Name: Credit9
Rating: 4.6

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Martha Martinez

Thank you for you help in helping me achieve my goals in getting out of debt. It had been a struggle to make all my pymts on time. Putting half of my debt through debt relief program and with credit 9 with the loan helped me to pay off my debt sooner.

6 months ago

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Josh Taylor

Courtney is the BEST. I was a little nervous at first but she has been super helpful, super insightful, and extremely easy to work with. She made the process really easy and made me feel like I was talking to a long time friend. I can’t say enough good about her and credit9.

6 months ago

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Karen Garmon

I would rate my overall experience very good. The only confusion I had was when one of my creditors had to be negotiated and I didn't understand so late in the game why my payments at the time did not reflect. So to me, the communication was lost. Now on the good side, once that agreement was agreed the simplicity to also incorporate Credit9 who then loans for 100% payoff with obviously large negotiated sum to be paid was seemless.

6 months ago

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KJ Jackson

Courtney has been really helpful through this process and through the stress of dealing with creditors. It’s good having someone that is understanding of the situation and not judgemental. The creditors obviously don’t see it that way. Thank you Courtney.

6 months ago

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Randi Lanier

Rick and his associates were friendly and diligent in helping us proceed with our loan. They answered all our questions and really helped us through the process. I would recommend him to friends in the future who need this service.

6 months ago

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You are in great hands with Credit9!

You are definitely in great hands and treated with integrity and respect. Credit9 will take you through the process and explain everything to you as you go. It’s important to communicate with your clients and we felt confident though the process! Thanks Credit9 team!

6 months ago

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Judy Whitehead

Credit9 helped me with getting my loan processed and the rest of my debts paid off. Now I will just have one payment and will not have to worry about calls, letters and continued charges on the debts. I would highly recommend giving Credit9 a try, you will be so glad you did!

7 months ago

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Dayamoy

Through a series of unfortunate circumstances beyond my control I suddenly found myself in a true financial crisis. Following the step by step process I am now in the final stages of getting it all taken care of, which I am deeply appreciative.

7 months ago

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Florine Votino

The customer service is great. Especially with Andrew C. He was very patient and helpful and went over and above to make this process easy. He's always been available and easy to talk to and so very pleasant.. Nada M. was very helpful and kind also.. Thank you!

7 months ago

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Tasia Gazdag

There are many loan companies out there, but I am glad I stumbled upon Credit9.. they are extremely easy to work with. I’ve had nothing but the most respectful and professional customer support! They explain all the details, and if I have a question they are right there to answer them. Love it!

7 months ago

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Jeff Thibault

I have never had a loan company tell me that if I make all of my payments to my debt program on time for a period of time that they would finance me the rest to pay of debt . And credit 9 held to there word . And I am so appreciated for that . And thanks to all the staff for the amazing job to help me.

7 months ago

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Charles Fordham

Americor and Credit9 have helped me tremendously in getting my credit corrected. This would have taken me at least two/three years to get to this point. I'm really appreciative for the assistance from Americor and Credit9, and hopefully be able to keep a good credit and build upon this success. Thank you/chf

5 months ago

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Leslie Luhmann

Very easy to work with , quick to get a loan to pay off our credit cards & rebuild our credit !

1 month ago

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Angelee Oster

I was very satisfied with the support on my loan. I look forward to continuing my loan and relationship with Credit9.

1 month ago

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Danilo Duran

This company got me out of debt with my creditors fast and easy. I’m very satisfied with the process as they stand by what they say.

3 months ago

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Ross Leach

Credit9 was only interested in them benefiting at my expense and extended time with fee's and interest meant to stalemate your progress. Any savings they negotiated went for their benefit, since with the interest and fees paid every month my total debt increased more than what it amounted to before I began consolidation.

3 months ago Edited August 27, 2024

Reply from Credit9

Thank you for your feedback. We are sorry to hear about your dissatisfaction with our services and the fees associated with your loan from Credit9. We understand how frustrating it can be when expectations are not met.

At Credit9, we strive to be transparent with our clients about all costs and fees involved in our programs. We regret that this was not your experience, and we would like to address your concerns directly.

Please reach out to us at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is important to us, and we are committed to finding a resolution that works for you.

Thank you for bringing this to our attention. We look forward to assisting you further.

Kind regards,
Credit9

Aug. 5th, 2024

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Earl Hinson

This company Credit9 needs to get it's act together,they never let you talk with a supervisor and they have too many people working on your account which makes for a lot of confusion and they don't provide any type of receipts when they settle with a creditor,I started with Credit9 last November 2023, in the end I end up filing Bankruptcy because Credit9 wasn't doing there job, I don't recommend anyone using Credit9 they have Terrible customer service,my loan was for a little over $18,000 and with their high interest rate for 5 years I would've end up paying over $32,000 which is crazy,they are supposed to be in the business to help people not get rich off of customers poor decision making that put me this situation please stay away from this company unless you like a lot of drama and confusion

5 months ago

Reply from Credit9

Dear Earl,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience with Credit9 and the challenges you faced.

We apologize for any confusion caused by multiple people handling your account and for the lack of communication and receipts for creditor settlements. Your concerns about our customer service and the financial strain you experienced are important to us.

We strive to provide effective support and transparent communication, and it’s clear we fell short in your case. We would like the opportunity to discuss your experience further and work towards a resolution.Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing this to our attention. We hope to address your concerns and improve our services.

Sincerely,

Credit9

Jun. 21st, 2024

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Cruz Pedro

A great customer service he explained all the details

1 week ago

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Blanche Shorty

I would like to say John L. with Credit9 has helped me tremendously with all my questions. He was very knowledgeable and professional. I highly recommend Credit9 to anyone who is looking to be debt free.

6 months ago

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james wegener

They are awesome. Juan R. was the one who helped me, and was on top of it every step of the way. Great work. One step closer to Debt free,cand it feels great. Big Thank you Credit 9, and Juan. Keep up the amazing work.

6 months ago

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Stacie Endicott

I was with Americor in my 5th year of paying off debt. Credit9 is an extension of Americor. The only reason I agreed to credit9 is because Americor was not going negociate my last card unless I did. These companies are used in conjunction to make money off the interest of the loans. I was quoted a certain term, payment, and finance charge when they were trying to omboard me which quickly changed once they finally got me to agree to the program. I'm doing this because I have come to far to stop now.

7 months ago

Reply from Credit9

Dear Stacie,

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or confusion you've encountered during your journey with our company.

We understand your concerns and want to address them directly. Our aim is always to provide transparent and fair solutions to our clients, and we regret if this wasn't reflected in your experience.

We would like to investigate your case further to understand the specifics of what happened and how we can rectify the situation. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Your satisfaction is our top priority, and we appreciate your patience and understanding as we strive to improve our services and ensure a positive experience for all our clients.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Sincerely,
Americor

Apr. 23rd, 2024

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francesca alleyne

We recently used Credit9 in resolving some credit issues that we had & within a weeks our problems were resolved. Thank you Credit9 for your help & a job well done. Fran A. Dee A.

7 months ago

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Salvador Varela

Thank you credit9 team you guys were easy to talk too and explain everything quick and easy all the documents that we needed to sign were done quick. The loan was closed quick thank you guys we really needed this.

8 months ago

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Tina Rio Rancho, NM

They are very fast and efficient. Staff are very friendly .thank you for giving me the opportunity to see my goals of being debt free soon. I will recommend them to family and friends.

8 months ago

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Johana Garcia

I recommend them they are the best company

3 weeks ago

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lalchand muralidhar

Excellent service very helpful staff big relief thank you so much

1 month ago

Reply from Credit9

Thank you for your wonderful feedback!

We’re thrilled to hear that our team has been helpful and that you’re experiencing relief through our service. It’s our goal to provide the best possible support to help you regain financial peace of mind.

If you ever need anything or have further questions, we’re here for you every step of the way!

Best regards,
The Americor Team

Oct. 22nd, 2024

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Marie MariaLaRosa

Agent Rick S. was very helpful explaining this next step in this process to become debt free. Answered all my questions and made me feel comfortable signing on with Credit9. This senior appreciates his kindness and respect.

5 months ago

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Naj Asaad

I’m currently in the beginning stages of using Credit8. The approval process has been smoother than I thought it would be. Grace was my rep and she explained everything in detail. She was very kind and informative. I appreciate her customer service skills.

7 months ago

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Andre Cohen

Fantastic experience with Credit9. They walked me through the entire process and made sure I understood exactly what will be taking place. The entire process went very smoothly and so very thankful for Grant reaching out to me. This company is worth the price of admission.

7 months ago

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Stacey Torrey

Credit 9 loan to help me with my credit score! And resolved debts paid! Such a awesome feeling!

2 months ago

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Johnny Mulero

I dealt with Rick S. at Credit9. The experience was very pleasant and he was very professional and informative.

3 months ago

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Lanita Adams

Fast easy transaction. The interest rate is outrageous in my opinion. Therefore, I need to find other funding sources almost immediately.

2 months ago

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Winston Gayle

Been working with Credit9 for a few few months and I’m pleased with the communication and effectiveness. Looking forward to better my credit and go back to the place I was.

4 months ago

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Jeremiah Ruiz

I really liked how credit 9 came in and really expedited negotiations and I mean quick. Very professional and helpful representatives.

5 months ago

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Donald Bargy

Good customer service. Took the time to explain something that I had misunderstood. Getting me squared away soon, on my way to being out of debt!

5 months ago

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Jose Velazquez

I'm very happy with the service I'm glad I chose to do this plan to be dep free. I even recommend my mom to do this plan very happy with the service

5 months ago

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pete castillo

Working with Credit 9 has been a great experience. I would highly recommend Credit 9 to anyone wanting to consolidate their personal debt.

5 months ago

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Gay

Gabriel was extremely helpful in guiding me through the process. Couldn't have done it without him. Credit9 sure made the process go smoothly.

5 months ago

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Darron Wilson

I regret going through credit 9/americor. It ruined my credit score and I ended up in more debt because they had me stop payments on my credit cards which accumulated late fees and interest. They only ended up getting me a loan to help pay for half of one of the credit cards and the other card ended up going to collections because they don't work with Wells Fargo.

5 months ago

Reply from Credit9

Darron,
We appreciate you taking the time to share your experience with us. We're sorry to hear that you are unhappy with the outcome of your program with Credit9/Americor. Our goal is to help clients reduce their debt, not add to it, and it's concerning to hear that your experience did not meet these expectations. We understand how frustrating it can be to see your credit score impacted and to deal with late fees and interest.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We are committed to resolving this issue and providing the support you need.

Kind regards,
Americor/Credit9

Jun. 19th, 2024

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Shanilla Balcom

Wanted to get out of the 25.99 % interest on my credit cards so went the route of debt consolidation. Only to tank my credit score, and get charge 25.99% interest with them. Thankfully I was able to pay it off because it would’ve left me with 22,000 in interest alone: how they think they are helping anyone. Beyond me. And I’m still fighting to get my 300$ back that they took from my account but told me they have no record of that. Even though I sent them my bank statement. Would not recommend or trust.

5 months ago

Reply from Credit9

Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your debt consolidation journey. Your feedback is invaluable to us as we continuously strive to improve our services and processes.

We understand the importance of transparency and accountability in financial matters, and it's disheartening to hear that you encountered difficulties, both in terms of the interest rates and the issue with the $300 refund. We assure you that we take such matters seriously and are committed to resolving them promptly.

Your satisfaction is our top priority, and we are dedicated to addressing your concerns to the best of our ability. Please contact us at Officeofthepresident@americor.com to further investigate this issue.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us directly. We value your trust and appreciate the opportunity to make things right.

Warm regards,
Credit 9

Jun. 5th, 2024

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Brooke Duckert

They helped me tremendously to navigate and overcome my financial issues I was struggling with. My experience has been pleasant so far with everyone I've spoken to.

6 months ago

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Mary Heddings

Courtney K. is amazing! She has helped me through all the stressful fund disbursements and followed up with me every step of the way. Awesome customer service!!

6 months ago

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Lawrence Dittmer

I want to thanks all the people at Americor and Credit 9 for their support and help in resolving my credit problems. I could not have done it without their advice and help.

7 months ago

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Jeff Baldridge

I like to say Credit9 has helped me tremendously and they do what they say they are going to do. I highly recommend them to anyone and they are there to help their customers.

7 months ago

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David Rushbrook

Terrible. Don’t do it! They started charging me interest on March 7th but didn’t pay off my creditors until the end of the month. My largest creditor had to be paid off by March 31st. After calling them daily for weeks about where my money was with different excuses each time, they finally gave me the $7k right before it was due. For this same creditor, I had to negotiate the debt myself because they wouldn’t work with the debt negotiators, but credit9 still added a negotiation fee on my loan. Now I’m paying almost $600 a month to pay them off and only $170 is going to principal. Just don’t do it!

7 months ago

Reply from Credit9

Dear David,

We're deeply sorry to hear about the challenges you've encountered and for any inconvenience this situation has caused. Your satisfaction is of utmost importance to us, and we're committed to resolving this matter promptly.

After a thorough review of your case, it seems there may have been some misunderstanding or oversight regarding the status of your accounts with AMEX and Affirm. We understand the seriousness of the situation and are taking immediate steps to rectify it.

We would greatly appreciate the opportunity to speak with you directly to gain a better understanding of the issues you're facing and to work together towards a resolution. Please contact us at officeofthepresident@americor.com at your earliest convenience so we can address your concerns and find a solution that meets your needs.

Thank you for bringing this to our attention. Your feedback helps us improve our services and ensures that we can better serve you and all our clients in the future.

Sincerely,
Credit9

Apr. 22nd, 2024

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Guadalupe V

Credit 9 is a loan company to consolidate my credit cards. The company is a great company that will take you out of deb. Thanks Credit9 for complying with the federal laws.

7 months ago

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Kelly Shute

Americor was my start point. After ruining my credit and making me deal with multiple lawsuits and settlements, they gave me less than 48hours notice to sign into a. Agreement with Credit9. Credut8 was happy to give me a loan with a huge percentage rate, a huge payment, and terrible customer service. I made them aware that the date they wanted to pull the automatic draw was not going to work for me. I put in a written request through the app. Funny, they never got it, over drew my account. Customer service rep was super rude and after all that, I never got to speak to a manager, nothing got resolved, I was promised a call back yesterday night…and still nothing. Plus, the lousy credut9 app won’t work and all of my Americor info is suddenly gone. Wtf? Huge mistake! Don’t do any deals with Americor or Credit9.

7 months ago

Reply from Credit9

Dear Kelly,

We deeply regret the challenges you've encountered and apologize for any inconvenience caused. Your experience does not meet the standards we strive for, and we take your feedback seriously. Please know that we are committed to resolving this matter promptly. Kindly reach out to us directly so we can address your concerns and work towards finding a solution that meets your needs.
Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

We value your business and appreciate the opportunity to make things right. Your satisfaction is our priority, and we're dedicated to improving our services based on your feedback. Thank you for bringing this to our attention.

Sincerely,
Credit9

Apr. 23rd, 2024

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Kimberly Nordstrom

Great customer service. Tammy V. made it easy and was always very kind and helpful. She answered all my questions. The process was completed very quickly.

7 months ago

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Deborah Diane Mora

My experience has been so fantastic. My representative Alfredo is so knowledgeable and helped me every step of the way. I am very excited to be with Credit9!

7 months ago

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Denia E Stewart

I like that they approved my loan very quickly.

1 month ago