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National Credit Care

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4.7

Overall Score

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Africa Tate Simpsonville, SC

It's very unclear what this company does . I could never get a clear answer about what type of progress they were making. I was told every week that I should receive information in the mail, only to never receive anything. This company seems a bit sketchy to me. The gentleman was not very happy with me because I wanted to cancel the service. He told me ," Good luck on getting your mortgage loan!" I found it quite ludacris!

6 years ago

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Daniel Gardner Tomball, TX

HORRIBLE COMPANY!!!! STAY AWAY!!!! I hired them back in January of 2017. I saw a slight improvement in my score then it went flat with no up or down. I kept calling them and inquiring about my score but ALWAYS received the same scripted response....."You next round of investigation JUST went out". Total scam to keep you paying!!! I just cancelled and they want to charge me another $99 for investigations that they CLAIM just went out but can show no actual proof that they have done ANYTHING on my case for months!!!!

6 years ago

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Scott Benton

Liah D had been very helpful in explaining what we need to do to help repair our credit!! Very understanding and patients!

6 years ago

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John Anderson Anchorage, AK

Service sucked. They managed to have something that should not have ever been on my report removed. But trying to get off their service is next to impossible. Despite telling them I didn't need their service any longer, they just kept charging anyway. And to justify it, they sent me other peoples credit reports. God only knows who has mine now, thanks to NCC !!

7 years ago

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Bread of Heaven World Outreach Center Apex, NC

Worst service I've every had. I'm going back to Lexington Law! The only time I'm contacted is when I don't authorize payment for the month. They will call you if they don't receive payment but never can get a clear answer to what has been done to improve my score. After 9 months no improvement! I don't care how personable this company is. I need results! Honestly, anything that was removed from my credit, I've done it myself. They are definitely the worst company ever.

7 years ago

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Felicia Katy, TX

This is a money scam. National Credit Care is not consistent with results, and can't explain any of the credit issues they directly worked on. I was lied to and got the run around several times. They have inquiries removed, which reappeared in a matter of weeks. National Credit Care can't guarantee removals and instills a sense of false hope for costumers monthly just to get your money and string you along. They did not work on anything else. Honestly, anyone can repair their own credit with creditors and the bureaus for free. Don't fall for this scam.

7 years ago

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Wendy Lynnwood, WA

This is NOT a quick fix! I've been with them for almost 2 years and every time I tried to end the service, they would tell me they 'almost had the file' fixed. My credit scores have barely moved. Today I canceled the service over the phone and it was a high pressure sales pitch to try and keep me paying the fee every month ... I told them NO! Do not sign up for this!

7 years ago

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John Post Falls, ID

I have been with this company for just over10 weeks. I don't know the credit agency laws for removals but it seems that if some thing goes off one report it should not take over one more month for it to go off the other two credit reports. I do feel I might be getting scammed and they are reporting disputes long after they file one with just one credit agency. Going to cancel due to the reviews on here and going to do it in writing and a phone call and email.

8 years ago

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Sherell Washington, DC

I'll give NCC a 5 right now. Ive been with the company for less than 60 days and my credit score has improved by a few points due to them getting some negative points taken off my credit report. Im satisfied with this company right now as im trying to reduce my interest on a car loan

8 years ago

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Russ Ratliff Tacoma, WA

dissappointing to say the least. I had hopes of making improvements, I'm financially able to correct past "sins" where necessary but there was zero communication from their end and there's was NO strategy to improve my credit score. I was told by the bureaus to stop sending investigations without documentation of errors on the report. They were friendly and kind but I would be too if I wanted you to keep sending me $140 a month for the rest of your life. Don't waste your money and time

8 years ago

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Olga Jacksonville, FL

It was great till the end. They were able to get some disputes taking off. The problem comes in when you try to get away from this company. You are required to call to say you were canceling and then the pressure sale starts. The contract clearly states to write them to cancel but they won't let you do that. Guess we'll at Wells Fargo dispute the credit card claim as I have all the emails when you kept telling me to call that they would not cancel me even though I was going by the contract .

8 years ago

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Joseph Hutchison Seattle, WA

A month later and no change in score.No deletions,I just checked all 3credit buros no change.I had 12 negative accounts,3Inquiries when I started in November of last year when I started to use National Credit Care and nothing has changed.I will make another update next month.If nothing changes by June I will need to report them to the BBB and try to get my money back.Staying positive

10 years ago

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Suzanne La Habra, CA

Just signed on with Bryan. Promised that is score has not improved in 3 months, he will work on it for 6 months free. He has been very helpful, and has answered all my questions. will update

10 years ago

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S. Gordon Zion, IL

I want to say that I have been working with National Credit care since March 2013 and I am pleased to say the results I have gotten so far is to my standards.

10 years ago

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Grace Suggs Southern Pines, NC

Hard working, pleasure to speak with, understanding and they look out for your best interest and not theirs!

1 year ago

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Reply from National Credit Care

We appreciate your review!

Mar. 7th, 2023

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Eugene Jones

This company is selling a product that anyone can do by contacting the credit companies directly. I tried to cancel my account and was told that there would be a cancellation fee of $69.00. this is a shandy company, read the fine print. Do not waste your money.

6 years ago

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Timika Kansas City, MO

The customer service rep Liah D was very Professional and helped me efficiently! I'm so grateful for this company

6 years ago

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Nathaniel Brown Louisville, KY

Liah D was very helpful. Probably the most helpful out of all the reps I have spoken with since I became a member a year ago.

6 years ago

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Will Williams

Called National Credit Care today and spoke with Liah D she was very helpful and professional, would recommend her.

6 years ago

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Adina Waer Lake Oswego, OR

My husband and I signed up for their services 3 months ago, and $600 later, we haven't seen anything. This is a scam and they are scum. Taking money from people trying to improve their lives. Shame on them, DO NOT GO WITH THEM. IT IS A SCAM!!!

6 years ago

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Meghan Leston Brooklyn, NY

TERRIBLE company. They did not respond in timely manner to my concern nor do I think they actually do Anything. I signed up and two months later have yet to receive any documentation that they have done anything. Every time they call they tell me they have sent letters, but they are busy. Don't waste your money. DO NOT WASTE YOUR MONEY.

7 years ago

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Julie Columbus, OH

Systematically received credit bureau reports so I know the were doing something but what that something was remains in question. No changes in my scores in over six months so I attempted to cancel the service. Cancelling was a nightmare and took nearly four months and included calls, emails and even written letters.

8 years ago

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Joseph Hutchison Seattle, WA

Update today. I checked all 3 credit scores still nothing has changed.6 months now at paying $59 a month and $89 Annual fee.I and keeping up with updates every month so anyone reading these reviews knows if this company is worth paying for.

10 years ago

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JB Encino, CA

Thiscompany is a complete scam. They will take your fee, claim to be making progress but month after month your credit score will not budge. Fast talkers that try and talk you into staying I ended up not believiing a word they say. Classic telemarketer scheme. Save your money

10 years ago

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Joseph Hutchison Seattle, WA

I signed up for national credit care November 2013.Its now February 26th 4 months later almost 5 months and nothing has changed.My score is the same and nothing has been removed.I will be patient by the end of march I will put another post up to let everyone here know if this service works or if it's a waste of time&money.

10 years ago

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Jesus Garza Houston, TX

Everything was perfect and I would recommend NCC to anyone trying to build credit.

1 year ago

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Reply from National Credit Care

We truly appreciate that so much. Thank you!!

Feb. 24th, 2023

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Kim Edwards Bryan, TX

Very nice and was very helpful with the questions I was asking and needed to know

1 year ago

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Reply from National Credit Care

Thank you for the great feedback!

Feb. 17th, 2023

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Terra Orlando, FL

Friendly and helpful I appreciate her getting me the information I was looking for.

1 year ago

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Reply from National Credit Care

Thank you so much!

Feb. 10th, 2023

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Corey McDonough, GA

So liked that mason N explained everything that was happening with my credit repair process

1 year ago

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Reply from National Credit Care

Thank you so much for the feedback!

Feb. 9th, 2023

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Ida Austin, TX

Trustworthiness the care of our account and education disclosure and transparency

1 year ago

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Reply from National Credit Care

Ida, thank you so much for the great review!

Feb. 7th, 2023

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Duramax

This place is a joke all William kleespies does is harass you via email and voicemail after you tell him that you do not want anything to do with NCC a.k.a. rv credit repair company

7 years ago

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Edward

Its been 60 days, no mail, e-mail, phone, texts etc... You claim 37-45 days but I havent received anything after paying $300!! So you have 30,000 customers, wonder if they are being treated the same as I"

8 years ago

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Tabitha Jacksonville, FL

My husband has been with them over 6 months, not seeing an improvement we cancelled and a month later they ran our cc again now we owe 32×3 over draft fees and they charged our account 3 times. Worst company ever.

8 years ago

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Buzz Puyallup, WA

Do not use these scammers! I had to do all the leg-work for them. try to cancel, told no problem, but we are still going to bill you for another month. Another month for nothing. SCAMMERS DO NOT USE THEM

8 years ago

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Joseph Hutchison Seattle, WA

7 months later checked all 3 credit scores and no changes.loosing hope.Giving it two more months and will post more updates.IIf no changes I will need to report this company to the better business buro.

10 years ago

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L Turner Avon, IN

Great customer service and quality product. Happy with the price and help I received to repair my credit.

2 years ago

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Yvette Hemphill Chicago, IL

I like how when I have questions they’re always there to answer

1 year ago

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Reply from National Credit Care

Thank you so much Yvette!

Mar. 27th, 2023

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Michael Chicago, IL

Amazing and helpful very knowledgeable and has a beautiful voice

1 year ago

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Reply from National Credit Care

Thank you!

Feb. 24th, 2023

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Jeana Black Oklahoma City, OK

I'm seeing a difference immediately and I'm so grateful for the communication.

1 year ago

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Reply from National Credit Care

Thank you so much for the feedback! We love working for you!

Jan. 26th, 2023

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Robert Hartman Evansville, IN

This company caused my credit score to drop over 50 points, due to their credit disputes on my credit report. I would have been much better off without them.

8 years ago

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jon k. Manteca, CA

1000 paid. Zero results. Told me 3 months free if no results. Total lie. Rather than pay these guys pay down your debt. Everything they do you can do yourself.

9 years ago

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shawne bradley San Francisco, CA

Customer Review Video

2 years ago

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Tell Butler College Station, TX

Quick and reliable response to my inquiry.

1 year ago

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Reply from National Credit Care

Thank you for the great feedback!

Mar. 7th, 2023

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Debora Thigpen Louisville, KY

She answer all my questions, she was very helpful.

1 year ago

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Reply from National Credit Care

Thank you so much Debora!

Feb. 27th, 2023

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Christina Harris Baltimore, MD

She was magnificent and she had a fantastic attitude!

1 year ago

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Reply from National Credit Care

Love this thank you for the feedback!

Feb. 24th, 2023

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OJ Seattle, WA

The great customer care. They always treat me well

1 year ago

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Reply from National Credit Care

Thank you for the great feedback, OJ! We love getting to work for you!

Feb. 21st, 2023

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Margaret Lydon Chicago, IL

She was very informative and reassuring.

1 year ago

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Reply from National Credit Care

This is great to hear, Margaret! Thank you!!

Feb. 21st, 2023

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Jason Newberry, SC

Very pleased, great cutomer service. Highly recommended!

1 year ago

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Reply from National Credit Care

Thanks Jason we love getting the opportunity to work for you!

Feb. 21st, 2023

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Maria Madison New Market, MD

Great customer service and always returns calls

1 year ago

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Reply from National Credit Care

Thank you for the review!

Feb. 17th, 2023

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Mark Hertz New York, NY

Sherry was amazing. Super helpful. …..

1 year ago

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Reply from National Credit Care

Thank you for the great review!

Feb. 9th, 2023