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StudentUniverse

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Daniel Ashat Sterling, VA

Great communication tools, easy to use desktop interface.

1 month ago

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Felise Milan Hastings-on-Hudson, NY

While I did ultimately receive my booking confirmation, it was a very frought process. Initially I made it all the way thru payment and then got a message that they couldn't complete my reservation. I tried it again and then got a message that I would have to call. I called and was told that during the time I chose the flight and finished filling out the info on the website, the price had gone up and if I wanted her to book it for me at the new higher price it would be more than $100 more and she would be charging me a few for booking it. I chose to go back on and was ultimately able to book the flight at the original price. But this all took a long time and was very frustrating.

1 year ago

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Elizabeth LaFlamme Anderson, SC

Everything was easy to use and as I checked out, the price kept getting lower and lower… like more and more coupons were found than before and the ticket was much cheaper than expected and saved me so much money. AND they responded to my emails within the hour which helped me book my flight quicker.

1 year ago

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Brendan Lindicy New York, NY

I liked that you allow buyers to choose their seats and include bag protection as well as specialized meals in case of dietary restrictions. I also enjoyed the discounts and various choices of flights available. My dislikes are how some features are available on the website but not available on the app and vice versa. For example, bag protection was only available on the app but not on the website or seat selection was only available on the website but not on the app. My other dislike is that bag checks don’t specify the price of additional bags until after booking the flight.

1 year ago

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Madelaine Botti Bonita Springs, FL

I was surprised to have this link appear to Student Universe while booking our flight from a different search engine. I even shut it down and restarted and it happened again. So I decided it must be legitimate. It was easy. The price was was very good. Thank you!

1 year ago

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Freda Liang Ann Arbor, MI

I like the interface and for providing flexible dates to check different prices. But sometimes even with student discounts, the price is still higher than other flight tickets booking websites. I hope there will be more discounts/coupons for students.

1 year ago

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Valentina Alice Gozzini Allston, MA

I like how easy the website work. I like being informed about the baggage [possibilities right on the website and that I don't have to communicate directly with the airlines with every small question when purchasing the ticket.

1 year ago

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Joseph Tanios

The price and the quick response to my feedback. One thing I would like to add: It would have helped me a great deal before I finalized and paid for the ticket, to know that I will not be able to select my seats until 24 hours before departure. I accessed British Airways website and that is the response I received. This means I will not have too many choices with regard to seating. Thanks for listening.

1 year ago

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Myles Griffin Washington, DC

Overall, I had a smooth booking experience. The rest has been slightly annoying but manageable. Firstly, I didn't receive my E-ticket immediately and I had to contact customer support. Luckily, the guy who assisted me was very friendly and was able to assist right away. Secondly, StudentUniverse doesn't clarify whether a ticket is an Economy or Basic economy ticket. And while it might not make a huge difference for smaller budget airlines, it makes a huge difference for United in specific because on a basic economy ticket, you don't get free seat selection or a free checked bag. The one comforting thing is that I was able to use a flight voucher for my ticket. So having to pay for the bags and possibly seat selection isn't going to be a huge financial blow. The other comforting thing is that United is a decent airline from my experience, so basic economy won't be too much of a headache. Nonetheless, what can I do? Just hoping for the best and that I'll make it to France next month.

1 year ago

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Cloe Nhalungo Seoul, 11

I hadn’t checked my email after purchasing the ticket and quickly learned about the ticketing issue. When I saw the issued had been fixed without my own intervention I was very pleased. And I saw that the company continued to contact me after I hadn’t answered the first time. Thank you for your service and support!

1 year ago

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KateE Brighton, MA

I've booked several flights with StudentUniverse and have saved a lot of money using their promo codes, and I'm not even a student. The first time I booked, they even called me to tell me how it works and how to find my booking on the airline's website. I have had no issues.

3 years ago

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Noahaviation

Very great and easy service! I saw the lowest price ever for my trip to Japan!

2 months ago

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Tue Minh Nguyen Hoang Fort Worth, TX

Student Universe has great deals on flights, especially for long haul flights

2 months ago

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Jaden Hernandez-Romious Houston, TX

I really appreciate the discounted tickets, but the Amazon drop at 2 am was rough during finals and the site crashing was frustrating

3 months ago

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Tinsley Minneapolis, MN

Great discount. Although the server was busy at first, the problem was fixed quickly.

3 months ago

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Aidan Jackson Anchorage, AK

It is pretty easy to find flights that worked for me, but it was devastating to see how much the prices raised during the day.

4 months ago

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Susan Wanjiru Kigali, 01

I loved the fact that I could book a flight at a cheaper price. Also, the site is easy to maneuver. Thanks

4 months ago

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Matty Mendlowitz Stony Point, NY

The booking confirmation was sent to me almost immediately, although I am still waiting for more information about the flight/E ticket

5 months ago

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Sydney Herbruck Cleveland, OH

StudentUniverse made it very easy for me to book my flights for my study abroad trip coming up this Spring!

5 months ago

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Olivier Massicot Champaign, IL

I have to log into the website to find something that looks like my ticket, but I would rather have received a simple email with the ticket, just like what happens when you book with an airline.

5 months ago

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anna koh Amherst, MA

was very easy to use. depending on how easy it is to check in closer to the travel date, i will be able to see if i'd use studentuniverse again.

6 months ago

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Nina Tran Buffalo, NY

Have discounts options for some fights that help students out. I wish there could be more options in the future open up!

6 months ago

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Maeesha Tasnim Naomi Brookline, MA

I liked the pricing but I faced some issues while making the payment. So I had to book over and over to check if my payment has been processed.

7 months ago

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Shubham Aggarwal

I am happy with the better flight combinations provided by the student universe and their customer care (on call) support as well.

8 months ago

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Bre Denver, CO

Easy transaction and customer service was friendly and no long waiting time. However I was told I was going to have to pay a certain amount and was charged $30 more. Very misleading!!

8 months ago

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Pranav Guruprasad

I liked the fact that the team was very meticulous with the booking. In addition, the response to emails sent were very quick, facilitating quick and efficient communication.

8 months ago

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CDL

So far so good. I still need to hear from Aer Lingus directly with the flight details but Student Universe has been a good service.

8 months ago

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Defne Dikmen Istanbul, 34

I was somehow flagged as fraud and had to send multiple documents. This never happens with other websites. I think I took care of it but there was definitely some miscommunication. I certainly didn't like receiving a call about an email you sent half an hour ago.

9 months ago

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QP

Student universe is very convenient to use and offers Amazon stufent discount, which is great. Compared to other traveling websites, their communications are smooth

9 months ago

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Rana Maher Doha, DA

The dealing was good specially when I booked a flight. Studentuniverse makes sure that the person who booked a flight is the same person who paid by master card. I like their eagerness about that.

9 months ago

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Yael Ochoa Bad Bevensen, NI

student universe is my favorite travel booking site, and my go-to for international flights. the deals are amazing, and the user experience is unmatched

10 months ago

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Morgan Jacksonville, FL

I didn't like that when I canceled within 2 minutes, my one-way ticket to purchase a multi-city ticket, I was charged for the promo code discount and a rebate discount which totaled $30. Why would I be charged for a discount?? The advertisement says you can cancel without charge within 24 hours.

10 months ago

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Enrique Aparicio

I liked that it gives someone flexibility when choosing a flight. It allows you to see where the cheapest flights are offered. It was also really easy to navigate.

10 months ago

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Daniel Tokumoto Lima, LMA

I have tried different websites before, it seems that this one works better and gets good discounts. I hope I'm not wrong. My family and I travel constantly.

11 months ago

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Ellen Miller Coimbatore, TN

I think I've got a good price for oneway ticket. That I had to send passport and credit card front and back copy was the first time when I booked online. I was lucky to have this available right away.

11 months ago

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Michael Pappas Globe, AZ

Good and easy booking, I will recommend to a friend

1 month ago

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Saurin Mehta Chicago, IL

Quick, easy, seamless booking site. Definitely recommend.

1 month ago

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Ferllyne Sadi Philadelphia, PA

I love this app because it is cheap and student can afford that!

1 month ago

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jennifer ha McLean, VA

Costumer service was super helpful when my flight confirmation didn't go through. Luckily it went through the second time but the lady on the phone was super nice and helpful!!

1 year ago

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Marilyn Guerrera Naugatuck, CT

Thank you for the best ticket. I hope the whole world ticket can even cheaper. It is too high for me to fly, but I thank you this website provide the ticket that I can pay. Thank you again.

1 year ago

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Jason C de Mets Cedarville, OH

I like the availability to have lower prices on plane tickets, especially with the Prime discount. It makes a more practical approach to purchasing tickets as a college student.

1 year ago

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Nina Austin, TX

I liked how simple and easy it was to purchase a flight. I loved the the amount of options available, how y'all had the most cost-effective flights, and how I was able to purchase flight insurance at a reasonable price!

1 year ago

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Scout Barratt Busan, 26

I appreciate that they were quick to verify if I was indeed the purchaser of the ticket, and swiftly verified that I was within hours of my response. Trustworthiness and reliable responsiveness are valuable traits.

1 year ago

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shreya ciryam Oxnard, CA

Phone Service was good But the website is unclear about eligibility. Unsure if you’re older than 26 and not a student if you can make a booking through your agency or not. Tickets are thousands of dollars, and it’s tricky to book if we are unsure if we are denied a seat when we go to the airport to fly.

1 year ago

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Jason Su Columbus, OH

The price and the amazon prime student discount. Also, being able to get pricing for different airlines on an app/website without having to search it one by one on my own is convenient.

1 year ago

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Chichi Bacoor, CAV

First time using StudentUniverse and I am very satisfied! I booked a flight at midnight, contacted their wechat account in the morning and the response is so fast! Got my ticket in less than 12 hours after booking.

1 year ago

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Johanna Ghabour Jersey City, NJ

I have bought several flights from StudentUniverse and the deals are always there to be had. Whenever you use a promo code, the prices are significantly below the rest of the market.

4 years ago

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Francesca Cedron Martinez, CA

Good prices and overall discounts for students

2 months ago

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Erin Baker Burlington, VT

StudentUniverse saved me $500 on a flight to Barbados!!!!

2 months ago

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Katrina

I like how my experience was, it was straightforward and simple.

2 months ago