Name: Capital One
Rating: 4.4

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WT

Great company because they give credit to almost anyone. They need to do better with credit line increases. Also need to do better with reducing interest rates after a customer has some credit trustworthiness.

3 years ago

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Brett Schiftner Weatherford, TX

Good service on cards. Customer service is great when I've needed it and their rewards programs are among the best I've seen

3 years ago

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Darryl Shelmire Long Beach, CA

I joined capital one under their secured credit card program.. nice card, in less than 6 months ice gotten a credit line increase.

3 years ago

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Steve Colella Coraopolis, PA

Excellent customer service and great options for earning points. The one negative is there are very few options to lower your existing interest rate and they rarely offer deals for earning more points.

3 years ago

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Samuel Vain Sacramento, CA

When I filed bankruptcy in '97 these guys gave me a card just before my court date. They were supposed to be away for me to rebuild my credit but instead they screwed up my incoming payments so badly that we argued for 4 years. After they lost they waited 7 years and then tried to rebill me in collections for what they had already failed to prove I owed. Capital One will never be anywhere near MY wallet!

4 years ago

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. Amazing credit card service would definitely recommend for college students

4 years ago Edited November 4, 2021

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Chris Milke Olney, MD

Former customer who moved to a different issuing bank due to frequent fraudulent charge issues. Capital One did an admirable job fixing fraudulent charges, but the nuisance of having the card terminated and being sent a new one became too much to deal with. Hopefully technology can help their loss prevention do a better job on this front.

4 years ago

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Ramona Kiffing Pompano Beach, FL

I enjoy how reliable Capital One is with my money. They are very willing to dispute my transactions and protect my account. My experience with them have been great so far.

4 years ago

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Morgan Knight Salt Lake City, UT

Love my Capitol One Card! Great benefits like airfare and amazon credit! Their customer service and communication is great!

4 years ago

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MikeD Denver, CO

The app is really easy to use. They are really great at communicating to you about your account. I really like all the special offers they make available to you.

5 years ago

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Brian Salt Lake City, UT

I've been a member for probably 20 years, I continue to stick with them. Good customer service, good benefits, and good fraud protection.

5 years ago

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Maegan Rust Logan, UT

Capital one was the quickest was for us to gain a credit score fast in order to buy a house quicker. Their website and customer service is great!

5 years ago

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Patrick Curry Salt Lake City, UT

We use Capital one primarily at our business for all of our purchases. They are great to work with and offer great interest rates

5 years ago

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Dave_ Layton, UT

I just had a basic card with Capital One. It was similar to other cards. They did have good customer service and take care of you.

5 years ago

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jimmy gist Lake Elsinore, CA

I use the card for several different types of purchases. I never have a problem with my bills. The mobile app is also very easy to use.

5 years ago

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cb Thibodaux, LA

I've been with this bank since I was in high school and have never encountered a problem. The APR is very low and very user friendly app!

5 years ago

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jkenny90 , TX

I love my Quicksilver card from capital one with the 1.5% cash back and no fees. Very easy to make payments through the website.

5 years ago

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Linda Lender Orem, UT

I have had a capital one card for years. They have good service. They also have products got those with low credit scores.

5 years ago

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Stacey Price, UT

I have had a capital one card for over a year now and i love it. I just wish my APR could be lower, I may jus have to call. Overall not a bad card.

5 years ago

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Janice Genes Hurricane, UT

Have this credit card they the company. Never had an issue when I had to call and cancel the card when finding charges on the card I never charged.

5 years ago

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Truman_k Santa Rosa, CA

We love our capital one adventure card. We use the air miles and I like the online portal. We will continue to use this credit card

5 years ago

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chris Francom Houston, TX

Been with CapitalOne for a while. Great customer service and you can set up alerts to let you know anytime your card is charged. This has helped me monitor fraud.

5 years ago

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Rebecca Harvey Long Beach, MS

First credit card ever approved for and the only one I still use now. Capital one has great customer service and awesome low interest rates.

5 years ago

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Angela Sims Tallahassee, FL

Had this credit card for years and no complaints. Very easy to track payments on app and interest rate isn’t very high.

5 years ago

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Roman Christiansen Pleasant Grove, UT

The Capitol One credit card is reliable and makes purchases much easier. The card was very accessible and I would recommend it!

6 years ago

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Jon Posey Riverton, UT

CO is quickly becoming my favorite CC. I have 2 cards now and love them. They have great features, good rates, and frequent promos.

6 years ago

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Zac Marx Brighton, CO

I love Capital One! With some of the best interest rates and cash back rewards on purchases, I use it almost everyday. Great credit cards and great savings accounts.

6 years ago

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ValCar Salt Lake City, UT

Capital one Venture is the best. I’ve used rewards point to go to Maui 2 x in the last year. Love that they have Delta as one of their airlines when using rewards.

6 years ago

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Randy Scoville Pleasant Grove, UT

Capital One is the main credit card we use. The rewards cash back is one of the best I have found. Super easy to pay balance online and customer service is great!

6 years ago

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Shanae Boully Kaysville, UT

I love using my capital one card. The sad thing is the card I have does not have cash back but other than that I love it.

6 years ago

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Mickie Johnson Ogden, UT

I have been with Capital One for several years. They are excellent and have never had a problems with them maybe because I pay my bill on time!!

6 years ago

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August Moulton Lehi, UT

Capital One has an impressive product and I love their rewards program. Customer service has been helpful with every situation.

6 years ago

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jessica Mesa, AZ

I really like Capitol One they have great customer service and the do not charge an annual fee which I appreciate. I would highly recommend them.

7 years ago

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Celia Waipahu, HI

Got this card as a starter card, its ok if you have no credits or so so credits. I still have it but my got my daughter as an authorize user so she uses it more since she's in college.

7 years ago

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Jr Orem, UT

easy and fast approval. credit limit increase came at the perfect time. customer service always kind and helpful. monthly payments were affordable.

7 years ago

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Carolynn West Jordan, UT

We have never had a problem with them. Customer service is always helpful when I had to call in. Their mobile app is very convenient and easy to use.

7 years ago

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Nathan Johnson Palmyra, PA

Spent hours online and on phone trying to add my spouse to checking account to no avail. I found it frustrating that such a simple, reasonable request couldn't be handled.

7 years ago

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Tanner Hales Pleasant Grove, UT

Security on cards is good. However, customer service is NOT great. Sometimes it takes forever for my payment to process on their end, even after they have pulled the money from my checking account. Very difficult to get my credit limit increased, and I have never missed a payment.

7 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

My go to credit card for my business - can't beat 2% straight up cash back! And customer service is awesome - love the chat feature!

7 years ago

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Trevor Woller Beaverton, OR

Capital One has the best mobile app I've used. It's very simple to manage your entire account through the app. They also provide really good rewards.

7 years ago

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Angie Hodges

Had to use it to pay for a utility bill when low on funds

6 months ago Edited May 21, 2025

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Verified Customer

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Tom Carey Mukilteo, WA

I rate them 9 for their air miles

8 years ago

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Wendy

I love Capital Ones' low interest rate! It will be a card that my daughter will use in the future.

1 year ago

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Cynthia Berrian Valdosta, GA

Thank you for keeping me ontrack with my bills When I call in you always answer my questions

1 year ago

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Dave Phoenix, AZ

Dont get a card or bank account with capital one. Theres no one there to take your call and the system is totally automated. You cant get ahold of anyone, its awful. Ill be canceling my card and account.

2 years ago

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aivilO Kansas City, KS

love capital one, my favorite part is the online extension that finds coupons, it's so very helpful!

2 years ago

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Robert Mott Bellevue, MI

Had my Capital One Silver card for awhile now and I trust Capital One. The cash back is awsome.

3 years ago

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Brandie Whitlock Sturgis, KY

It's my go to card! Easy to pay my bill.on the app and friendly customer service

3 years ago

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Jim Bullhead City, AZ

Had one of there credit cards and paid it off. They turned it in to collection and said I never paid it off. So I had to repay it. Now I can't get a credit card. Bad company

3 years ago

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Laura Mccall Yuba City, CA

It super easy to pay my monthly bill and the website is super easy to navigate thru

3 years ago