America First Logo
star star star star star_half

6.2

Overall Score

LAST UPDATED: February 15th, 2022

Company has not yet verified this profile. We recommend researching the top companies shown below:

Top Ranked Companies

Mountain America Logo
#2 Mountain America chevron_right
5.9 Overall Score
4.6
star star star star star_half
(73)
USAA Logo
#4 USAA chevron_right
5.2 Overall Score
4.1
star star star star star_border
(46)
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.7

star star star star star_half

134 Reviews

Review Breakdown

5 grade

80%

4 grade

16%

3 grade

2%

2 grade

1%

1 grade

1%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Hannah Cummins Gilbert, AZ

Their customer service is poor and their ease of access is terrible. I was paying monthly for a loan and they didn't​ notify me it was the incorrect amount until they sent it to collections. I was able to pay the correct amount if I was made aware of it, but they never told me even when making the payment in person.

4 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Melanie E Draper, UT

AFCU is overall non-communicative and when reached then offensive. I will never do business with them again. Their customer service is lacking and uninformed.

4 years ago