SouthernLINC Logo
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3 User Reviews

Southern Linc is a “wireless communications network backed by the strength and reliability of Southern Company—the parent company of four electric utilities in the Southeast: Alabama Power, Georgia Power, Gulf Power, and Mississippi Power, which are also SouthernLINC Wireless customers.” SouthernLINC provides reliable communication in their 127,000 square-mile coverage area, including Alabama, Georgia, southeastern Mississippi, and the Florida Panhandle. “LINC” stands for “Long-range Integrated Network Communications,” which is Motorola’s fully digital iDEN technology.  

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The Good

  • Purchase phones and plans online
  • No contract plans available
  • Great services

SouthernLINC provides their customers with the ability to purchase phones and plans online. They have plenty of different options for prepaid plans, as well as one- and two-year plans. They also offer the Lifeline program, a program for low-income residents in the southeast. Their services include:

  • Plans starting at $23/month
  • Two different contract length options
  • Simple regional plans with unlimited solutions

SouthernLINC also offers quite a few other services, including communication for businesses of the area, which is how the company started. You can manage your account online, talk to a customer support agent online, and upgrade your phone online, at any time with your prepaid plan.

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The Bad

  • Limited service area
  • Many fees
  • Poor coverage

SouthernLINC has a limited service area, so if you are not located in the southeast, this plan is not for you. They also only service Motorola phones, and only have 5, none of which are smartphones. Aspects of the carrier the consumer should be aware of include:

  • Limited phone selection - there are no smartphones available with the SouthernLINC service
  • Weaknesses in coverage - potential customers should check the quality of service in the areas they will primarily use their phone in
  • Regional - this service is not available for everyone

They have quite a few fees included with their service, and some of their plans involve a one to two year commitment. Their coverage is a little spotty in some areas, and they do specialize in PTT radios with cell services, so a lot of their cell phones may not be appropriate for the average consumer, but entirely appropriate for certain businesses in the south east.

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The Bottom Line

SouthernLINC is a great option for businesses who need cell service, and PTT radios in the southeast corner of the country. They have great prices and simple phones that get the job done without any bells and whistles. SouthernLINC customers can expect the following:

  • Low monthly costs with affordable plans
  • Options for contract lengths
  • Limited and spotty coverage
  • Smartphones not available

For the average consumer who just needs a phone, they have month-to-month options, as well as one- to two-year commitments. SouthernLINC also has their Lifeline program offering phones to low-income residents.

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Star Rating

1.4

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3 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

33%

1 grade

67%

Sentiment Criteria

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Rickie Clanton Coffeeville, AL

Can not rate over a 2, very little or no service in a 10 hr period while at work and on road. Have asked about some kind of a booster with 0 results!!! E 911 and Sheriff department has turned in all their new southern lincs plus a lot of other people. After being a linc customer for years I am highly disappointed. I had no problems with old linc 1 watt. very few dead spots. Out fire department used to count on southern linc but we can't any more. Dropped calls, no service and a major problem or hitting linc accidently. Get 4 or 5 by accident regular . very doubtful I will renew my contract unless something drastic happens. No way I can possible use up my data with no service hours a day. As far as I know I have never been late on a payment for the last several years, so it seems at the least, you could roll my data over every month

2 years ago

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Doyce Spears Pensacola, FL

In north west Florida and south Alabama there is very poor service if any now!! I used to love the old ptt Motorolas we used to have. We had a few weak signal areas then but now we don't have any signal. We upgraded to the new Sonim xp5s and now they are useless. Everyone around here suddenly had to find a different way to communicate. My personal cell phone is my new work phone now. So sad that it has come to this I miss that old ptt. It's a scam by this big corporation. Shame on you Southern linc!!

10 months ago

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Hannah Elizabeth Andalusia, AL

There was a horrible woman named Denita who came on the phone. I was simply porting my number over to my daughter's account with cricket wireless and she was absolutely no help at all. She was just ugly and rude. I'm always nice to them and I usually get some really sweet people on the phone, but she was by far the biggest waste of my time. I can't believe she even has a job in customer service. She'd be better working in a kitchen of a fast food joint.

2 years ago

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