Name: Credit9
Rating: 4.6

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Kelly Shute

Americor was my start point. After ruining my credit and making me deal with multiple lawsuits and settlements, they gave me less than 48hours notice to sign into a. Agreement with Credit9. Credut8 was happy to give me a loan with a huge percentage rate, a huge payment, and terrible customer service. I made them aware that the date they wanted to pull the automatic draw was not going to work for me. I put in a written request through the app. Funny, they never got it, over drew my account. Customer service rep was super rude and after all that, I never got to speak to a manager, nothing got resolved, I was promised a call back yesterday night…and still nothing. Plus, the lousy credut9 app won’t work and all of my Americor info is suddenly gone. Wtf? Huge mistake! Don’t do any deals with Americor or Credit9.

11 months ago

Reply from Credit9

Dear Kelly,

We deeply regret the challenges you've encountered and apologize for any inconvenience caused. Your experience does not meet the standards we strive for, and we take your feedback seriously. Please know that we are committed to resolving this matter promptly. Kindly reach out to us directly so we can address your concerns and work towards finding a solution that meets your needs.
Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

We value your business and appreciate the opportunity to make things right. Your satisfaction is our priority, and we're dedicated to improving our services based on your feedback. Thank you for bringing this to our attention.

Sincerely,
Credit9

Apr. 23rd, 2024

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francesca alleyne

We recently used Credit9 in resolving some credit issues that we had & within a weeks our problems were resolved. Thank you Credit9 for your help & a job well done. Fran A. Dee A.

1 year ago

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Salvador Varela

Thank you credit9 team you guys were easy to talk too and explain everything quick and easy all the documents that we needed to sign were done quick. The loan was closed quick thank you guys we really needed this.

1 year ago

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Tina Rio Rancho, NM

They are very fast and efficient. Staff are very friendly .thank you for giving me the opportunity to see my goals of being debt free soon. I will recommend them to family and friends.

1 year ago

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Kim Sanchez

Grant is wonderful to work with. He made the process so easy.

3 months ago

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Andre Cohen

Fantastic experience with Credit9. They walked me through the entire process and made sure I understood exactly what will be taking place. The entire process went very smoothly and so very thankful for Grant reaching out to me. This company is worth the price of admission.

1 year ago

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Debra Goddard

Outstanding company. Personable and professional at the same time Thanks for your help.

4 months ago

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Johnny Mulero

I dealt with Rick S. at Credit9. The experience was very pleasant and he was very professional and informative.

7 months ago

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Angelee Oster

I was very satisfied with the support on my loan. I look forward to continuing my loan and relationship with Credit9.

5 months ago

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Winston Gayle

Been working with Credit9 for a few few months and I’m pleased with the communication and effectiveness. Looking forward to better my credit and go back to the place I was.

9 months ago

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Jeremiah Ruiz

I really liked how credit 9 came in and really expedited negotiations and I mean quick. Very professional and helpful representatives.

9 months ago

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Donald Bargy

Good customer service. Took the time to explain something that I had misunderstood. Getting me squared away soon, on my way to being out of debt!

9 months ago

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Jose Velazquez

I'm very happy with the service I'm glad I chose to do this plan to be dep free. I even recommend my mom to do this plan very happy with the service

9 months ago

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pete castillo

Working with Credit 9 has been a great experience. I would highly recommend Credit 9 to anyone wanting to consolidate their personal debt.

9 months ago

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Gay

Gabriel was extremely helpful in guiding me through the process. Couldn't have done it without him. Credit9 sure made the process go smoothly.

9 months ago

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Darron Wilson

I regret going through credit 9/americor. It ruined my credit score and I ended up in more debt because they had me stop payments on my credit cards which accumulated late fees and interest. They only ended up getting me a loan to help pay for half of one of the credit cards and the other card ended up going to collections because they don't work with Wells Fargo.

10 months ago

Reply from Credit9

Darron,
We appreciate you taking the time to share your experience with us. We're sorry to hear that you are unhappy with the outcome of your program with Credit9/Americor. Our goal is to help clients reduce their debt, not add to it, and it's concerning to hear that your experience did not meet these expectations. We understand how frustrating it can be to see your credit score impacted and to deal with late fees and interest.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We are committed to resolving this issue and providing the support you need.

Kind regards,
Americor/Credit9

Jun. 19th, 2024

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Shanilla Balcom

Wanted to get out of the 25.99 % interest on my credit cards so went the route of debt consolidation. Only to tank my credit score, and get charge 25.99% interest with them. Thankfully I was able to pay it off because it would’ve left me with 22,000 in interest alone: how they think they are helping anyone. Beyond me. And I’m still fighting to get my 300$ back that they took from my account but told me they have no record of that. Even though I sent them my bank statement. Would not recommend or trust.

10 months ago

Reply from Credit9

Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your debt consolidation journey. Your feedback is invaluable to us as we continuously strive to improve our services and processes.

We understand the importance of transparency and accountability in financial matters, and it's disheartening to hear that you encountered difficulties, both in terms of the interest rates and the issue with the $300 refund. We assure you that we take such matters seriously and are committed to resolving them promptly.

Your satisfaction is our top priority, and we are dedicated to addressing your concerns to the best of our ability. Please contact us at Officeofthepresident@americor.com to further investigate this issue.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us directly. We value your trust and appreciate the opportunity to make things right.

Warm regards,
Credit 9

Jun. 5th, 2024

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Cecilia Vega

OMG OMG OMG...the stress release is AWESOME!! John made it so easy to understand & he was very patience...Thank you Credit9

11 months ago

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Paul Swink

Stay as far away from these guys as you can. They - along with Americor out in a far worse financial condition than you are at the time they start to "help" you. They only help themselves. They are a scam and I don't know how they sleep at night. DO NOT WORK WITH THEM OR YOU WILL REGRET IT!!! I KNOW I DO!!! If I could give Credit9 and Americor negative rating - I would but 0 is the lowest

11 months ago

Reply from Credit9

Dear Paul,

We're truly sorry to hear about your dissatisfaction with our services. We understand the importance of trust and reliability when it comes to managing your financial well-being, and we deeply regret if your experience did not meet your expectations.

We want to assure you that we take all feedback seriously and are committed to addressing your concerns. We strive to provide transparent and effective solutions to our clients, and it's disheartening to hear that we fell short in your case.

We would welcome the opportunity to discuss your specific situation further and work towards a resolution that you're satisfied with. Please reach out to us at your earliest convenience at officeofthepresident@americor.com so we can better understand your experience and take appropriate action to make things right.

Once again, we apologize for any inconvenience or distress this situation has caused you. Your feedback is invaluable to us as we continue to improve our services and ensure the best possible outcomes for our clients.

Thank you for bringing this to our attention.

Sincerely,
Credit9

Apr. 22nd, 2024

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Fabian Rivera

It was a easy experience. Jackie B. help me on my loan. Was very experienced and knowledgeable on her job. She made my process easy…

11 months ago

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Alex Mcdonald

Used Americor to get help with credit cards that I used to pay off quite a few unexpected medical bills and was forced to use Credit 9. They charged me an exuberantly high interest (higher than the credit cards even were) and have blatantly lied multiple times when I’ve called in asking for help. They take advantage of people and kick them while they’re down. They also paid me off with an Amazon gift card if I left them a 5 star review on another platform. Dirty dirty company

11 months ago

Reply from Credit9

Dear Alex,

We're truly sorry to hear about your negative experience, and we apologize for any frustration or inconvenience you've encountered. Providing transparent and supportive assistance to our clients is our top priority, and we deeply regret any instances where we may have fallen short of your expectations.

Regarding the transition to Credit 9 and the associated interest rates, we understand your concerns and apologize if the terms were not adequately communicated to you. We aim to provide clear and transparent information about all aspects of our services, including any potential changes or implications.

We take allegations of dishonesty seriously and assure you that integrity is at the core of our company values. We strive to maintain open and honest communication with all our clients, and we regret any instances where you felt misled.

Regarding the incentive you mentioned, we want to address this directly. While we appreciate feedback from our clients, we never intend to influence or manipulate reviews in exchange for compensation. We apologize if this was your experience, as it does not align with our principles of ethical conduct.

We would like the opportunity to investigate your concerns further and work towards a resolution that addresses your grievances. Please reach out to us directly so that we can discuss your situation in more detail and explore potential solutions.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Sincerely,
Credit9

Apr. 19th, 2024

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Kimberly Nordstrom

Great customer service. Tammy V. made it easy and was always very kind and helpful. She answered all my questions. The process was completed very quickly.

1 year ago

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Deborah Diane Mora

My experience has been so fantastic. My representative Alfredo is so knowledgeable and helped me every step of the way. I am very excited to be with Credit9!

1 year ago

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sandy pittman

Extremely easy application process. Excellent customer service. Credit nine representative available to help with any questions you have. Approval within hours.

10 months ago

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Noe Lemus

My experience with this company has been the best

3 months ago

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Denise Hofstetter

It’s been a long road, I’m almost done. Thank you for helping me get to my final stretch. Very helpful and patient with me and everyone was ready and able to answer all my questions.

1 year ago

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lalchand muralidhar

Excellent service very helpful staff big relief thank you so much

5 months ago

Reply from Credit9

Thank you for your wonderful feedback!

We’re thrilled to hear that our team has been helpful and that you’re experiencing relief through our service. It’s our goal to provide the best possible support to help you regain financial peace of mind.

If you ever need anything or have further questions, we’re here for you every step of the way!

Best regards,
The Americor Team

Oct. 22nd, 2024

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Janelle Wagner

Quick and easy to get my loan, responsive to my phone calls.

3 months ago

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Leslie Luhmann

Very easy to work with , quick to get a loan to pay off our credit cards & rebuild our credit !

6 months ago

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Stacey Torrey

Credit 9 loan to help me with my credit score! And resolved debts paid! Such a awesome feeling!

6 months ago

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eugene minnifield

Thank you for all you have done. I will tell all my Family and Friends about you. Thanks again 👍

7 months ago

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Jeni Edema

They were consistent with my loan. Gave me frequent updates. Everybody was respectful.

8 months ago

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Debra Wilfong

The representatives have been very helpful with my debt consolidation. All my questions are answered quickly.

9 months ago

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Thelma Patterson

Everyone was very helpful and nice and patient with us we appreciate them very much for there help doing this process

9 months ago

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Christie Wellborn

Americor and Credit9 have been AMAZING throughout this entire process! Thank you for helping to propel me forward!!

9 months ago

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Brenda Rivas

Credit9 has been very helpful in allowing me to reach my goal of becoming debt free and I love the process

9 months ago

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Darlene Lott

It was the fastest loan I have ever had. Grant P. is the best he help me with everything. Thank you

10 months ago

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Ronald Taylor

I was very fortunate to have Karla C. for a consultant, she was was patience, knowledgeable and professional!!!!!!!

10 months ago

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Erika Tramil

This company is the best. If you are looking for help on debt consolidations. Call Credit 9. They stand by their word .

10 months ago

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RUSSELL KENNY

This company is excellent. They did everything possible to help me. I am finally becoming debt free!!!!!

11 months ago

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Derrick Warren

Credit9 was transparent and straight forward with their offering. It's been a good experience so far.

11 months ago

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Karen Kraus

I started with a program to reduce my credit. I was finally able to get a loan and my credit rating went from 230 to 620! The program is great.

2 months ago

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Lanita Adams

Fast easy transaction. The interest rate is outrageous in my opinion. Therefore, I need to find other funding sources almost immediately.

6 months ago

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Wallace Barnett

I’m truly grateful for my experience with Credit9. They have been thorough , professional, and friendly throughout my debt reduction process.

1 year ago

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John Myers

So far I have been very impressed with Alfredo he has taken time to explain things in detail and make sure I understand.

9 months ago

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William Barron

Credit9 overall, does what they say. However, I feel that the service they provide, in junction with AmeriCore, is a scam within these two entities. I asked for AmeriCores help in April 2023 with my financial difficulties. I paid them well to help reduce my debt, but when it came to my biggest debtor, AmeriCore failed to help me with my debt. Instead, they let it go to the lawyers, increased debt $8000 more than what could have been negotiated, and then turned my debt over to Credot9, who were more than happy to increase my debt even more by adding a 28% financing charge to my approval. Yes they approved me, more than happy to finance me but put me right back in debt. I had to settle, and not happy with the way this all came about….and I might add, my help started out with Credit9, then forwarded to AmeriCore.

1 year ago

Reply from Credit9

Dear William,
Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or dissatisfaction you have experienced during your debt settlement process.

We understand the importance of transparency and effective communication in our services, and we regret if this was not your experience. We want to assure you that we take your concerns seriously and will thoroughly investigate the issues you've raised to ensure they are addressed appropriately.

Our goal is always to provide our clients with the support and solutions they need to achieve financial stability, and we apologize if we fell short of meeting your expectations in this instance.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.
Thank you for bringing this matter to our attention. We appreciate your feedback as it helps us improve our services and better serve our clients in the future.

Sincerely,
Americor

Apr. 23rd, 2024

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KEVIN GILMORE

Everything ended up as explained over the phone.

2 months ago

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Elwood Bowser

Great company help me when no one else would thanks

4 months ago

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Johana Garcia

I recommend them they are the best company

5 months ago

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Denia E Stewart

I like that they approved my loan very quickly.

5 months ago