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PAN Foundation

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Author: Kaitlyn Short

LAST UPDATED: July 6th, 2022

The Patient Access Network Foundation (PAN) is an independent, national 501(c)(3) non-profit organization dedicated to helping federally and commercially insured people living with life-threatening, chronic, and rare diseases with the out-of-pocket costs for their prescribed medications. Since its founding in 2004, PAN has provided nearly 1 million underinsured patients with over $3 billion in financial assistance to help pay for deductibles, co-pays and coinsurance, travel expenses, prescription drug coverage, and health insurance premiums. The organization operates over 60 disease-specific programs.

The majority of individuals helped by the PAN Foundation are Medicare beneficiaries. Medicare beneficiaries, by law, are unable to receive financial assistance for their out-of-pocket expenses directly from pharmaceutical manufacturers. Charitable foundations like PAN are the only assistance program organizations to which Medicare beneficiaries can turn for help in paying for out-of-pocket costs.

The PAN Foundation is headquartered in Washington, D.C.

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The Good

  • Accessible Financial Information
  • Healthcare Quality Not Sacrificed
  • Effective Program Delivery
  • Donor Communication

Accessible Financial Information

The PAN Foundation is diligent about publishing its annual reports, audited financial statements, and IRS Form 990s so that they are available to the public. This information is easy to locate and access in the “About Us” section of the website. 

Healthcare Quality Not Sacrificed 

Though patients qualifying for the patient assistance program through the PAN Foundation receive grants they do not need to repay, the quality of care from health care professionals is not diminished. Medications, physician care, and other patient needs are treated without regard to the need for co-pay assistance, whether that means help paying for the most in-demand prescription drug or a long stay at a top children's hospital. 

Effective Program Delivery 

Financial reports indicate that this organization exercises responsible financial management and effective program delivery. For example, in 2015, the PAN Foundation spent an average of 95% of its annual revenue for program delivery. The budgets for fundraising efforts and total administrative costs were less than 1% and 0.5% of the annual revenue, respectively. These numbers support the organization’s claim that it is a capable and trustworthy advocate to patients in need. 

Donor Communication

Interested parties can contact the PAN Foundation and speak directly with the organization’s development staff. They can also register on PAN’s Donor Portal. Additionally, they can opt to receive PAN Foundation updates through an emailed newsletter and can follow the PAN Foundation on social media. The organization maintains accounts for communication with the general public on Facebook, Twitter, Google+, YouTube, and LinkedIn. 

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The Bad

  • Enrollment Limitations

Enrollment Limitations

Unlike health insurance providers that specify an eligibility period and enrollment process deadline for a patient's application, PAN's grant enrollment availability is limited instead by donor support and patient income. Unfortunately, the PAN Foundation is unable to assist everyone in need. To qualify for co-pay assistance or other out-of-pocket expenses coverage, a patient must have health insurance that covers a qualifying medication or product, and his or her income must fall at or below 400% or 500% of the Federal Poverty Level, depending on the disease fund-specific guidelines. 

Many of the operating disease fund programs are currently closed to new or returning patients, with an unknown future enrollment and eligibility period. However, the funding status of each disease program can change depending on donations, so prospective program beneficiaries are encouraged to check the enrollment status often for  application information. In the interim, the PAN Foundation provides links to other organizations that may be able to assist. 

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The Bottom Line

The PAN Foundation’s healthcare funding programs are life-saving options for those needing prescription drugs to manage chronic or terminal illnesses and are either uninsured or underinsured. This non-profit organization truly is a life-changingpatient access network, as the name suggests, for people below the federal poverty level. Furthermore, the PAN Foundation shows it cares about caregiver family members by providing resources for them on the company website. Programs and services are listed that might be helpful to a family member or others assisting a loved one. 

Prospective donors can fund programs that are currently closed or limited to returning patients, and they can contribute confidently, knowing that the organization’s financial reports demonstrate financial efficiency and integrity. 

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RFD Indianapolis, IN

So far after 4-5 months of trying we are unable to use the money granted by PAN. Every time we try we are denied. Every time I call I get different information and get told we need something else. I spent 3-4 times calling the billing company of the provider to get what they specifically told me to get from them and now they are denying it again saying it is still not specific enough. No other foundation I have dealt with in the fight against cancer with/for my spouse has been so difficult in order to use the grant. We will most likely lose the grant at this point since we are unable to get whatever they now need. The lady is not even sure what that is and got rude with me. She doesn't seem to understand how frustrating this is for someone to fight cancer and battle to try to get help from a foundation that is supposed to be doing that. My question is why make it so hard? They pay for certain drugs. We get the forms saying those drugs were used and we get the forms they asked me for in the last call. Those are still not enough. So far no one can tell me what would be enough. How is this helping patients PAN?

3 years ago

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Jacqueline Garcia Pueblo, CO

The rx numbers I was given by the foundation did not work at my pharmacy which is an in-network pharmacy.

6 years ago