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6.1

Overall Score

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kevin bowling Pikeville, KY

Customer support has always been helpful at the times I have needed to talk to them .would recommend to others

2 years ago Edited March 1, 2023

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Deborah Connyer Detroit, MI

Capital One never gives you a hassle about your account. Very professional

2 years ago

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Don Thigpen Kansas City, MO

This is an okay company for okay credit. Some cards zero annual fee.

2 years ago

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Marilyn Montrose Lancaster, OH

Very nice that they gave me credit. No problems except when you forget to make the payment.

2 years ago

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Sideeq H. Muhammad Cincinnati, OH

Really good at letting me know how my account is and not on hold very long

3 years ago

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Toby Jerome Williston, ND

They switched their stuff to smart view and that was a pain ! They are on of my least favorite credit cards

3 years ago Edited December 12, 2022

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Gabe Dominiczak

I have two Capital One cards. The cash back rewards are amazing!

3 years ago

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Angela Spellman Chicago, IL

Great card spending limit went up almost immediately after just a few on time payments

3 years ago

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Michelle Tuten Orlando, FL

Good card and it is accepted just about everywhere. I would recommend this card to everyone.

3 years ago

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Sarah Peterson

I love my Capital One cards. Credit and bank account. Great customer service.

3 years ago

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Carmen hines Grand Rapids, MI

Good card. Interest rates are comparable. And card is taken most anywhere i shop

3 years ago

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The Original Lewes, DE

Capitol one is always quick and make transactions very fluently.

3 years ago

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Jesse and MaryAnn Hewett FL

They have a good website for all needs to get the personal account needs taken care of

3 years ago

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Rose Mary O El Paso, TX

Cash Back is nice. Different perks and benefits are easy explored and mined.

3 years ago

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Fierson Divine Ocala, FL

Wonderful, Excellent & outstanding performance in service. Great benefits.

3 years ago

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MJ Cleveland, OH

Pros: Excellent customer service. Car refinance was quick and affordable.

3 years ago Edited October 17, 2022

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JS Sunnyvale, CA

Straight forward credit experience, good website, easy to navigate and no surprises.

3 years ago

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Robin Blinn Houston, TX

I have several capital one credit cards and their website is the best

3 years ago

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ivy landry Loganville, GA

customer service is good. they tend to resolve issues quickly.

3 years ago

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Bret Dittbenner Littleton, CO

Too high interest rate. Easy qualification. Payment deadline at 8:PM instead of midnight was tricky, I thought.

3 years ago

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Theresa C Denver, CO

Great customer service . Really helpful when I was in the hospital unable to pay on time

3 years ago

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Todd Eubanks Georgetown, OH

They are very in tune with what the costumer needs and wants and their costumer service is amazing!

3 years ago

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Venesajean Spokane, WA

Very helpfull customer service is nice polite and extremely helpful

3 years ago

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Teresa Taylor FL

I have had a Capital One card for years good customer service

3 years ago

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Angie Smith Price, UT

Capital One was great until a payment was late. Then the fees became astronomical.

3 years ago

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Michael Bacon Vancouver, WA

A company that leads the way to exploitation! Seems to aggressively offer credit to people who can't afford it. They should be ashamed of themselves.

3 years ago

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Susan Heyduk Philadelphia, PA

Awesome company love the rates! Been with company for years.

3 years ago

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Sandee Atherton Pompano Beach, FL

So far so good...no complaints. Payments are easy to make per phone..

3 years ago

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James A Crawford jr Akron, OH

They are very good to the customer and your billing is detailed

3 years ago

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Anastasia Robinson Saraland, AL

It takes too long for my payments to process and if I make more than one payment one is always getting refunded and never shows in my account 😒

3 years ago

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Melissa Samoraj Miami, FL

The first time I had a dispute they took care of it immediately.

3 years ago

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Heather Webb Huntington, WV

I had horrible experience trying to submit payments. Due to errors my account was canceled without receing an option to try to fix my issue

3 years ago

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Franco Fardales Jonesboro, AR

Best card I've had so far and lots of benefits including cash back

3 years ago

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RLuff Tucson, AZ

Great customer service. Easy and convenient app for smart phones.

3 years ago

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lawnguy69 Howell, MI

Love the Savor card for 3% back at restaurants, and now grocery stores too.

3 years ago Edited January 26, 2022

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Sheena

Love capital one. Just wish there was a way to roll multiple accounts into one payment

3 years ago

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Michael Leslie Flint, MI

My longest credit card to date. I just wish the rates reflected the length of our relationship.

3 years ago

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Rosita Khalehpari Winnetka, CA

Professional people! I get text messages if something is wrong.

3 years ago

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Jennifer Wasilla, AK

They have been very professional and courteous with anything I've ever needed

3 years ago Edited January 1, 2022

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Dixie St. Petersburg, FL

This is my favorite card, and has the best customer service!

3 years ago

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Kaela Tallahassee, FL

I love that everytime I shop, it’s helping improve my credit score.

4 years ago

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Chris Billings, MT

Awesome customer service great rates easy to use app top notch!

4 years ago

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Senioragent1 Dallas, TX

I love my capital one cards and the rewards I get. Great customer service!

4 years ago

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Janet Lucas Ellicott City, MD

Best Credit Card with tons of benefits I have used my card for over 20 years

4 years ago

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Miller Clarksburg, MD

Capital One makes it very easy to use their banking app. It has a lot of useful features.

4 years ago

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Brittney Veillon Denham Springs, LA

Good service and has a real quick service unless you are on the phone with them and some people are rude.

5 years ago

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Swedish_queen Cheyenne, WY

I have only had good things to say about Capital One! They have great customer service!

5 years ago

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Nick Hansen Eagle Mountain, UT

Love the marketing campaigns on TV from Jennifer Garner to Taylor Swift, but don't love the high interest rates.

5 years ago

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DeeDee G. Laplace, LA

The only issue I have is that the money card cant be hooked up to venmo like the regular card can.

5 years ago

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Customer Saratoga Springs, UT

Super fast approval process. Balance transfers very easy and customer service is top notch!

5 years ago