Name: Century Law Firm
Rating: 4.8

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tim mason Denton, TX

You are in great hands with this company! They do what they say they will do and they have world class customer service.

3 years ago

Reply from Century Law Firm

Thank you, tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Sol Wellington, FL

Always helpful, professional. I do appreciate that every time I have had a question my representative always gets back to me. Thank you very much!!!

3 years ago

Reply from Century Law Firm

Thank you, Sol! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Georgia Customer Ball Ground, GA

I am now nine months into the program. the last I heard from Century staff was four months ago and was told that my first settlement was lined up at the six month mark. I have not heard a peep from them since although the money keeps being debited as agreed. Collections calls are nil however silence on their part with so much money going to a settlement pool of money with status unknown is very unsettling. No website to track your progress (although very much in doubt if there is any).

5 years ago

Reply from Century Law Firm

Hi Georgia Customer we'd happy to provide you with an update anytime. Feel free to reach out to our toll free support line at 800-381-1806. You can also text that number with any questions and a good time to call you back. If you prefer email we can be reached at . It's very likely we have an update for you and we'd also like to make sure you have your online login to check your account status and track the use of your funds. If any of this information was misplaced we'd be happy to send you another welcome packet that has all the information regarding the negotiations process and our contact information. Hope this helps! We appreciate your business and hope to improve your experience going forward.

Aug. 20th, 2019

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J San Antonio, TX

I feel like I’m just giving them my money. I’ve been in the program for 6 months, creditors are calling me nonstop and I never hear from Century Law Firm. The only time I hear from them is if I contact them myself, and the responses seem like their feeding me a bunch of BS to keep me happy. I just noticed all the upfront fees I’m being charged as well. I’m very unsatisfied at the moment.

5 years ago

Reply from Century Law Firm

We are certainly concerned that you feel there has been insufficient communication from us since enrollment in the program with Century Law Firm. During the first few months of the program there are generally not many updates to share, as we are waiting for funds to accumulate in your account to complete meaningful negotiations with your creditors. It is important for you to notify us when you are contacted by your creditors so we can ensure they update your information to contact us on your behalf going forward. Any fees charged are detailed in a signed agreement and are included in the client’s monthly payment. Unfortunately we are unable to address any concerns specific to your account, as we were unable to locate a file with the information provided. If you have any additional questions or concerns, please feel free to contact us at 800-381-1806.

Sep. 29th, 2022

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Alma Schofield Mulberry, FL

So far so good. They have been easy to contact and seem very interested in helping . A long way to go, but we'll get there.

6 years ago

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Kory Kauk

Exceptional customer service!! The staff is outstanding

4 months ago

Reply from Century Law Firm

Thank you for taking the time to leave such a wonderful review! We are proud of our team and their dedication to excellent customer service. It’s fantastic to know that their efforts made a difference in your experience.

May. 21st, 2024

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arvoaussie Weatherford, TX

They really make you feel cared for and have been nothing but friendly and the service has been outstanding.

1 year ago

Reply from Century Law Firm

We appreciate you taking the time to let us know about your experience. Feedback from our clients is very important to our business, and helps us out a lot! We are glad to know that you are happy with our services. We hope you will consider us again for any future needs!

Feb. 9th, 2023

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Bobetta Shaw Marengo, IN

I just read a reply from owner of Century Law Firm that said we weren't ask to pay until Nov. Of 2022, that is not true we are still paying them and our credit score are not better than it was before we started with them. I have all my record to prove it.

1 year ago

Reply from Century Law Firm

We are certainly concerned to hear of the client's dissatisfaction with Century Law Firm and the program's term length. Our records show that all of the client's debts have been resolved. The client was not asked to pay through Nov of 2022 as claimed. The client graduated from our program, they saved significant sums of money on the debts they enrolled in the program and it is Century's assertion that their credit score is higher now than when they began the program. It is our assertion that the program has met and complied with the terms and conditions of the signed agreement. Our goal is to ensure that all enrolled accounts are resolved for our clients so that they may receive all of the program benefits. During certain points in the program, we are waiting for funds to accumulate in your account to complete meaningful negotiations with your creditors. We are unable to confirm any settlement amounts until we have met an agreement with your creditors. We are happy to discuss further or explain your file in detail and can be reached at 800-381-1806.

Oct. 5th, 2022

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Monique Koch Georgetown, TX

I've been a client for a couple years, at first the customer service and communication was great. The past 6 months it has been absolutely awful. I've been given bad information after bad information, and have had unanswered emails for over a month now.

1 year ago

Reply from Century Law Firm

We are certainly concerned that Ms. Koch feels there has been insufficient communication relating to updates about her program with Century Law Firm. There are times during the program when there are generally not many updates to share, as we are waiting for funds to accumulate in your account to complete meaningful negotiations with your creditors. We will contact you directly to provide a program update. If you have any additional questions or concerns, please feel free to contact us at 800-381-1806.

Sep. 26th, 2022

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Rosann Toshich

All staff very helpful! Answer questions. Thorough explanation. Reassured during process. Kept me updated.

2 years ago Edited June 13, 2024

Reply from Century Law Firm

Your satisfaction and reassurance throughout the process are our top priorities. We appreciate your trust in Century.

Mar. 18th, 2024

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David Lawson Van Buren, AR

Yes they are settling my debts for less but taking the rest in very high hidden fees! I’m 44 of 48 payments and not even close to being done! We know other clients that at the end of agreement time they add 6-12 months more payments! We don’t recommend using Century.

2 years ago

Reply from Century Law Firm

We are certainly concerned to hear of your dissatisfaction with the program's term length. It is our assertion that the program has met and complied with the terms and conditions of the signed agreement. Furthermore, Century Law Firm does not charge any hidden fees and does not charge any fees that are not detailed and disclosed within our consumer agreement and included in the clients program payment. Our goal is to ensure that all enrolled accounts are resolved for our clients so that they may receive all of the program benefits. We are happy to discuss further or explain your file in detail and can be reached at 800-381-1806.

Sep. 29th, 2022

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Vasil Todoroff Atlanta, GA

Great professionals. Very knowledgeable and customer service oriented. I would recommend the company 100%.

6 years ago

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Silver Springs Ocala, FL

Today I received my first settlement saving me almost $10,000.00 from the original account!

1 year ago

Reply from Century Law Firm

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen!

Sep. 6th, 2023

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Erika Houston Mount Airy, MD

Professional, responsive and quick in the process. The Firm communications is excellent.

1 year ago

Reply from Century Law Firm

Thank you for your 5-star review, Erika! We are happy to hear when clients are satisfied, as we aim to provide excellent service. Please do not hesitate to contact us should you have any need for our services in the future!

Mar. 9th, 2023

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Gretchen Moyer Rowlett, TX

So for Century has been very helpful and kept me up to date with my progress. Highly recommend

1 year ago

Reply from Century Law Firm

We appreciate you taking the time to share your thoughts. We highly depend on the feedback of our customers in order to improve. We are delighted to hear that you are satisfied with our services. We hope you will consider us for your future requirements!

Nov. 19th, 2022

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KathyT San Diego, CA

Sabrina, did a great job of keeping me informed and the whole process has been smooth.

2 years ago

Reply from Century Law Firm

Thank you, KathyT! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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monday uy Mesquite, TX

Always courteous and informative. They have helped tremendously through this process.

3 years ago

Reply from Century Law Firm

Thank you, monday! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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mjcatx Austin, TX

Great experience with Century Law. They have really been a huge help getting my finances in order.

3 years ago

Reply from Century Law Firm

Thank you, mjcatx! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Michael Riverside, CA

Was very hesitant at first. They were very helpful I would definitely recommend them to anyone.

6 years ago

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OP Brownsville, TX

Very helpful and keep constant communication on current status.

3 years ago

Reply from Century Law Firm

Thank you, OP! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Danny Zuger Princess Anne, MD

Communication is swift and the people are patient and concise.

3 years ago

Reply from Century Law Firm

Thank you, Danny! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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John Reagan Venice, FL

They do what they say they will. I have the utmost respect for them.

3 years ago

Reply from Century Law Firm

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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luke D Surprise, AZ

The company always keeps me up to date on the process as it goes along

3 years ago

Reply from Century Law Firm

Thank you, luke! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Bobbie Harrington Jacksonville, FL

Century law will answer you and explain where we are

1 year ago

Reply from Century Law Firm

We're glad you took the time to tell us about your experience! Customer feedback is very important to our business, and it helps us a lot! We're glad to hear that you were comfortable and satisfied with the services we provided. We hope you'll think of us again if you need anything else.

Nov. 19th, 2022

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David paul Guiliani Salem, VA

very pleased with their service kept me well informed

2 years ago

Reply from Century Law Firm

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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John Glenn Ramon Pearland, TX

Great communications and customer service!

3 years ago

Reply from Century Law Firm

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Thomas Delano Saint Charles, MO

Easy to reach & promptly resolve any issues

3 years ago

Reply from Century Law Firm

Thank you, Thomas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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J Atlanta, GA

Service was prompt and they really wanted to help

3 years ago

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Brian Henrickson Minneapolis, MN

Great group to work with. The best to represent me.

6 years ago