SmartSites

Smartsites has been great to work with. I have been specifically working with Michael and Matthew. Michael is handling my PPC marketing campaign. He is very thorough, really took time to understand my business needs, and continually tracks and provides me ideas to improve the campaigns. He's also VERY responsive - when I need something, he is quick to respond. I find that super important. Matthew has also been fantastic to work with. Matthew is project managing the design of our new website - start to finish. He has been phenomenal with offering suggestions and ways to improve the designs. he is extremely responsive and also took a lot of time to understand my business and needs. I highly recommend using Smartsites. They get it. They take time to understand your business. They are affordable and they care.

We just started working with Smartsites in October 2019 to re-do our website and help us with our Pay Per Click marketing with Google Adwords. They are a very professional organization and have made the process easy. Our website is still in the developmental phase so I cannot review this part in detail but I have been working very closely with Michael G reconfiguring my PPC with Google and the process has already yielded significant positive results. Michael is extremely knowledgeable We are very pleased with the results so far and I will do another review after our new site is up and running.

I have been using Smarsites for a few months now, and I have seen a large influx of new customers contact us from all of their efforts. We created a new google ads campaign which brings in a very good average of clicks as well as people contacting us. They also made a beautiful and attractive landing page gor google, overall I am very happy with their efforts!

Once again Michael and his team especially Ashley M, project manager, exceeded my anticipated expectations!! My ‘Becker Pump” E-Commerce site is by far, in my opinion, “BEST IN CLASS” beyond a shadow of a doubt. And Alex and his team; who manage my Google Ads and CTR campaigns with precision control and rigor attention to details, thus the outstanding and consistent increase in daily traffic. My Hat’s off to all at SmartSites! I’d highly recommend SmartSites.

I contracted SmartSites to create a web presence for our two companies EZ Sleep Advisors and EZ Sleep 4 U. SmartSites built two websites and integrated Twitter feeds. The process was seamless and the websites were delivered fast. The price was affordable and also included web hosting. I have no complaints with my experience with SmartSites and would recommend them to a friend.

I utilize SmartSites to grow businesses with PPC, SEO, Websites and digital marketing services. They are a Google Channel Partner which gives them access to cutting edge techniques and betas through Google that other agencies don't have access to. Campaigns with SmartSites yield an extremely high ROI. I also utilize them for numerous design services. Highly recommend.

In today’s day and age, it is hard to sift through all of the companies out there that specialize in web development and internet marketing as everyone claims to be an expert. What I have found in working with SmartSites for a few years now is that it’s not just about coding a website or designing some graphics but about paying close attention to the little details that really make your project stand out. Whether I needed a simple logo or a full blown website, our project manager, Matt, and his team have put forth their greatest effort to make sure we are satisfied with the outcome.

I had been looking for some help with online marketing for my event company and got referred to SmartSites by a contact in my industry. I have to say, the Melen brothers went above and beyond! Alex was always available to answer any of my questions and for someone who is a novice with this stuff he really broke down how to get my company and inventory more exposure online. I can not recommend these guys more!

I knew there was something that needed to be done with my online presence but I was challenged with what my primary focus should be. SmartSites was able to put all the pieces of the puzzle together. Michael spent time with me understanding who I wanted my target audience to be. This way, we were able to build a new website and created a strong online presence. Working with SmartSites was extremely beneficial for my practice and I would highly recommend them.

Our company works specifically with Connor O. and he gives us the best service we can ask for. He is always there to help us when we need him. He has given us outstanding service and communication. We rely on him for many things and he has never failed us.

We're halfway through the project, and I'm very happy with the results. Joe K convinced me that a dedicated Landing Page for Google Ads would help a lot. His team took the time to get it right and put up with numerous revisions that I requested. Excellent customer service and expertise!

Ashley, Matt & Michael have been so great helping us in building our businesses. We use Smartsites for 2 of our companies with great success! We would highly recommend them to anyone with an established business who is looking to grow and any new business looking to get their website and SEO up working quickly.

I used smartsites to do the pay per click for my website they did the work quickly Joe K is easy to work with. he also worked well with my web guy which is important to me also because I'm a busy guy and I don't have time for drama. Overall he did a great job and I would hire them in the future

Very happy with my experience, Michael has been fantastic at keeping me posted every step of the way, and extremely diligent with ongoing optimizations to make our campaigns successful! Really appreciate the knowledge, skill and responsiveness. Thank you Smart Sites!

Smart Sites is a very professional, extremely organized company to work with. After hiring them to handle our website, our phones ring more than they ever had and our website is getting more traffic than ever. After working with several other website companies Smart Sites is hands down the only company I would recommend.

I have worked with this group for several years. We are in the process of a second website redesign. SmartSites is knowledge, understanding of your market and exceeds expectations. They are more than just a website company, let them show you how they can drive you more business!

Incredible results! I could not be happier with my decision to work with SmartSites. I first talked to Mike when I was just setting up my practice, and now I have multiple doctors and locations. I am very happy with SmartSites and how digital marketing has helped my business.

DO NOT USE THIS COMPANY-THE CHIEF CLIENT SERVICE OFFICER THREATENTED LEGAL ACTION AGAINST ME AND TO SEND ME TO COLLECTIONS AFTER SHE OFFERED TO REFUND MY MONEY. I AM SURE SHE DID NOT DO THIS WITHOUT THE MELEN BROTHERS KNOWLEDGE. I showed evidence in writing they did not meet the requirements of the agreement. I have many emails to prove it. Smartsites offered to refund my money, but then after making the offer, threatened that I had to sign a non-disclosure agreement, signing away my rights to free- speech, because they did not want me writing this review, telling you about their abusive, bullying and threatening tactics in how they treat clients. See some THREATENING COMMUNICATIONS from Anita K, CCSO, as evidence below. I had to dispute the payments on my credit card and I won the case because I had so much evidence of Smartsites not delivering on the commitments of the agreement I signed after just 3 months of the 12 month term. And I had Anita K, CCSO, in writing offering to refund my money, then threatening me to sign an NDA. I won the case. But that did not stop Anita and Smartsites. The Melen brothers tactics are to attack their clients that they cannot control. So they had Kristina call me threatening me that they were going to send me to collections AFTER they offered to refund my money, threatened me with legal action, lost their case in the dispute with my bank. THEY CANNOT ACCEPT THE FACT THAT I AM GOING TO WRITE THIS REVIEW AND THEY CANNOT STOP ME. I am a start-up company, brand new. No income. And spent $8000 with Smartsites. They are coming after ME. Just think what they will do to you. They are relentless, heartless, vicious savages. I cannot believe the 5-star ratings are real. How many employees, friends and family reviews are included in there? How many other clients did they bully into signing an NDA so they would not write a bad review? I am certain I am not the only one. DON’T LET THE NEXT VICTIM BE YOU. As a summary of the extensive misses and poor performance, I will leave you with this synopsis. I did not sign a contract stating I agreed to rollover hours from one month to the next. I also did not agree that when I sign off on the deliverables for each month that they could miss the deadlines and deliver them in the next month. They did not complete the deliverables for month 1 in the 3 months I worked with Smartsites and they did not deliver 40 hours per month. They were over 60 hours behind and not delivering results. When I started, my website had a Google rating of 85. After 2 months, it was 65. I notified Anita K, CCSO, that I had a report run and found this alarming. A month later, nothing had changed. She could not explain and did not try to. I expressed to Anita how poorly Kymber, my PMO, and Kolbe, my PPC rep, were performing for me. The team that does the SEO work behind the scenes does elementary level work. I had them rewrite the copy for my website it was so poor. AFTER ALL THESE ISSUES WERE POINTED OUT IN JUST THREE MONTHS, THAT’S WHEN ANITA OFFERED ALL MY MONEY BACK THEN BACKTRACKED WITH THREATS OF LEGAL ACTION AND COLLECTIONS. I will continue to make public my experience and any additional threats I receive from Smartsites. I will keep you posted. Watch for more information on YouTube, Instagram, Facebook, and tv news media. See exact words/excerpts from Smartsites emails as evidence below. ____________________ Letters from Anita to me October 31, 2023 If you would prefer a refund and no further work performed by SmartSites, I will get approval on that too. We would love to be your partner and continue this relationship, but we will respect your decision either way. Please let me know your thoughts. Thank you! November 2, 2023 Please sign the attached termination agreement so that we can proceed as discussed on the phone. This agreement is important to maintaining client confidentiality and protecting both parties' interests. It contains standard clauses seen in many business agreements and helps maintain a professional relationship. Unfortunately, our billing team will not be able to accept the chargebacks if you cannot agree to a fair resolution as outlined in the agreement. I would love to avoid unnecessary fighting of chargebacks and legal actions, can we please just sign this termination agreement and move on peacefully? I really appreciate your cooperation! Thank you! Anita K Chief Client Officer

TL:DR, Don't believe the hype with smartsites. Mediocre seo strategy, a culture of no accountability and high costs for poor to no results. *********** I was duped by the great reviews on smartsites. We entered into a contract for managed PPC and SEO. Right away there were a few red flags, but I thought since they have such great reviews let's give them a little time. First bad decision. The PPC 'team' could not figure out a very basic FB pixel issue. Over 6 weeks of back and forth for a minor problem that turned out not to be a problem at all! They were supposed to fix the campaign structure. This never got done. They used the same setup that was already there. They did not even change any audience structure. Every time you bring up an issue to these guys they say, 'let me check with my team'. I heard that more than 10 times. By the way they are outsourcing all work overseas. This wouldn't be a bad thing if they got results. The strategy from the SEO 'team' was very basic. No creativity at all. Each time I raised concerns, again I was met with 'let me check with my team and get back to you'. It would take at least a week to get back to me. Overall our traffic dropped more than 50% in the time they took over. Smartsites charges block time starting at $2000 for 40 hours / per month. When I tried to cancel and get my last payment refunded due to the fact there is no way possible they did 40 hours of work, they fought to the death. All in all we paid them $7500 over the course of 3 months to lose us a ton of money and cause a lot of damage. I wish they would have worked on our account half as hard as they fought to not give us any type of refund. The owners Alex and Mike would never reply to any of my emails. It appears that the culture of no accountability starts at the top.

I have had a great experience dealing with this company They have answered our questions and concerns in a very timely manor. We have seen results within the first few weeks

SmartSites is an amazing company! They did an amazing job with our website and Matthew communicated with us right away when we had questions. They are the best! Thank you!

Business has increased as a result of the work done by the SmartSites team. The website completely satisfies all visual and functional requirements. They are the best around.

SmartSites designed our website , did organic seo , and pay per click advertising. this helped us generate a majority of our leads and get a good return on investment.

They helped me get my Adwords set up when my account had been suspended. They were the only ones that could get the job done! Highly recommend.

I am very happy with SmartSites. We have worked with them for a couple years now and expect to keep the relationship for many more years to come.

Awesome group to work with! Helped tweak my campaigns to save money while bring in more sales.

SmartSites were great. They were strong with communication, very responsive and not overly pushy.

SmartSites developed an online presence that led to a noticeable increased in our business.

Dylan is amazing, great communication and fun company to work with. Provided great results

Great team to work with for SEO. Dylan was great to work with

Excellent from inception to execution of all tasks assigned