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5.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: May 19th, 2025

Mastercard has a very unique place in the banking and financial industry because the company is not the actual issuer of its services. Instead, MasterCard is more of a third party that helps banks or credit unions provide services to members. As a company, MasterCard is always innovating and working to improve the technologies offered. Over its fifty-year history, that spirit of improvement has led to some of today's most commonly used services, like Master Pass. Many banks and other financial institutions have trusted MasterCard to provide quality credit cards and services to help the members to have the best experience possible.

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The Good

  • Large selection of cards
  • Rewards programs
  • Mobile payment options

Large Selection of Cards

MasterCard's unique place in the financial industry as a provider and not an actual issuer allows it to offer a very wide selection of options. There are several credit cards available through MasterCard, which is a great benefit to potential MasterCard customers as most financial institutions only offer two to four credit card options. With all of these options, customers can find the card that will fit their needs best and then find a financial institution that offers that specific card.

Rewards Programs

The credit cards offered by MasterCard come in a very wide selection of options. One way that issuers and customers can customize the experience that they have with their credit cards is through the rewards programs. Since there are so many different card options, customers can choose what they want out of a rewards program. Available rewards include cash back, merchandise, travel miles, hotel vouchers, and more. There are also cards that have fixed reward earning categories and others that allow the customer to earn points through any purchase.

Mobile Payment Options

A popular new form of technology throughout the financial industry is digital wallet service, which is when the customer does not have to have their credit card physically present with them at the time of purchase. Instead, they can use their mobile device loaded with all of the credit card information and software necessary to make purchases. MasterCard has taken part in this innovation and offers several digital wallet solutions to its customers. Customers can use Apple Pay, Android Pay, Microsoft Pay, or Samsung Pay in conjunction with their MasterCard credit card. The company has also developed several security measures to make this new technology even more safe and convenient to use.

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The Bad

  • Issuers
  • Consistency

Issuers

The main issue that customers will face when trying to obtain a credit card through MasterCard is that the company is not actually a credit card issuer. This means that customers cannot obtain a card through MasterCard but have to go through a separate third party financial institution, whether it be a major bank or a credit union. MasterCard only offers its credit cards to those institutions, who then offer them to customers. This can create problems if a customer is a member of a credit union that does not subscribe to MasterCard credit cards because they will either have to settle for a different card or become a member of a different institution, which can be a hassle.

Consistency

Since MasterCard credit cards are offered all across the globe by a wide variety of carriers, there is little consistency in the services offered. MasterCard has set services and products that are offered through the company itself that cannot be changed by the provider. However, the exact terms and policies used in conjunction with these credit cards are different depending on who the issuer is for the specific card. Each company does things a little differently, making it difficult for customers to keep up with how their MasterCard credit card is to be used.
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The Bottom Line

Since Mastercard is not hindered by the typical limitations of a financial institution, the company can offer an even wider selection of card options. The company's rewards programs, security features, rates, and other features span a wide range that will fit most customers' needs in some way or another. However, the downside to MasterCard credit cards is that they are issued by a variety of other financial institutions, so customers will either be limited to the card that their bank or credit union offers or they will have to become a member of the institution that does offer the card they want.

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Star Rating

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4.6

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388 Reviews

Review Breakdown

5 grade

69%

4 grade

21%

3 grade

7%

2 grade

2%

1 grade

1%

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Quality

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Amanda George IL

I have had a Mastercard credit card. They give you a fair credit limit when you start but it is hard to get credit increases and it's hard to get a hold of a customer service person when you call, it's all automated machines and robots. They also sell your information to third party companies and you get overwhelmed with spam mail and calls. No thanks.

2 years ago

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Debra Howard Phoenix, AZ

It's a credit or debit card. I use mostly debit. I have a hard time using it at discount stores (dollar/99 cents). My charges get flagged/blocked and payment won't go through. I get humiliated,embarrassed and frustrated especially if I desperately need the items. I then have to call my bank, and Mastercard to find out why my Mastercard was declined. Waste of my time and effort. What's with the fee to use the card at certain retail stores,?

3 years ago

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Raymond

It is fast and reliable as a means of payment for me when purchasing item in the store. I have never had any form of fraudulent activities on my card. The interest charges is kind of high so it should be reduced. Apart from that i have never had any issue using the credit card.

1 year ago

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Life Champ

Today update (march 25)made the app almost unusable, most of the reception area don’t appear listed in the app, nearest airport feature doesn’t work! Although they are fast and reliable sometimes so I will rate them 3star and please endeavor to fix things up.

1 year ago

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Stoney Blazer Republic, MO

It's a debit card and I'm finding that it is no l9nger supported by a majority of services. What started as convenient has become very inconvenient. I used it for auto pay bills and auto pay is no longer supported al9ng with several other options.

3 years ago

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Larson Riverton, UT

We have had MasterCard for a few months now and it seems like they’ve struggled getting things correct. I’ve had to spend a lot of time working out mistakes.

6 years ago

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Kyshah Bagley Columbus, OH

They are not for everybody. I have one and I was trying to get some money out the atm and they took my money I I have never received it back. It’s been exactly a year as of tomorrow.

3 years ago

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Mike Ika West Valley City, UT

My company credit card is thru MasterCard. My biggest gripe is that Costco doesn’t take MasterCard. So annoying since I make lots of purchases there. I would give 5 stars if MasterCard was accepted in more places.

5 years ago

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Ron Durfey Pleasant Grove, UT

Love my MasterCard and the service I get from them. I have always been a big AE user but I now have become a loyal customer to MasterCard because of their support and fairness.

6 years ago

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Dawn Grover

Typical credit card company. Interest rate is too high, but it's clearly stated. MasterCard is used nearly everywhere, so it is very convenient.

1 year ago

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Joshua brown Marion, IA

Probably as half the time. They don't notify you when they have a security breacher issue. We've had problems with the brand of card with our bank.

2 years ago

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Maya My McDonough, GA

Very trustworthy brand but they aren't as lenient as Visa when it comes to credit. I do appreciate their incentives and gift card offerings.

2 years ago

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peggy cherry Fayetteville, NC

My Mastercard offers great rewards. The only downside is the amount of points you need to collect a reward.

2 years ago

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Brandon Holcombe Dallas, GA

MasterCard is accepted in most any location are online we have like how they offer cash back Rewards

3 years ago

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Amy Boren American Fork, UT

years ago we had a mastercard. They were great to work with but we closed the account to have fewer credit cards.

6 years ago

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Bertrand Ganaway Charlotte, NC

Lot of venders didn't accept American Express so it limited where I could comfortably shop, etc.

2 years ago

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kevin bowling Pikeville, KY

They have always been helpful when trying to get information.would recommend to others

2 years ago Edited March 1, 2023

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Myreviewname Friendswood, TX

We use the Gap inc one and it has been ok. When they transferred from Visa and they charged us.

3 years ago

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Sharon Benjamin Baltimore, MD

Mastercard is okay but I prefer Visa. All though it is accepted in a lot of places.

3 years ago

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Kamron Dalton Riverton, UT

Good general card accepted most places. The rewards program could be simplified.

3 years ago

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Dale L Farmer Littleton, CO

This has been a good card to have for my business. It is accepted at so many places.

6 years ago

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Grossarth Family Herriman, UT

Harder to find acceptance at most retailers.

3 years ago

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Brian Wamboga Chicago, IL

Less charges on every transaction I make and therefore there are convenient.

1 year ago Edited March 15, 2024

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Bella Mee Mobile, AL

It was some what difficult to pay of because of the interest rate !

3 years ago

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Contessa Bassett Indiana, PA

Build credit with this card interest rate is average

3 years ago

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Amanda Cribbs

Cannot use Mastercard with certain online payment portals

3 years ago