Name: Turo
Rating: 3.7

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David D Takoma Park, MD

Owner did not show up on time. Cancelled and they charged me. Figured I’d call customer service to resolve but there is no recourse if the owner doesn’t show up on time. You can’t cancel. Cost me $151.

7 years ago

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david Los Angeles, CA

over an hour on hold when needed immediate help, then rude and unhelpful help. owner was horrible to deal with. would not recommend turo in any way . IF any money saved not worth the experience.

7 years ago

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guido krombacher

turo support is a mess. the damage was visible in the before photos already, I still got charged USD 500.-. I'm waiting to get refunded for TWO MONTHS now. terrible and disrespectful service.

7 years ago

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G jones Bridgeport, CT

Not even a star. Bad experience as a host. My guest is using my car for drug activity and I reported it to them, Turo just dismissed it. Plus when filling up all information , it won’t give you a soft stop, it will just allow u to submit a file. Be careful . NOT WORTH USING THIS COMPANY AT ALL.

1 year ago

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OrvilleBro Herriman, UT

We used Turo when we went to Hawaii. The driver was kind and knew the area. It was convenient that he picked us up at the airport.

2 years ago

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Ashphile Baptiste Tallahassee, FL

Turo is one of the best ideas to come about. It is very trust worthy and you always get a vehicle in great condition.

4 years ago

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Rosson Shumway Phoenix, AZ

Rented a Tesla a couple of times last summer. The app is seamless and works perfectly. Great experience

4 years ago

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Sheila Saintphar Jacksonville, FL

I had to use Turo to get a car to do my drivers test. The person who rented me their car was understanding.

4 years ago

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Shane Russell Fort Worth, TX

I rented a blue M4 on my last trip to SF and had a blast. Super fun can and the user experience was simple and streamlined.

4 years ago

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Bryndie Managua, MN

This is a great service. Kind of like AirBnB for cars. Makes a very affordable option for people who are traveling on a budget.

4 years ago

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Seth Managua, MN

They connected me with the perfect vehicle for my trip. It was also one of the most affordable car rentals I have ever had.

4 years ago

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Rachel B Eagle Mountain, UT

The few times I’ve used this service, it’s been fantastic! I even had someone pick me right up at the airport.

6 years ago

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Lauren Sasson (Lala) Jensen Beach, FL

Theifs. Stole my cc info and charged my card over$1100 8 days later. This whole company steals your info and are liars. They need to get out of America

1 year ago

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Nathan Hamilton Redmond, OR

Had a car stolen on the Turo app and they said there is not anything they can do except charge for time used. This app is the worst and a waste of time.

2 years ago

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Lynn La Vergne, TN

Soon as I signed up, filling out all info, began receiving scam calls an was alerted by my Idently Theft company my personal info had been compromised.

2 years ago

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Michael Hitrinov Brooklyn, NY

REAL FRAUD Fraud . Stay away . Better run away . Carew not registered . Not drivable . Steal your money . Refuse to talk to your . All service in Philippines REAL FRAUD

2 years ago

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Sarah Meyer Broken Arrow, OK

HORRIBLE. Dont let anything happen to the rental because the fees Turo charge are almost as much as insurance deductible. I will never use Turo again.

3 years ago

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Deanna Faison Capitol Heights, MD

App was very easy to use. Claude A was a great host and very flexible.

4 years ago

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Tay Louisville, KY

Availability of cars where the biggest problem. I had a good experience with the app overall.

4 years ago

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Fedor Nikolaev Detroit, MI

I enjoyed my trip. The car was great, and my host was very considering.

4 years ago

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Shann El Paso, TX

Car smelt like smoke when I got it. Smelled the same when returned it. False pictures of weed were posted and ash. I get a smoking charge. Never using Turo again.

4 years ago

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Chanda Wheeler Milwaukee, WI

Convenient, streamlined, excellent communication, & courteous

4 years ago

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Jessica Prado Reading, PA

Great car! The host was amazing. Definitely will book with him again.

4 years ago

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Angel Young Detroit, MI

I love the app but maybe it can only show me cars that are available from my start & end dates.

4 years ago

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Bearded Motivator Birmingham, AL

The car was great. The process was simple. Highly recommend!

4 years ago

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Nicole MacMillan Broomfield, CO

great hosts, clean car, easy delivery and pick up, 5 stars all the way

4 years ago

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Kaneea Lancaster, CA

Everything was great Eric was great host thnx I’ll be booking again

4 years ago

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Kiara Frazier Houston, TX

Great I loved my experience the owner was very kind and understanding!

4 years ago

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Celestina Treto Mesa, AZ

Super fun and easy to use with out the hassle of a credit card☺☺☺☺☺

4 years ago

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teezy h The Bronx, NY

Great company! I love how it makes it so easy to book and ride!

4 years ago

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Annmarie J Lancaster Bloomfield Hills, MI

Extremely happy with the value and ease of my experience with Turo.

4 years ago

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Ben Abraham Folsom, CA

Very easy to use, and provided me with a great value for a vehicle for the day.

4 years ago

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Amanda Rosenfried Granby, CO

Turo was easy to use and cheaper than a rental in the Orlando area.

4 years ago

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Pamela Peterson Charlotte, NC

Easy to work with. Love doing everything through the app. Great service.

4 years ago

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Deborah Fillman Springville, NY

Convient & reliable especially when they'res no rental cars available !

4 years ago

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Jen Andrade Hollister, CA

Great people to work with, we've used Turo twice now in Hawaii.

4 years ago

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fil Boise, ID

Terrible user interface and customer service!!! Also, they charge exorbitant cancellation fees that they keep, even though the car owner is the one who is inconvenienced!

4 years ago

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mark sikes ,

Smooth pickup and delivery and a smooth return car ran great

4 years ago

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Kathy

Great process - quick and easy from reservation to vehicle return.

4 years ago

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Joshua Cruickshank Belmont, CA

Great car, convenient pickup. Matt was easy to coordinate with.

4 years ago

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Joseph Bremerton, WA

Easy to Browse and book. Better options and locations than airport rental cars

4 years ago

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Kevin Sanchez Lynwood, CA

Everything was really great and I loved the service fast and nice

4 years ago

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FunnyVon Minneapolis, MN

It was very good, good communication clean car fast response

4 years ago

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Mary Berg Minneapolis, MN

So much better than a car rental company. Personalized and easy to manage.

4 years ago

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Art Escandon Phoenix, AZ

Simple, easy, no hassle. That’s what I love about my experience.

4 years ago

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Cray Houston, TX

Turo is the best. Easy to use. Great deals on all types of automobiles.

4 years ago

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Uzi Analogue Miami Beach, FL

Great cars, easy bookings and hassle free pickups and returns.

4 years ago

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Craig Welch Milton, WI

It was great. Car ran great. Service was great . Hope to use again.

4 years ago

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Maria Cintron Providence, RI

Best experience great price rate looking foward to renting again

4 years ago

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Stacey Richardson, TX

Easier than I expected. Great car, host was super easy to work with.

4 years ago