Name: Credit9
Rating: 4.6

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Verified Customer

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Marianne Winter-Greene San Francisco, CA

They were very prompt and quickly answered and helped me with my request, with the desired resolution. Awesome. Jessica was great and very knowledgeable.

1 year ago

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Horacio Ferreira

I liked the ease of dealing with Credit9. It was seamless when it came to what to do from one settlement to the other. I would highly recommend their service to anyone looking to get their credit back on track.

4 months ago

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Angel Vargas

The process was simple and one I qualified, the Credit9 rep was there to assist along the way. He's always been there to answer any questions I had asking the way. An already stressful situation such as finding debt solution was made easier by him.

9 months ago

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Paul Premazon

It was an easy experience and I received a lot of assistance getting my Americor account established yet when it came to Credit9 approval 6 months later I tended to have difficulties and also need difficulty getting a hold of my Rep from either Americor or Cr3edit9 to get the answers I was seeking. When it came to Aleksey contacting me I was a little apprehensive due to my previous experience. Aleksey made it easy for me and followed through like he said and answered when I called as well as responding in a timely manner. Thanks Aleksey and Credit9/Amdericor!!!

9 months ago

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Robin Papendik

My debt was so overwhelming, between AmeriCor and Credit9, it became much more manageable. The customer service agents were always helpful and kind. The quickness of paying off all the debt was great and something I could achieve. The websites are easy to maneuver.

9 months ago

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Shandee Donner

My debt was overwhelming and I was very hesitant on taking the leap with Credit9 but I am so glad I did! The support i received from them was amazing and with their help i will be debt free after completing the program. Thank you Credit9!

10 months ago

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Waseelat

I am so happy and more than with Credit9 witjh my application process, it was very easy. They were incredibly efficient and got all my debt settled ready to be paid off in days to come. I couldn't be more pleased than this Thank you 😊

10 months ago

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Crystal Miner

Had the pleasure of working with Dylan G he walked me through the whole process and explained to me everything even when I called him to have him explain the paperwork that I got he was very patient and kind. Would recommend him for employee of the month

10 months ago

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David Heard

I had the pleasure of working with a very good and friendly Credit9 representative, Patricia U. She was very pleasant and helpful, making everything easy to understand. I am having a great experience with Credit9 and will recommend them to anyone in my situation.

10 months ago

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Kristy

The process was super easy and with terms I could agree with. It’s been lengthy (not the loan process but the restoration of credit) but Credit9 has helped me wrap it up with a pretty little bow. Aimey has been amazing and very easy to communicate with. Notified me each step of the way!

10 months ago

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Robin Simpson

I am very pleased with Credit9, they have been honest and up front about every aspect of the process. Wonderful communication. I believe them to be absolutely trustworthy. I highly recommend them to anyone looking to improve their financial situation.

10 months ago

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Martha Martinez

Thank you for you help in helping me achieve my goals in getting out of debt. It had been a struggle to make all my pymts on time. Putting half of my debt through debt relief program and with credit 9 with the loan helped me to pay off my debt sooner.

10 months ago

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Josh Taylor

Courtney is the BEST. I was a little nervous at first but she has been super helpful, super insightful, and extremely easy to work with. She made the process really easy and made me feel like I was talking to a long time friend. I can’t say enough good about her and credit9.

10 months ago

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Karen Garmon

I would rate my overall experience very good. The only confusion I had was when one of my creditors had to be negotiated and I didn't understand so late in the game why my payments at the time did not reflect. So to me, the communication was lost. Now on the good side, once that agreement was agreed the simplicity to also incorporate Credit9 who then loans for 100% payoff with obviously large negotiated sum to be paid was seemless.

10 months ago

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KJ Jackson

Courtney has been really helpful through this process and through the stress of dealing with creditors. It’s good having someone that is understanding of the situation and not judgemental. The creditors obviously don’t see it that way. Thank you Courtney.

11 months ago

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Randi Lanier

Rick and his associates were friendly and diligent in helping us proceed with our loan. They answered all our questions and really helped us through the process. I would recommend him to friends in the future who need this service.

11 months ago

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You are in great hands with Credit9!

You are definitely in great hands and treated with integrity and respect. Credit9 will take you through the process and explain everything to you as you go. It’s important to communicate with your clients and we felt confident though the process! Thanks Credit9 team!

11 months ago

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Judy Whitehead

Credit9 helped me with getting my loan processed and the rest of my debts paid off. Now I will just have one payment and will not have to worry about calls, letters and continued charges on the debts. I would highly recommend giving Credit9 a try, you will be so glad you did!

11 months ago

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Dayamoy

Through a series of unfortunate circumstances beyond my control I suddenly found myself in a true financial crisis. Following the step by step process I am now in the final stages of getting it all taken care of, which I am deeply appreciative.

11 months ago

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Roy Sabine

Process was straightforward. The representative I spoke with was very friendly and helpful.

1 month ago

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Theresa Taylor

Everyone that I talked to at Credit 9 were sincere, honest, patient, and kind. John was especially nice and sounded as excited as I was to get my loan resolved. I would recommend Credit 9 to anyone and everyone because they helped me realize that I am not the only one in this boat! Sincerely, Theresa T.

7 months ago

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Iris D

The representative was there to assist me along the way, the process was simple. I am feeling so much less stress now that I was approved for the loan. Is hard see your credit score go low but I am optimistic with Credit9 to see it go up again. Americor was a good program that help me through my debt. They were all very helpful.

8 months ago

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Dave

I spoke with an agent today is is getting me set up. He explained everything well. To date, I am very satisfied.

3 months ago

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Mary Toner

All my contacts with Credit9 have been very professional. All my questions have been addressed. No negative comments to give. Thank you Credit9

5 months ago

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Ryan Solek

NEVVVVERRRRRRRR use this company ever. They will take your money and screw you over. They will charge you a 26% interest rate, they dont care about you. The WORST customer service. They told me my 3 accounts were setttled, sent me the contract to sign. I sign it and they bumped up my payments by another $280. A year later im being sued by american express because the debt was never settled. Credit9 lied to me, Had me sign a contract knowing it was not settled and then bumped up my payments to put more money in their pockets. Good luck speaking to anyone with english as a first language. Do yourself a favor get a debt lawyer and have them handle your debt. This company is an absolute dumpster fire and i would never recommend this company to anyone

6 months ago

Reply from Credit9

I’m very sorry to hear about your experience and truly regret the frustration you’ve gone through. I understand your concerns about your accounts and the issues you've had with settlements and payments. Transparency and clear communication are extremely important to us.

We also want to ensure you receive proper support moving forward.Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can look into your case in detail and find a way to resolve these issues. We’re here to help and work with you to get things back on track.

Thank you for bringing this to our attention, and we look forward to assisting you further.
Kind regards,
Credit9

Sep. 27th, 2024

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Ilene orlando

The customer representatives that I spoke to were both wonderful. Spent time helping me upload documents and were very supportive. It is a pleasure working with Credit9

7 months ago

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amy tavis

Made contact with me quickly and helped me get the process started. I was a bit apprehensive because it is a big decision for me. The transaction went smoothly.

8 months ago

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Jefferson Davis

Bottom line credit9 was super quick and John was super helpful. I can't wait to get past this debt issue I got myself into. Getting this loan will definitely help! Thanks to credit9 and americor.

9 months ago

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Beverly Smith

Credit 9 was great to work with. The loan process was quick and easy. Hassle free. Anyone who struggles with debt needs credit9 in your life. With them there is light at the end of the tunnel.

9 months ago

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Linda Barrett

I was in over my head with debt and was struggling to pay my bills. Credit9 came through for me and helped me to get back on track. Thanks to the great team, I will soon be independent from debt!

9 months ago Edited June 18, 2024

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Cyril Faulkner

Credit9 has been very helpful in allowing me to reach my goal of becoming debt free in about another year. The process is moving forward for which I am grateful. I would gladly recommend this company to others.

10 months ago

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Blanche Shorty

I would like to say John L. with Credit9 has helped me tremendously with all my questions. He was very knowledgeable and professional. I highly recommend Credit9 to anyone who is looking to be debt free.

10 months ago

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james wegener

They are awesome. Juan R. was the one who helped me, and was on top of it every step of the way. Great work. One step closer to Debt free,cand it feels great. Big Thank you Credit 9, and Juan. Keep up the amazing work.

11 months ago

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Stacie Endicott

I was with Americor in my 5th year of paying off debt. Credit9 is an extension of Americor. The only reason I agreed to credit9 is because Americor was not going negociate my last card unless I did. These companies are used in conjunction to make money off the interest of the loans. I was quoted a certain term, payment, and finance charge when they were trying to omboard me which quickly changed once they finally got me to agree to the program. I'm doing this because I have come to far to stop now.

11 months ago

Reply from Credit9

Dear Stacie,

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or confusion you've encountered during your journey with our company.

We understand your concerns and want to address them directly. Our aim is always to provide transparent and fair solutions to our clients, and we regret if this wasn't reflected in your experience.

We would like to investigate your case further to understand the specifics of what happened and how we can rectify the situation. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Your satisfaction is our top priority, and we appreciate your patience and understanding as we strive to improve our services and ensure a positive experience for all our clients.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Sincerely,
Americor

Apr. 23rd, 2024

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Florine Votino

The customer service is great. Especially with Andrew C. He was very patient and helpful and went over and above to make this process easy. He's always been available and easy to talk to and so very pleasant.. Nada M. was very helpful and kind also.. Thank you!

1 year ago

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Tasia Gazdag

There are many loan companies out there, but I am glad I stumbled upon Credit9.. they are extremely easy to work with. I’ve had nothing but the most respectful and professional customer support! They explain all the details, and if I have a question they are right there to answer them. Love it!

1 year ago

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Jeff Thibault

I have never had a loan company tell me that if I make all of my payments to my debt program on time for a period of time that they would finance me the rest to pay of debt . And credit 9 held to there word . And I am so appreciated for that . And thanks to all the staff for the amazing job to help me.

1 year ago

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Charles Fordham

Americor and Credit9 have helped me tremendously in getting my credit corrected. This would have taken me at least two/three years to get to this point. I'm really appreciative for the assistance from Americor and Credit9, and hopefully be able to keep a good credit and build upon this success. Thank you/chf

9 months ago

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Marie MariaLaRosa

Agent Rick S. was very helpful explaining this next step in this process to become debt free. Answered all my questions and made me feel comfortable signing on with Credit9. This senior appreciates his kindness and respect.

10 months ago

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Naj Asaad

I’m currently in the beginning stages of using Credit8. The approval process has been smoother than I thought it would be. Grace was my rep and she explained everything in detail. She was very kind and informative. I appreciate her customer service skills.

11 months ago

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Zoraida Hernandez

My experience with Credit 9 was very good, they were very helpful. I did not think I would get approved so quickly.

5 months ago

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Danilo Duran

This company got me out of debt with my creditors fast and easy. I’m very satisfied with the process as they stand by what they say.

7 months ago

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Ross Leach

Credit9 was only interested in them benefiting at my expense and extended time with fee's and interest meant to stalemate your progress. Any savings they negotiated went for their benefit, since with the interest and fees paid every month my total debt increased more than what it amounted to before I began consolidation.

8 months ago Edited August 27, 2024

Reply from Credit9

Thank you for your feedback. We are sorry to hear about your dissatisfaction with our services and the fees associated with your loan from Credit9. We understand how frustrating it can be when expectations are not met.

At Credit9, we strive to be transparent with our clients about all costs and fees involved in our programs. We regret that this was not your experience, and we would like to address your concerns directly.

Please reach out to us at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is important to us, and we are committed to finding a resolution that works for you.

Thank you for bringing this to our attention. We look forward to assisting you further.

Kind regards,
Credit9

Aug. 5th, 2024

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Earl Hinson

This company Credit9 needs to get it's act together,they never let you talk with a supervisor and they have too many people working on your account which makes for a lot of confusion and they don't provide any type of receipts when they settle with a creditor,I started with Credit9 last November 2023, in the end I end up filing Bankruptcy because Credit9 wasn't doing there job, I don't recommend anyone using Credit9 they have Terrible customer service,my loan was for a little over $18,000 and with their high interest rate for 5 years I would've end up paying over $32,000 which is crazy,they are supposed to be in the business to help people not get rich off of customers poor decision making that put me this situation please stay away from this company unless you like a lot of drama and confusion

9 months ago

Reply from Credit9

Dear Earl,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience with Credit9 and the challenges you faced.

We apologize for any confusion caused by multiple people handling your account and for the lack of communication and receipts for creditor settlements. Your concerns about our customer service and the financial strain you experienced are important to us.

We strive to provide effective support and transparent communication, and it’s clear we fell short in your case. We would like the opportunity to discuss your experience further and work towards a resolution.Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing this to our attention. We hope to address your concerns and improve our services.

Sincerely,

Credit9

Jun. 21st, 2024

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Brooke Duckert

They helped me tremendously to navigate and overcome my financial issues I was struggling with. My experience has been pleasant so far with everyone I've spoken to.

10 months ago

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Mary Heddings

Courtney K. is amazing! She has helped me through all the stressful fund disbursements and followed up with me every step of the way. Awesome customer service!!

11 months ago

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Lawrence Dittmer

I want to thanks all the people at Americor and Credit 9 for their support and help in resolving my credit problems. I could not have done it without their advice and help.

11 months ago

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Jeff Baldridge

I like to say Credit9 has helped me tremendously and they do what they say they are going to do. I highly recommend them to anyone and they are there to help their customers.

11 months ago

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David Rushbrook

Terrible. Don’t do it! They started charging me interest on March 7th but didn’t pay off my creditors until the end of the month. My largest creditor had to be paid off by March 31st. After calling them daily for weeks about where my money was with different excuses each time, they finally gave me the $7k right before it was due. For this same creditor, I had to negotiate the debt myself because they wouldn’t work with the debt negotiators, but credit9 still added a negotiation fee on my loan. Now I’m paying almost $600 a month to pay them off and only $170 is going to principal. Just don’t do it!

11 months ago

Reply from Credit9

Dear David,

We're deeply sorry to hear about the challenges you've encountered and for any inconvenience this situation has caused. Your satisfaction is of utmost importance to us, and we're committed to resolving this matter promptly.

After a thorough review of your case, it seems there may have been some misunderstanding or oversight regarding the status of your accounts with AMEX and Affirm. We understand the seriousness of the situation and are taking immediate steps to rectify it.

We would greatly appreciate the opportunity to speak with you directly to gain a better understanding of the issues you're facing and to work together towards a resolution. Please contact us at officeofthepresident@americor.com at your earliest convenience so we can address your concerns and find a solution that meets your needs.

Thank you for bringing this to our attention. Your feedback helps us improve our services and ensures that we can better serve you and all our clients in the future.

Sincerely,
Credit9

Apr. 22nd, 2024

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Guadalupe V

Credit 9 is a loan company to consolidate my credit cards. The company is a great company that will take you out of deb. Thanks Credit9 for complying with the federal laws.

11 months ago