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LAST UPDATED: September 9th, 2023

TransUnion, which is one of the three major credit unions, offers credit monitoring services that include identity theft protection, unlimited refreshes, and a sleek mobile app. However, the company only offers single-bureau reporting and uses the VantageScore credit scoring model.

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The Good

  • Unlimited Refreshes
  • Mobile App
  • Identity Theft Protection
  • Debt-to-Income Ratio
  • Online Cancellation

Unlimited Refreshes

This service, unsurprisingly, provides unlimited access to and refreshes of your TransUnion credit report, which is updated every single day, along with your TransUnion score. Daily access to a completely updated credit report can be valuable in situations where one is at particularly high risk of identity theft since it allows users to do a complete review of everything on the report, including things that might not have triggered an alert. It also allows users to have a completely up-to-date view of their credit.

Mobile App

TransUnion's mobile app allows users quick and easy access to their TransUnion credit score, credit alerts, credit locks, and most of the information in their credit report. The company has done a good job rolling out timely updates to improve its app and fix reported bugs.

Identity Theft Protection

TransUnion includes some basic identity protection features bundled in with its standard credit monitoring package, including up to $1 million in identity theft insurance, a credit lock tool, and a fraud victim assistance department. These features all work to protect customers from fraud.

Debt-to-Income Ratio

One item of particular importance to anyone considering getting a home, car, or other big-ticket item is the debt-to-income ratio. TransUnion is one of the few monitoring companies that provides this as a part of its basic service by asking users to enter their income and then tracking just how much of that income is being eaten up by debt. This is a noteworthy feature since a borrower's debt-to-income ratio is a significant factor taken into account by loan officers and other lenders when determining whether or not someone qualifies for big-ticket financing such as a mortgage or an auto loan.

Online Cancellation

TransUnion is one of the only companies that allows its users to cancel their credit monitoring trial without having to talk to someone on the phone. Instead, TransUnion allows customers to terminate their membership online, which is a convenient feature.

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The Bad

  • Single-Bureau Reporting
  • VantageScore Scoring Model
  • Price

Single-Bureau Reporting

Rather than offering credit reports and scores from all three major credit bureaus, TransUnion only provides its own scores and reports. This leaves a large gap in service and may not give customers an accurate look at their comprehensive credit score.

VantageScore Scoring Model

TransUnion provides its members with a credit score based on VantageScore 3.0, which is not the same scoring model that most lenders use to determine creditworthiness. Instead, the majority of lenders consider a borrower's FICO score, which means that TransUnion customers may think that they have an entirely different score than the one being seen by creditors.


TransUnion's services cost $24.95 per month, which isn't the most expensive price in the industry, but it's far from the cheapest.


The Bottom Line

TransUnion offers a number of attractive features, including unlimited report refreshes, a mobile app, identity theft protection, debt-to-income ratios, and online cancellation.

However, the company only provides single-bureau credit reporting and uses a different scoring model than most lenders. Whether these features are worth the cost or these cons are too big of a drawback is up to the individual customer.

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7 Reviews

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A Los Angeles, CA

In comparison to Experian, they do not offer any free options for non-paying members. Plus, when it comes to pulling out consumer data, their accuracy wasn't exactly top-notch. In my experience, they added a phone number to my credit report that I had never used .What's even more frustrating is that when I tried to dispute this error, it didn't get resolved on the first try. I had to follow up again to dispute the incorrect. phone number that popped up on my new credit report. I believe Experian's customer service and support still hold the top spot among credit bureaus.

7 months ago

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Eddie Rios Ogden, UT

Transunion is the best decision in credit monitoring. Why not start at the source-the actual credit bureau. They offer comprehensive alerts, ongoing monitoring and tools to get things fixed when something does arise. Smart, trusted, worth it!

4 years ago


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Kaitlyn Rios Ogden, UT

TransUnion Credit monitoring tools are simply superb. They offer real time alerts for transactions that include your info. They also have tools to fix likely issues. I am happy and safeguarded with TransUnion.

4 years ago

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Eric San Diego, CA

About the same level as Equifax. I prefer Experian but always think its best to use all three agencies for a proper assessment. Transunion is great for finding out who and what you owe. You should always know whats on your credit and Transunion will let you know.

5 years ago

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Kathie Bowman Lakeside, CA

I use transunion for my work and it is a great tool to have. the credit report can be a little difficult if you dont know what you are looking for though

5 years ago

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Vennie Thompson Hartsel, CO

I was browsing TransUnion to get a free credit report. The max pay button PUSHED ITSELF and cleaned out my paltry account.

4 years ago

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Karyn Voisard

If i could leave less I would. Do not sign up for their 1$ offer even when call to cancel they don't. 80$ later had to go through my bank.

6 years ago