Name: SmartCredit.com
Rating: 4.7

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Darnell H. Jefferson Township, Ohio

I paid off my credit cards. You guys haven’t did anything yet but I’m still waiting.

2 months ago

Reply from SmartCredit.com

Thank you for your feedback! We understand the wait can be frustrating. We appreciate your patience and encourage you to reach out so our team can review your progress with you.

Aug. 11th, 2026

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Camelia Saltos

STAY AWAY - do not sign up. Everything is a lie and the score boost pay down is BS - you will pay down all the money they recommend and then get a small fraction of the points advertised. FALSE ADVERTISEMENT!! When you cancel they make you call and they make it IMPOSSIBLE TO STOP PAYMENTS!

1 year ago

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Nidtreas New Orleans, LA

I would give a 0 if I could. This company is a rip off. There contract states if your score doesn’t go up 100 points in 90 days, they would cancel the contract. They are still trying to debit my checking account. I had to go and get a new debit card. DO NOT USE THIS COMPANY!!!

2 years ago

Reply from SmartCredit.com

Thank you for the review. We believe you have us confused with another company. We do not offer a 90 day contract. Our membership is a month to month membership and you can cancel at any time. Please reach out to us at supervisor@smartcredit.com. We would be happy to look into any issue you may have.

Oct. 23rd, 2023

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Nolan Houston, TX

Terrible customer service. I did not know which option I was signing up for as it doesn't give you the choice. Tried contacting customer service to resolve the issue. 20 minutes on hold. Tried to cancel my membership online and I was forced to call back as they would not cancel it. Never again.

12 years ago

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Miguel Ramírez Wilmington, North Carolina

I want to cancel my smartcredit cant be using it

2 months ago

Reply from SmartCredit.com

We understand your request. To cancel your SmartCredit membership, please contact our Member Services team at 877-372-3895, and they'll be happy to assist you with the cancellation process and answer any questions you may have

Jul. 23rd, 2026

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Tamika Taylor Atlanta, Georgia

The agent I spoke with was very helpful and pleasant to speak with

2 months ago

Reply from SmartCredit.com

We're delighted to hear you had such a positive experience! Providing helpful, friendly service is what we strive for every day. We appreciate your feedback and your support!

Jul. 23rd, 2026

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PJ Hoschton, GA

I keep getting an email from them saying password recovery. I contacted them about this last year and keep getting these emails. Seems like a scam to me.

4 years ago Edited June 9, 2022

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Michael Archer Lake Forest, CA

SmartCredit Helped me raise my score from low 600's to 800 in less than a year.

7 years ago

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david morgan Wexford, PA

I was to get a free week then when I tried to cancel I was told I would get 30 days free. I tried to cancel 3 days later and all I get is a phone loop.

12 years ago

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Scott C. Palm Beach Gardens, FL

You absolutely can't cancel this service. If you call they don't answer, and don't bother emailing them, waste of time. Fraud, Fraud, Fraud.

4 years ago

Reply from SmartCredit.com

Thank you for your review. We are sorry you had difficulty location the cancellation wizard online. You can call our customer service or follow the instructions below:

1) Log into the account
2) Click on the person icon
3) Choose FAQ's
4) Scroll to 2nd to last questions and click on "HERE"
5) Follow instructions to close

If you have any other questions, please email supervisor@smartcredit.com. Someone will assist you.

Mar. 30th, 2022

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Nick w Salado, TX

Typical quick fix credit repair scam. No real foot work on their part. They charge you for what you already can/do for free.

5 years ago

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Chet S Lehi, UT

Just signed up after the trial. Worth it's weight. Signing up my son too.

14 years ago

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Cursed Rider ,

I have sent many messages asking y'all to stop charging my account but you keep trying. SO PLEASE STOP 🛑

5 years ago

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Jonathan Logan WA

Hard to cancel. Keep billing my credit card

3 years ago

Reply from SmartCredit.com

Sorry you are having difficulty closing your account. We currently do not have any active accounts under your name. Please call us at (877) 372-3895 or email us at supervisor@smartcredit.com. We would be happy to help!

Sep. 12th, 2023