Name: American Credit Card Solutions
Rating: 4.9

star star star star star

Hollis Walton Burleson, TX

Ed P was increíble!! I was a bit skeptical and unsure but he eased my mind and explained the process with perfection and I was on board immediately. I'm looking forward to resolve my debt issues and become debt free very soon, thank you Ed you are the best!!

1 year ago

Reply from American Credit Card Solutions

Thank you, Hollis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 20th, 2023

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Tangela Propst Hickory, NC

My specialist.Mr.DW helped an explained the services to me very professional I'm new to this program to help with my debt I'm excited to see results in the future thanks David he didn't pressure me he answered all my questions an replied back in a timely manner

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Dec. 19th, 2023

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Misty Carney Burnsville, NC

Signed up with ACCS yesterday. David was very friendly and he made the process super easy. He answered all of my questions and made sure that I understood everything about the program! I would absolutely recommend David and ACCS for helping anyone in becoming debt free!!

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Dec. 15th, 2023

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BRUCE c CAMPBELL Vero Beach, FL

re: Ed P . took time to explain this process perfectly & professionally . all questions were answered to a "t" I feel comfortable I have made this important decision and to go forward with my life THANK YOU AMER. CREDIT CARD SOLUTIONS AND MR. P !!

1 year ago

Reply from American Credit Card Solutions

Thank you!

Dec. 13th, 2023

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Carol Austin Tulare, CA

I'm so glad I called them today. I enjoy talking to David, he was very helpful and knowledgeable employee. Helping me understand the aspects of my credit and how I can get it straightened out. He's a very valuable employee and I enjoy having the time with him to get everything straightened out thanks so much.

1 year ago

Reply from American Credit Card Solutions

We will be sure to pass this on to our team, thanks!

Dec. 12th, 2023

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Laura Nall Arroyo Grande, CA

Jay V was extremely helpful getting me started with the program. He walked me through everything and gave me new outlook on what a debt consolation program through ACCS would be look like. I only started the program this last week. However, I do feel a sense of hope knowing my I can see my financial future improving.

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Dec. 4th, 2023

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Amalia La Mirada, CA

My overall rating is for Mr. Ed P. He really went above and beyond to help me understand what was being offered to me. He even put a smile on my face when went through with their whole savings promotion for the holiday. I appreciate the simplicity and kindness that he displayed from beginning to end of our conversation.

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Dec. 1st, 2023

star star star star star

V A Merced, CA

Maria S has been very Helpful and has helped me with every question and concern I have. She has made me feel at peace and it has been a Huge weight off my shoulders. Up until now I would highly recommend this program to friends and family!

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Nov. 30th, 2023

star star star star star

LAKESHA DANIELS Kuwait City, KU

I would like to say Ms. Stephanie P provided exceptional service to me on behalf of ACCS. She was very informative and knowledgeable of the program. It felt like a weight had been lifted off my shoulders after signing up for the program. I look forward to this opportunity and seeing the progression of my debt reduction. Thanks again!!!!

1 year ago

Reply from American Credit Card Solutions

We will be sure to pass this on to our team, thanks!

Nov. 15th, 2023

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Tyler Forner Conroe, TX

I had a great experience with Ed P. Great customer service and very professional. I had some other options on the table, but customer service and comfortability are key in my opinion and Ed did just that. Thanks for helping me sleep better at night! highly recommend this company.

1 year ago

Reply from American Credit Card Solutions

Thank you, Tyler! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 14th, 2023

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Robert Lewis Bakersfield, CA

Thank you Ed P for such great customer service,the way you took the time and explained everything to me.I am satisfy on the decision I made because Ed made me feel comfortable and confident I made the right choice. Definitely will recommend Ed P to family,friends and Co workers,I give his overall customer service 2 thumbs up,thanks again.

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Nov. 7th, 2023

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Sergio Lopez CA

Easy going , David was super helpful..Made me feel like I was in good hands..Had no doubt he was doing everything in his power to help me .. I’m greatly appreciative to have spoken to David.. He made it so easy to decide and understand exactly what the offers were and what the best offer is for me .. I’m excited to work with ACCS…

1 year ago

Reply from American Credit Card Solutions

Thank you, Sergio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 6th, 2023

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Nancy Paola Romero Phoenix, AZ

Ed P was so professional. It was so nice that he explained how this credit is going to work, and offered better solutions for me to pay. I feel relieved to finally get rid of my debts. I hope all ACCS team has more people like Ed Packman.

1 year ago

Reply from American Credit Card Solutions

We will be sure to pass this on to our team, thanks!

Oct. 27th, 2023

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TAZZ MANIAN OK

Jay was absolutely 💯. His ability to explain the program in detail allowed me to fully understand. When I had questions, he was quick to reply and made sure I was comfortable with his explanation before he continued. I was able to explain the program in detail to my wife because Jay made it easy to do so.

1 year ago

Reply from American Credit Card Solutions

We will be sure to pass this on to our team, thanks!

Oct. 26th, 2023

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Nichole Favors Hagerstown, MD

The customer rep, Stephanie, made the process so easy. I admit, I was nervous and skeptical about doing this. Due to multiple deaths in my immediate family, things have been hard financially. Very pleased so far with the direction this is going and feel this is going to be an answer to my prayers.

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Oct. 19th, 2023

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Cliff Ingram Winston-Salem, NC

I'm glad to have some kind of plan to pay off my old debts. The downside is that does nothing to improve your. Credit by much. I was going to leave 5 stars. David was nice nice and professional. My problem is something I didn't realize until we got off the phone. I was lead to believe Credit direct was handling this. They are the ones I pre applied with. I was calling to proceed with my loan request. Davis sent me details about debt consolidation without taking out a loan. Of course I'm disappointed. But David doesn't work for credit direct or anything as far as I can tell. So the pre-qualified offer and All the calls and emails I was receiving from credit direct. Was basically a way to swindle me into a debt consolidation program. Notice im leaving a review on American credit card solution. I'm not leaving him a review on credit direct. Im again disappointed about not receiving my Cash loan. And I feel quite foolish, because I was basically mislead into by false pretenses. I due intend on paying off my collections. But I can't say anything else good about my experience.

1 year ago

Reply from American Credit Card Solutions

Hi Cliff, I understand that you might feel disappointed about not receiving your cash loan and being referred to a debt resolution program instead. However, it's important to note that taking out a loan may offer a temporary solution, but our program can provide a more effective way to manage your debts, especially if they recently fell into collections. Our program can help you get back on track financially and achieve your financial goals. Thank you for sharing your experience with us, and we look forward to assisting you in reaching your financial goals.

Oct. 17th, 2023

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SHEREE JONES Tampa, FL

Maria S is very honest about the program she really explain everything to where I could understand it she made me feel at ease once everything was explained to me I give her a five star rating thank you so much such a amazing person

1 year ago

Reply from American Credit Card Solutions

Thank you!

Oct. 17th, 2023

star star star star star

Brittany Ml Kissimmee, FL

Wonderful customer service! David was relatable and easy to talk to. He had a great sense of humor that helped me feel comfortable sharing information, and also helped me stay on the phone to complete the process. He is STAR at his job, and I will recommend him to anyone that I know in need of similar services:)

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback! Thank you!

Oct. 17th, 2023

star star star star star

Sean Holmes

In terms of ACCS agents, Matthew is the G.O.A.T.! He is patient, easy to get along with, and seriously knows his stuff. If your deciding whether or not to enroll, I’d advise the only way to be is debt-free. Be like Nike, just do it.

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Oct. 17th, 2023

star star star star star

Berlinda RJ TX

Mr. Jay V, Stayed in contact with me for months. I tackle most of my debt. With the exception of the accounts in Collections. Couldn't qualify for a personal loan to settle them. With Jay help and ACCS. My score will be in the 700s soon.

1 year ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Oct. 17th, 2023

star star star star star

Danielle C Los Angeles, CA

Maria is one of the VERY best! She helped me understand the entire process, from beginning to end, making sure I had all the information I needed to make my decision. I immediately felt very comfortable talking with Maria and for the 1st time in a long time - I have a positive outlook on my financial future!

1 year ago

Reply from American Credit Card Solutions

We will be sure to pass this on to our team, thanks!

Sep. 25th, 2023

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Elisa Edgar Westland, MI

My experience with Mr. Marcus J was AMAZING! He not only gave me Great customer service but the generosity and concern he expressed to get me back on track with my financial set back was incredible. I’am so happy I stepped out on FAITH that day to call. It’s people like Mr. J that make a difference.

1 year ago

Reply from American Credit Card Solutions

Thank you!

Sep. 18th, 2023

star star star star star

Stephanie Zucker Lakeland, FL

Ed P was absolutely fantastic in helping me get my finances back in control. He explained everything in detail and was a great pleasure to work with. I will definitely recommend your company purely based off my experience with Ed Thanks so much!!

1 year ago

Reply from American Credit Card Solutions

Thank you!

Sep. 18th, 2023

star star star star star

Mercee Garden Grove, CA

I will give Mr. Russel K my certified debt specialist a five star .. He did a wonderful job explaining very well to me what is your program all about .. I feel less worries now that I could able to pay my credit debts.. again thank you so much Russ .. you have a great business for helping us make the right decisions ..

1 year ago

Reply from American Credit Card Solutions

We are glad Russ was able to help you!

Feb. 23rd, 2023

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Dana R Taylor. ??? Amarillo, TX

I do not know if my previous review was sent. Dan R was very helpful and precise in explaining how the program works and what my responsibilities are. I especially liked how he explained how I will stay in touch. He was kind and resourceful throughout the process.

1 year ago Edited February 21, 2023

Reply from American Credit Card Solutions

Thank you so much!

Feb. 21st, 2023

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Tonya Tinsley Philadelphia, PA

I am so glad I made the choice to come on board with ACCS, and my rep Clark S was the absolute best. He helped me understand how they could benefit me and my financial situation. Now I can rest at night and no more anxiety. Thank you ACCS and Clark for helping me.

1 year ago

Reply from American Credit Card Solutions

We are so happy to hear this!

Feb. 16th, 2023

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Sherrie Clark San Antonio, TX

I was apprehensive & had questions, how I could benefit from the program. Tara B. was exceptional and knowledgeable. passionate to explain the pros & cons. I appreciate her patience answering every one of my concerns. never aggressive or pushy. in the end it was up to me to get back on the right track with help.

2 years ago

Reply from American Credit Card Solutions

Thank you so much!

Jan. 26th, 2023

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Luis Portcullis Houston, TX

Dan R helped be through your the process of getting my loan and helping me take my steps to financial freedom! I’m not sure if he’ll see this or remember helping me since my review is a little late but I will always remember what he and ACCS has done for me. Thank you ACCS AND DAN R!!!

2 years ago

Reply from American Credit Card Solutions

We are so happy to have been able to help!

Jan. 25th, 2023

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Daisy Esparza Los Angeles, CA

Tara is great! She was charismatic, kind, understanding and patient. Walked through all the pros and cons and was reassuring. I promised to give her 6 months and she promised to show me the outcome will be brighter by then then. Let's see!

2 years ago

Reply from American Credit Card Solutions

Thank you!

Jan. 17th, 2023

star star star star star

mamour Cisse Longview, TX

David is very persistent in help me. He keeps his promisses and try to help get the most out the program. He is amazing with great listening skills and polite. David is professional and eager to help. I enjoy working with David because he explain all my concerns and fears during the process.

2 years ago

Reply from American Credit Card Solutions

We will be sure to pass this on to David!

Jan. 11th, 2023

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Dr. Joan Jaimes Austin, TX

I just started the program and am very grateful for David W’s help during the enrollment process. In such stressful times it really makes a world of a difference when you have someone there to answer all your questions via phone, text or email. I sincerely appreciate your help and am looking forward to being debt free once and for all!

2 years ago

Reply from American Credit Card Solutions

We are so happy to help!

Jan. 11th, 2023

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Alwyne Williams Houston, TX

David W was the best!! We started the process a few months, he gave me enough information to make the best decision regarding the rebuilding of my financial stability. I can admit being reserved initially, but after looking around David presented an offer that couldn’t be beat! Thanks again David!!!

2 years ago

Reply from American Credit Card Solutions

Thank you so much!

Jan. 4th, 2023

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Ismael Abarca Phoenix, AZ

Excellent!!!ACCS helped me in restoring my credit I am really greatfull. and thankfull for that!!! I would recomend ACCS to anyone trying to fix their credit.Because of ACCS I am now approved and in process of buying a new home build.Thank you very much ACCS!!!!!!!

3 years ago

Reply from American Credit Card Solutions

We are so glad we have been able to assist you! Thank you!

Nov. 5th, 2021

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Destiny Castel Pacoima, CA

ACCS Has helped me so much and relieved so much stress off of me! They are continuously updating me on any changing to my account and help lower balances for me. I would 100% recommend them. The settles a laon for me instead of 6,000 I had to pay now its only 3,000 😍

3 years ago

Reply from American Credit Card Solutions

We appreciate the recommendation!

Oct. 22nd, 2021

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Karen E. Houston, TX

I have been a customer with American Credit Card Solutions for 5 months and I already have two accounts settled! They work fast, they keep you fully updated with progress, and everyone I’ve ever spoken with has always been super nice and have answered all my questions with no hesitation. I am a proud ACCS customer :)

3 years ago

Reply from American Credit Card Solutions

Thank you so much for the positive feedback!

Aug. 4th, 2021

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Teresa Hamilton Stamps, AR

4 years ago

Reply from American Credit Card Solutions

Thank you for the recommendation!

Jan. 22nd, 2021

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Paula Thigpen Baltimore, MD

They are very proactive in contacting you about your account. They are courteous and professional in all aspects of their work. They put you at ease with the process. They explain the process so you have no doubts about the various work with creditors.

4 years ago

Reply from American Credit Card Solutions

Thank you for the positive feedback!

Jun. 23rd, 2020

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Claudia Wright Austin, TX

While I am new to working this company there customer service is hands down the best. With these trying time the have been there every step of the way. With support, understanding, and solutions. I will continue working with them and refer them to family and friends.

4 years ago

Reply from American Credit Card Solutions

Thank you so much! We appreciate the referral!

Jun. 22nd, 2020

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Jenn K. New Oxford, PA

I have had nothing but top notch service from the minute I initiated contact with ACCS. Everyone has been professional, friendly, quick to assure me that there is help available through ACCS and answered my questions even when I re-asked some of the same ones just to be assured I was making the right decision.

5 years ago

Reply from American Credit Card Solutions

That is what we strive for!

Jan. 26th, 2023

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Peggy Gearhart Three Oaks, MI

ACCS has been a lifesaver for me.. getting me out of debt and i can trust them to do what they say. If I call with a question or concern they are quick and efficient and very nice to deal with .. id recommend them to anyone who needs a new start .. thank you

5 years ago

Reply from American Credit Card Solutions

Thank you!

Feb. 15th, 2023

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Eva Scott Coatesville, PA

American Credit Card Services have definitely been a major solution for me. With the debt that I have and still have they have been very encouraging as to it being resolved. I am so grateful that I chose American Credit Card Solutions they are wonderful!

5 years ago

Reply from American Credit Card Solutions

We are so happy to assist!

Feb. 16th, 2023

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Paul Wilson Williamsport, MD

My experience with ACCS has been tremendous! Every staff member that I've had contact with has been very personable and prompt in helping resolve any issue I may have. They are only a phone call away and I've never had to wait or talk to a machine. This would certainly be the first company I would recommend to anyone!

5 years ago

Reply from American Credit Card Solutions

Thank you!

Feb. 16th, 2023

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Robert Kompes Jr Phoenix, AZ

This company is GREAT... they worked with my creditors and got good deals/ payoffs! Any time I had a question and called the associates I spoke with were professional and treated me like they cared about helping me achieve my goal of getting out of debt and paying my creditors. Thanks You!!!! Robert Kompes Hr.

5 years ago

Reply from American Credit Card Solutions

Thank you!

Sep. 14th, 2023

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Kathy Varble Richmond, IN

It was a wonderful feeling and burden your company took off our shoulders. My payments were affordable . Miss Angie was the best at answering all my questions. I would recommend your company to anyone! Thank You so much!!

5 years ago

Reply from American Credit Card Solutions

Thank you!

Sep. 15th, 2023

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pS Lodi, CA

This was a very difficult decision for me to make, but I could no longer manage the payments and was falling further and further behind. ACCS provided me with an option to consolidate my debt and resolve my payments. The process isn't always easy, but they have stayed in touch with me and let me know what's going on with my accounts and the resolution of my debt. I got myself into this situation, but I'm grateful for ACCS helping me get out of it.

5 years ago

Reply from American Credit Card Solutions

Thank you! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 20th, 2023

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Cindy Barber Tulsa, OK

5 years ago Edited June 1, 2022

Reply from American Credit Card Solutions

Thank you!

Sep. 20th, 2023

star star star star star

Brenda Anderson Waxahachie, TX

I signed up with the American credit card solutions after I had bad credit and a bankruptcy. By doing so I felt like my credit score went higher and higher and I didn’t really have to do the work thanks to this company. They have an amazing customer service group of people. I didn’t think the price was bad either. Very professional and reasonable. I went from a bad credit score to her excellent credit score

2 years ago

Reply from American Credit Card Solutions

We are so glad we have been able to assist you! Thank you!

May. 26th, 2022

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Donna Brown

I had the opportunity to talk to Peter today, he was very helpful in answering my questions and explaining everything to me.

8 months ago

Reply from American Credit Card Solutions

We will be sure to pass this on to our team, thanks!

May. 8th, 2024

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Eric Mosley

This company is absolutely the worst company I ever dealt with in my life the very first person I spoke to was named Dan he was OK but I can’t account Dan or blame Dan for the buffoonery that this company displays I was told to pay a certain amount of money a month, and I wouldn’t have to move from that amount Six months down the line of paying a consistent amount of money they called me and said, can you pay more money it will be beneficial to you I told him no I cannot, and that’s what I was not told I was told to pay a certain amount of money and that wouldn’t change, they lied I fell into a hardship financially I honestly called them back and told them that I fell into I hardship. They said we understand I told him I would have to cancel. She said fine but the unpaid that will still show up on your credit report I said I understand so when I made my decision to cancel, we went over the details , here’s what was told to me if you cancel whatever debt is not settled or paid will continue to be on your account I said OK prior to this conversation I received several phone calls concerning my account of 53 of them was paid off and settled and I was told I would not have to worry about them and wait 30 days Before they come off my credit report nearly 6 months later I go apply for a loan and there they are all of them still sitting on my credit report I called this company spoke to a representative. He tried to explain to me and I told him that what I was told was when I was canceled the service that any debt that was paid will be off of my credit report in 30 days and if any funds was left over it will be put back in my account. Well I had to fight to and now to get my little $273 back which was ridiculous. Thank you Jordan but nevertheless, here we are with the other issue that had five accounts three was paid off and all five are still left on my credit report, so where did my money go? This is absolutely the worst company in the world. They are all liars. All they want is your money I wouldn’t recommend them to a pile of dung now I have to seek a lawyer to sue the company , absolutely ridiculous

10 months ago

Reply from American Credit Card Solutions

We value the time you took to express your concerns and apologize for any frustration or confusion you may have experienced regarding your account with us. We understand that you were unhappy with our suggestion to increase the amount of your monthly program payment. We suggest these potential increases to expedite the program, enabling our clients to become debt-free and rebuild their credit faster. However, we want to emphasize that such adjustments are entirely optional, and we do not mandate them.

Regarding the status of your program, we would like to clarify that while you initially chose a 36-month program, it is not uncommon for clients' financial circumstances to change during the program. Our priority is to provide flexibility and support to accommodate such changes. During the first year of your program, we made significant progress. Our team negotiated settlement payment plans for the majority of your accounts, resulting in a substantial reduction in your overall debt burden. However, it is important to note that these settlement plans were contingent upon completing the program. Unfortunately, your creditors voided the arrangements because your program was canceled before reaching the agreed-upon monthly payments.

As for the allocation of your monthly payments, they were used for the negotiated settlements and our service fee as specified in our contract. Please be assured that we take your feedback seriously and continuously strive to improve our services. We appreciate you bringing this matter to our attention, and we thank you for your patience and understanding as we work towards a resolution. We will be getting in touch with you to try and resolve this complaint.

Apr. 3rd, 2024

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Jan Jeffers Tulsa, OK

David W was absolutely wonderful to work with. Addressed all my Issues, explained the process. Calmed all my fears. Thank you, David Sincerely, Jan Jeffers

11 months ago

Reply from American Credit Card Solutions

We appreciate your feedback, thank you!

Feb. 12th, 2024