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Credit Assistance Network

Is This Your Business?
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6.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 20th, 2022

Credit Assistance Network is headquartered in Boca Raton, Florida and has over ten years of credit repair experience. The company offers an array of services and provides online access to its customers 24/7.

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The Good

  • Regular Reminders and 24-Hour Access 

Credit Assistance Network offers a nice outline of their services and the process of credit repair, along with a handy chart of services they offer compared to its competitors. Although some of the points come across as a little vague, the 24-hour access to the company website is helpful.

Regular Reminders and 24-Hour Access

Customers are issued login credentials that allow them to communicate, track progress and upload documents whenever they need.

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The Bad

  • No Attorneys 
  • No Money-Back Guarantee

Despite all of the services the company claims to offer, no money back guarantees or licensed attorneys are mentioned anywhere. Typically, the more information a credit repair company provides upfront, the more transparent and legitimate they will be with their customers.

No Attorneys

Nothing was said regarding licensed attorneys anywhere on Credit Assistance Network's website, so it can be assumed that there aren't any on staff.

No Money-Back Guarantee

There was no information regarding guarantees or warranties, which doesn't stack up well against other competitors that make it a point to mention theirs. 

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The Bottom Line

The fact that the company doesn't provide a money-back guarantee or licensed attorneys is also not encouraging considering the plethora of other services it claims to offer. The few positives of the company pale in comparison to these. The customer would be encouraged to look into other competitors that provide more transparent information before making a purchasing decision. 

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4.8

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15 Reviews

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Joyce Jackson Conyers, GA

I was with this company for over 13 months and my score was 540 when I left. Also ,they charged me one months fee for services not rendered the last month. They did delete some but not enough to bring my score up. This was why I joined in the first place especially after over a year of service! there is no excuse for this. My score was in the 500s when I started. So, what did they do for the money.? They charged me about $100 every month. I am an unhappy ex customer.

12 years ago