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3.1

Overall Score

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Ajanaee x Tallahassee, FL

Despite being affordable, Straight Talk's service is sub-par. The customer service doesn't seem trained in a lot of areas and a lot of the phones they have to offer to seem very outdated.

3 years ago

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Garn L. Arnold Alpine, UT

My wife used Straight Talk for a couple of years before we got off of it. The service wasn't reliable and the phones available seemed low quality. But that was about 10 years ago.

5 years ago

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T

Great price but terrible at customer service! Had an issue with a phone upon receiving that I bought directly from them and they were going to make me wait 2-3weeks to get a new one due to replacement protocol.

5 years ago

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JR Suguturaga Orem, UT

This product is set at a great price point I just haven't had it long enough to see if there are any connection issues in less traveled areas.

5 years ago

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Mia Hernandez Tempe, AZ

i use this service from time to time and for the most part its good but your calls do drop often and sometimes there's a delay when you dial out but its really cheap so honestly you get what you pay for

5 years ago

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Patsy Britt

They have taken money out of my account two times in one week and cut my phone off the first time and it is paid until November so I still don’t know why they did it

1 year ago

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Tony's Babygirl Staton MO

Been my service provider for several years and love it! Great plans affordable

1 year ago

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Wendy Gorczyca Buffalo, NY

Great value. Affordable prices. Great variety of phones to choose from.

4 years ago

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Jass Tallahassee, FL

You can’t beat the same service as any other big provider for a cheaper monthly price.

4 years ago

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Steve East Moline, IL

Great value for the money and choice of 2 different type of towers

5 years ago

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Jo Ann Suggs

They are a wonderful company. The service is great. Customer service is great.

5 years ago

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Christine Vasquez Fond du Lac, WI

Great data package and I pay less than half what I paid at us cellular

5 years ago

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Lori Phillips

Great service, easy to use, chat feature on their website good price

5 years ago

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Connie McNeill

The price is what I like. They could improve by offering a free phone to join deal.

5 years ago

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Kelly Gipson Cleves, OH

Customer service is horrible horrible horrible. They’re not friendly they don’t care to try & help a customer even after 2 years of service. Don’t waste your money.

5 years ago

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doug Bates Cullman, AL

I have been with straight talk for 5 years. Great service. Works everywhere.

6 years ago

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wendell dunbar Blue Ridge, VA

simply add card and done and no contract service seems to work fine.

6 years ago

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Morris D Ginyard

Great reception, affordable phone I'm overall very satisfied.

6 years ago

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Karen Robinson

it is simple to use, and very affordable.i have never had a problem.

6 years ago

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NYLE LAGRANGE North Branch, MN

Cost benefit. Price stability great overall reception. Utilization of unlocked phones.

6 years ago

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Makayla Manus Gulfport, MS

Straight Talk is an okay cell phone provider. The coverage is alright. However there are some places where service is really bad.

4 years ago

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SkylarPickens Houston, TX

Straight talk is super nice. and you get great data usage for such a low price each month!

4 years ago

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Mindy Kingston, MO

Ive used Straight Talk for years. Ive always been happy with them. Their customer service is excellent.

4 years ago

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Abbey Gilbert, AZ

Straight Talk is great. It is cheap and there is no contract. Have had a great experience with their products!

5 years ago

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Robin Orem, UT

perfect for my kids. cheap, manage text/minutes which was perfect to monitor my kids usage.

6 years ago

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Troy Siren Gilbert, AZ

Got a great deal for my whole family at a great monthly rate. Service is wonderful with no problems at all.

6 years ago

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Anonymous Navarre, FL

been with for 15 years, terrible customer service, but good reception and low prices

4 years ago

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Yjuania Jenkins

Is a great company and service is afforable

4 years ago

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blakely Powder Springs, GA

I love them. I feel free. No extra charges.

4 years ago

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I am writing this for a friend who may not wish to have her name shared. Abingdon, VA

Excellent! Service is great, customer support is too.

4 years ago

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Allen Littlejohn Huntington, WV

Always good signal and affordable prices.

5 years ago

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Teofilo Casiano McClure, OH

They have great service and it very affordable

5 years ago

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Elizabeth Wesley Odessa, TX

Fantastic service at one low price; unlimited

5 years ago

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Jim Decatur, GA

So much cheaper! Service has been good, too.

5 years ago

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Mrs. S Noblesville, IN

Fantastic! No contract. Great coverage..

5 years ago

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Al H.

Price, service, flexibility, and NO hidden charges.

5 years ago

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james Langlois

i like it and has great cost of service.

6 years ago

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Melissa Howell Fayetteville, NC

Great company always there to help with great service

6 years ago

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Dameetra DeVore

Could not be better. Best I have ever had. No dea zones.

6 years ago

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Kevin Shay

I have only been with them for a bout a month so I'm not really for sure how good they arew

6 years ago

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carl McMinnville, OR

unlimited talk, text & data for $45/month is reasonable

6 years ago

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Jimmie Mitchell

Verizon with Str. Talk has pretty good coverage and price is good.

6 years ago

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jatin

horrible customer service, I dont think they know their product. they lost my phone number during a switch and made me buy a new phone to reactivate.

7 years ago

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RICK Fort Worth, TX

FAIR PRICE FOR THE PLAN. DECENT CUSTOMER SVC

4 years ago

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Tim Miller

Some dead spots but overall pretty good coverage

5 years ago

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CarDude Monroe, GA

Low cost, Cell connectivity sometimes patchy

5 years ago

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Ricky Garcia

I love their services and prices; they are pretty awesome

6 years ago

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Robert Simes Charlotte, NC

Poor customer service. Will not answer faxes or emails. Gave my phone number away while I was still a customer.

6 years ago

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carol kimball Urich, MO

cost is too high cant change the due date.sometimes it dont come on

6 years ago

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Brooke Brashears

Lots of data for a decent price, no contract

6 years ago