Goodwill

They receive items from hard working people who want to help others and then put exhorborent prices for somethings that are almost worn out. The store I used to enjoy in Pearl, Mississippi, has a new manager that brow beats her poor workers and is one of the rudest people I have ever witnessed. She has her checkers ask if you want to round your total to the highest dollar. What is is for? This for profit scam center will never receive another donation from me or my patronage again. They are more concerned with money profit and do not care one bit for less fortunate people who need bargains. Shame on these scammers!!!!

I donated to Goodwill today for the last time. I encountered a very angry hostile man that took my box of glassware and threw it into a bin smashing everything. I entered the building to ask him why he did that. He said my box was dirty and the glass ware was wet and they don't accept dirty boxes. I said that statement is not true. These items were actually nice no chips no cracks antique items. Totally destroyed. I sought out a Manager. His response was...what would you like to be done to that person? Actually he totally destroyed Goodwill property.. Goodwill needs to be held responsible for notifying donators that their donations are destroyed.. Donations are made believing those items are being sold for the good of Goodwill partners such as United Way. .

In a world where the rest of is are trying to be environmentally conscious, Goodwill is destroying mercandise with a price ticket that destroys the merchandise when the buyer takes home the item and tries to get the price sticker off. I bought six Christmas gifts there this year, and none of them are able to be given out as gifts, before no matter how carefully I try to remove the price label, it ruined every one of the six items. So my money is wasted, and they are filling up the landfills. If you have something to donate that someone can reuse and get some purpose out of, give it to any other thrift shop, so that it doesn't end up in the landfill and people like me get ripped off with a toy or other gift that can't get the price label from Goodwill off of it. I'd like to know what genius in the corporate office approved the use of these labels that ruin the stuff, that they were given for free, by nice people like me and you, that they sell for money. And they can't even do that right?!?!?

Hello, I've been frequenting Sterling Virginia Goodwill ever since I bought my home 20 years ago. I was BADLY treated by the cashier and will never return. I’m a busy executive. I walked in the store 830PM and quickly found several movies, most of which were for my elderly father. Each had a price tag, and I ensured each had a DVD. The cashier was very unfriendly. He COMPLAINED TO ME as he barked "THIS does not have a price tag" "so I cannot sell it to you." I calmly said but we know the price is $2.99, since it's on the sign where the DVD movies are. He barked POLICY IS I CANNOT SELL YOU. When I said but it's for my 88 year old father, he held up a sign w/store policy cannot sell w/no price. I said I wont be back. Minutes later, I called and calmly told the answering person. He then YELLED about me to a coworker, and said this person obviously doesn’t get it, and then he yelled at me to "never come back." I will tell everybody I know my experience today. I will never return to any Goodwill store again. The treatment of me was abhorent, and something I will never forget. Please train your employees to treat the customer respectfully. I have breast cancer, and do not deserve what occurred tonight. Any employee who treats a customer this way should be fired immediately.

my wife and i drove 15 miles to the oxford fl. location with about 20 items to donate. admittedly the items were all used and had been in a storage shed for quite a long time. we were told, by the employee, they couldn't take the items because " nobody would buy this stuff". so rather than drive to a landfill, we hauled it back home and sat it all out at the end of our driveway. amazingly it was all gone in 4 hours. i thought goodwill took things and repaired them to provide jobs, thats what they did when we were young. apparently not so now. i will cease shopping at goodwill now, they would be happier if you just drop off a check.

At the end of December, my husband and I, who have been donating to Goodwill for 15 years, donated a carload full of toys and clothing items. We were a little rushed and distracted trying to watch our little ones as we packed up the car and accidentally placed a box of items that we were saving forever (first outfits, blankets) in the car. We IMMEDIATELY realized the mistake and returned within minutes of our donation and asked for the box back. We offered to even buy everything back. But the person working at dropoff did not care (probably because it was the end of the day), saying that it was too late and everything had already been "sorted". He said that we would have to go through the store over the next few days and cherry pick our items. So we traveled back to Goodwill twice a day for several days only to find two items. After speaking with management and corporate about the situation, we were informed that a truck had most likely picked up the remainder of our items and taken them about an hour away where they would be "sorted" through over the course of MONTHS! Nothing ever came of it, despite regular followup with them. We were told that our missing items we're added to a search list but not to expect anything out of it. Probably because no one was searching. We begged to look ourselves from day one but were continually denied the opportunity. It's been three months now, and we continue to search the store in the hopes that something else turns up, even though we are given the cold shoulder by Goodwill employees. Some employees look at each other when I walk in and roll their eyes or smirk...incredibly cruel given that I have lost such sentimental items. I am so torn up over this that I cannot even fathom ever supporting "Badwill" in any way ever again. This has been a nightmare situation that could have quickly been solved from the start. Absolutely the worst company to deal with. I wish I could have given negative stars.

Went shopping at the standale goodwill, the cashier called the manager, there was a goodwill emoloyee infront of me, from the G.W. offices i believe, and gets a discount, the cashier gave her such a bad time, then she called a manager and she was rude to the lady, i was imbarresed for her, they were telling her shes probally not in the system, and couldnt get her discount ,before they even looked it up? Then they looked it up ,she was in the computer. It formed a long line, and other customers were not impressed how they treated her, just rude, for no reason, i dont belive ill be going back there

Goodwill NO LONGER helps you unload items if you’re off loading at a regular store!!!! I took several HEAVY boxes of VERY nice items to donate......I’m considered a senior citizen (well into my 60’s)and asked if they didn’t help unload anymore.....response was NO. Look, when you’re willing to donate nearly new items for their benefit it’d be nice to have some support when unloading. I have decided that I will NEVER again donate or shop at a Goodwill again. Trust me.....it’s their loss. I will GO OUT OF MY WAY to donate ANYWHERE *****but*****Goodwill from now on. Lousy, lousy, LOUSY customer service. Disappointing.

GOODWILL IS SELLING TOO MANY OF THE ITEMS THEY RECEIVE ON LINE AND ARE NOT GIVING THE LOCAL SHOPPERS A CHANCE AT GETTING ANY OF THE BARGINS. I HAVE STOPPED SUPPORTING THEM....I DO NOT DONATE AND I WILL NOT SHOP THERE...THE PRICES ARE THREE TIMES HIGHER THAN THEY USED TO BE A YEAR AGO...A TEE SHIRT THAT WAS $1.99 IS NOW $6.99....I DONT MIND THEM MAKING A PROFIT BUT WHY AM I GOING TO BUY USED WHEN I CAN BUY NEW FOR THE SAME PRICE....VERY UPSET WITH THE NEW CHANGES IN COLORADO STORES...THEY ARE RIPPING OFF ALL THE LOCAL CUSTOMERS THAT HAVE SUPPORTED THEM FOR SO MANY YEARS.

I went to a Goodwill store off of Broadway that I go to all the time spend hundreds of dollars and that Goodwill today I go and there has been change of staff and all of the new staff are rude I was waiting for help to see this showcase and the new associate said he didn't even have to come and show me the Showcase I'm lucky he came I am beside myself I have never visit so many Goodwill's lately and the staff and the employees are so rude they need training

I have donated to good will for many years and the time that I've needed help they have turned me down. All i needed was help with furniture and appliances because im homless and my daughter has luekimia. I'm not asking for money this place gets so many donations and they can't help with that i had been referred from goodwill to call for help and they turn me down. I will never donate to them again this place doesn't help or car about people they just want your free stuff to make money for them.

People donate and this place ups theirs prices constantly. So when i was in the store recently here in Arizona, a 7.00 Shein shirt was selling for 12.00 and it was used. Absolutely absurd. That was one item, the jacked up prices are ridiculous. Find others thrift stores for sure because they are out of control.

They are greedy and selfish. They charge outrageous prices. I went into several goodwills looking for furniture and was surprised at how dirty and nasty the items were and yet how expensive they were.

Rude. You give a donation and they act as if you’re seeking a donation. Good will is a scam. They are very picky and reject new things if they are full

Too high priced for the average person. They sell used Dollar Tree items for $5.