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4.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 22nd, 2025

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Star Rating

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4.0

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32 Reviews

Review Breakdown

5 grade

47%

4 grade

28%

3 grade

9%

2 grade

6%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Don Thigpen Kansas City, MO

Used them only once and probably won't go back. They were hard to work with once I fell on hard times and got a couple of months behind. I have worked with others who offered leap months to satisfy the months in arrears. This was a few years back. Hopefully, they have improved with the others who have.

2 years ago Edited February 10, 2023

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Amy Parch

There was a problem with my loan getting funded when i bought my car. GM financial helped me through the process and took the time to explain the issues. However, they do not refinance their loans, which isn't good consumer practice.

6 years ago

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Steve Dilbeck Joshua, TX

High interest, customer service representatives are friendly but completely useless in making any kind of changes or updates to your account

7 years ago