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4.5

Overall Score

LAST UPDATED: July 26th, 2023

USAA, which stands for United Services Automobile Association, began in 1922 as a means of providing auto insurance to military officers. The company now offers a number of financial services, including banking and credit cards, to members of the military and their families.

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The Good

  • No foreign transaction fee
  • Fraud safeguards

No Foreign Transaction Fee

USAA does not charge a foreign transaction fee, so cardholders can make charges abroad without being penalized. This is a great benefit for those who travel frequently.

Fraud Safeguards

USAA works to protect its customers from fraud by having safeguards in place. The company offers enhanced authentication and enhanced logon services, as well as security tips to help its cardholders better protect themselves.

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The Bad

  • Relatively high APRs
  • No free credit score tracking
  • Potential annual fees
  • Late payment penalties
  • Undisclosed information

Relatively High APRs

Many credit card companies offer an introductory APR of 0 percent for the first several months. However, USAA does not offer this feature; rates range from 7.15 to 26.15 percent* right off the bat. Additionally, these APRs are relatively high when compared to industry average.

No Free Credit Score Tracking

Another feature missing from USAA's service is free credit score tracking. Some companies in the industry will allow their cardholders to monitor their credit score for free each month, but USAA does not provide this.

Potential Annual Fees

The cost to be a USAA cardholder can range from $0 to $49 per year, depending on the card.

Late Payment Penalties

USAA charges a fee of $35 for each payment that is late.

Undisclosed Information

After looking at USAA's website, it is unclear whether or not the company offers a rewards program, which is an important feature to many consumers.

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The Bottom Line

USAA has fraud safeguards in place and does not charge foreign transaction fees. However, the company does charge annual fees and late payment penalties. Additionally, USAA's APRs are relatively high and the company has not disclosed whether or not it offers a rewards program on its website.

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Star Rating

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3.7

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55 Reviews

Review Breakdown

5 grade

60%

4 grade

5%

3 grade

5%

2 grade

4%

1 grade

25%

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Review Source

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Maya My McDonough, GA

I think USAA has some of the better perks when it comes to having a credit card that entices you with good offers and a better bang for your buck. I had the signature card which had the lowest APR I've ever encountered with a credit card and gave cashback on every purchase and not just specific ones like only at grocery stores or for travel.

7 months ago Edited July 26, 2023

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LAKNESHA PETERSON

I have been banking with USAA for over 6 years and I can't say anything bad about the company. They have taken care of me and some of my issues with urgency and kindness. I don't however like the new way of sending money thru Zelle, I enjoyed how it was previously so hopefully they are able to fix all the bugs that come along with a newer rollout. But other than that great bank.

6 years ago

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Nicholas Genes Los Angeles, CA

Love using usaa credit card. They value their customers and it shows. Never had an issue with the customer service and the rates are pretty good

4 years ago