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CNA National

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5.0

Overall Score

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Review Source

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Martin Blevins Jasper, TN

They got my claim paid so my truck could be repaired. They also paid for a rental car

3 years ago

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Reply from CNA National

Martin, thank you for the five-star review. We appreciate that you took the time to share your experience. And, we are happy we could be of assistance to you.

Jan. 17th, 2022

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Ronita McMullen Hinesville, GA

This company is wonderful never had any issues great customer service

2 years ago

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Tokunboh-Baridi Nkokheli Summit, NJ

Very reliable and responsive company. Paid all claims quickly.

4 years ago

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Reply from CNA National

Thank you for the five-star review. We appreciate that you took time to tell us about your experience.

Sep. 3rd, 2021

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dc Altamonte Springs, FL

excellent company and user friendly. I highly recommend them!

5 years ago

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Reply from CNA National

Thank you for leaving a review. We appreciate it!

Nov. 4th, 2020

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Movil Exantus Cambridge, MA

I’m very satisfy whit C N A always there for me when my car have a problem

5 years ago

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Reply from CNA National

Movil, thank you for the positive review! We appreciate you being a valued customer.

Aug. 5th, 2020

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Bassam Adonai Los Angeles, CA

Amazing service , Quick , Efficient , High Credibility

3 years ago

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Reply from CNA National

Thank you so much for telling us about your experience and for leaving a five-star review. We're happy you are pleased with our service.

Mar. 16th, 2022

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Tricia Coleman St Louis, MO

I went to the dealership only to find out my warranty was void because the dealership I purchased the car from closed. Waste of my money

4 years ago

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Reply from CNA National

Tricia, your warranty is still valid as you may take your vehicle to any licensed repair facility. Just be sure to have the repair facility contact our claims department at 800-345-0191 for repair authorization prior to repairs being started.

Jun. 8th, 2021

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ROGER D DODDS Topeka, KS

Absolutely painless transaction, Saved me $2200.00 !

5 years ago

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Reply from CNA National

Thanks, Roger. We appreciate you taking the time to leave a review.

Dec. 18th, 2020

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Harvey Dornellien East Hartford, CT

My wheels is still not fix , I also had to pay for my tires even it met the requirements for replacement

4 years ago

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Byron Heisler Rensselaer, NY

It took to long for them to look at my car and get it fixed. I still haven't heard from them in almost 3 weeks.

5 years ago

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Reply from CNA National

Byron, we're sorry to hear you're not completely satisfied. We take customer service very seriously, so looked into your situation. According to our records, the claim was submitted 7/14 for internal engine failures with your vehicle. In order to accurately diagnose the issue, we setup an inspection immediately. Once the breakdown was identified, we approved repairs on 7/21 and parts arrived to the dealership 7/28. If you have questions about the progress of repairs, please contact the dealership for an update. Or, if there's anything we can do to help in the meantime, please call 800-345-0191 and ask to speak with a claims supervisor.

Aug. 5th, 2020