Big River
Is This Your Business?Author: Kaitlyn Short
Big River is a small, local company located in southeastern Missouri, and that services the mid-west area for internet services, as well as home-phone services and business communications services. Their motto is “making technology simple.” They’ve been in business for over 30 years and because they own and operate their own network, they provide best connections over the most advanced technology available. Big River focuses on providing customized solutions for telecommunication needs for your home and business.
Top Ranked Companies
The Good
- Affordable pricing
- Great features
Big River offers a very low cost unlimited local plan that is perfect for those who only need a simple home phone service. They offer a few different communications plans, including internet, if you are looking for both as well. For their broadband phone customers, all of their plans include call waiting, call forwarding, 3-way calling, SIM Ring, Voicemail, Call Return, Call Block, and Caller ID.
The Bad
- Satisfaction guarantee for internet service only
- One-year commitment
- Expensive plans
Big River only offers a 30-day satisfaction guarantee for their high-speed Internet service, not their phone service, and requires a one-year commitment as well. Their unlimited long-distance and local calling plan is quite a bit more expensive than its competitors, and there is also a fee for not setting up your account with an auto-pay account. Because they are a mid-west company, they only offer services in certain states: Washington, Colorado, New Mexico, Texas, Oklahoma, Kansas, Nebraska, Minnesota, Wisconsin, Illinois, Missouri, Arkansas, Louisiana, Mississippi, Tennessee, Kentucky, and Pennsylvania.
The Bottom Line
Big River is a great option for those who want to stick with a house phone plan. They have a very inexpensive local plan, and you can also bundle your Internet with them. They do not offer cell services, and are only located in the mid-west.
