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New Era Debt Solutions

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165 User Reviews

6.9

Overall Score

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tracy jackson Sarasota, FL

Great company ! Ray is great to work with and always responded and helped when I needed it. The set the expectations and met them earlier than expected. It seems many companies over promise and under deliver ... this is NOT one of those companies.

1 year ago

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Reply from New Era Debt Solutions

Dear Tracy, Thank you very much for your wonderful review! It is a pleasure and an honor for us to work with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Mar. 6th, 2020

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Bill Davisson Elkridge, MD

Everyone I worked with was friendly and professional. Getting started was the hardest. Making the commitment to the process and trusting that this is going to work. Today all of my debts have been settled lower than estimated and I will be debt free in two years instead of five years.

1 year ago

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Reply from New Era Debt Solutions

Dear Bill, Thank you very much for your great review! You gave some great advice that applies to a lot of people. Getting started is hard. We are grateful that you gave us the opportunity. All of us at New Era wish you the very best now and in the future! Sincerely, Dan Smith President

Mar. 2nd, 2020

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Roy Stone Fort Smith, AR

New Era helped me reach settlement agreements and pay off several credit cards. I am extremely pleased with their performance and the responsiveness of their customer service. I think Nicole should be rewarded for how well she has handled my accounts. Thank you, RNS

1 year ago

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Reply from New Era Debt Solutions

Dear Roy, Thank you very much for your great review. We are blessed to have some wonderful employees with huge hearts, and you are right, they really care. Thank you again and we wish you the very best! Sincerely, Dan Smith President

Jan. 30th, 2020

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Erin L. Massapequa, NY

I have been with New Era for just about a year now and so far so good! The team Is very responsive and honest. My debts are almost all settled in much less time than I thought. I recommend this company highly if you need a way out of high interest debt!

1 year ago

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Reply from New Era Debt Solutions

Dear Erin, Thank you very much for your wonderful review! Your recommendation means the world to all of us at New Era. We wish you the very best now and in the future! Sincerely, Dan Smith President

Jan. 23rd, 2020

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Daniel Altamonte Springs, FL

Customer service was the main reason I chose New Era. I liked having an designated account manager I could speak with and the negotiator was very personable as well. He helped me achieve my objectives in my timing. Very happy overall.

1 year ago

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Reply from New Era Debt Solutions

Dear Daniel, Thank you very much for your wonderful review! It is a pleasure and an honor for us to work with you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jan. 9th, 2020

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Jaime Melendez Woodland Hills, CA

New Era was straight forward from the beginning, they were developing a custom debt restructure program that fit my needs and also setting up real expectations to eliminate my debt. Also their service is sharp, with your own online dashboard and always great customer service. Thank you guys to help me getting back on track with my credit issues.

1 year ago

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Reply from New Era Debt Solutions

Dear Jaime, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 1st, 2020

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EK Lansing, MI

After Hurricane Harvey hit a couple years ago, I was forced to use credit to supplement the loss of revenue from my insurance agency. New Era has been extremely helpful with getting me on the track to financial stability once again.

1 year ago

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Reply from New Era Debt Solutions

Dear EK, Thank you very much for your wonderful review. It is a pleasure and an honor to work with and help great people like you. All of us at New Era wish you the best always! Sincerely, Dan Smith President

Oct. 25th, 2019

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Brian DeLand, FL

I have been working with New Era Debt Solutions and they have been amazing. They are very up front and their communication is awesome. I have not had a bad conversation with them. They are eager to help and explain things and I've never felt like I was bothering them when asking a question.

1 year ago

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Reply from New Era Debt Solutions

Dear Brian, Thank you very much for your amazing review. We are very appreciative. We love working for people like you. You are never ever a bother. Thank you again and we wish you the very best! Sincerely, Dan Smith President

Oct. 2nd, 2019

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Greg Camarillo, CA

I completed my program with New Era about a year ago. I could not he happier with the customer service and the results. Before I started the program I was barely making it with a new baby on the way and a lot of bills to pay. New Era helped manage my payments and settle many of my accounts in only 2 years.

1 year ago

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Reply from New Era Debt Solutions

Dear Greg, Thank you for your wonderful review and congratulations for completing your program in only 2 years. This was a team effort and you definitely did your part. All of us at New Era wish you and your young family the very best! Sincerely, Dan Smith President

Sep. 13th, 2019

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Deborah Thompson Los Angeles, CA

Doing a great job with helping with my debt, the team is great with communication.

3 months ago

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Jerald Burleson Colton, CA

Just wanted to say a few word about how well they work. We are happy with the results of this company, happy, happy, happy...

6 months ago

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Patricia Bristow Chandler, TX

Always available to talk with me about my concerns and questions. Kind and understanding in offering advise and information.

7 months ago

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Reply from New Era Debt Solutions

Thank you very much Patricia! We love working for people like you!

Nov. 10th, 2020

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Marcellus Holman Springfield, MA

New era has been nothing but perfect!!! Helpful service and all involved made sure I got the best help possible ! Shoutout to Jon for helping me out! 10/10

9 months ago

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Reply from New Era Debt Solutions

We sincerely appreciate your wonderful review. Thank you!

Nov. 11th, 2020

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Manny Alonso Charlotte, NC

New Era Debt Solutions have been very helpful on every question and answers I need they work for me with such pleasure to resolve my problems very good communication.

11 months ago

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Reply from New Era Debt Solutions

Dear Manny, Thank you very much for your kind words and wonderful review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Aug. 3rd, 2020

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Sara C Sacramento, CA

Jason and his team have been amazing to work with every step of the way. As I near the end of my program, I can't express my gratitude enough for helping me through these challenging times!

1 year ago

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Reply from New Era Debt Solutions

Dear Sara, It is a pleasure and an honor to work with great people like you. Thank you very much for your kind words and wonderful review. I will let Jason and his team know what you said. New Era is very fortunate to have them. They do a fantastic job for people. All of us at New Era wish you the very best as you near the end of your program and into the future! Sincerely, Dan Smith President

Jun. 16th, 2020

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Stephen A. Banks The Bronx, NY

New Era Debt was the best choice which I made when I needed help in eliminating my debt. The staff is very professional and responsive to my inquiries and they will respond within 24 hours of your call or email.

1 year ago

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Reply from New Era Debt Solutions

Dear Stephen, Thank you very much for your great review and your comments about communication. Communication is so important. It is a pleasure working with you Stephen! Wishing you the best! Sincerely, Dan Smith President

Jun. 8th, 2020

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Leif Einarsson Eagle, ID

The experience was informative. They were attentive. Gave good advice. Came up with maximized solutions. I was really happy. Happier now to have completed it. Thank you New Era!

1 year ago

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Reply from New Era Debt Solutions

Dear Leif, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 1st, 2020

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Jae McDonald Attleboro, MA

Although our situation is not ideal, this is the company to be with if you find yourself in a bind! We have seem so much movement in a short time. Giving us room to breathe!

1 year ago

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Reply from New Era Debt Solutions

Dear Jae, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 1st, 2020

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Rebecca J Papillion, NE

I like that this company keeps me informed as to my account. They have made it quite easy for me to understand what is happening. My only complaint is that there are times that it taks 48-72 hours for them to return my call/e-mail.

1 year ago

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Reply from New Era Debt Solutions

Dear Rebecca, Thank you very much for your great review. We work hard to provide excellent customer service and to reply quickly to any questions or concerns from any of our clients. I sincerely apologize if it took longer than normal to get back to you. We have high standards and we don't like it if we don't keep them. We have a few people a little disrupted from having to work at home because of restrictions here. I promise you we will work hard to hit those high standards. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Apr. 21st, 2020

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Alfonso Argento Levittown, NY

I think they’re very courteous very fishy very knowledgeable and willing to answer any questions they take your time with you and make sure you’re happy and understand everything you need to know

1 year ago

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Reply from New Era Debt Solutions

Dear Alfonso, Thank you very much for your wonderful review! It is a pleasure for us to work with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Apr. 16th, 2020

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Elizabeth B. Vallejo, CA

I am very thankful to New Era Solutions as they continue to negotiate the best settlement offers with my creditors. They truly make debt relief much easier and takes a huge weight off my shoulders. Thank you!

1 year ago

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Reply from New Era Debt Solutions

Dear Elizabeth, Thank you very much for your kind words and wonderful review! We are happy to help lift that weight off of your shoulders. It is a pleasure working with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Apr. 2nd, 2020

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Sonny Celsky Ambler, PA

New Era Debt Solutions was a great company to work with. They were very informative and guided us through the process from start to finish. They were upfront and honest with us.

1 year ago

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Reply from New Era Debt Solutions

Dear Sonny, Thank you very much for your great review! It was great being able to work with you also. We love working for people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Mar. 2nd, 2020

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George Salley Huntington Beach, CA

NewEra was a pleasure to work with. They are very responsive and always helpful. My family and I thank them vociferously for helping us get out of debt. I highly recommend their services.

1 year ago

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Reply from New Era Debt Solutions

Dear George, Thank you very much for your wonderful review. It is absolutely a pleasure for us to work with people like you. Congratulations on your success. It is always a team effort and you did your part for certain. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Dec. 4th, 2019

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Amy Frye Hamilton, OH

New Era Debt Solutions is amazing: they are so easy to work with and go to bar for you!!!!

5 months ago

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Mark Allen Williamsburg, VA

Excellent service. Very professional and maintained communication throughout the whole process of paying off my debts.

7 months ago

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Homer Cooper Bolton, NC

I love their quick responses to my questions, and their knowledgeable staff don't refer me to other for answers.

8 months ago

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Reply from New Era Debt Solutions

What a great review! Thank you Homer very much!

Nov. 10th, 2020

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Richard Emmerich Barnegat, NJ

Fantastic company. Everyone I have dealt with have been great. Very informed . Could not ask for a better team to have .

10 months ago

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Reply from New Era Debt Solutions

Dear Richard, Thank you very much for your wonderful review. It truly means a lot. We are very fortunate to have the team we do and we are fortunate to be able to work with great people like you. We wish you the very best always! Sincerely, Dan Smith President

Aug. 3rd, 2020

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Kirk Ball Benicia, CA

New Era has been very attentive and sensitive to our particular needs and has been proactive in managing of our account.

11 months ago

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Reply from New Era Debt Solutions

Dear Kirk, Thank you very much for your kind words and wonderful review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Aug. 3rd, 2020

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Rodger Found , OR

I feel comfortable leaving everything in their hands. Totally satisfied with everything they have done and happy with the personal service.

11 months ago

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Reply from New Era Debt Solutions

Dear Rodger, Thank you for your kind words! Your satisfaction means everything to us. All of us at New Era wish you the very best always! Sincerely, Dan Smith President

Jun. 25th, 2020

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Matt Pioli Rochester, NY

My family was in a terrible amount of debt. New Era was such a relief to work with. Fantastic debt company to work with! Thank you for all of the help!!

1 year ago

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Reply from New Era Debt Solutions

Dear M JP, WE think you are fantastic as well and we love working with people like you. Thank you very much for your kind words and wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 4th, 2020

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Virginia Zaccagnino New York, NY

New Era Debt Solutions has been an excellent company to work with. They have been responsive and have taken quick action in attempts to resolve my debt.

1 year ago

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Reply from New Era Debt Solutions

Dear Virginia, Thank you very much for your wonderful review! We promise to keep working hard on your behalf. All of us at New Era are grateful and we wish you the best! Sincerely, Dan Smith President

Mar. 30th, 2020

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Kenneth Haywood ,

I like the they handle the case . I didn't have a problem , they have been very helpful in solving one of my problems ,l am very thankful thankful .

1 year ago

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Reply from New Era Debt Solutions

Dear Kenneth, Thank you very much for your great review and thank you for allowing us to assist you with any of your problems. We are here for you and we are grateful for you. Wishing you the best! Sincerely, Dan Smith President

Mar. 20th, 2020

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Theresa Owego, NY

New Era has made this transition so easy. We are so pleased with the results we are getting. Thank you to Nicole, Alicia and Jason. You are the best!!

1 year ago

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Reply from New Era Debt Solutions

Dear Theresa, Thank you very much for your wonderful review! We think you are the best! We love working for wonderful people like you. All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President

Feb. 21st, 2020

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Jen Brooklyn, NY

Ever since I joined New Era Debt Solution my life change and I am closer to be debut free. Thank you for working fast and efficiently with me. Love love you so much.

1 year ago

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Reply from New Era Debt Solutions

Dear Jen, Thank you very much for your wonderful review! And thank you very much for your love. The feelings are absolutely mutual! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Feb. 19th, 2020

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John Weaver Scotts Valley, CA

Each person I have contacted and reached out to is professional and personal to my needs and concerns. I appreciate their knowledge and strategy to get me debt free.

1 year ago

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Reply from New Era Debt Solutions

Dear John, Thank you for your wonderful review. Your kind words are taken seriously and we are very appreciative. All of us at New Era always wish you the best! Sincerely, Dan Smith President

Sep. 13th, 2019

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Dana

Love this company! Always super helpful for my millions of questions. Kept me in the loop the entire process and with every update. Would recommend to a friend.

1 year ago

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Reply from New Era Debt Solutions

Dear Dana, I love your review. Thank you very much. Please feel free to keep the questions coming. Your recommendation means the world to us. Wishing you the very best! Sincerely, Dan Smith President

Sep. 13th, 2019

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Kevin Gutshall Gulf Breeze, FL

They kept in touch with me and kept me apprised of my situation. They were very professional.

7 months ago

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Reply from New Era Debt Solutions

Thank you very much Kevin for your great review! Wishing you the best! Dan Smith President

Nov. 10th, 2020

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Freda M Davies ,

Everyone I have had communication with has been extremely friendly and helpful. Thank you so much.

7 months ago

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Reply from New Era Debt Solutions

Your review is very much appreciated Freda. Thank you!

Nov. 10th, 2020

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Charles Johnson Arlington, TX

Great support that helps me through a busy day. Best regards, Satisfied Customer

8 months ago

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Reply from New Era Debt Solutions

Wonderful review Charles and greatly appreciated!

Nov. 10th, 2020

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always sophie111 Grand Blanc, MI

Awesome customer service - very responsive. They handled our issue very quickly and ahead of schedule!!!

9 months ago

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Reply from New Era Debt Solutions

We sincerely appreciate your wonderful review. Thank you!

Nov. 11th, 2020

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judy barrett Oakland, CA

I appreciate the courteous and efficient manner in which the ERA representatives perform. ver personable and helpful.

9 months ago

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Reply from New Era Debt Solutions

Thank you very much Judy. It is a pleasure and an honor to work with people like you!

Nov. 11th, 2020

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jerry olson Los Angeles, CA

Very pleased with effort made by New Era in regards to my account. Excellent customer service on all levels.

9 months ago

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Reply from New Era Debt Solutions

Dear Jerry, Thank you very much for your kind words! We love working for people like you. Wishing you the best! Sincerely, Dan Smith President

Aug. 27th, 2020

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Tracy Philip Dallas, TX

Extremely helpful staff, everyone I have spoken to have been very professional and made this process easy. Thank you!

9 months ago

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Reply from New Era Debt Solutions

Dear Tracy, Thank you very much for your kind words and wonderful review! It is a pleasure and an honor for us to work with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Aug. 27th, 2020

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peggy debord Bluffton, SC

They have been very honest and open about their services. Like seeing the results they have already made.

10 months ago

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Reply from New Era Debt Solutions

Dear Peggy, Thank you very much for your kind words and wonderful review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Aug. 25th, 2020

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[email protected] Burbank, CA

The experience was very great! It was hard to pay off but they were there for you when you needed help! I Did It!

11 months ago

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Reply from New Era Debt Solutions

Dear Karen, To hear the words "I Did IT!" makes us so very proud of you and happy for you. It is never easy getting out of debt but you did it. CONGRATULATIONS! All of us at New Era wish you the very best always! Sincerely, Dan Smith President

Jul. 1st, 2020

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Ana V Herndon, VA

No frills, straight to the point service. They told me the steps and what needs to be done to achieve my goal to be debt-free. Legit company.

1 year ago

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Reply from New Era Debt Solutions

Dear Ana, Thank you very much for your wonderful review! It is a pleasure working with you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 1st, 2020

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Elvia Gimenez Miami, FL

They work with you and communicate with you throughout the process. They settled my accounts and I have been able to raise my credit score.

1 year ago

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Reply from New Era Debt Solutions

Dear Elvia, Thank you very much for your wonderful review! All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President

Jun. 1st, 2020

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Chester C Popham ,

They are doing an excellent job of settling my debt for me after I had gotten in over my head and did not want to file for bankruptcy.

1 year ago

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Reply from New Era Debt Solutions

Dear Chester, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 1st, 2020

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Maria Perez Los Angeles, CA

New Era . has been very helpful and has stayed in contact with me through out this process. I am happy to have them on my side. Thank you New Era.

1 year ago

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Reply from New Era Debt Solutions

Dear Maria, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

Jun. 1st, 2020

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Dave Morganton, NC

I was extremely pleased. Great people. Alex and Cecy were great working with. Takes away the stress of negotiating with debt collectors.

1 year ago

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Reply from New Era Debt Solutions

Dear Dave, Thank you very much for your great review! And thank you for mentioning Alex and Cecy. Alex and Cecy have been with New Era for many years. They both have huge hearts and they love helping people. All of us at New Era wish you the very best! Sincerely, Dan Smith President

Apr. 21st, 2020

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