U.S. Bank

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U.S. Bank

U.S. Bank charges late payment fees up to $37

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With over $410 billion in assets, U.S. Bank is the fifth-largest bank in the nation. In addition to banking services, the company also offers a number of competitive credit card options and benefits.

The Good

  • Wide Range of Card Options and Rewards
  • Security
  • Customer Support

Wide Range of Card Options and Rewards

U.S. Bank provides its customers with 36 credit card options to choose from, including its FlexPerks series; cards for Fred Meyers, Gymboree, REI, and Harley Davidson members; and options for AeroMexico members. In addition, many of U.S. Bank's cards come with rewards programs, including the following:

  • FlexPerks Travel Rewards Visa Signature Card: Offers 20,000 enrollment FlexPoints after you spend $2,000 in net purchases on your card within four months of account opening
  • Club Carlson Premier Rewards Visa Signature Card: Allows you to earn free Award Nights at more than 1,000 hotels across the globe, including Radisson Blu, Radisson, Park Plaza, Park Inn by Radisson, and Country Inns and Suites By Carlson
  • 1-2-3 REWARDS Visa Card: Allows you to earn free groceries with every eligible net purchase at Kroger, King Soopers, City Market, Dillons, Baker's, Smith's, Fry's, and QFC
  • U.S. Bank Cash 365 American Express Card: Offers a bonus of and 1.5 percent cash back on virtually everything

Security

U.S. Bank offers the following security features to its cardholders:

  • Zero Fraud Liability: Protects you from being liable for unauthorized transactions on your U.S. Bank credit card and replaces lost or stolen cards within 48 hours
  • Fraud Protection: Monitors your account for fraud and notifies you if any unusual activity is detected
  • Card Bill Pay: Saves time and money by eliminating the need to write checks, buy stamps, or worry about mail delays by using your U.S. Bank credit card to pay bills
  • Account Alerts: Sends convenient alerts via text message or email to help you keep up with your account activity and prevent fraud

Customer Support

U.S. Bank offers toll-free phone support for each of its cards. There is also a separate toll-free number that is available 24/7 specifically for emergency situations, such as when a card is lost or stolen. Visit Site

The Bad

  • Undisclosed APRs
  • Late Payment Fee
  • High Annual Fees on Some Cards
  • No Free Credit Score Tracking

Undisclosed APRs

Unfortunately, U.S. Bank has not disclosed APRs on its corporate website. This is an important factor for many consumers, so the company's lack of transparency can be frustrating.

Late Payment Fee

For every late payment, U.S. Bank charges a fee up to $37, which is relatively standard within the industry. However, there are some other credit card companies that offer a slightly lower late payment fee.

High Annual Fees on Some Cards

While many of U.S. Bank's credit cards have no annual fee, a few of its cards do charge one. For instance, the AeroMexico Visa Signature Card has no annual fee for the first 12 months, but costs $80 per year thereafter. Several other companies in the industry do not charge annual fees at all or offer lower fees than those charged by U.S. Bank.

No Free Credit Score Tracking

Some credit card companies offer free credit score tracking to help customers stay on top of their credit. However, U.S. Bank does not offer this service.

The Bottom Line

U.S. Bank offers a wide range of card options and rewards programs, security features, and customer support. However, the company has not disclosed APRs on its website and charges late payment fees and annual fees for select cards. Additionally, U.S. Bank does not provide its cardholders with free credit score tracking.

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User Reviews

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Sort by:
Tom
June 11th, 2018 Pleasant Grove, UT

I have had a U.S. Bank credit card in the past and I liked that it was easy to use and that it was easy to track online and that they gave you an annual statement of your spending.

Helpful?
Kim Dorsey
January 3rd, 2018 Reynoldsburg, OH DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I think the rate is high . Especially since I am one of their customers and have been one of their customers for over a decade

Helpful?
Fredrick Williams
January 3rd, 2018 Copperas Cove, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Always accomodating and look after my interests.

Helpful?
Lindsey
December 6th, 2017 American Fork, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I enjoyed my U.S. Bank Credit card for my small business. The interest rate was lower than most others, which is very nice.

Helpful?