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Consolidated Credit

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8.3

Overall Score

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M. Kirk Lithonia, GA

Thought they could help with my payments but I was only saving $20 a month. That's no help at all. Wasted my time

5 years ago

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Reply from Consolidated Credit

Dear Kirk, While you were only saving $20 on your monthly payments, you would be saving on your total payments which meant getting out of debt sooner than you would on your own and saving a ton in interests. Your total payments would have been reduced by 30-50%, your interest charges reduced anywhere from 0-11%. We are sorry you felt that your time was wasted. Look at it this way, had you not called, you probably would still be wondering how much you could save. Thank you for reaching out to Consolidated Credit and best wishes on your journey out of debt.

Jan. 30th, 2019

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Not important Germantown, TN

Annoying robocalls from redirected numbers gave me a poor impression and made me discredit the company

5 years ago

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Reply from Consolidated Credit

Dear 'Important', We understand that robocalls can be unwanted. Unfortunately one of the ways that companies enlist clients is through direct calling. We have received numerous testimonials from clients who are incredibly happy that they took the call. If you send your number to we’ll be sure to remove it from our database. We are a national nonprofit organization that has been helping people get out of debt for over 25 years.

Jan. 30th, 2019

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Virginia Winsted, CT

The representative was very helpful and courteous.

5 years ago

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Claire Devine Roseville, CA

All my questions were answered promptlly

6 years ago

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Anonymous Muskegon, MI

I had a scheduled appointment call; I called at the appointed time and the phone just rang- no one ever answered

6 years ago

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Cathy Wilson

Always great customer service.

7 years ago

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Julie Campbell

Knowledgeable, pleasant, great customer service.

7 years ago

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Amara O. Zionsville, IN

Very attentive and helpful

7 years ago

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excle English

All was good

7 years ago

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Elaine Lam

She was very helpful. Answered my question very clear

7 years ago

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RAVI PETWAL Chantilly, VA

Easy going and understood what to do next

7 years ago

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David Perry Sr Gatesville, TX

The lady whom took my call was a bit nasty in her tone and a little arrogant

7 years ago

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Stephanie Crocker

She was a great help ! Thank you again

7 years ago

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Nancy Tacoma, WA

She was very helpful and explained things to me.

7 years ago

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Cheryl Perry

Customer services reps are always professional and timely

7 years ago

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Donna Neubauer Des Moines, IA

Tatiana was very helpful and professional!

7 years ago

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devika Kumar Fresh Meadows, NY

Rep. was very helpful

8 years ago

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colleen fonts West Palm Beach, FL

Great customer service and pleasant follow up.

8 years ago

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Peter Kayala Sterling, CO

Very cordial and professionalism! Helpful and knowledgeable

2 years ago

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Reply from Consolidated Credit

Hi Peter,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions or run into challenges down the road, please don’t hesitate to call us. We’re here to help!

May. 19th, 2022

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Paul Way OH

Just thought u would do more than u are doing

2 years ago

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Reply from Consolidated Credit

Hi Paul,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 14th, 2022

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Cindy Cusson Lynn, MA

Seems like the balances aren't going down.

3 years ago

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Reply from Consolidated Credit

Hi Cindy,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program and your account, please give us a call and we’ll be happy to go over your account with you. We’re here to be your advocate!

Jun. 16th, 2021

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Christine Schaefer East Islip, NY

I never heard back from anyone. It's been over a week since I sent in my information.

5 years ago

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Reply from Consolidated Credit

Hi Christine,
Thank you for your interest in Consolidated Credit. We regret that someone hasn’t gotten in touch with you. The delay in responding to you may be because of the high volume of requests we receive from potential clients. Please message your email address and/or phone number and a certified counselor will contact you in earnest. Thank you for reaching out and best wishes.

Nov. 1st, 2018

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Keith wiles West Branch, MI

Cause they have not done anything yet but yet they got their payment.

6 years ago

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Gina Wilburn Pueblo, CO

She was able to assist me with my reason for calling. Dates the payments are sent to my creditors.

6 years ago Edited September 14, 2021

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Ok St Peters, MO

The agent was knowledgeable about the serbices offerred and initislly explained the cost accurately

6 years ago

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Leon Yoakum Los Angeles, CA

Friendly staff and great website for work with

2 years ago Edited June 6, 2022

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Reply from Consolidated Credit

Dear Leon,
Thank you for making Consolidated Credit your debt management organization of choice. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Jun. 1st, 2022

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Ryan stephens Lafayette, CA

I’m not seeing any results on the balance of my cards

2 years ago

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Reply from Consolidated Credit

Hi Ryan,
We regret hearing this. Please give us a call at 1-877-201-7780, one of our client services representatives will be happy to look into this and go over your account with you in great detail.

Jul. 5th, 2022

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Charles Burnham Washington Court House, OH

It will help me get of debt faster then paying

3 years ago

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Reply from Consolidated Credit

Hi Charles,

We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. We notice that you gave us 2 out of 5 stars, yet your review is positive. Is that an error? If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We're here to help.

Dec. 14th, 2020

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Anonymous Newark, DE

False advertising it sucked misleading didnt receive anything

5 years ago

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Reply from Consolidated Credit

Hi Anonymous,
We don’t understand your review. You mentioned that you didn’t receive anything, do you have the right company? Ever since its inception over 26 years ago, Consolidated Credit has helped over 6.5 million Americans just like you get out of debt. If you are looking to get out of debt, we’d like to assist you too. We can be reached at (888) 899-3492.

Jul. 30th, 2019

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Kenneth Orlando, FL

Informative and direct in their responses regarding my credit issues/questions

5 years ago

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Mmz Dubuque, IA

The customer service is terrible, and I was dissatisfied

6 years ago

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Wendy Walters Reseda, CA

5 STARS

8 years ago

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jason byers Hood River, OR

not impressed and they are not willing to help

5 years ago

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Reply from Consolidated Credit

Hi Jason, We regret that you did not find us helpful. Is there anything in particular that you were looking for that we couldn’t help you with? For 25 years, we’ve helped over 6.5 million Americans like you get out of debt. Read some of their stories here: We would love to help you too if given the chance that is. Regardless of what you decide, we wish you the very best on your journey out of debt.

Jan. 30th, 2019

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MR. Not RippedOff Beverly Hills, CA

Sent full credit cards numbers on mailer.

6 years ago