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National Credit Care

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4.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: September 23rd, 2023

National Credit Care is a Colorado-based credit repair company that focuses on helping consumers become mortgage ready.

The National Credit Care team strictly operates in the United States and claims that each client's account will never be outsourced.

In addition to a free credit consultation, National Credit Care works with the three major credit reporting agencies and creditors and strives to provide a personal approach to credit repair services. According to the company's website, National Credit Care does not use an automated dispute process/system.

Read on to learn more about National Credit Care's credit repair process and to see verified customer reviews. 

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The Good

  • Free Credit Analysis
  • Ongoing Personalized Credit Advice 
  • Customer Service 
  • Educational Credit Resources 

National Credit Care strives to provide a personal touch to their credit repair clients by not utilizing an automated or pre-determined credit repair process.

The firm has a few other credit repair service benefits:

Free Credit Analysis

As previously mentioned, National Credit Care offers a free credit analysis to all potential clients.

This free credit report analysis includes connecting consumers with a live credit consultant over the phone or through email to discuss credit reports, credit score goals, creditors, credit counseling needs, payments, and more.

Those interested in this free credit analysis can call a company representative directly and/or can fill out the contact form on the company's website to get started. 

Ongoing Personalized Credit Advice 

 While most repair companies focus on credit disputes — which only influences payment history and payment history is only 35 percent of a credit score — National Credit Care's advisors will work with consumers to maximize every part of their credit score. 

Customer Service

All of National Credit Care's customer service representatives are located in the United States. The credit restoration company states that its customer service team is available to help clients at any time.

According to the company's main website, National Credit Care follows a confidentiality agreement in regards to client information its staff receives.

Educational Credit Resources

National Credit Care provides a wide range of educational credit resources on its website for customers and other website visitors to take advantage of in addition to its credit repair service.

These educational resources range from credit score and credit report tips to secured credit card information, financial tips, and general consumer credit information.

The company's website also includes information regarding mortgage loan credit repair and collection services.

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The Bad

  • No Licensed Attorneys on Staff
  • No Money-Back Guarantee 
  • Lack of Transparency 

Although National Credit Care has its benefits, the firm does have a few drawbacks that potential clients should note.

From a high sign up fee to no refund guarantees, the firm gives potential clients reason to hesitate before they sign up and pay for credit restoration services. 

No Licensed Attorneys on Staff

National Credit Care does not appear to have any licensed attorneys on staff.

Meanwhile, many other repair companies have licensed attorneys on staff or access to other attorneys who are available to help clients with their actual accounts and provide relevant legal advice, which provides an upper level of expertise and care in the credit repair industry.

No Money-Back Guarantee

Unlike many other credit repair providers, National Credit Care does not appear to offer a money-back guarantee for its credit repair services. This means that even customers who do not see improvement regarding their credit scores may not be able to receive a refund.

Lack of Transparency

The credit repair firm does not seem to provide detailed program information or proof of successful deletion work with credit reporting agencies regarding consumer credit on its company website.

National Credit Care also does not seem to disclose information on cases when disputes are not accepted by the credit bureaus and fails to disclose how much its credit repair services cost as well as how long the process could take.

Other companies in the credit repair industry explain that their credit repair processes can take weeks to months depending on the client's credit situation.

Those who want to learn this information may have to contact the company directly via phone, email, or by filling out the company's online form. 

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The Bottom Line

National Credit Care strives to provide a personalized approach to credit repair while maintaining a client confidentiality agreement. 

The business offers educational credit resources and a free consultation that includes the analysis of each client's credit reports, providing credit counseling, and creating a credit repair plan. 

National Credit Care also often works with creditors as well as the major credit bureaus to improve clients’ credit scores and overall credit health.

The company, however, does not seem to have any licensed attorneys on staff and does not appear to offer a money-back guarantee like many other credit repair companies. 

The company's lack of refund policy may worry clients who do not see any positive account results/credit score improvements. 

In addition, their lack of transparency, lack of financing options, and high sign up payment are cause for concern. We recommend viewing and researching all of your options for credit repair before making a final decision.

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Star Rating

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3.1

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106 Reviews

Review Breakdown

5 grade

45%

4 grade

5%

3 grade

3%

2 grade

4%

1 grade

43%

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Review Source

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Maia Siani

Vince really took the time to explain all the wins this company was able to accomplish on my credit over the last few months. He also helped me to understand how I can improve my credit on my end. Lastly he took the time to discuss my future and help me to plan next steps. This is honestly a true credit counseling service- I’m so thankful I have an amazing team always there to help me.

2 years ago

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Reply from National Credit Care

Thank you so much for the incredible feedback! Vince is incredible and loves getting to work for you! Our team loves seeing the progress!

Feb. 9th, 2023

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EveSloan Orlando, FL

I can honestly say, I’ve been with them for 45 days and they have removed a lot of accounts. I received letters for creditors stating I didn’t owe this account anymore. Also, what they can’t remove they advise you on whether you should pay it or not. They have been absolutely amazing. I went from a 508 to a 544 in 45 days. 28 accounts down to 14 accounts. So, I love them.

2 years ago

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Brandi CT

I had the opportunity to talk to Dexter and it was such a pleasure regarding my account. NCC got to a much better place in restoring my credit and I couldn't be happier. Dexter even took it a step closer informing me on the information you do NOT see on Credit Karma which was also very helpful. NCC truly works for you! Every week I received some type of documentation regarding a dispute letting me know they are actually working. Thank you guys for everything! Especially Dexter!

7 years ago

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David Ray Denver, CO

My Account Representative Leo was incredibly helpful in the entire process of fixing my credit score. I saw results within the first 45-days. Leo and National Credit Care was able to take 20-marks off my credit score. I'm going to keep the process going for at least 6-months to try to continue improving my score. I'm in the market to buy a house. Leo said I'm going to be mortgage ready within 3-months and at this rate, I believe him.

9 years ago

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Curt D Everett, WA

I worked with Marissa Cortez and she was fantastic! The who crew was great, in fact. In a matter of about 3 months they had raised my credit score by over 80 points. I was thus able to finally buy a house at a favorable interest rate just four years after losing my old house to repossession. Work with them and trust them and they WILL come through for you.

9 years ago

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paul t

I used them and they took off 218k in bad debt collection 29 negatives got injured and loss my job and they cleaned my credit report it took 15 months it doesn't happen over night let the do the work if an account has been sold to a new collection company it will come off quicker than the original collection company so if you owe more than 800.00 in debt pay them there monthly and let them do there job

9 years ago

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Verified Customer

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Review Source

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Deborah Fayetteville, NC

Ms. D was excellent when I spoke with her, she was very professional and knowledgeable about my case and my situation. She gave me very good and sound advice, I really enjoyed our conversation and appreciated all the tips and information that se gave me regarding my case! I look forward to speaking with Ms. D again.

2 years ago

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Reply from National Credit Care

Thank you so much for this feedback! We love working for you and Ms. D is the best!

Mar. 20th, 2023

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Ronda

Customer service and results are equally pleasant as they are satisfying! With all the companies out there that claim to produce results, Zian and National Credit Care actually do. I'm impressed with their services and highly recommend them!

2 years ago

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Reply from National Credit Care

Thank you so much! Zian is fantastic!

Mar. 7th, 2023

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Phillip Stroudsburg, PA

I liked that he’s been very accommodating to our unfortunate situation. We’re going through a rough time right now with my wife’s medical condition that makes her disable. We’re financially struggling waiting for her social security disability.

2 years ago

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Reply from National Credit Care

We are all pulling for you guys! Thank you for the wonderful feedback!

Feb. 17th, 2023

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Melody M Lazo Tampa, FL

I must say i been with them for 3mos n my credit has went up 30pts they been removing accts only 99 a month i am happy to pay at first i was worry sonce they never call but even my mortage loaner said they were doing amazing n it shows so i am super please

6 years ago

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Bernie Wickstrom Yale, MI

I spoke with Leah Liah D today and was very pleased with her great attitude her ability to get the job done that I was requiring she's very personable knowledgeable and friendly and had a great deal of savvy guarding her job I would recommend her as my agent along with anyone else that works with Leah they are very lucky thank you

7 years ago

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Lisa Dyson Glassboro, NJ

Opposite of reading about other competition the description notations reminds one that you have experienced realistic confirmations on ways to protect myself nationally since credit care involves good credit options~Lisa Dyson

7 years ago

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John Stout Wilmington, NC

Signed up with NCC today 12 June 2013. I had a great conversation with Vincent. He was professional and well spoken. I look forward to the results. I will post the progress in 40 days. Vincent is Marine trained so I'm counting on him to accomplish the mission. I know he can get the job done.

11 years ago

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Review Source

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adrian bynum Port Huron, MI

Wonderful company to work with. They are definitely about their word when it comes to helping you with your credit score. They are great communicators and are a blast to talk to!

2 years ago

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Reply from National Credit Care

Thank you for such wonderful feedback, Adrian!

Feb. 24th, 2023

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Review Source

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Dawn Austin, TX

Polite, patient, professional, kind, and very understanding throughout the entire process and phone call. Was very encouraging and optimistic with the results. I felt very supportive and not alone.

2 years ago

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Reply from National Credit Care

Thank you for the feedback! We love working for you!

Feb. 15th, 2023

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Karishia Columbia, SC

Vincent is a knowledgeable person that I enjoyed talking to about my credit. He is polite and shows great enthusiasm in the work of conversation with people. Keep up the good work Vincent 👍

2 years ago

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Reply from National Credit Care

Thank you so much for the wonderful review!

Feb. 15th, 2023

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Courtney Roxboro, NC

I have been with National Credit Care for about 2yrs, and they have been doing a awesome job helping me repair my credit. Thanks Desiree D for helping he with my financial issues.

5 years ago

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Candice Nicole Banks Starkville, MS

The National Credit Care Team has been Awesome throughout the time I have been a client Ms. Desiree D is an excellent team player very professional and courteous answered all of my Questions 5 Stars for sure!

6 years ago

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Brandon Madison, AL

just began working with them, but the customer service is great and very helpful! I'm able to contact my agent and get advice or any questions I might have answered. I definitely would recommend them.

7 years ago

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Mozelle Maness Port Angeles, WA

Great service and wonderful results! Jessika L walked me thru the steps and explained it explained it in plain English! My goals are now becoming a reality with a new and improved credit score?Thanks Jessika

7 years ago

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Martha Puerto Bellevue, WA

I spoke with Liah D, she made sure to answer all the questions I had. She took the time to explain in detail my file. She made me feel comfortable about the process of my credit file. She was a pleasure to speak with.

7 years ago

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Cherie Woodby Perry, FL

I contacted National Credit Care today and spoke with Liah D. Liah was very knowledgeable, friendly, and very helpful. If more companies had employees like Liah they would be in good standing.

7 years ago

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Review Source

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dot toth Charlotte, MI

Noah was great helping me out with any questions I had ,he answered all my questions I needed to ask very helpful, I would recommend him to all my friends.

2 years ago

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Reply from National Credit Care

Thank you so much for this review! Noah is awesome!

Feb. 10th, 2023

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Dream Like Mya Hayward, CA

Jules was very professional and took time to answer all my questions. Thank you so much for everything you’re doing!!!!

3 years ago

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Scott Benton

Liah D had been very helpful in explaining what we need to do to help repair our credit!! Very understanding and patients!

7 years ago

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Review Source

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Grace Suggs Southern Pines, NC

Hard working, pleasure to speak with, understanding and they look out for your best interest and not theirs!

2 years ago

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Reply from National Credit Care

We appreciate your review!

Mar. 7th, 2023

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Timika Kansas City, MO

The customer service rep Liah D was very Professional and helped me efficiently! I'm so grateful for this company

7 years ago

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Will Williams

Called National Credit Care today and spoke with Liah D she was very helpful and professional, would recommend her.

7 years ago

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Review Source

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Jesus Garza Houston, TX

Everything was perfect and I would recommend NCC to anyone trying to build credit.

2 years ago

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Reply from National Credit Care

We truly appreciate that so much. Thank you!!

Feb. 24th, 2023

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Kim Edwards Bryan, TX

Very nice and was very helpful with the questions I was asking and needed to know

2 years ago

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Reply from National Credit Care

Thank you for the great feedback!

Feb. 17th, 2023

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Terra Orlando, FL

Friendly and helpful I appreciate her getting me the information I was looking for.

2 years ago

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Reply from National Credit Care

Thank you so much!

Feb. 10th, 2023

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Corey McDonough, GA

So liked that mason N explained everything that was happening with my credit repair process

2 years ago

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Reply from National Credit Care

Thank you so much for the feedback!

Feb. 9th, 2023

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Ida Austin, TX

Trustworthiness the care of our account and education disclosure and transparency

2 years ago

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Reply from National Credit Care

Ida, thank you so much for the great review!

Feb. 7th, 2023

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Review Source

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L Turner Avon, IN

Great customer service and quality product. Happy with the price and help I received to repair my credit.

2 years ago

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Verified Customer

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Review Source

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Yvette Hemphill Chicago, IL

I like how when I have questions they’re always there to answer

2 years ago

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Reply from National Credit Care

Thank you so much Yvette!

Mar. 27th, 2023

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Review Source

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Michael Chicago, IL

Amazing and helpful very knowledgeable and has a beautiful voice

2 years ago

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Reply from National Credit Care

Thank you!

Feb. 24th, 2023

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Review Source

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Jeana Black Oklahoma City, OK

I'm seeing a difference immediately and I'm so grateful for the communication.

2 years ago

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Reply from National Credit Care

Thank you so much for the feedback! We love working for you!

Jan. 26th, 2023

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Review Source

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shawne bradley San Francisco, CA

Customer Review Video

3 years ago

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Tell Butler College Station, TX

Quick and reliable response to my inquiry.

2 years ago

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Reply from National Credit Care

Thank you for the great feedback!

Mar. 7th, 2023

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Debora Thigpen Louisville, KY

She answer all my questions, she was very helpful.

2 years ago

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Reply from National Credit Care

Thank you so much Debora!

Feb. 27th, 2023

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Review Source

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Christina Harris Baltimore, MD

She was magnificent and she had a fantastic attitude!

2 years ago

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Reply from National Credit Care

Love this thank you for the feedback!

Feb. 24th, 2023

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OJ Seattle, WA

The great customer care. They always treat me well

2 years ago

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Reply from National Credit Care

Thank you for the great feedback, OJ! We love getting to work for you!

Feb. 21st, 2023

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Review Source

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Margaret Lydon Chicago, IL

She was very informative and reassuring.

2 years ago

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Reply from National Credit Care

This is great to hear, Margaret! Thank you!!

Feb. 21st, 2023

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Review Source

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Jason Newberry, SC

Very pleased, great cutomer service. Highly recommended!

2 years ago

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Reply from National Credit Care

Thanks Jason we love getting the opportunity to work for you!

Feb. 21st, 2023

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Review Source

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Maria Madison New Market, MD

Great customer service and always returns calls

2 years ago

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Reply from National Credit Care

Thank you for the review!

Feb. 17th, 2023

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Review Source

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Mark Hertz New York, NY

Sherry was amazing. Super helpful. …..

2 years ago

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Reply from National Credit Care

Thank you for the great review!

Feb. 9th, 2023

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Joshua Carter Mobile, AL

They made great progress on my credit score

3 years ago Edited January 16, 2022

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Rhonda S Fradette Asheville, NC

This is motivating to have someone cheer you on !

7 years ago