Habitat for Humanity

This company is disgusting!! I scheduled a pickup and the driver noticed 'minor scratches' on a leather sofa. I paid over $ 1000 for this newer sofa with a USB and electric, reclining chairs. I suggested a certain product to rub it out and said they only want "new" products. Is this a non-profit!?!? Sounds like a scam and only want FREE products for their profit.

My Sister was approved for a roof replacement back in 2022. After numerous delays, due to miscommunication between the project management and the roofing company, they stripped her roof and left the top of the house exposed during the Wintertime. For approximately 7 weeks during the rain, snow, wind and below zero temperatures. Of course there was extensive damage caused by the interior framework being drenched by exposure. Mold developed causing the house to depreciate by about 20,000 dollars. Additionally, rust was found throughout the furnace. The lifetime of the furnace has shortened due to the erosive nature of rust. My Sister won't even turn on the furnace because of the risk of carbon monoxide poisoning. .....The repair manager is unwilling to repair or replace the furnace, even though it has been proven to have occurred during during Habitat's their watch. Habitats mission is to help senior citizens remain in their homes by addressing defects that need to be repair. Quite the contrary for my Sister's situation. She cannot afford to replace her damaged furnace (caused by Habitat) and will be forced to sell her home before Fall. Talk about passing the buck!!!!! Jimmy C. would be ashamed of the 40,000 loss being dumped on her.

I believe habitat for humanity had the best interest in heart until I went there and decide to buy something they sold me a LED light for $5 brand new in the box to turn around to find out I can buy the same light at Lowe's for a $1.98 I went back and confront them confronted them and they told me too bad nothing we can do for you I said I'm a veteran retired I am a little on fixed income and I wanted to help out by helping out and also getting some cheap it still told me to go pound pavement you believe what you want to believe I've seen what I've seen they refuse to take responsibility no more will I help any of those places out that uses God's name to collect money

It is refreshing to know that a non-profit like Habitat for Humanity can so easily refuse new lumber supply donations in an economy of high inflation and low supply availability while at the same time insult their donors. Thanks, but no thanks. I have a brand new materials from an incorrectly built 30' x 12' covered pergola with Trex decking. The builder is going to throw it away. I asked if it could be donated. They said yes. So, I called Habitat Humanity. After the man on the phone interrupting me several times, talking over me the rest, and then insulting me by calling me "special", I hung up. Sadly, the people who need this wood will not receive it due to the insulting nature of the man on the phone. Perhaps one day they will learn how to better treat their donors. For me, never again will I reach out to this non-profit.

before habitat got big and lost sight of its purpose ,I thought it was doing a good job now that doesnt seem the goal that the original founders had in mind, when items are donated and sold they seem to be priced to make money and collect taxes on these donated items , I thought that you were a non profit org.,Is habitat a scam, the dark cloud i see when you read the reviews seems to back up the scam idea,the salaries that are reported makes me think that the people that this so called NON-PROFIT ORG needs to rethink their objectives and become more focused to the needs that they were started for. Money seems to corrupt everything. In my opinion!!

I thought VOLUNTEERING for Habitat would be engaging, fun, fulfilling, community minded, uplifting, compassionate, and never imagined it would be anything like what I witnessed. After being there for a few months I realized that there were problems with a genuine lack of concern about Safety and openly acknowledged OSHA violations. And when another County Habitat folded and no one would tell us the truth as to why I knew things were bad. So after the Manager of the Restore was fired and the Ex Dir for many years was forced out, I thought things might improve but they just got worse. There have been two deaths, only one of which shows up by googling "habitat death in pa" and many injuries including broken bones and ER/Urgent Care visits for lacerations, contusions and muscles ripped off the bone. The Instructor they engaged for Forklift training refused to use it saying it was too dangerous and illegal (they had been using it for years that way) and he refused to teach us. The Emergency Exit is blocked at times by large hutches and armoires, the fire extinguishers are covered up, the box trucks operated without being inspected or being able to pass inspection, the shelves (like Lowes or Home Depot) are not bolted to the floor and the Forklift bumps into them and knocks things off of the top shelf while customers and children and dogs are right there, a metal panel sleeve on the side load out door fell from the up position after sheering off against the track and fell onto an employee (me), pallets of strapped commercial plywood are loaded off of the box truck using a pallet jack and the lift gate - so sometimes they fall off and everyone has to jump out of the way into traffic or they are rolled off with no control, the Brethren Volunteer Service worker from Germany had her hand crushed using the lift gate while talking with Manager and others 3 days before she went home. She was also less seriously injured moving furniture. That same Manager broke his hand in a fit of anger by slamming it down on a piece of furniture, he ran over my toe with a cart and broke it by working too fast and I believe no accident reports were filed in either case. The bathrooms are not ADA and this poor man who was volunteering in a wheel chair could not get in and, never came back. The former Donation Manager (turnover is high-4 Managers in 5 years) had the muscles in his arm ripped from his bones while saving a younger worker from a 318 pound roll of linoleum. They get donations every day, and they don't need dangerous donations or ones we have to carry out of a basement up around the side of a house or up or down multiple sets of stairs....think sofas, sofa beds, pianos, TV armoires, huge hutches and chests of drawers. The construction sites have had their own problems with safety and the use of toxic fire coating paint, asbestos, lead, mold, trenches with no braces, electric lines, scaffolding concerns and more. If we are told that there is not enough money to keep the Assistant Manager, (who tried to make sure we had water, TP, Cash Register paper, did the schedules, Cash rec, and tried to keep theft to a minimum)....while the Ex Director, who earns over $87,500.00, does not take a cut in pay, and who can never be found, allows the Dev Person to hire his wife, changes two PT positions to FT for two absolutely clueless individuals who cause more problems that the rest have to deal with, and allows the solicitation of employees by a fellow employee who is a Sovereign Citizen... (yes, that FBI watched group)......well, there's just too much to list... ....just Go Volunteer for the United Way or the Red Cross.....but stay away from here and stay safe.....it is not worth getting hurt.....

I am a homeowner for 17-years now. This organization repeatedly purposely Lied and royally Ripped us off ..... "Extensively"!!! When we moved in and had SO many problems with the new build Plumbing, Electricity and other major essential things we could never get any response or responsibility from habitat! Right from the very beginning our central air never worked we could never get them to fix it we put into it an additional $2500. we had to borrow trying to fix it and it never would work! Now we have been 17 years in this home with NO central air using window units and so many other things that are completely jacked up that we've had to live with and no responsibility by habitat to fix their blatant mistakes. Habitat charged us for a 1200 ft² house with NO Garage, NO attick (only crawl space above), No Basement, No real place to park and no storage out bldgs. an $85000 mortgage (made 17-yrs ago, now ) plus a silent mortgage of another $40000 ! This house was supposed to be to help when we had only one income coming in and 3-kids and yes the monthly payment amount was reasonable but the total amount is at Least Double what the place is worth. With all the issues involved including septic that flooded us also it is not at all what they propagate themselves to be so they can keep racking in the money from people who don't know better. This is truly a Dr. Suess house and the organization has not been Christian since they strong armed OUT the original founder many years ago. The hardest part of it is you have no recourse to have your voice heard over the ginormous so called charitable organization....

Habitat for Humanity has now stood us up twice when we tried to provide goods for what I thought was a worthy cause. I could not be more displeased with their lack of professionalism. We had a scheduled pickup on Thursday, July 12 between 2 and 4pm. They showed up unannounced while we were not home on Thursday, July 5th. After following up with them, they assured us that they would be at our house to pick up our supplies on Thursday, July 12 between 2 and 4pm as originally planned. They showed up at 12pm that day unannounced while we were not there. After speaking with Reed G on July 16, he assured me they would resolve the matter internally and that they would arrive first thing this morning and no later than 10am today, July 18. They never showed, no explanation, and Reed G nor any of his colleagues are responding to my calls. This is a major disappointment and I recommend giving to other charities instead that are actually grateful for charitable donations.

Very upset with this charity. Got in contact asking if they needed a kitchen with counter top , they replied asking for me to send photos and contact info and said they would be delighted to take it and when would they collect i said it would be available within a week! that was almost three months ago!!! i have been in contact numerous times since and getting the run around.. donate to a reliable charity my mother in law no longer has her own room anymore she is almost ninety ! Thank God for the Salvation Army they will be collecting the stuff shortly , Shame charities can be so misleading never again will i deal with this group...

Bad experience with donations. We waisted money and time to have a deal with donations to them. They just coming to your home and looking for brand new expensive items ( we provided all photos used furniture and they guarantee they will take it) l came from different state 3 hours flight etc next day they came and take NOTHING . Terrible experience

I wanted to donate some extremely good oak cabinets, a stainless steel side by side refer, a stainless steel glass top stove to habitat for humanities. They put my pick-up date THREE WEEKS out. I explained to them that these items were outside and I had no way to protect them if it rained. Their response was to cancel my pick-up. Good, grateful people!!!

Horrible organization. A staff member at a ReStore was nasty and abusive to me just because I asked a question. When I contacted the organization repeatedly, the didn't even respond. Their stores are dirty, cluttered, and disorganized. A lot of items aren't even priced, as if customers are expected to magically know the prices. The employees just stand around doing nothing, if you can even find them.

For 2 years, I have tried to get the executive director to come and represent the program of helping the handicapped in their own homes. Still Told NO MONEY.

I applied on behalf of my elderly parents who will be without a home soon, but I was told that they made TOO LITTLE income to qualify. Wow, that was exactly why I applied for them in the first place!!! So sad that this organization doesn't help the elderly who are below income.

I texted them pictures of the kitchen table with 4 chairs, used BUT all oak. Very easy to re-varnish and turn into something practical and useful. THEY REFUSED IT! Was not worth enough for them to come and pick it up! Right next to Davisville station! ORGANIZATIONS such as this one SHOULD NOT get any more subsidies from government!

I think that it's a scam because I'm disabled and I have two kids in school and was turned down because of my credit that's not looking out for the low income people