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CreditRepair.com

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7.1

Overall Score

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Catherine San Jose, CA

Everyone I spoke to while trying to cancel my account and not be charged (like I was told) was rude. Erica, and Louis in the member service department were very unprofessional.

8 years ago

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Nhan Thanh Pleasanton, CA

Help me understand more about my credit score. Always there when I need help Thank you very much!

8 years ago

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Lewis Warford Jacksonville, FL

Patient, persistent, and great results. Raised my credit score from mid-500 to over 700. THANKS!

8 years ago

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Mr johnnie eugene banks Philadelphia, PA

THE BEST OUT HERE 611 to657 in less then two week. Don't get no better then that.

8 years ago

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Caroline Smith Hollywood, FL

Credit Repair help me a great deal l took a change and i have no regrets m.the only reason why i am stopping I just cannot afford to pay anymore.

8 years ago

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Eduardo Vivas West Palm Beach, FL

Excellent Service. Just on my second month and I already can see the changes happening. Thanks!

8 years ago

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Rick Knoxville, TN

Experience was excellent except I was charged after I thought I cancelled my account for 2 additional months?

8 years ago

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Joel Union City, NJ

Absolutely awesome service. You have to trust that they will do their job because they will!

8 years ago

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ROBERTO SANDOVAL JR. Santa Fe, TX

They did a great job with repairing my credit score. Thank you very much creditrepair.com

8 years ago

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terry tepfer CO

I was with them four months I had a 601 score when I started four months later I had 569 they kept blaming on me .I really don't think they know what there doing .when you call them your on hold for a hour terrible company.

8 years ago

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Mike Roseville, CA

well 23 gone out of 25 negs my credit scores are all over 700 I highly recommend this company.

9 years ago

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charles travlee Newark, NJ

This company is the best so far I have nothing but the best to say for them keep on doing your best.

9 years ago

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eric Soddy Daisy, TN

Credit repair is legit..have had 5 items removed in 2 weeks time...very good service

9 years ago

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michell Fairfield, CA

I was sent a letter stating I would receive their service for $39.95. Then they started charging my credit card different amounts. Had to cancel my membership after speaking to a Supervisor.

9 years ago

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keith New Orleans, LA

I love them they help and I know they will get the job done. My credit will be back right again.

10 years ago

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Nicole Greensboro, NC

I just started with them. I hope they are as real as these comments. Well we will see in a couple weeks.

11 years ago

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Sherry Brown Calera, AL

Credit repair was a average credit recovery company. It just took so long to get items removed because they only do it monthly.

2 years ago

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Reply from CreditRepair.com

Thank you for sharing your experience Sherry!

Oct. 8th, 2021

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Sheba Billingslea Yonkers, NY

if you do not stay on top of them month to month nothing gets done

2 years ago

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Reply from CreditRepair.com

Thank you for your comment. We would be happy to go over your situation with you and explain what your options are. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

Jul. 1st, 2022

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J Cardinal Bradenton, FL

seemed like a lot of cost each month with little progress.

4 years ago

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Nadine

They didnt fix my problems I ended calling the companies and dealing with them myself

5 years ago

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Reply from CreditRepair.com

Hello Nadine, thank you for your feedback!

Jun. 27th, 2019

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Jamie

No communication. They are affiliated with Experion. But Experion doesn't have any info on them.

5 years ago

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Reply from CreditRepair.com

Hello Jamie, thank you for your feedback. We are partnered with all three credit bureaus. Please visit our webpage at

May. 31st, 2019

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TONY A

Because they really didnt help i got most of all the items removed myself

5 years ago

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Reply from CreditRepair.com

Hello , thank you for your feedback. We are listening.

May. 14th, 2019

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Anonymous Fort Stockton, TX

slow in response to long of a wait time for items to be deleted

5 years ago

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Reply from CreditRepair.com

Hello Anonymous, thank you for your review. Please feel free to contact us so we can address your concerns!

Aug. 29th, 2018

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Thomas Toomey Jacksonville, FL

They are horrible didn''t even know what trimerge score is! Told me they never heard of it....

5 years ago

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Reply from CreditRepair.com

Hello Thomas, thank you for your feedback. We appreciate your review and wish you the best on your credit goals!

Dec. 5th, 2018

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Tim W Goodyear, AZ

Over-promised under delivered again. 6 months and only a couple items removed.

5 years ago

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Reply from CreditRepair.com

Hello Tim, thank you for your feedback. Please contact us so that we can discuss escalation options with you!

Dec. 5th, 2018

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Val Fontana, CA

After 4 mos my score increased 20-30points,

5 years ago

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Reply from CreditRepair.com

Hello Val, thank you for your feedback! It sounds like you are headed in the right up the good work on reaching your credit goals!

Nov. 29th, 2018

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Mark New Hyde Park, NY

Poor customer service and slow response to customer requests

5 years ago

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Reply from CreditRepair.com

Hello Mark, thank you for your feedback. We are listening and always doing our best to provide exceptional service. We apologize that you didn't have a better experience. Best wishes on reaching your credit goals!

Nov. 29th, 2018

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Lonnie Gordon

Need to interact with client more 1 on 1

5 years ago

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Reply from CreditRepair.com

Hello Lonnie, yes, we understand and are listening. We are working as a company to be able to have more one on one contact!

Aug. 29th, 2018

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K

Not enough updates, slow credit response

5 years ago

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Reply from CreditRepair.com

Hello K, thank you for your feedback! We have some strategies we can employ and ways to escalate your process. Please contact us so that we may assist you to the best of our ability!

Aug. 29th, 2018

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Brian scott

They don't do what they say. Everytime they say there going to do something it rarely gets done

5 years ago

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Reply from CreditRepair.com

Hello Brian, thank you for your feedback!

Jul. 31st, 2018

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Anonymous

Not happy with the service not happy with this company

5 years ago

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Reply from CreditRepair.com

Hello, thank you for your feedback! We would like to discuss your concerns with you, and why you are experiencing undesired results. Please contact us at your convenience.

Aug. 29th, 2018

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Anonymous

Long wait times, need to call to keep things updated

5 years ago

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Reply from CreditRepair.com

Hello, thank you for taking the time to submit a review. We were working through growing pains, but we are coming out on top!

Aug. 29th, 2018

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Quintin

Inconsistent, usually called in every to remind them about my updates

5 years ago

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Reply from CreditRepair.com

Hello Quintin, thank you for your feedback! We would like to discuss with you your situation. Please contact us at your discretion.

Aug. 29th, 2018

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Anoymous

Poor results- no contact from them - I am in need of cancellation of membership

6 years ago

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Reply from CreditRepair.com

Hello, thank you for your time in providing us with feedback! There are things we can try that will escalate the process. Please call us to inquire about some options.

Aug. 29th, 2018

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Phil Zanardi

Results and trust matter. That's what happens when you charge someone after they asked to cancel.

6 years ago

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Reply from CreditRepair.com

Hello Phil, thank you for your review. Please contact us at your convenience so we can answer any questions you may have!

Jul. 25th, 2018

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Iklas Sacramento, CA

6 months & nothing has changed. Credit scores are so low we cant even rent a home to live

6 years ago

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Reply from CreditRepair.com

Hello Lklas, thank you for your feedback. Please contact us so we can see if we can escalate the process.

Jul. 25th, 2018

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James jennings Prattville, AL

Not very effective used now for about 8 months only changed score by 24 points.

6 years ago

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Reply from CreditRepair.com

Hello James, thank you for your feedback - we are listening!

Jul. 25th, 2018

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Mia

They ask you the same game plans month after month to keep getting 99.95 m

6 years ago

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Reply from CreditRepair.com

Hello Mia, thank you for your feedback! Please contact us so we can discuss options with you and better your experience.

Jul. 10th, 2018

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Poor

I call n always out on hold this has been like this for a month now very disappointed

6 years ago

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Reply from CreditRepair.com

Hello Poor, thank you for your feedback! We are working hard through some growing pains but hope to have this remedied as soon as possible for our members. Thank you for your patience!

Jul. 10th, 2018

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Von Las Vegas, NV

Takes to long for some items to be removed

6 years ago

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Reply from CreditRepair.com

Hello Von, thank you for your review! I understand, sometimes it can be a slow process, but not always! There are things we can do to "speed things up" including escalations. Please contact us so we can see how we can better serve you.

Feb. 28th, 2018

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Shakay Port Arthur, TX

They are really good just too expensive for me

6 years ago

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Reply from CreditRepair.com

Hello Shakay, thank you for your review! I understand that the service can be considered expensive; however, it can often cost much more to have bad credit. Please contact us so that we can see how to best assist you!

Feb. 28th, 2018

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Andre Miles Buffalo, NY

Cause I feel that what I'm paying more should be done more deletions

6 years ago

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Reply from CreditRepair.com

Hello Andre, I'm glad we had the chance to talk today! I'm glad we could answer your questions and address any concerns. Have a great day!

Jan. 31st, 2018

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none

It seems to have taken longer than I thought it would.

6 years ago

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Reply from CreditRepair.com

Hello none, I know it can be frustrating to wait for responses. We do, however, have many approaches we can take. Please contact us so that we can review these with you.

Feb. 5th, 2019

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Anonymous Miami Beach, FL

It's taking a long time to complete my reports

6 years ago

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Reply from CreditRepair.com

Hello Anonymous, thank you for your feedback! Please contact us so that we can assist you with the best options available.

Feb. 5th, 2019

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Michael Siek

Not accomplished! Seems like fraud! After a few months of paying nothing meaningful has been fixed

6 years ago

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Reply from CreditRepair.com

Hello Michael, I'm glad we had a chance to speak with you today! I'm glad we got the chance to answer your questions and resolve the situation. Have a great day!

Jan. 30th, 2018

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Jim Palmer-Smith

Too slow and no closure plan. Open ended $100 a month.

6 years ago

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Reply from CreditRepair.com

Hello Jim, thank you for your feedback! We do have different packages available and would like to suit them to your needs. Feel free to inquire about our alternative programs.

Feb. 5th, 2019

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Barbara Crawford, TX

Because nothing has been done by y'all except take $99.00 each month from my account

6 years ago

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Reply from CreditRepair.com

Hello Barbara, we would be glad to assist you, but we would need more information. Please call us at your earliest convenience so that we can help you! Thank you!

Jan. 29th, 2018

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D Atmore, AL

The same items disputed and removed; are the same items places back on my credit report.

6 years ago

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Reply from CreditRepair.com

Hello D, thank you for your review. We care about the quality of our members' experience. We would need more information in order to assist you. Please feel free to contact us at your earliest convenience. Thank you!

Jan. 29th, 2018

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Anonymous Bloomington, IN

They still charge very month after telling them to cancel

6 years ago

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Reply from CreditRepair.com

Hello Anonymous, thank you for your feedback! Please contact us so that we can discuss billing.

Feb. 5th, 2019

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Nothing

Only a portion of accounts get challenged at a time

6 years ago

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Reply from CreditRepair.com

Hello Nothing, thank you for your review! There is a limit for challenges designated by the bureaus, but we will challenge as many as we can without jeopardizing your credit.

Feb. 5th, 2019