Cleartalk Wireless Logo

Cleartalk Wireless

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11 User Reviews

4.1

Overall Score

LAST UPDATED: June 27th, 2019

Cleartalk Wireless, formerly Flat Wireless, LLC, was founded in 2007 with the goal of offering simple wireless plans. Cleartalk is affordable with a family plan that covers four people for $100 per month. The provider covers over 275 million people across Arizona, California, Colorado, New Mexico, and Texas. Cleartalk relies on agreements with other national carriers, like Leap Wireless, Metro PCS, and Sprint, for some of its network coverage.  

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The Good

  • Transparency
  • Affordability 
  • No long-term contract

Transparency

Cleartalk Wireless is well-known for straight-forward service and an easy-to-understand pricing platform. Customers know what services they are getting and exactly what their monthly payment will be for those services. Cleartalk offers individual and multi-line mobile plans.

Affordability 

Cleartalk offers great prices for their unlimited plans, with an unlimited data, talk and text plan for $45 dollars. For a family plan, it has one of the lowest prices in the industry, with four lines costing under $100 a month.

Cleartalk Wireless offers several unlimited features as part of their flat-rate cellular services. These include:

  • Unlimited local calling (all plans)
  • Unlimited nationwide long distance (all plans)
  • Unlimited text messaging (all plans)
  • Unlimited picture messaging (all plans)
  • Unlimited web surfing (all plans)
  • Unlimited email access ($40 and $45 flat-rate packages)
  • Unlimited instant messaging ($40 and $45 flat-rate packages)
  • Unlimited 3G data for smartphones ($45 flat-rate package only)

Cleartalk Wireless services do not require a long-term contract and are flat rate-meaning that there are no surprise additional fees. Cleartalk also emphasizes that there are no data caps for their unlimited data on Cleartalk's 4G LTE network. They also have a current promotion that includes bringing phones from Sprint, Verizon, Boost, or US Cellular, with the ability to cut your bill in half.

Customer Service 

Cleartalk's customer service is available from 6 AM until 12 AM. 

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The Bad

  • Limited Device Selection
  • Coverage Quality 

Limited Device Selection 

Cleartalk's device selection is very limited compared to the big name cell phone providers. Though it has a good selection of Android phones and even a couple of flip phones, there are no Apple products available through Cleartalk Wireless.

Coverage Quality 

Current customers have complained about the quality of coverage. Coverage is spotty throughout the country. The best advice with this information is to read user reviews who have tried Cleartalk Wireless to see how they measure up to reviews from other carriers.

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The Bottom Line

Cleartalk Wireless is a good option for those who have coverage in their hometowns (please see the coverage map for more information) and are looking for an affordable, standard unlimited cellular plan. However, there are other providers that offer better network coverage and a greater device selection. 

View Best Cell Phone Providers

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Star Rating

1.7

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11 Reviews

Review Breakdown

5 grade

9%

4 grade

9%

3 grade

0%

2 grade

0%

1 grade

82%

Sentiment Criteria

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Quality

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Service

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Wayne Dyess Lubbock, TX

I got my first clear talk phone in November. Coverage was spotty but I'm mostly up and down I-40 in the Texas Panhandle so it was tolerable. I was mostly interested in the unlimited data plan and the 4G mobile hotspot. InDecember I bought a second identical phone and plan for my son Chris. A month or so back I got a text from cleartalk saying I was being terminated off the carrier for being an "chronic excessive data user". I called cleartalk and talked to a fellow who told me to disregard the text due to the fact that I was on the unlimited data plan. Well Yesterday I got another termination text so again I called cleartalk but this time they did not give me a disregard. They said I was out effective 4-28-16. Now how does one with the "unlimited data plan" become a "chronic excessive user"? Now I just looked at Merriam-Webester Dictionary and it said: unlimited- an adjective, meaning: without any limits or restrictions. or : not limited in number or amount. With that said what or who constitutes excessive usuage when someone has purchased an "unlimited[without limits or restrictions,:not limited in amount or number] plan? These people are nothing more than liars and thieves that will tell you anything to get your money.Iam sick of businesses not being held accountable for their lies to the public. I don't usually do reviews, but yes I am angry and I want some accountability.

5 years ago

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Alexis T. Grapevine, TX

As a lot of people has stated on here my contract was also terminated due to "excessive use of data" while having unlimited everything. My whole purpose of getting unlimited everything was because I knew that I would use a lot of data. Be aware that unlimited doesn't really mean unlimited to them, there is indeed a hidden limit. They scam you right out of your money and the service isn't even worth it, calls drop all the time and dont even think about trying to use the internet with out being connected to wifi because it'll take the page forever to load if it even does load.

4 years ago

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Kevin Daniel

Clear talk is garbage, customer service is rude never answers your questions. They also terminated my contract mid-way through my service. That was after I paid 100+ dollars for my wifes phone and mine. They said I used too much data even though I had unlimited everything. My wife and I only had used 10-15 gigs together in total. Total rip off NEVER go with this company!! Never referring anyone. Glad I m with a different carrier.

4 years ago

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Tommy Tarango Midland, TX

Clear talk wireless worst plans, data don't work really anywhere. Not really unlimited data, my data plan was terminated caused I used too much data even though I was on a unlimited data plan. Then customer service was very poor they don't know what there doing. They erased my fathers phone by accident and then said it wasn't there problem. They never had 4g data in my area, even know they advertised it.

4 years ago

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Johnny Sagnimeni Lubbock, TX

Clear talk had mislead me from the start. With their low price and unlimited web i couldnt pass it up. I get around in this area alot and phone service when i needed it was a no go. Flat gone. It wasnt until the next day, half way home. Service came back. When i called them and told them about it , all he said was"YOU MUST HAVE BEEN INSIDE A Metal buildin". in fack i was never inside anywhere. Customer service that works best cleaning the stores... i gave the company as a whole a 02 i feel they could do much better by telling the truth

6 years ago

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Dolores Rascón NM

Customer service in clovis nm is the worst service I have ever had. That manager with grey colored hair is very rude and the pregnant women they have no customer service what so ever I do not recommend anyone to go there if their customer service is horrible I can only imagine what the service is like.

5 years ago

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Juda Morton Amarillo, TX

I've have been clear sense they open,i love my service and really don't care to change at all

3 years ago

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Maria A San Luis, AZ

The best option in town, it also works in Mexico. Having one for a 1year and getting another plan for a family member.

6 years ago

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Scott Durham Mcnary, AZ

Anywhere I go I do not get service. What's the use in having a phone that I have to pay for if I can't even use it in most places I travel. Worst service I have ever had.

5 years ago

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Natasha Clovis, NM

Worst customer service in clovis nm Manager never around Employees always seeing doing there makeup or eating all day.

5 years ago

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Jacob Lubbock, TX

They have the worst coverage! The internet sucks, as well! Slower than my grandpa Borris! Step your game up CLEARTALK!

4 years ago

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