickly to any questions or concerns from any of our clients. I sincerely apologize if it took longer than normal to get back to you. We have high standards and we don't like it if we don't keep them. We have a few people a little disrupted from having to work at home because of restrictions here. I promise you we will work hard to hit those high standards.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Apr. 21st, 2020

star star star star star

Alfonso Argento Levittown, NY

I think they’re very courteous very fishy very knowledgeable and willing to answer any questions they take your time with you and make sure you’re happy and understand everything you need to know

4 years ago

Reply from New Era Debt Solutions

Dear Alfonso,
Thank you very much for your wonderful review!
It is a pleasure for us to work with people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Apr. 16th, 2020

star star star star star

Elizabeth B. Vallejo, CA

I am very thankful to New Era Solutions as they continue to negotiate the best settlement offers with my creditors. They truly make debt relief much easier and takes a huge weight off my shoulders. Thank you!

4 years ago

Reply from New Era Debt Solutions

Dear Elizabeth,
Thank you very much for your kind words and wonderful review!
We are happy to help lift that weight off of your shoulders.
It is a pleasure working with people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Apr. 2nd, 2020

star star star star star

Sonny Celsky Ambler, PA

New Era Debt Solutions was a great company to work with. They were very informative and guided us through the process from start to finish. They were upfront and honest with us.

4 years ago

Reply from New Era Debt Solutions

Dear Sonny,
Thank you very much for your great review! It was great being able to work with you also. We love working for people like you. All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Mar. 2nd, 2020

star star star star star

George Salley Huntington Beach, CA

NewEra was a pleasure to work with. They are very responsive and always helpful. My family and I thank them vociferously for helping us get out of debt. I highly recommend their services.

4 years ago

Reply from New Era Debt Solutions

Dear George,
Thank you very much for your wonderful review.
It is absolutely a pleasure for us to work with people like you.
Congratulations on your success. It is always a team effort and you did your part for certain.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Dec. 4th, 2019

star star_border star_border star_border star_border

RICHARD L WILLIAMS Phoenix, AZ

I'm ending our paying thousands of dollars more than what I originally hold when starting this process. They took over for another company that government shutdown. It started with three lawsuits. Didn't bother with any other companies in ended up giving me three more lawsuits. I settled all the rest of them on my own without them as I made better deals myself. Even with me making the other settlements and paid for them. I'm still paying no era more money purchased those than what I owed for all of it. Literally thousands of dollars then when I first started there is no half settlement or even 75% settlement just extra money and monthly fees

3 years ago Edited September 14, 2021

star star star star star

Daniel Bullhead City, AZ

New Era took me from heavily in debt to debt free. Customer service was top notch and the the team that worked with me communicated all aspects of the program.

3 years ago Edited June 14, 2023

Reply from New Era Debt Solutions

Thank you very much Daniel!

Nov. 10th, 2020

star star star star star

Marcellus Holman Springfield, MA

New era has been nothing but perfect!!! Helpful service and all involved made sure I got the best help possible ! Shoutout to Jon for helping me out! 10/10

3 years ago

Reply from New Era Debt Solutions

We sincerely appreciate your wonderful review. Thank you!

Nov. 11th, 2020

star star star star star

Manny Alonso Charlotte, NC

New Era Debt Solutions have been very helpful on every question and answers I need they work for me with such pleasure to resolve my problems very good communication.

3 years ago

Reply from New Era Debt Solutions

Dear Manny,
Thank you very much for your kind words and wonderful review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020

star star star star star

Matt Pioli Rochester, NY

My family was in a terrible amount of debt. New Era was such a relief to work with. Fantastic debt company to work with! Thank you for all of the help!!

3 years ago Edited September 14, 2021

Reply from New Era Debt Solutions

Dear M JP,
WE think you are fantastic as well and we love working with people like you.
Thank you very much for your kind words and wonderful review.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 4th, 2020

star star star star star

Virginia Zaccagnino New York, NY

New Era Debt Solutions has been an excellent company to work with. They have been responsive and have taken quick action in attempts to resolve my debt.

4 years ago

Reply from New Era Debt Solutions

Dear Virginia,
Thank you very much for your wonderful review!
We promise to keep working hard on your behalf.
All of us at New Era are grateful and we wish you the best!
Sincerely,
Dan Smith
President

Mar. 30th, 2020

star star star star star

Kenneth Haywood ,

I like the they handle the case . I didn't have a problem , they have been very helpful in solving one of my problems ,l am very thankful thankful .

4 years ago

Reply from New Era Debt Solutions

Dear Kenneth,
Thank you very much for your great review and thank you for allowing us to assist you with any of your problems. We are here for you and we are grateful for you.
Wishing you the best!
Sincerely,
Dan Smith
President

Mar. 20th, 2020

star star star star star

Theresa Owego, NY

New Era has made this transition so easy. We are so pleased with the results we are getting. Thank you to Nicole, Alicia and Jason. You are the best!!

4 years ago

Reply from New Era Debt Solutions

Dear Theresa,
Thank you very much for your wonderful review!
We think you are the best! We love working for wonderful people like you.
All of us at New Era wish you nothing but the best!
Sincerely,
Dan Smith
President

Feb. 21st, 2020

star star star star star

Jen Brooklyn, NY

Ever since I joined New Era Debt Solution my life change and I am closer to be debut free. Thank you for working fast and efficiently with me. Love love you so much.

4 years ago

Reply from New Era Debt Solutions

Dear Jen,
Thank you very much for your wonderful review!
And thank you very much for your love. The feelings are absolutely mutual!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Feb. 19th, 2020

star star star star star

John Weaver Scotts Valley, CA

Each person I have contacted and reached out to is professional and personal to my needs and concerns. I appreciate their knowledge and strategy to get me debt free.

4 years ago

Reply from New Era Debt Solutions

Dear John,
Thank you for your wonderful review.
Your kind words are taken seriously and we are very appreciative.
All of us at New Era always wish you the best!
Sincerely,
Dan Smith
President

Sep. 13th, 2019

star star star star star

Dana

Love this company! Always super helpful for my millions of questions. Kept me in the loop the entire process and with every update. Would recommend to a friend.

4 years ago

Reply from New Era Debt Solutions

Dear Dana,
I love your review. Thank you very much.
Please feel free to keep the questions coming.
Your recommendation means the world to us.
Wishing you the very best!
Sincerely,
Dan Smith
President

Sep. 13th, 2019

star star star star star

Adrienne Dav Queens, NY

Everyone there is so helpful and efficient! Very professional, I had the best experience with them.

6 months ago

star star star star star

Angie H Irwin, PA

Honest, upfront, easy to communicate with. Friendly and knowledgeable. Would highly recommend for any debt issues.

10 months ago

star star star star star

David Padilla Queens, NY

Very friendly and easy to do business with the professional staff. Would highly recommend working with New Era Debt Solutions.

2 years ago

star star star star star

Jerald Burleson Colton, CA

Just wanted to say a few word about how well they work. We are happy with the results of this company, happy, happy, happy...

3 years ago

Reply from New Era Debt Solutions

Thank you very much for your wonderful review Jerald!

Jul. 30th, 2021

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Patricia Bristow Chandler, TX

Always available to talk with me about my concerns and questions. Kind and understanding in offering advise and information.

3 years ago

Reply from New Era Debt Solutions

Thank you very much Patricia! We love working for people like you!

Nov. 10th, 2020

star star star star star

Richard Emmerich Barnegat, NJ

Fantastic company. Everyone I have dealt with have been great. Very informed . Could not ask for a better team to have .

3 years ago

Reply from New Era Debt Solutions

Dear Richard,
Thank you very much for your wonderful review. It truly means a lot.
We are very fortunate to have the team we do and we are fortunate to be able to work with great people like you.
We wish you the very best always!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020

star star star star star

Kirk Ball Benicia, CA

New Era has been very attentive and sensitive to our particular needs and has been proactive in managing of our account.

3 years ago

Reply from New Era Debt Solutions

Dear Kirk,
Thank you very much for your kind words and wonderful review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020