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LAST UPDATED: July 7th, 2022

SmartSites is an award-winning website design and digital marketing agency, founded in 2011 by brothers Alex and Michael Melen. Headquartered in Paramus, New Jersey, the company boasts a team of over 60 designers and developers and works with clients across the country.

As an industry leader, SmartSites has been recognized for several accomplishments:

  • 700+ websites launched
  • 400+ satisfied clients
  • $100 million+ revenue generated for clients
  • Google Premier Partner agency
  • Bing Elite Agency
  • HubSpot Certified Partner
  • Zapier Certified Expert
  • 2019's NJBiz Top 250 Private Companies

Interested consumers can browse through a variety of case studies at or fill out a referral form. Additionally, sales and support are offered via phone and email.


The Good

  • Provides a Variety of Services
  • SmartSites Results
  • Industries Served

Provides a Variety of Services

SmartSites is a full-service digital agency and aims to be a full digital partner for its clients. SmartSites helps its clients with the designing, building, and managing of websites. The company will keep websites up-to-date, optimize for SEO purposes, write content, help with link building, profile customers, and help companies get their site ranking organically.

SmartSite's services include the following:


  • Logo Design
  • Branding and Print Design
  • Mobile App Design
  • Display Banners
  • Email Design

Website Development

  • Website Design
  • Hubspot Development
  • Custom Development
  • Website Hosting
  • WordPress Development
  • Drupal Development
  • Website Maintenance

ECommerce Development

  • WordPress with Woocommerce
  • Shopify Development
  • Magento Development
  • Bigcommerce Development

PPC Marketing

  • Good Adwords, Facebook, LinkedIn, Bing, Instagram, Twitter Ads Management
  • Display Advertising
  • Ecommerce Management
  • Local PPC
  • AdWords Penalization Recovery
  • Remarketing
  • National PPC
  • Free AdWords Audit

Search Engine Optimization

  • SEO Analysis
  • Local SEO
  • Ecommerce SEO
  • SEO Consulting
  • Link Building
  • Digital PR
  • Mobile SEO
  • National SEO
  • Blogging Services
  • SEO Copywriting
  • Website Migration

SmartSites Results

SmartSites team of over 60 digital experts has helped drive the performance for small businesses and Fortune 500 companies throughout the nation. Having helped over 400 clients in various industries, SmartSites devotes an entire page of its website to case studies. The case studies show the company's multiple clients and how SmartSites helped each company maximize its digital marketing efforts.

Each case study reveals how the company wanted to improve and SmartSite's plan of action — whether that includes a Google Adwords campaign or adding a blog to the website. SmartSites then includes the results of the company's efforts — disclosing its clients' percentage increase for organic traffic or click-through rate.

Industries Served

When it comes to industries, SmartSites doesn't discriminate. The digital marketing agency has clients from the entertainment and media industry, home services, industrial and commercial, hospitality, medical and healthcare, business to consumer (B2C) and business to business (B2B).


The Bad

  • Undisclosed Information

Undisclosed Information

SmartSite's website has plenty of information about the company's products and solutions. However, there is no information regarding prices, contract length, fees, cancellation policies, or refunds. To find out this information, potential clients will need to contact the company via email, phone, or social media.


The Bottom Line

SmartSites is an award-winning digital marketing agency — and certainly has the credentials to back it up. The company is a Premier Google Partner, Bing Elite Agency, HubSpot Certified Partner, and has an A+ rating with the BBB. The company doesn't disclose pricing information or any terms and conditions for its services, but that is standard throughout the industry, and clients will have to contact the company directly to receive that information.

For more information, check out SmartSites reviews below. 

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David Corley Virginia Beach, VA

TL:DR, Don't believe the hype with smartsites. Mediocre seo strategy, a culture of no accountability and high costs for poor to no results. *********** I was duped by the great reviews on smartsites. We entered into a contract for managed PPC and SEO. Right away there were a few red flags, but I thought since they have such great reviews let's give them a little time. First bad decision. The PPC 'team' could not figure out a very basic FB pixel issue. Over 6 weeks of back and forth for a minor problem that turned out not to be a problem at all! They were supposed to fix the campaign structure. This never got done. They used the same setup that was already there. They did not even change any audience structure. Every time you bring up an issue to these guys they say, 'let me check with my team'. I heard that more than 10 times. By the way they are outsourcing all work overseas. This wouldn't be a bad thing if they got results. The strategy from the SEO 'team' was very basic. No creativity at all. Each time I raised concerns, again I was met with 'let me check with my team and get back to you'. It would take at least a week to get back to me. Overall our traffic dropped more than 50% in the time they took over. Smartsites charges block time starting at $2000 for 40 hours / per month. When I tried to cancel and get my last payment refunded due to the fact there is no way possible they did 40 hours of work, they fought to the death. All in all we paid them $7500 over the course of 3 months to lose us a ton of money and cause a lot of damage. I wish they would have worked on our account half as hard as they fought to not give us any type of refund. The owners Alex and Mike would never reply to any of my emails. It appears that the culture of no accountability starts at the top.

2 months ago