CARCHEX offers vehicle protection plans that reduce costs of mechanical breakdown repairs. CARCHEX offers several levels of coverage, which makes it easy for car owners to find a warranty that meets their coverage needs. By offering good warranty options, CARCHEX helps its clients keep new and used vehicles in good running condition.

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Customer Review: Martha Levine from Boynton Beach, FL

"I was interested in getting a car protection warrenty on my 2015 Altima but have been procrastinating. I received a call from CARCHEX and was pleased with the salesperson and with the protection for my car. The price was very reasonable and there's a 30day money back guarantee so I couldn't resist. I told my sister about this and she is going to call and purchase this protection for her car."

When a car manufacturer warranty expires, the owner is responsible for the costs of subsequent auto repairs. Having a vehicle protection plan can save car owners from expensive repair costs and provide peace of mind. CARCHEX plans offer different levels of warranty cover, which is great for clients looking for a protection plan that offers good repair coverage and is affordable. Interested car owners should reach out to a CARCHEX representative to understand more about how much you'll need to pay for a service contract.

Founded in 1999, CARCHEX has served automotive consumers for close to 20 years. By partnering with other warranty companies that administer extended service contracts, CARCHEX can offer payment plans on extended car warranties that fit a wide range of consumer budgets at a competitive price.

View CARCHEX Warranty Reviews

The Good

  • Warranty Plans Available
  • Warranty Cost
  • Warranty Length
  • Powertrain Warranty
  • Time in Business
  • Additional Features

Warranty Plans Available

CARCHEX offers five kinds of extended warranty coverage options through warranty administrators like American Auto Shield and Royal Administration Services. Each type of warranty plan offers a different level of protection. CARCHEX's extended car protection plans are:

  • Titanium Coverage
  • Platinum Coverage
  • Gold Coverage
  • Silver Coverage
  • Bronze Coverage

Titanium coverage plans are the most comprehensive because they offer bumper-to-bumper coverage. These plans offer similar coverage to a factory warranty when the factory warranty has expired. CARCHEX offers five Titanium extended vehicle warranty plans.

CARCHEX offers three Platinum coverage plans. These plans offer the second highest level of coverage. These plans are not bumper to bumper. However, they do cover each major vehicle system and more.

CARCHEX’s Gold coverage plans are ideal for cars with more than 60,000 miles. These plans offer coverage for major vehicle systems. CARCHEX offers three plans at this level.

Silver coverage options offer basic coverage for a car’s major systems. CARCHEX offers three vehicle warranty plans at this level.
The Bronze plans focus on coverage for common engine and transmission repairs. CARCHEX has two extended car warranty plans at this level.

For more details information about specific CARCHEX extended warranty plans, potential clients can view sample vehicle service contracts on the company website.

The range of plans and high level of transparency means that potential CARCHEX clients can research their options thoroughly to find a service contract that meets their budget and coverage needs.

Warranty Cost

Quotes are easily obtained from CARCHEX and vary depending upon year, make, model, and mileage of the vehicle. The company offers its customers interest-free financing for up to 24 months with no down payment required and also accepts all major credit cards. Per industry norm, each protection plan usually includes a deductible.

Working with a customer service representative, potential clients can receive answers to their questions regarding cost.

Warranty Length

Unlike some car warranty companies, CARCHEX is transparent about the length of coverage that is available for each service plan. Most of the vehicle service agreements sold through CARCHEX can be purchased for a maximum of seven years.

There are also shorter terms of coverage available. Not all plans are renewable, so CARCHEX customer service representatives advise potential clients to purchase the term with the longest length.

The flexibility in contract length is advantageous for a customer because it makes it easy to find an extended vehicle protection plan that fits their needs.

Powertrain Warranty

Each CARCHEX warranty covers the engine, transmission, drive axles and other parts of a vehicle’s powertrain. The extent of coverage for these components varies by vehicle service contract and company.

Time in Business

Founded in 1999, CARCHEX has served automobile customers for nearly 20 years and has earned and maintained an A+ rating and accreditation with the Better Business Bureau.

Additional Features

CARCHEX offers a variety of different extended vehicle protection plans to fit each consumer’s specific driving habits, needs, and budget. All of the available car warranty plans featured include:

  • 24/7 roadside assistance
  • Towing
  • Emergency fuel delivery
  • Flat tire changes
  • Rental car coverage
  • Emergency lockout service
  • Trip interruption assistance

Car rental benefits offer a refund, typically up to a certain amount, for rental car expenses resulting from a covered repair. Similarly, trip interruption assistance is a refund of a certain amount (specified in the extended warranty) for lodging if a trip is interrupted for covered repairs.

Car owners with a CARCHEX vehicle service agreement can also choose any licensed repair shop. Clients can avoid the high cost of dealership repairs and choose a mechanic and repair facility they trust when they need a car repair. Additionally, consumers have the option to obtain the following car warranty services:

  • Key fob protection
  • Emissions coverage
  • Luxury electronics coverage

These additional features enhance the value of CARCHEX extended warranties because what the warranty covers can be adjusted to client needs.

The Bad

  • Modified Vehicles Not Covered
  • Maintenance Items Not Covered

Modified Vehicles Not Covered

CARCHEX protection plans do not cover vehicles that have frame or suspension modifications such as lift kits, oversized/undersized tires or wheels, trailer hitches, or any other modification to the vehicle’s system that were not factory installed.

While other extended warranty providers also have this limitation, car owners should be aware of this limitation, especially if they are considering making modifications to their car.

Maintenance Items Not Covered

CARCHEX policies state that protection plans do not cover basic car maintenance procedures or basic car repairs, like oil changes, wiper blades, tires, spark plugs, etc.

This limitation is fairly standard among warranty providers. Most extended warranty companies also do not cover the cost of repairs or replacements resulting from normal wear and tear. Warranties also do not cover damage resulting from accidents, that's what insurance is for.

While these limitations are standard for the industry, it's good information for prospective buyers to have.

The Bottom Line

Consumers receiving quotes for extended coverage through CARCHEX will find competitive extended auto warranty cost, length, and powertrain coverage. It is important to note that, while CARCHEX manages the vehicle protection plans quoted, partnered extended warranty companies are the ones that will be paying claims on these plans.

CARCHEX warranty plans have a range of coverage levels. Car owners interested in buying a comprehensive warranty, a more limited warranty, or a warranty with a mid-level of coverage can find good options through CARCHEX.

CARCHEX warranties also include several benefits for car owners, like roadside assistance, trip interruption reimbursement, and rental car reimbursement. The rental car and trip interruption benefits only refund money when the car is in a repair shop for covered vehicle repairs.

As is the case with all extended warranty products, it is critical for customers to fully understand their requirements under the contract, since they may unknowingly void the extended vehicle warranty contract and not even know about it until a claim is needed. There are several ways that this can happen, but the most common ones are skipping recommended maintenance visits or failure to keep all records of maintenance visits.

This is something all those who are looking to buy an extended warranty should be aware of. If you do purchase warranty coverage, take good care of your car and keep your regular maintenance records.

CARCHEX is a trusted name in the car warranty industry. It is a reliable source for purchasing vehicle protection plans. Whether looking for an auto warranty for a pre-owned vehicle or coverage after the original warranty expires on a new car, we recommend considering CARCHEX.

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Call our recommended rep over at CARCHEX below.

1-(888) 497-5125

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User Reviews

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62 Reviews

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Terry Onstank

August 22nd, 2016 Baraboo, WI



Leopold Blackwood

August 12th, 2016 Linthicum Heights, MD

Took my vehicle in to get the service issues that I encountered to get repaired and the warranty covered nothing that the sales agent who sold me the warranty explained it would. Extremely disappointed and even the technician at the dealership I went to stated he had never heard of Carchex paying for repairs. The few times he processed customers that had Carchex as a coverage company, he hated telling the customer that the company would pay for nothing because of the frustration that happens. Here is it I waited 30 days and went over 1,000 miles and no warranty coverage because of the inability of the agent to disclose everything. Yes, I read the disclaimers and the warranty packet. Complete waste of my time and money.



August 10th, 2016 Reno, NV

Read the fine print on the warranty. Especially the grace period. I took my used car in for a check at the mechanics and discovered the AC compressor blew... CarChex refused to pay the bill because I took the car in "too soon". I cancelled the policy after my car sat in the dealership for a week. The process cost me time and money. Be careful when working with warranty companies.


Mike Shattles

August 5th, 2016 GA

The gentleman who handled my business was honest and professional. There was little or no pressure dealing with the sales person.


Barry Johnson El

August 5th, 2016 Chicago, IL

Very professional representative nice polite explain every detail


Keith R. Smith Iii

August 2nd, 2016 College Park, MD

Perfect customer service. Walked me trough what I needed


Pedro Cervantes

July 12th, 2016 Austin, TX

Dan was extremely helpful and patient answering all my questions. I love the fact that with Carchex we deal directly with them and not some middleman company. Very happy with the service they offer.


Ty Olsen

July 11th, 2016 San Diego, CA

Good customer service. Low pressure sales and very informative. Have not had the chance to use the services at this time, but impressed with the customer support.


Dan Van Dyke

July 11th, 2016 Glenview, IL

Great customer service


Judy Nullman

July 5th, 2016 Fernley, NV

We contacted Carchex for an extented vehicle protection for our Dodge Journey. Tony was our contact, he is knowable and very familar with your product. He answered all of our questions and was very polite. So we grade him a 10, he is Awesome! Thanks Al and Judy



July 5th, 2016 Albany, NY

Great customer experience. Friendly, courteous and matched competitor quote with better service. Nice job, I told all my friends.


Carlos garcia

March 19th, 2016 Garland, TX

I bring my wife buick enclave to the dealer to get my a/ c fix on 3/9/16 to fix my a/c leak and 6 day later the dealer cant work om my vehicle because carchex dont give them autorisation to work on it spoke to customer service and customer serv. Supervisor name (jason) promes to call me and here Im waitin for a call 6 day later my is about to lose her Please think about it before you buy a warranty with cdontarchex