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Swanson

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Author: Kaitlyn Short

LAST UPDATED: March 26th, 2024

Swanson Health Products has been in business since 1969. It was founded by Leland Swanson — a man who was always striving to find help for his arthritis. He ended up starting Swanson Health Products, a small family-run business that sold vitamins. 

The company grew very rapidly and was recently bought by a private equity firm, Swander Pace Capital. It has grown to become one of the largest online retailers in the world, offering its services not only to the United States but also to many other countries.

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The Good

  • Large Selection on Health Products
  • Compare Box Tool
  • Customer Service
  • Promotions and Discounts
  • Giving Back

Large Selection on Health Products

Swanson Health Products offers a wide selection of vitamins and supplements in the following categories: Food and Beverage, Beauty, CoQ10, Heart, Sports Nutrition, Joint, Herbs, Digestive, EFAs, Bone, and Immune. Each section is then broken down into subcategories for easy browsing. 

Being one of the leaders in the industry, Swanson Health Products has what most people are looking for with vitamins, supplements, and minerals. Since all of its items come from good manufacturing companies, all of its products are known to be safe and well tested. 

Among its products, you will find almost anything you're looking for: natural health products, dietary supplements, organic foods, health and wellness products, nutritional supplements, and women's health products, as well as hundreds of other products that are all available through its online store. Among the most popular are its new weight loss products such as keto-related products, apple cider vinegar, weight loss teas and coffees, etc.

The products that this company offers range from the very best and most expensive to the cheap but useful. This company wants all of its customers to have access to all of its products; it does this by offering high-quality products to those looking to have the best name-brand vitamins. It also offers thousands of products that promote wellness and health at a price that almost anyone can afford.

Compare Box Tool

When looking at hundreds of products, you can often forget about some or not know what to compare them to. To simplify your shopping experience, take advantage of the product comparison feature. Just click the Compare box next to the desired items and view their details side-by-side. 

For example, if you are comparing different digestive health supplements, you can click on the compare button next to the item you are looking at, and it is saved at the bottom of the screen. Then, you can leave the page and continue looking at its hundreds of digestive health products. When you find another one you like, click the same compare button and review the two items selected. 

This is a great tool to help you compare many items at the same time. You can compare price, quality, quantity, how natural the product is, and the ingredients, allowing you to understand and decide clearly which product you will use. 

Customer Service

Swanson offers thorough information about each product, including dosages, ingredients, suggestions for use, warnings, and a description of how the product works in your body. Each product page also includes an image of the full product label, so you have as much information as possible before purchasing. 

If you need assistance while shopping, Swanson's customer service phone number is featured prominently in the site header — or you can choose a live chat option. This company's personal care of its products and customers throughout the process of ordering their vitamins is among the best in the industry.

Swanson ships both domestically and internationally. Domestic shipping starts at $4.99 and will arrive 7–10 business days from the ship date. International shipping also starts at $4.99 but will incur an additional freight cost based upon the weight of the order and the destination, which will be calculated during your checkout process. The average shipping time for international orders is 15 business days.

Promotions and Discounts

The homepage features several current promotions on customer favorites, which helps to streamline the shopping experience by making it easy to find discounted and popular items. 

In addition to its regular promotions, Swanson offers a one-time, 20 percent off deal to new customers who sign up for the mailing list. This discount can only be used the first order but is a great deal for all of its products. Swanson Health Products also will offer Swanson Vitamins coupons and other coupons as a promotion to provide lower prices on its products.

Giving Back

Swanson is committed to supporting charitable organizations and has donated time and funds to Big Brothers, Big Sisters, Special Olympics, Roger Maris Cancer Center, United Way, United Blood Services, Holiday Clearing Bureau, Fargo Senior Commission Meals on Wheels, Cass County Health and more. You can find this throughout its social media pages and can stay updated on events that it is helping out at near you.

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The Bad

  • Shipping Cost
  • Pop-up Issues

Shipping Cost

Swanson Health Products offers only one free shipping deal, and you have to spend at least $50 in order to take advantage of it. The company doesn't offer any flat-rate shipping deals like many of the other online vitamin stores we reviewed. 

In addition, the shipping rates are slightly higher and the delivery timelines are slightly slower. Swanson also doesn't ship to specified international locations, including Iran, Nigeria, Ghan, North Korea, Russia, and Cuba, among others.

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The Bottom Line

Swanson Health Products is among the leaders in the industry and it is clear why. Although Swanson Health Products’ shipping options could use some improvement, its customer service is unmatched in the industry. Not only that, but this company has an easy-to-navigate website design, a huge variety of products in its online store, and it runs hundreds of different promotions and discounts.

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Star Rating

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2.3

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81 Reviews

Review Breakdown

5 grade

23%

4 grade

4%

3 grade

9%

2 grade

6%

1 grade

58%

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Eileen Colorado Springs, CO

Although I like their products, thus purchasing them, their delivery time is horrible. I used to get free shipping and have my order within five days. Looks like my most recent order will be about 11 days. With all the competition out there, you'd think they'd want to rethink this very poor aspect of their company. I can get some of their products on Amazon, but the ship time is still slow. They are a bit more expensive through Amazon, but the arrival time is half of what it is from the company. I have purchased from one of their competitors and the products have arrived in two days with free shipping. I think they need to step up their game considerably, or just not offer free shipping at all.

6 years ago

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Gary Naalehu, HI

I am on order number 2 from Swanson. I live in Hswaii and shipping time on both orders was ok. On the second order I received a product, flax seed oil capsules, that I don’t recall ordering. Upon opening the capsules were all coagulated at the top of the container and could not be separated. I called customer service and got someone in the Phillipines who spoke very good English. He apologized for the problem and said they would reship at no charge. Today, I opened my new bottle of COQ10 200 mg and the capsules were only half full or less. I called CS got some nice lady and said they would reship at no charge. She made an interesting comment , you are the second person that I have talked to in the last week that had received a product only half full. Sorry but I am looking for a new source

6 years ago

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John Richmond, VA

Pop-ups while on site at the worst times and trying to call them I have been buying from swanson since the 90*s and anymore I have times when I have waited as much as 20 to 30 min to get someone

5 years ago

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lindblomma Fairfield, IA

Swanson has a good selection of vitamins but their customer service is very poor. You’re put on hold for a very long time ! Also the shipping is extremely slow compared to our similar company’s

5 years ago

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Oliver Costich San Diego, CA

Got sucked into free shipping with $50 purchase. Time from order to delivery- 11 days. What year is it? Nobody else takes this long in the 21st century. Simple parcel post would be faster.

6 years ago