Name: National Debt Relief
Rating: 4.7

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Shay2911 Hawthorne, CA

I like the service but I wish they can be a little faster with getting my debt paid off

3 years ago

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kae mobley Sulphur Springs, TX

Very helpful in resolving credit card debt

3 years ago

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Stephanie Cooper Longmont, CO

I tried to pay off my debt and they kept pushing stuff back so I ended up still paying fees. They wouldn't let me get to graduation early!!

3 years ago

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Diana Fried Two Rivers, WI

The staff is personal and very understanding.

3 years ago

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Daisy Jones Brooklyn, NY

So far, they have been very helpful with negotiations.

3 years ago

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Diane Theresa Lex West Grove, PA

Professional, understanding and compassionate !

3 years ago

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Pat Hudson Tarpon Springs, FL

Understanding and helpful employees, No judgement

3 years ago

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Carol Nunez Miami, FL

Great customer service, always willing to answer questions.

3 years ago

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Rosemary Wilson Tulsa, OK

Very polite and knowledgeable. Recomendable.

3 years ago

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Carlos Tapia Port Washington, NY

A lot of times it is hard to get in touch or some information from one of your employees it used to be betters

3 years ago

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Geri bauer Naples, FL

That they are always ready to work with you

3 years ago

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Michelle Girard, KS

Every time I have a question they are very helpful

4 years ago

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Charline Farmington, MI

2 of my 7 creditors were dealt with within the first 2 months

4 years ago

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Edward J Lodge

A slow but steady process. I would like to see more creditors resolved.

4 years ago

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BRIAN Bath, PA

AWESOME PEOPLE THEY GOT OVER AND ABOVE TO HELP YOU

4 years ago

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Bernadette Charlevoix, MI

Detailed and informative of the process and expectations.

4 years ago

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George Kowalski Laurel, MD

Very good progress for debt elimination.

5 years ago

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Lydia H Grier Conway, AR

Very good with communication and guidance

5 years ago

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Stephen W Robinette

My experience so far has been very rewarding,

5 years ago

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Jerome Thompson New Orleans, LA

True to their word. They get results.

5 years ago

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Pat Hamilton, NY

Good customer service and response time.

5 years ago

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Joe Portersville, PA

My experience with dealing with national debt relief has been simple so far

5 years ago

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Jeri Galla Strawberry Plains, TN

I just wish your explanation of fees were a little clearer

5 years ago

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G Miami, FL

Helped immensely with my anxiety over piling up debt, and lowered the debt .

2 years ago Edited June 5, 2023

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Darla Natwick Newport, KY

The amount that I have to pay and the length of time

4 months ago

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Verified Customer

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Paul Baden

Not very good customer service very misleading

4 years ago

Reply from National Debt Relief

Hello Paul,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 29th, 2019

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Verified Customer

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Marilyn Radetic

Only settled 1 credit card and haven't heard anything since

4 years ago

Reply from National Debt Relief

Hi Marilyn,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 14th, 2019

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David Mackin

Very high price fees. Get emails saying they called but never leave a message

11 months ago

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Tony Santillanes

Their communication is terrible! They settled after one offer and did not listen to my input at all!

2 years ago

Reply from National Debt Relief

Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.

Mar. 28th, 2022

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John Nee Mansfield, MA

They have been very helpful and seem easy to deal with

2 years ago

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Marcy Morales Miami, FL

They were able to negotiate a lower payment for me.

2 years ago

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Guy Roseville, CA

Everyone I talk to is very helpful and kind.

2 years ago

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Charles Phillips Richardson, TX

Constant contact and updates given to me, the client.

2 years ago

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James Green Houston, TX

I just started but I’m not seeing any improvements on my credit score

2 years ago

Reply from National Debt Relief

Hello James,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Jul. 28th, 2021

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Desmond Winter ,

Always willing to help. Very affordable. Very consistent.

3 years ago

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Brendon Kelly Huntsville, TX

They are through, but is a slow process.

3 years ago

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Jessica Tafoya Thornton, CO

They have been honest and I'm very pleased

3 years ago

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Tina Wright San Antonio, TX

Zero follow through Started well listed all debts but did not address all of them and NEVER followed up on any

3 years ago

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tony garrett Baker, FL

My dept is getting paid faster than I could do it myself!

4 years ago

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Ramon Long Beach, CA

Good so far, but I need updates at least once a month.

4 years ago

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Michelle Builtron Lubbock, TX

Not getting much done since we have paid off a couple of things. seems to be going awfully slow.

4 years ago

Reply from National Debt Relief

Michelle, we understand your concerns and thank you for bringing them to us. Remember, the program works by repaying your debts with the money you save into the GCS account every month. If we're repaying multiple creditors simultaneously and there isn't enough left over to negotiate with another, then we must wait until at least one of the creditors is paid off so that there's extra money left over at the end of each month.

As recently as June 2019, we were repaying two settlements. One of those two agreements is complete so the money that had been going toward making that payment is now going directly into your savings account. We are now saving/building those funds up for the next agreement. You should start seeing some forward movement soon.

We encourage you to take an active role in this process. Actively-involved clients tend to have a better handle on the process since they are always in the loop with account changes. We will contact you with important and relevant account updates, but we can't call on every single change. We appreciate your continued patience as we work with you to get you debt-free. Please contact us with any questions.

Oct. 1st, 2019

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Roger Bellingham, WA

Just Great service and friendly people Great to work with

5 years ago

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Daniel Dysinger Littleton, CO

Great communication and help on debt relief

5 years ago

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Alex Spring, TX

Very helpful, and straight forward service.

5 years ago

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John Deleo Philadelphia, PA

I m not happy with the wait time on getting reply concerning my last issue

9 months ago

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Kurt Koch Waukesha, WI

Don't like the fact my credit went down to less than a score of 550

10 months ago

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Jill Russell Minneapolis, MN

Easy to use. Easy to contact with questions.

2 years ago

Reply from National Debt Relief

Hello Jill,
Thank you for the feedback. A member of our team will be reaching out shortly to better explain our program as well as address your specific concerns. You can also call us directly at 888-660-7427.

Dec. 1st, 2021

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Kenneth Johnson Brooklyn, NY

Fees are too high. Your Company is paid in full and I'm still in debt

2 years ago

Reply from National Debt Relief

Hello Kenneth,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Nov. 30th, 2021

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NR Port Saint Lucie, FL

I have been sued twice and their fees are excessive. Worst mistake I ever made.

2 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Oct. 30th, 2021

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DeCarlo E. Stroud New York, NY

The customer service is outstanding and has always been polite and knowledgeable.

3 years ago

Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client

Jul. 29th, 2020