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Credit Assistance Network

Is This Your Business?
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6.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 20th, 2022

Credit Assistance Network is headquartered in Boca Raton, Florida and has over ten years of credit repair experience. The company offers an array of services and provides online access to its customers 24/7.

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The Good

  • Regular Reminders and 24-Hour Access 

Credit Assistance Network offers a nice outline of their services and the process of credit repair, along with a handy chart of services they offer compared to its competitors. Although some of the points come across as a little vague, the 24-hour access to the company website is helpful.

Regular Reminders and 24-Hour Access

Customers are issued login credentials that allow them to communicate, track progress and upload documents whenever they need.

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The Bad

  • No Attorneys 
  • No Money-Back Guarantee

Despite all of the services the company claims to offer, no money back guarantees or licensed attorneys are mentioned anywhere. Typically, the more information a credit repair company provides upfront, the more transparent and legitimate they will be with their customers.

No Attorneys

Nothing was said regarding licensed attorneys anywhere on Credit Assistance Network's website, so it can be assumed that there aren't any on staff.

No Money-Back Guarantee

There was no information regarding guarantees or warranties, which doesn't stack up well against other competitors that make it a point to mention theirs. 

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The Bottom Line

The fact that the company doesn't provide a money-back guarantee or licensed attorneys is also not encouraging considering the plethora of other services it claims to offer. The few positives of the company pale in comparison to these. The customer would be encouraged to look into other competitors that provide more transparent information before making a purchasing decision. 

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Star Rating

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4.8

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15 Reviews

Review Breakdown

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80%

4 grade

13%

3 grade

7%

2 grade

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Paul Opa Locka, FL

Very interesting experience, honestly - not at all what I expected. I had heard of credit repair online, companies post signs all over my neighborhood that say “clean up credit”,.. we fix your credit - I even saw a tv commercial recently but I never really understood the concept behind credit repair services until now. A friend of mine used a credit repair company and wouldn't shut up about how fantastic they were and finally convinced me to give them a call. Still apprehensive, I called and spoke to Liz. I was expecting her to tell me that she could miraculously fix all my problems – for a fee that is. Surprisingly, after explaining my credit issues, she told me that her program was not likely a good fit for my situation and told me that I was better off hiring a real estate attorney. This took me back a bit, because again, I was expecting to hear a long pitch with dollars at the end. Instead she spent about an hour listening to me and telling me she was not able to fix my problem. I do not care to share my credit problem with the audience here, but I will tell you it involves several real estate deals. Anyway, long story short I told Liz that my wife has a few credit issues who then took over the call. My wife enrolled and now, just a few months later Credit Assistance Network was able to completely remove several derogatory items that had been causing us problems. The cost was reasonable. That is my review. I would recommend them if someone asked me.

10 years ago

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Ken Palm Beach Gardens, FL

I was skeptical at first, and I didn't like the reoccurring charge every month, but I do have to say.. They have brought my score from 500 - ~700 in four months. I purchased the Equifax credit watch and I would constantly get notifications that something was removed, changed, etc. My suggestion...Just let it roll. Pay the 135.00 each month and don't think about it. I had HORRIBLE credit... I got laid off and said screw my CC's, screw my car, screw this, and that. I figured maybe some things would be deleted, but.. most things were actually deleted. Whatever they do, they must do it well. I will vouch for this company, but if something changes (which I hope it doesn't) I will be back here to correct this review.

10 years ago

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Jennifer DuBois Pompano Beach, FL

My husband and I both used Credit Assistance Network to help us get out of debt that we never thought was possible. I am so grateful we made this decision as we are well on our way to debt free future. Credit Assistance made it easy for us to utilize their online portal and know exactly what was going on with our status. I can not thank them enough for all of the assistance they have provided us. We can now look forward to better future. I will continue to refer Credit Assistance to friends and family.

11 years ago

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Richard Smith Du Bois, PA

I am so glad I was given this companies name and number. They go above and beyond anything I ever thought they would or could do for me. If I had a question I did not get a computer a live person was always available to talk with me. If I sent an email I always got a reply very quickly. Thank You Credit Assistance Network for being there for me. I would recommend anyone needing help with credit issues to call on you for help.

12 years ago

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Jon G. Pompano Beach, FL

Credit Assistance Network was everything thing that they claimed to be. Very easy to work with and followed through with everything they said they would. A lot of bad things happen to good people and I feel Credit Assistance was there to help in an area that we as a consumer know very little. It's nice to know that there are companies like this willing to help and not taking advantage of people in need. I have already referred several people and will continue to recommend Credit Assistance Network in the future.

12 years ago

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Milton Marin

I am over-the-top happy with credit assistance network. Two companies failed before Tory and her team were able to fix my issues. Dont waste your time with all the other wanna-be's. Credit Assistance Network is the company to choose.

10 years ago

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Arturo hurtado Norfolk, VA

This credit repair company is the best of the best . I highly recommend this company. My credit file was a nightmare after all the friendly and helpful experience service my credit file is not the same. Now I have peace in my mine thanks to credit assistance network. I highly give them a 100%.

11 years ago

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Review Source

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michael L Wallace Arlington, TX

I had worked with Credit Assistance Network a year ago and had a very positive experience. The representative was very knowledgable, and helpful in offering several potential solutions to my situation. I have recommended the company to a friend a month ago and he had a very successful experience also. I would recommend this company to anyone needing this type of assistance.

2 years ago

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Geoffrey Larsen Moroni, UT

I don't see why their rating isn't MUCH higher. Six months ago I couldn't get a loan to buy a used car. Today I am buying my home. Tory and Corey have been simply remarkable. I have gained about 200 points so far due to their help. Stop looking for help, It's right here.

9 years ago

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Joyce Jackson Conyers, GA

I was with this company for over 13 months and my score was 540 when I left. Also ,they charged me one months fee for services not rendered the last month. They did delete some but not enough to bring my score up. This was why I joined in the first place especially after over a year of service! there is no excuse for this. My score was in the 500s when I started. So, what did they do for the money.? They charged me about $100 every month. I am an unhappy ex customer.

11 years ago

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cynthia edwards Austin, TX

The Credit Assistance Network is a great company it helped me to improve my score. Iwill recommend Credit Assistance to people that I know that has bad credit,so that network team can help them THANKS!!!!!!!

12 years ago

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Jay de Guzman Los Angeles, CA

I hired this company 2yrs ago and they have been great to work with. They assisted me to building back my credit. There is always someone readily available to talk to. I would definetly recommend this company.

12 years ago

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Wayne Mann Ardsley, NY

This company was great, they care about customers and they were willing to help, assist and educate me when it came to my credit history. I could easily contact them by email or phone and their customer service was outstanding. I would recommend me this to anyone.

12 years ago

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syed ashraf Stone Mountain, GA

Credit Assistance Network was great company. it's helped me to improved my credit score, and I would definetly recommend this company to other people.

12 years ago

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Justin Souligny Stockton, CA

My credit was not the greatest before i signed up with the Credit Assistance Network. After a short while I was honestly amazed as letters would come in the mail showing time after time that negative things were being removed from my credit report. They have exceeded my expectations and I would recommend them to anyone looking to clean up their credit. My score has gone way up with all 3 credit companys and i since have been able to finance things that were out of the question before. The staff is very friendly and professional. Thanks again! If i ever have future credit issues i will be back!

12 years ago