Name: American Auto Shield
Rating: 3.9

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Gail Woods New Orleans, LA

Have not used car shield yet, but was notified at 1230am that my payment would be changed to Metro instead of my bank!!!!! That's flaky business!!!! That is not what I signed up for. I do not appreciate it at all!!!!!

1 year ago

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Laverne Simms, MSP Wilmington, DE

Representative was very knowledgeable and patient. I didn’t feel rushed or pressured.

1 year ago

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Cindy Sherman Covington, LA

I liked best about company is the fact that they gave me discounts upon signing up!

2 years ago

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Glenn W Savage Upper Marlboro, MD

the prompt service quality, the way people communicate and the specific information I need

3 years ago

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Ronald Myers Hemingway, SC

Recommend carshield to everyone who needed car warranty very respectful and helpful

3 years ago

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Daniel McGinnis New Ulm, MN

Anytime I've needed anything it's a short time before they get back with you and I like that in a business. Prompt.

3 years ago

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Stacy Adams Phoenix, AZ

Very pleasant speaking with the person on the phone. Also very helpful and using my issue and claim submitted.

4 years ago

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Salina S S Hargrove Detroit, MI

Most of the agents provide excellent Customer Support

11 months ago

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Tony K Santillanes Evergreen, CO

This company will rip you off. Their contracts are vague and written so they can get out of paying for any repairs. Don't waste your money on this criminal company.

2 years ago

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France C Washington, DC

I like the fact that Carshield repaired my vehicle on each occasion.

2 years ago

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Bonnie McMahon Hacienda Heights, CA

The agent was very nice, She really knew what she was talking about.

2 years ago

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Mario Valentin

Help save some money, but very confused didn't cover the sealers

2 years ago

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Derek Arneaud Philadelphia, PA

They are good listeners, they helped me find the correct problems and helped me solves

2 years ago

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Christian L Dull Wilmington, DE

They have a very full coverage. Take care of the problem quickly. Are friendly when you call.

3 years ago

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Tina J Austin Riverhead, NY

I was fine she helped me with my billing question and also she helped me with my contract question

3 years ago

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Jothia Crenshaw Atlanta, GA

Just started but Customer service rep very nice and helpful thank you

3 years ago

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Sandra Roberson Houston, TX

I love speaking with the representative she gave me good news a good price

3 years ago

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Edmund and Linda Zayas Grovetown, GA

When I called in with questions and a problem they took care of me quickly and professionally.

4 years ago

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Michelle Norristown, PA

Filed a claim I still have not gotten an authorization to have my car repaired but paying the monthly hundred dollar fee for this coverage

4 years ago

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LETITIA LAMAR Los Angeles, CA

Because its affordable and I like knowing that I am covered if something happens

4 years ago

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rrobinson1027@yahoo.com Palmetto, FL

I called to cancel and now I have to write a letter I explained why I'm canceling .too much

4 years ago

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lee sakol Piscataway, NJ

I liked the knowledge and courtesy of the person I spoke with.

4 years ago

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Monte E Thomas SR Cleveland, OH

everything is fine people was nice and helpful

9 months ago

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Jerry Rowe Haines City, FL

Service was great ,business help to get great service

10 months ago

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Sholanda Raymond Dayton, TX

Very professional and true to their word.

1 year ago

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Keith Perry Good Hope, GA

Great Service I hope it continues to work out well for All Members

1 year ago

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Dennis Eleftheratos Charlotte, NC

Always there for me. they always have my back and answerer me all the time

1 year ago

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Eric Persons Fort White, FL

Addressed my inquiry quickly and professionally.

2 years ago

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Michael Keller Everett, WA

No experience with it other than signing up for it. That was very good.

2 years ago

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doris hasting Summerdale, AL

price and convience plus assistance from customer service

2 years ago

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Ifeanyi Ofili Dallas, TX

Staff friendly approach and response to customer's requests.

3 years ago

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tiffany tillery Norfolk, VA

She was very polite and helpful, and answered every question!

3 years ago

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Dr. Brown New York, NY

I have had trouble gaining access to a copy of the contract after more than three weeks after signing up for service.

3 years ago

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Angel Nieto , CA

Kelly was very professional and patient.

4 years ago Edited September 14, 2021

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Joann Dziadzio Old Bridge, NJ

Had my transmission replaced and my alternator!

4 years ago

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albert cheng Las Vegas, NV

Great customer service and real warranty service

4 years ago

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Juan Lopez Modesto, CA

great customer service and great deals...

4 years ago

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Irene Smith-Hall St Louis, MO

The communications from your company re: my issue was terrible.

4 years ago

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Eileen & Randy Pard Abington, PA

Car Shield does not pay for entire labor expenses.

1 year ago

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Michael Argento Nashville, TN

Representatives were very polite and helpful.

2 years ago

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CHARLENE CROSBY Lansing, MI

Packages offer limited auto services to my vehicle.

3 years ago

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Shante Mcclain Chicago, IL

Never got to use it to many red flags as far as what would be covered on my car due to mileage

3 years ago Edited September 29, 2021

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Brandon Goudelock Decatur, GA

Affordable rates with the good customer service

3 years ago

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Oluremi Banmeke Laurel, MD

Okay, excellent customer service relations

3 years ago

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Cynthia Byron, GA

tha agent was very helpful and listened attentively.

3 years ago

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Oscar Dais Glen Rock, NJ

very difficult to get someone on the line to get the repairs done.

4 years ago

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Angie Guitron Floresville, TX

No break downs. I just came on board with this company.

2 years ago