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Credit9

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Tasia Gazdag

There are many loan companies out there, but I am glad I stumbled upon Credit9.. they are extremely easy to work with. I’ve had nothing but the most respectful and professional customer support! They explain all the details, and if I have a question they are right there to answer them. Love it!

1 year ago

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Jeff Thibault

I have never had a loan company tell me that if I make all of my payments to my debt program on time for a period of time that they would finance me the rest to pay of debt . And credit 9 held to there word . And I am so appreciated for that . And thanks to all the staff for the amazing job to help me.

1 year ago

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Molly Jasso

Going through this process can be very stressful and time consuming, but I never once felt that. Thanks to Courtney K., I always had clear communication about what next steps were, what was expected out of me, and our goals. I never felt ashamed of my current financial status, and I am hopefully that this is the best path for me and my family at this time.

1 year ago

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Anonymous

Mr. Langston was very professional and responded quickly to my questions. The process was fairly simple and straight forward.

7 months ago

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Reply from Credit9

Thank you! 🚀 Mr. Langston always aims to keep things professional and speedy — glad to hear he hit the mark! We’re happy the process felt simple and straightforward for you. If you need anything else, just give us a shout! 🙌😊

Jul. 2nd, 2025

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JENNIFER PEÑA

In the beginning when I was offered the opportunity the representative was very kind and she deserves 5 stars. but when I needed to call the customer service I was disappointed. I just need to move my payday and she treated me super rough. I just hope that next time that I need customer service don't get in touch to the same lady.

8 months ago

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Reply from Credit9

Jennifer,

Thank you for your feedback. We’re glad to hear you had a great experience with our initial representative, but we’re sorry to learn that your interaction with customer service did not meet your expectations. We strive to provide excellent service at every step, and we appreciate you bringing this to our attention.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your experience in more detail and explore potential solutions together. We value your input and want to ensure you receive the support you need.

Kind regards,
Credit9

Mar. 28th, 2025

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Iain Philbrook

Got a Credit9 Loan via Americor's process. I was told the loan wouldn't raise my payment amounts from what it was with Americor, and that this would allow me additional financial freedom such as other loans. Well the Credit9 loan raised my payments by $100/month, and they didn't even pay the full amount to consolidate my loans! 8 months after I get this loan, I find out that my credit card debt (that was supposed to be settled by Credit9) wasn't fully paid off and so the credit bureaus basically had me reported with DOUBLE my debt because of this!! During one of my several phone calls back and forth, the Credit9 representative was blatantly lying to me and telling me that they had made the full payment to my Chase debt, even though I had just confirmed the opposite. Additionally, the Credit9 loan that I was essentially forced into (if I wanted to continue with my life) was over 25% interest!!

11 months ago

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Reply from Credit9

Dear Iain,

We sincerely apologize for the frustrations and challenges you've experienced. Your feedback is extremely important to us, and we want to ensure we address your concerns thoroughly.

Regarding your Credit9 loan, we deeply regret any misunderstanding about the terms of the loan and its impact on your monthly payments. We strive to clearly communicate all program details, and it’s disheartening to hear about the confusion and dissatisfaction you’ve faced.

We are especially concerned about your mention of unresolved credit card debt and reporting issues. We’d like to investigate this matter further to ensure any errors are corrected and all obligations are properly resolved.

Please reach out to us at officeofthepresident@americor.com, or provide your preferred contact information so we can escalate your case to our senior support team. Our goal is to work with you to resolve these matters as quickly and effectively as possible.

Thank you for bringing this to our attention and for giving us the opportunity to make things right.

Sincerely,
Credit9

Jan. 7th, 2025

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RADOSLAV

I received a loan from CREDIT9 a year ago to settle the US BANK debt, for which I have been sued. Three months later, I was in shock when a hearing still took place as US BANK informed me. However, Americor, who was negotiating the settlement with the CREDIT9 loan ensured me that the debt was settled and asked me to contact CREDIT9 from that moment. Eight months later a letter from US BANK came regarding the transfer of the debt to a debt collector! I was in a second shock. I attached the letter to an email and sent to CREDIT9 representative. I didn't get any answer. I sent a second email to customer service and still got no answer. So, I called customer service and sent an email to that representative. She said I would be informed about any updates. Three weeks passed but I haven't received any updates, so I sent an email asking about what's new. No response, again. Since I haven't receive any official correspondence from US BANK about the settlement, nor a tax form 1099-C I can't consider the debt settled. Therefore, for a whole year I am living in stress and nobody from CREDIT9 cares.

1 year ago

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Reply from Credit9

Dear RADOSLAV ,

We sincerely regret to hear about the difficulties and frustration you’ve experienced. We understand how stressful this situation must be, and we take your concerns very seriously. Clear communication and transparency are extremely important to us, and we want to ensure that you receive the assistance and resolution you deserve.

We would like to review your account in detail to clarify the status of your settlement and address any outstanding issues. Please reach out to our Office of the President at officeofthepresident@americor.com, and we will work to get you the answers and support you need as quickly as possible.

We appreciate your patience and the opportunity to assist you further.

Best regards,
Credit9

Feb. 11th, 2025

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Fred Collins

Rick S was excellent in giving me great customer service and made the complete loan transaction easy to understand all agreements and conditions of all the terms of the agreement.

1 year ago

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G Cupec

Interesting company. Willing to work with those who show progress in paying off debts. Have treated me throughout the process. Have a high level of confidence in this working out.

1 year ago

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Reply from Credit9

Thank you for your thoughtful review!

We appreciate your trust and are glad to hear that your experience with us has been positive so far. It’s great to know that our approach and support have made a difference for you. We're committed to helping you succeed in your debt relief journey and will continue working closely with you every step of the way.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Best regards,
Credit9

Oct. 22nd, 2024

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Birdie

Have been very pleased in how fast they were able to get all my debt put into one monthly payment and the fact that they deal with the creditors made everything effortless on my part. Great customer service!

1 year ago

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Tina

I signed up with Americor/Advantage Law 10 months ago. They have saved me thousands of dollars, and now with Credit 9, I can start raising my credit score while clearing my debt.

1 year ago

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Jose Trejo

Credit9 is a great company I am so happy I chose this company to help me with my debt and they are very profesional and have very friendly employees I would definitely recommend this

1 year ago

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Vickie Hiles

I had a great experience, approval and finalization occurred within days and I was then able to begin moving forward with repairing my credit. Everyone was very helpful and knowledgeable.

1 year ago

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Christina

They are pretty good…I do t like how I was told around 410 for 3 yrs and then u give me a 5 year loan and say 630 which is what I was already trying to pay now o gotta get a second job. I also hate how they would always call me instead of email. If I work a 9-5:15 that’s not my fault and I can’t answer the phone and u are not open weekends. Other than that they were nice. They also only gave me 1 day to read the document and didn’t call me back when I had some extra questions

1 year ago

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Reply from Credit9

Thank you for sharing your feedback. We are truly sorry to hear about the concerns you’ve raised regarding the terms of your loan, our communication methods, and the time given to review your documents. We strive to offer flexible solutions and transparent communication to all our clients.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We are committed to resolving your concerns and ensuring you have a positive experience with us.

Thank you for bringing this to our attention. We look forward to assisting you further.

Kind regards,
Credit9

Aug. 5th, 2024

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Brandon Farhat

Aleksey V did a great job following up with me on the credit9 side. He kept me on top of what was needed. He’s consistent and knowledgeable. Thanks Aleks for getting this task completed timely.

1 year ago

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Jefferson Davis

Bottom line credit9 was super quick and John was super helpful. I can't wait to get past this debt issue I got myself into. Getting this loan will definitely help! Thanks to credit9 and americor.

1 year ago

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Beverly Smith

Credit 9 was great to work with. The loan process was quick and easy. Hassle free. Anyone who struggles with debt needs credit9 in your life. With them there is light at the end of the tunnel.

1 year ago

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Linda Barrett

I was in over my head with debt and was struggling to pay my bills. Credit9 came through for me and helped me to get back on track. Thanks to the great team, I will soon be independent from debt!

1 year ago Edited June 18, 2024

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Cyril Faulkner

Credit9 has been very helpful in allowing me to reach my goal of becoming debt free in about another year. The process is moving forward for which I am grateful. I would gladly recommend this company to others.

1 year ago

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Blanche Shorty

I would like to say John L. with Credit9 has helped me tremendously with all my questions. He was very knowledgeable and professional. I highly recommend Credit9 to anyone who is looking to be debt free.

1 year ago

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james wegener

They are awesome. Juan R. was the one who helped me, and was on top of it every step of the way. Great work. One step closer to Debt free,cand it feels great. Big Thank you Credit 9, and Juan. Keep up the amazing work.

1 year ago

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Stacie Endicott

I was with Americor in my 5th year of paying off debt. Credit9 is an extension of Americor. The only reason I agreed to credit9 is because Americor was not going negociate my last card unless I did. These companies are used in conjunction to make money off the interest of the loans. I was quoted a certain term, payment, and finance charge when they were trying to omboard me which quickly changed once they finally got me to agree to the program. I'm doing this because I have come to far to stop now.

1 year ago

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Reply from Credit9

Dear Stacie,

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or confusion you've encountered during your journey with our company.

We understand your concerns and want to address them directly. Our aim is always to provide transparent and fair solutions to our clients, and we regret if this wasn't reflected in your experience.

We would like to investigate your case further to understand the specifics of what happened and how we can rectify the situation. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Your satisfaction is our top priority, and we appreciate your patience and understanding as we strive to improve our services and ensure a positive experience for all our clients.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Sincerely,
Americor

Apr. 23rd, 2024

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francesca alleyne

We recently used Credit9 in resolving some credit issues that we had & within a weeks our problems were resolved. Thank you Credit9 for your help & a job well done. Fran A. Dee A.

1 year ago

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Salvador Varela

Thank you credit9 team you guys were easy to talk too and explain everything quick and easy all the documents that we needed to sign were done quick. The loan was closed quick thank you guys we really needed this.

1 year ago

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Tina Rio Rancho, NM

They are very fast and efficient. Staff are very friendly .thank you for giving me the opportunity to see my goals of being debt free soon. I will recommend them to family and friends.

1 year ago

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Theresa Taylor

Everyone that I talked to at Credit 9 were sincere, honest, patient, and kind. John was especially nice and sounded as excited as I was to get my loan resolved. I would recommend Credit 9 to anyone and everyone because they helped me realize that I am not the only one in this boat! Sincerely, Theresa T.

1 year ago

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Iris D

The representative was there to assist me along the way, the process was simple. I am feeling so much less stress now that I was approved for the loan. Is hard see your credit score go low but I am optimistic with Credit9 to see it go up again. Americor was a good program that help me through my debt. They were all very helpful.

1 year ago

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Charles Fordham

Americor and Credit9 have helped me tremendously in getting my credit corrected. This would have taken me at least two/three years to get to this point. I'm really appreciative for the assistance from Americor and Credit9, and hopefully be able to keep a good credit and build upon this success. Thank you/chf

1 year ago

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Marie MariaLaRosa

Agent Rick S. was very helpful explaining this next step in this process to become debt free. Answered all my questions and made me feel comfortable signing on with Credit9. This senior appreciates his kindness and respect.

1 year ago

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Naj Asaad

I’m currently in the beginning stages of using Credit8. The approval process has been smoother than I thought it would be. Grace was my rep and she explained everything in detail. She was very kind and informative. I appreciate her customer service skills.

1 year ago

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Andre Cohen

Fantastic experience with Credit9. They walked me through the entire process and made sure I understood exactly what will be taking place. The entire process went very smoothly and so very thankful for Grant reaching out to me. This company is worth the price of admission.

1 year ago

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Michael Taegel

Credit9 was extremely helpful in setting up my account and getting everything set in motion to begin the process of of my journey with the company.

9 months ago

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Karen Kraus

I started with a program to reduce my credit. I was finally able to get a loan and my credit rating went from 230 to 620! The program is great.

10 months ago

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Phillip Avery

Credit 9helped with solving my credit problems by telling me upfront how to get my desired results. Then they delivered on the loan to make my problem go away faster

1 year ago

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Ryan Solek

NEVVVVERRRRRRRR use this company ever. They will take your money and screw you over. They will charge you a 26% interest rate, they dont care about you. The WORST customer service. They told me my 3 accounts were setttled, sent me the contract to sign. I sign it and they bumped up my payments by another $280. A year later im being sued by american express because the debt was never settled. Credit9 lied to me, Had me sign a contract knowing it was not settled and then bumped up my payments to put more money in their pockets. Good luck speaking to anyone with english as a first language. Do yourself a favor get a debt lawyer and have them handle your debt. This company is an absolute dumpster fire and i would never recommend this company to anyone

1 year ago

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Reply from Credit9

I’m very sorry to hear about your experience and truly regret the frustration you’ve gone through. I understand your concerns about your accounts and the issues you've had with settlements and payments. Transparency and clear communication are extremely important to us.

We also want to ensure you receive proper support moving forward.Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can look into your case in detail and find a way to resolve these issues. We’re here to help and work with you to get things back on track.

Thank you for bringing this to our attention, and we look forward to assisting you further.
Kind regards,
Credit9

Sep. 27th, 2024

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Ilene orlando

The customer representatives that I spoke to were both wonderful. Spent time helping me upload documents and were very supportive. It is a pleasure working with Credit9

1 year ago

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amy tavis

Made contact with me quickly and helped me get the process started. I was a bit apprehensive because it is a big decision for me. The transaction went smoothly.

1 year ago

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Earl Hinson

This company Credit9 needs to get it's act together,they never let you talk with a supervisor and they have too many people working on your account which makes for a lot of confusion and they don't provide any type of receipts when they settle with a creditor,I started with Credit9 last November 2023, in the end I end up filing Bankruptcy because Credit9 wasn't doing there job, I don't recommend anyone using Credit9 they have Terrible customer service,my loan was for a little over $18,000 and with their high interest rate for 5 years I would've end up paying over $32,000 which is crazy,they are supposed to be in the business to help people not get rich off of customers poor decision making that put me this situation please stay away from this company unless you like a lot of drama and confusion

1 year ago

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Reply from Credit9

Dear Earl,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience with Credit9 and the challenges you faced.

We apologize for any confusion caused by multiple people handling your account and for the lack of communication and receipts for creditor settlements. Your concerns about our customer service and the financial strain you experienced are important to us.

We strive to provide effective support and transparent communication, and it’s clear we fell short in your case. We would like the opportunity to discuss your experience further and work towards a resolution.Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing this to our attention. We hope to address your concerns and improve our services.

Sincerely,

Credit9

Jun. 21st, 2024

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Brooke Duckert

They helped me tremendously to navigate and overcome my financial issues I was struggling with. My experience has been pleasant so far with everyone I've spoken to.

1 year ago

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Mary Heddings

Courtney K. is amazing! She has helped me through all the stressful fund disbursements and followed up with me every step of the way. Awesome customer service!!

1 year ago

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Lawrence Dittmer

I want to thanks all the people at Americor and Credit 9 for their support and help in resolving my credit problems. I could not have done it without their advice and help.

1 year ago

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Jeff Baldridge

I like to say Credit9 has helped me tremendously and they do what they say they are going to do. I highly recommend them to anyone and they are there to help their customers.

1 year ago

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David Rushbrook

Terrible. Don’t do it! They started charging me interest on March 7th but didn’t pay off my creditors until the end of the month. My largest creditor had to be paid off by March 31st. After calling them daily for weeks about where my money was with different excuses each time, they finally gave me the $7k right before it was due. For this same creditor, I had to negotiate the debt myself because they wouldn’t work with the debt negotiators, but credit9 still added a negotiation fee on my loan. Now I’m paying almost $600 a month to pay them off and only $170 is going to principal. Just don’t do it!

1 year ago

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Reply from Credit9

Dear David,

We're deeply sorry to hear about the challenges you've encountered and for any inconvenience this situation has caused. Your satisfaction is of utmost importance to us, and we're committed to resolving this matter promptly.

After a thorough review of your case, it seems there may have been some misunderstanding or oversight regarding the status of your accounts with AMEX and Affirm. We understand the seriousness of the situation and are taking immediate steps to rectify it.

We would greatly appreciate the opportunity to speak with you directly to gain a better understanding of the issues you're facing and to work together towards a resolution. Please contact us at officeofthepresident@americor.com at your earliest convenience so we can address your concerns and find a solution that meets your needs.

Thank you for bringing this to our attention. Your feedback helps us improve our services and ensures that we can better serve you and all our clients in the future.

Sincerely,
Credit9

Apr. 22nd, 2024

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Guadalupe V

Credit 9 is a loan company to consolidate my credit cards. The company is a great company that will take you out of deb. Thanks Credit9 for complying with the federal laws.

1 year ago

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Kelly Shute

Americor was my start point. After ruining my credit and making me deal with multiple lawsuits and settlements, they gave me less than 48hours notice to sign into a. Agreement with Credit9. Credut8 was happy to give me a loan with a huge percentage rate, a huge payment, and terrible customer service. I made them aware that the date they wanted to pull the automatic draw was not going to work for me. I put in a written request through the app. Funny, they never got it, over drew my account. Customer service rep was super rude and after all that, I never got to speak to a manager, nothing got resolved, I was promised a call back yesterday night…and still nothing. Plus, the lousy credut9 app won’t work and all of my Americor info is suddenly gone. Wtf? Huge mistake! Don’t do any deals with Americor or Credit9.

1 year ago

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Reply from Credit9

Dear Kelly,

We deeply regret the challenges you've encountered and apologize for any inconvenience caused. Your experience does not meet the standards we strive for, and we take your feedback seriously. Please know that we are committed to resolving this matter promptly. Kindly reach out to us directly so we can address your concerns and work towards finding a solution that meets your needs.
Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

We value your business and appreciate the opportunity to make things right. Your satisfaction is our priority, and we're dedicated to improving our services based on your feedback. Thank you for bringing this to our attention.

Sincerely,
Credit9

Apr. 23rd, 2024

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Kimberly Nordstrom

Great customer service. Tammy V. made it easy and was always very kind and helpful. She answered all my questions. The process was completed very quickly.

1 year ago

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Deborah Diane Mora

My experience has been so fantastic. My representative Alfredo is so knowledgeable and helped me every step of the way. I am very excited to be with Credit9!

1 year ago

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Horacio Ferreira

I liked the ease of dealing with Credit9. It was seamless when it came to what to do from one settlement to the other. I would highly recommend their service to anyone looking to get their credit back on track.

1 year ago

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Denise Hofstetter

It’s been a long road, I’m almost done. Thank you for helping me get to my final stretch. Very helpful and patient with me and everyone was ready and able to answer all my questions.

1 year ago

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Lettie Quezada

Credit9 is giving me peace of mind. I'm so glad they are helping me get out of debt.

7 months ago

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Reply from Credit9

Peace of mind is priceless — and we’re so glad Credit9 is helping you find it! 😊💙 Getting out of debt can feel like climbing a mountain, but you’re doing it step by step. We’re cheering you on the whole way! 🏔️💪

Jul. 2nd, 2025