Name: Americor
Rating: 4.8

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Fran McDonald Blytheville, AR

I loved the beginning attention I received from Garron. He is fantastic! I would like to continue good reviews throughout this process.

3 months ago

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Cindy & Vince Hull

My overall dealings with Americor have been great considering the reason for my needing their help. Everyone has been professional and polite.

3 months ago Edited March 26, 2024

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Wanda Dawson FL

I like the whole process , the representative was very thorough and patient. The rep made very clear each and every category was clearly explained.

3 months ago

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Aubrey Arnold

The process to get my debt consolidation set up was very smooth. The guy I worked with was very helpful and thorough. He answered all my questions.

3 months ago

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Artha Enman

My experience with Americor was great from start to Credit9 taking over. They always contacted me right away when they had an offer for me.

3 months ago Edited April 22, 2024

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Kelly Marinette, WI

I have just started the process with Americor. I haven’t made any deposits yet but working with Justin I’m already feeling at ease.

3 months ago

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GLEN ABBOTT Gadsden, AL

I had extra payments added to the original amount. This upset me, as I had paid 37 months without missing or being late on any payment. I want to move on with my life. Glen Abbott, customer since 2021

3 months ago

Reply from Americor

Thank you for reaching out, and we appreciate your loyalty as a customer since 2021. We understand your concerns about extra payments being added to the original amount, and we sincerely apologize for any confusion or frustration this may have caused.

Our team is here to help address and resolve this issue promptly. To better assist you and investigate the additional payments, could you please provide more details or contact us directly at [email protected]? We want to ensure that your experience with Americor is as smooth and transparent as possible, and we are committed to resolving this matter to your satisfaction.

We value your feedback and your commitment to your payments over the past 37 months without any missed or late payments. Rest assured, we will work diligently to address your concerns and help you move forward with your financial goals.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter.

Sincerely,
Americor

Jan. 30th, 2024

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Cherice Smith Newport News, VA

Americor's customer service is excellent! Anytime I had a question, customer service always directed me to where I needed to be!

3 months ago Edited February 12, 2024

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Brie

I enjoy the service representatives provide to the customer and makes sure we have an understanding of what they are doing.

3 months ago

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Augusta Archer

They have done what they said they would do regarding my loans. I have a peace of mind about eventually becoming debt free now because if their help.

3 months ago Edited April 18, 2024

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Ellen Honoka'a, HI

I really liked the customer service and the honesty. There are alot of companies out there that are not honest enough to help you.

3 months ago

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Sarah Ackley Ruskin, FL

Sidney E was very knowledgeable and very helpful. We like him, he was respectful and polite. We believe he is a valuavle asset to your company.

3 months ago

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Rhonda Ann Keith Washington, DC

The representatives were personable, willing to answer any and all questions and had a deep understanding of a first-time candidates' anxieties.

3 months ago

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Biplab KC Oakland, CA

They are the best. They update you regularly, work on the negotiations, and overall take care of you and your debt. Cheers

3 months ago

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John Webb Oil City, PA

Americor has be good to us the fees are kind of high but they seem to settle with creditors quickly been pretty good experience.

3 months ago

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Ada Profitt Lebanon, OH

They explained everything when I started to get cold feet. They would answer any question. They are wonderful to work with

3 months ago

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Jason Alicea St Louis, MO

Easy to work with, Help reduce my debt very quickly. Credit score started to go up a bit, still in process of making it go up even more.

3 months ago

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Deneane Robbins

It is okay I guess. I don't feel that I was informed fully on the process. But the customer service is very nice. Can't wait for it to be over. I feel like I'm drowning and feel more stressed.

3 months ago

Reply from Americor

We appreciate your honest feedback and are sorry to hear that you're feeling stressed during the process. Your well-being is our priority, and we want to ensure you have the support and information you need.

We apologize if there was any lack of clarity in explaining the process, and we're here to address any questions or concerns you may have. We are available to provide assistance and additional information to make the process more understandable and manageable for you.

If there's anything specific you would like to discuss or if you have questions about the process, please feel free to reach out to us directly at [email protected]. We are committed to making your experience as smooth as possible.

Thank you for sharing your thoughts, and we appreciate your patience as we work to improve your overall experience.

Best regards,
Americor

Jan. 25th, 2024

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Christine Philadelphia, PA

I thought Mike was very clear on explaining everything to me. Walked me through everything and at the end I had no questions

3 months ago

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Home warranty policy LA

Karen was very helpful and knowledgeable a real professional i will pass along your to my family and friends if they need debt help

3 months ago

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Lisa Blackstock

I am very pleased they help me so much I will recommend this company to my friends and family cause they help me a lot thank u so much LisaBlackstock

3 months ago

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James Vernon Vernon Rialto, CA

Elizabeth was very knowledgeable on finances, and was very clear on how it works! Plus she is a cool person.....down to earth!!! Gotta love her!!!

3 months ago

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Kurt MASSEY

Americor took care of one card so far, I’m pleased with how much they stay in contact with me. I’m following this program all the way through.

3 months ago

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Verified Customer

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Victor Lopez

Great customer service. Website is easy to use. Customer can access his information and review account status

6 months ago

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Verified Customer

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Anita

I just started with this about a month ago. So far everyone is very kind and helpful. Can’t wait to be debt free.

6 months ago

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Verified Customer

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Marcus Keener Seattle, WA

I lost my job and sent an email asking about refunds and what is next for my situation and i havent got a word back so im just in limbo at this point

6 months ago

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Verified Customer

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James Rivera Seattle, WA

Huh how can I make disscision if I haven't seen results?? Get call back about progress!🤷🏾‍♂️ seems been 13months haven't seen any happening! My credit never went up and have issues paying you awhile the department is garnishment me! They needed to contact me back! Right now it Terrible!

6 months ago

Reply from Americor

Thank you for sharing your concerns about the lack of progress updates and the challenges you've encountered during the past 13 months. We understand your frustration and are committed to addressing these issues promptly.

We apologize for any delays in providing you with updates on the progress of your debt settlement. Your request for information is entirely reasonable, and you should have access to that information to make informed decisions about your financial situation.

Unfortunately I was unable to locate your account with just your first and last name and kindly request that you reach out to our Office of the President at [email protected] right away. We take your situation seriously and are here to support you.

Regarding the garnishment issues, it's crucial that we address this matter promptly.

Your experience is not what we aim to deliver, and we appreciate your patience as we work to rectify these issues. Your financial well-being is our top priority, and we are committed to providing the support you need.

Thank you for choosing us, and we look forward to hearing from you soon.

Sincerely,
Americor

Nov. 7th, 2023

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Verified Customer

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Morgan Chaney Fort Wayne, IN

We just started the program this month. But they have been great answering all my questions ans signing us up.

6 months ago

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Verified Customer

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Cynthia Staten Durham, NC

I never hear from Americor for how my case is going. Are my creditors being paid because I constantly being called and now I’m in collections. I need to know what is going on and when will my creditors start getting paid?

6 months ago

Reply from Americor

I'm sorry to hear about the concerns you have regarding the communication and the status of your case. We understand the importance of staying informed about the progress of your debt settlement, and we apologize for any inconvenience you've experienced.

To address your concerns and provide you with the information you need, we kindly request that you get in touch with us at [email protected]. We will be able to review your specific case and provide you with an update on the status of your creditors' payments. It's crucial for us to ensure that you have clarity on the progress of your case and that your concerns are addressed promptly.

We understand that this has been a challenging experience for you, and we appreciate your patience and understanding as we work to improve your situation. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these concerns.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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James

I was hoping to wait on this but no one is getting back to me. Good times are way to long, one time after waiting 20 min on hold the recording came on and said “sorry we are closed” I just want to talk to a person!!!

6 months ago

Reply from Americor

We apologize for the inconvenience you've experienced while trying to reach us. We are unable to locate your account to reach out and assist.

We take your feedback seriously, and we want to improve your experience. Please reach out to us via email at [email protected]. We appreciate your understanding and look forward to resolving your concerns as quickly as possible.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Leslie Kaufman

So far so good debt is one third less than it was, you just have to patience. Very professional team

6 months ago Edited March 22, 2024

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Verified Customer

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Jeanice Owens Elgin, IL

Very professional. I am hopeful that this is the route I need to take to get my finances back in order.

6 months ago

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Verified Customer

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Doris Alton, NH

You've been in touch with 1 creditor but I still have 2 more after me every month and collecting late fee charges. Calling all the time!!! I keep saying I have a hardship case.

6 months ago

Reply from Americor

We're truly sorry to hear about the ongoing challenges you're facing with multiple creditors and the constant calls and late fee charges. We understand that this is causing you significant stress and financial burden.

To address this issue, please reach out to our team immediately and inform them about the situation with your creditors. It's crucial that they are aware of your hardship case and the need for a resolution. Our team can work on your behalf to negotiate with the creditors, seek payment arrangements, and provide relief from the constant calls and late fees.

Your satisfaction and financial well-being are important to us, and we are committed to helping you navigate through this difficult situation. Please contact us at [email protected] as soon as possible, and we will work diligently to provide the support and assistance you need. Thank you for bringing this to our attention, and we look forward to helping you find a resolution with your creditors.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Norbert Waterbury, CT

whenever i called there was someone who always answered my questions. very nice people who really care.

7 months ago

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Verified Customer

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John

The person that I worked with was very kind and knowledgeable and helped me with everything that I needed.

7 months ago

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Verified Customer

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Mariluz

I would recommend Americor. They are very courteous, give great information, and explain things very well.

7 months ago

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Verified Customer

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Tracy

The guy that I've been dealing with has been really helpful in explaining everything and he really knows his stuff.

7 months ago

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Verified Customer

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Alan

Everything seems good. Good quality service, good communication skills, very respectful and professional.

7 months ago

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Verified Customer

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Regine Cedar Falls, IA

Liked the way they explained everything and helped me. I was so happy I mentioned it to my son and. He joined also.

7 months ago

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Verified Customer

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Gary Chicago, IL

So far they have been actively settling accounts. They have been diligently working to get me to the debt free life I want.

7 months ago

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Verified Customer

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Lonni

Have not heard one thing from them since I signed up. I have canceled per their request the bill they a re paying off so I hope they will be paying this as they said

7 months ago

Reply from Americor

We apologize for the lack of communication you've experienced since signing up, and we understand your concerns. Effective and regular communication is essential to ensure that you are informed about the progress of your accounts and the status of your debt settlement.

To address your concerns and ensure that your accounts are being managed as expected, we encourage you to reach out to our Office of the President as soon as possible. They will be able to provide you with an update on the status of your account and address any questions or concerns you may have and can be reached at [email protected].

We are committed to helping you navigate through the debt settlement process and ensuring that your financial goals are met. Thank you for bringing this to our attention, and we look forward to assisting you in resolving any issues and improving your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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sandra droz

I just started with Americor and for right now all is well and it's been ok. Just got my first settlement so let's the games begin.

7 months ago

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Verified Customer

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tyler melvin Clarksville, TN

Been an easy process thus far, everything is explained well and it's been a pleasure working with Brennan. Thank you.

7 months ago

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Verified Customer

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Kim Lieberman Houston, TX

Americor is amazing! Clear, easy to deal with and understanding, reassuring and I feel like they genuinely care.

7 months ago

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Verified Customer

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Kevin Cross Charlotte, NC

This company has been wonderful to work with. So simple and easy. I am pleased with how kind everyone has been

7 months ago

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Verified Customer

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Christine Chatman

I just joined, so I don't know much. They were patient and explained everything. So far, pretty good company to work with.

7 months ago Edited October 10, 2023

Reply from Americor

Thank you for sharing your initial experience with Americor. We're pleased to hear that the team has been patient and provided you with explanations, making it a positive start to your journey with the company.

As you progress through the program, you'll continue to work with the team to navigate your debt settlement. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Your satisfaction and financial well-being are important, and we wish you success in your efforts to achieve financial stability with Americor. Thank you for choosing our company.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Diana S Polson, MT

Nicole was great and has been great but her manager authorized funds taken out of my account and left me without funds to pay other bills. Then they tell me it will be 7-10 days to be put back in. Really? It was your mistake and it takes that long? Awful!

7 months ago

Reply from Americor

We sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide, and we're committed to addressing this issue promptly.

We appreciate your kind words about Nicole, and we're glad to hear that she has been helpful to you. Please reach out to us via email at [email protected].

Your satisfaction is our priority, and we are committed to ensuring that you have a better experience with us moving forward.

Thank you for bringing this to our attention.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Marlene Charleston Milford, NH

So far my journey has been good. I’m not getting anymore mail. If I keep this going things should clear up. Fingers crossed.

7 months ago

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Verified Customer

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Ezequiel Jacobo Irvine, CA

They handle all my debts because I couldn't handle all this collection and debts . They did am amazing job.

7 months ago

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Verified Customer

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Susan A Perez Leander, TX

I'm not happy with the order my bills are being worked for settlement. I did not know that only 1 bill would be worked & paid at a time . I was not aware that my bills would continue to continue to incur interest & late fees. I feel I was mislead in order to secure my account.

7 months ago

Reply from Americor

We appreciate your feedback and are sorry to hear about your dissatisfaction with the settlement process. Your concerns are important to us, and we want to clarify the situation.

This allows us to secure the best possible settlements for our clients. However, we understand that this approach may have not been made entirely clear to you during the onboarding process.

We apologize for any misunderstanding, and we appreciate your feedback as it helps us improve our communication and services. It's important to us that you have a clear understanding of the process, and we are committed to providing you with the information you need to make informed decisions.

To address your specific concerns, please contact us via email at [email protected].

Thank you for bringing this to our attention, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023