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Continental Credit

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5.4

Overall Score

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Mr. Naples, FL

A total joke...this company will hurt your credit not help it . All they want is a monthly payment. The only time you here from is when a payment is due. Then when you go to close your account they hit you with more fees to close. Was with them for 8 months and got ZERO removed from my credit. And when you go to call to complain about it to billing they say I only been in the system for two months a total joke save your money I got better things to do in my life I just wanted to get this out there so no other sucker falls in the situation I fell into

8 years ago

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scott wright

i was told to use this service from a real estate agent..BIG MISTAKE.. bad reviews all over the internet, should have listened...lol... i paid for months and my score did not go up at all, it did not even flatten out. IT WENT DOWN AND GOT WORSE!!! WTF? and after cancelling service they will hound you for additional payments for "WORK ALREADY PREFORMED" RIP-OFFS.. DO NOT USE THIS CO.

8 years ago

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Leanora Salt Lake City, UT

I have been trying to get an update on what they're working on my account for over four months I get no feedback back. In fact they sent me the information on someone else's account. Someone named Frank Perez. Now I'm worried that they've sent my information to someone else by mistake. When I ask about this the only thing I received back was a email that said I apologize and that was it. Extremely hard to deal with.

9 years ago

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Katie from California West Tehama County, CA

I used them two times and left after a few months. I did not enjoy using them and spend about $500 after mortgage lenders referred me to them. If you plan on spending about a year with them then its worth your money but if you only have 6 grand in debt, just do that. If someone was in huge debt and didn't want to pay off the individuals they owe money to then it may be worth it and paying someone to clean up your junk but if you owe the money they can keep putting it back on and the process is pretty ridiculous.

10 years ago

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Amanda Carlisle, PA

Do NOT use! No improvement, waste of money and our scores FELL because they disputed everything. They were instructed to dispute only a few items but disputed all, even ones that were 4 & 5 years old. No professionalism, I was hung up on by Jason and continually lied to by every employee I spoke with. I wish I would have never heard of this company!!! Please do not use them!!!

10 years ago

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SERA Northville, MI

I have been working with Continental Credit since January 2013. I was given a direct email and ext to a specialist Brittany, who was overseeing my case. I was told I would be given monthly updates. My first update came Feb, 15 2013 after I had to email a request to be updated. It's been six months and that is the only update I was given. All calls and email requests for information are ignored. False promises were given for increased Fisco scores needed to obtain a mortgage. I cancelled my services and was still charged on my credit card after numerous requests to cancel.

10 years ago

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Jake Denver, CO

I have had good results with this company. Some minor customer service issues, but I cannot knock a 80pt increase from 3 months of work.

11 years ago

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Fha 203k Renovation

Helped me close my account in a timely manner and gave me a breakdown of what to expect in the next month

1 year ago

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Reply from Continental Credit

We are sorry to see you go but are so thankful for the opportunity to have worked for you! Let us know if you need anything at all!

Mar. 27th, 2023

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Vandel Cabot, AR

They wery, very helpful and accommodating. I'm only leaving because I ran out of the funds used to pay for the services.

1 year ago

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Reply from Continental Credit

Thank you so much for your review!

Mar. 7th, 2023

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Ramone Davis St Louis, MO

very professional and knowledgeable at getting things resolved and removing negative items off my credit report.

1 year ago

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Reply from Continental Credit

Thank you so much for the great feedback!

Feb. 10th, 2023

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Vanessa Camacho The Villages, FL

By far the rudest people I have ever dealt with. Had to call 3 times just to cancel after 6 months of zero improvement and gaslighting, and then rudely be insulted and told "thanks for wasting our time". I would NEVER recommend them to anyone.

2 years ago

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Sherry Marron Brea, CA

Always ready to help. Give full information with questions and review. Give encouragement (which we all need!)

4 years ago

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Celeste B. Draper, UT

They are helpful and find quick resolutions. Markus M. was very polite and took the time to really understand and find solutions to my request.

5 years ago

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Stephanie Lithonia, GA

My experience has been a pleasant one. Jeffrey offered assistance and was knowledgeable about my case.

5 years ago

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Sanaa Norcross, GA

Bridgette H was great! She spent time over the phone with me answering my many...many..many questions. I found her extremely helpful!

6 years ago

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Christina Stafford San Bernardino, CA

Alonzo is very polite and very patient to explain how to to negotiate with my information to work towards my benefits

6 years ago

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Lesson Learned Philadelphia, PA

Been with this company since 2012, wasted over $800.00 for nothing. They do not communicate, started with Brittany whom gave me false information. You have to contact them because they only contact you if your payment is needed. They are by far a complete scam. Do your research and stay clear.

10 years ago

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Wendell Lehi, UT

Have been working with these folks since Jan 2012 with very little input from them and no improvement in credit score. Never received any information from bureaus. Disappointed at lack of results and hesitant to try another of this type company.

11 years ago

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Melissa Arnold McCordsville, IN

Continental Credit has been great in working to improve my credit. I appreciate their diligence.

1 year ago

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Reply from Continental Credit

Thank you for the great feedback!

Feb. 17th, 2023

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Barbara Cadman San Jose, CA

Daniela, is a excellent employee, She has help some of my clients and now they able to buy a home.

1 year ago

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John Waikle Huntington Beach, CA

Matthew A did a great Job of explaining the process and what to expect as a consumer!

2 years ago

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Reply from Continental Credit

Dear Mr. Waikle, Many thanks for your comments and the Five Star endorsement! It has been our pleasure to guide you through the process and assist with bettering your overall financial health. We are delighted to hear that Matthew was precise when explaining the process and expectations. It is a journey and we appreciate you selecting us to be a part of it! He and your investigations team are very committed to your file and we will continue to push forward for more success. This is an exciting time!! Your investigation team is delighted with the achievements made thus far and will continue to move towards future triumphs on the horizon. Thank you for your partnership Mr. Waikle, now because you have been such a good teammate to us, we would like to assist someone in your network. You know we can Help! Have them call us today at 1-866-488-2066. Thank you, take care and best regards!

Jun. 30th, 2021

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Christopher White Las Vegas, NV

Paid for 4 months. No change. Called each month to be told it needs 30 more days. Finally cancelled and was told I had to pay one more month and they tried to bait me to keep it running cause changes are coming.

4 years ago

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John B Nampa, ID

These guys are fast and thorough, definitely worth the money. Larissa was particularly helpful.

4 years ago

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Joe Neith

Dawn L Was very helpful giving me the tools that I needed to get my credit back on track. Thanks

6 years ago

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Mikeyb 208

They are crooks it's a pyramid scheme they steal your money with no results and then take another month payment from you when you try to cancel... they rob the people they say they help!!

6 years ago

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Kal Mansfield, MA

The worst you can ever see in the whole world. You dont get any response from the customer service. You cant get hold of any one once you sign up for this program. You will be lost once you sign up with them. Pls be careful

7 years ago

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Neil New York, NY

I signed up for this program and they have don't nothing for me besides take my money I have called them for 2 months and no one has returned my calls good luck call the credit pros

8 years ago

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michael murph GA

What joke I switched from Lexington law firm due to it being cheaper.they don't contact you they try to milk more and more money from you.then you have to join a credit site that cost money and email them your password.

9 years ago

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Sarita McKnight San Jose, CA

I have been a customer of this company for a few months and I am not impressed with the services at all. I have yet to receive any updates unless I am threatening to cancel that is the only way I hear from them.

9 years ago

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Fernando

Couldn’t of asked for a knowledgeable company. They helped me bring my score up higher than I ever had it.

2 years ago

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Ilspbeth Bruce

Had a great conversation with Ted today. Really like Ted and Vincent. Call them!!

1 year ago Edited April 28, 2023

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Reply from Continental Credit

Yay! We are so happy to see this. I will make sure Ted and Vincent know the good things you say about them! - Mya Sanchez, Customer Satisfaction Manager

Apr. 11th, 2023

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Raymond Los Angeles, CA

She was great! Offered some great tips that I didn’t even ask for !!

1 year ago

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Reply from Continental Credit

Thank you so much for the great feedback!

Feb. 21st, 2023

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Kelley Madera, CA

The easy of working with Continental Credit was a big point to us.

1 year ago

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Reply from Continental Credit

Thank you so much for the great review!

Feb. 14th, 2023

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Kathy Emmett, ID

My adviser, Hugh M has been very helpful and informative. Really appreciate all he has done.

4 years ago

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Lloyd Lee Sacramento, CA

Great company and Liah D. Is an awesome customer service representative.

6 years ago

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April Lummis

Kay J was extremely informative. Her advice was greatly appreciated.

6 years ago

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Luciano Soto Jr

Liah D was very helpful and professional. Excelent costumer service

6 years ago

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melanie gibson Las Vegas, NV

Josie V was very helpful and understood my needs. Good company to work with.

6 years ago

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John Pendrick

This is the biggest piece of crap company on the planet. You'll wind up and twice the debt you were before you begin they are cons do not do business with Continental Credit

7 years ago

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Kevin Martinez Houston, TX

Christi is amazing, good friend. Love my girls frm pryor

1 year ago

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Reply from Continental Credit

Thank you Kevin! Christi is awesome! I will make sure she knows how great of a job she did!

Apr. 17th, 2023

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Alma Santiago Northampton, PA

Chase was very helpful in answering my concerns.

1 year ago

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Reply from Continental Credit

Thank you so much! Chase is awesome!

Feb. 24th, 2023

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Vandel Troutman TN

I liked the results. My credit is up over 50 points. I

1 year ago

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Reply from Continental Credit

We like 'em too! Keep up the great work!

Feb. 24th, 2023

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Shawn MA

He was very helpful and was doing great help

1 year ago

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Reply from Continental Credit

Thanks a bunch, Shawn! We love working for you!

Feb. 6th, 2023

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Tony Las Vegas, NV

Cris was very helpful with all my questions. Thank you.

4 years ago

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Jason Middletown, NY

Cindy is absolutely amazing. Compassion!

5 years ago

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Kenneth Ray Michaud Las Vegas, NV

Bridgette H has been a big help!!!!

6 years ago

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parrish Washington, PA

liah was awesome to work with made it very easy . thanks

6 years ago

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Jamie Greeley, CO

Terrible customer service. Billed my account $99.00 per month for three months after I cancelled. I saw no improvement of my credit.

7 years ago

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James Kleffner Surprise, AZ

Kelton at Continental Credit was very helpful.

5 years ago

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Victoria Fountain Hills, AZ

Needed email communication, very good in phone.

1 year ago

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Reply from Continental Credit

Victoria,

Thank you so much for the feedback and taking the time to reach out! I would love to connect with you in regards to communication and such. Thank you!!

Feb. 13th, 2023