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Palmetto State Armory

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LAST UPDATED: December 18th, 2023

Palmetto State Armory is based in Columbia, South Carolina and began as an ammunition and magazine website, eventually growing to become a full-service retail firearms brand.

The company offers a wide range of firearms, ammunition rounds, targets, tactical gear/clothing, and accessories.

According to its website, Palmetto State Armory carries popular brands like Remington, Beretta, Ruger, Sig Sauer, Smith & Wesson, Springfield Armory, and more.

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The Good

  • Wide Selection
  • Helpful Website Features
  • FFL Dealer Locator
  • Reloading Resources

Wide Selection

Palmetto State Armory offers a large selection of handguns, rifles, shotguns, and various firearm parts and accessories.

Potential customers will find that Palmetto State Armory has a decent variety of ammunition for sale including handgun, rifle, rimfire, shotgun, and training ammunition rounds. Additionally, the company's website regularly features clearance ammunition and firearm products that better suit customers who are on a budget.

Palmetto State Armory typically has a large selection of parts and accessories in stock including a variety of tactical, survival, and safety gear, knives, both steel and non-steel targets, tools, other weapons, and much more. The company’s wide selection rivals most top firearm and ammunition retail stores.

Helpful Website Features

Compared to other online firearm retail store websites, Palmetto State Armory has helpful search features, especially for new site visitors.

The company’s website has a search bar at the top of each page that allows customers to easily input what they are looking for. Additionally, each category page on the company’s website has a “Browse By” filter tool that allows customers to view items in specific categories.

These search and filter features help website visitors, especially new website visitors, more easily navigate the company’s website and limit the amount of time customers have to spend looking for products.

FFL Dealer Locator

Palmetto State Armory offers a helpful FFL Dealer Locator tool directly on its website. This tool allows customers to input an address or store in order to find the nearest FFL dealer. Customers can also type in their city name in order to find FFL dealers in their area.

Reloading Resources

Palmetto State Armory has a large amount of reloading items for sale including kit accessories, brass, bullets, presses, priming tools, reloading equipment, etc.

The company also sells reloading-focused books, DVDs, and software for those who want to begin reloading their own ammunition. Unlike many other firearm and ammunition retail companies, Palmetto State Armory has an entire category dedicated to reloading products.

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The Bad

  • No Comparison Tool
  • Slower Shipping Times
  • No Order Edits

No Comparison Tool

Although Palmetto State Armory has helpful website features, a price comparison tool is not one of them.

Many top online firearm and ammunition retailers offer a simple, easy-to-use comparison tool to help each customer obtain the best prices.

Since Palmetto State Armory does not appear to offer a standard comparison tool on its website, customers are forced to compare items on their own.

Slower Shipping Times

According to the Palmetto State Armory website, non-specialty orders typically take five business days to ship out.

Upper receivers can take up to 15 business days and firearms as well as lower receivers can take anywhere from 7 to 10 business days to ship. These shipping times appear to be slower than many other gun and ammo online retailers.

No Order Edits

Once an order is placed with Palmetto State Armory, it cannot be edited or changed if the customer wishes to add something to the order. Customers must either place a separate order or cancel the current order.

To cancel an order, customers have to call the Palmetto State Armory customer service department to start the process.

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The Bottom Line

Overall, Palmetto State Armory has several impressive top-brand products in stock and has a good online presence as well as a solid customer base.

The company sells a wide selection of firearms, ammunition rounds, weapons, and tactical accessories in addition to selling a range of reloading resources, products, and accessories.

Although the company does sell some high-cost items, it's important to note that Palmetto State Armory features frequent product sales on its website. These lower-cost products may be good for customers who are following a tighter budget.

In addition to a featured sales and deals section, Palmetto State Armory’s website also has simple search and filter features that help customers, especially new customers, easily find the products they are looking for without wasting time.

Palmetto State Armory, however, does not appear to have a standard online price comparison tool, has slower shipping times than some other online firearm and ammunition retailers, and does not allow customers to edit orders once orders are placed.

Those interested in the products sold at Palmetto State Armory may want to visit the company's website, view the company's shipping and order policies, and read a few buyer reviews before making a purchase.

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Star Rating

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2.3

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855 Reviews

Review Breakdown

5 grade

80%

4 grade

9%

3 grade

3%

2 grade

1%

1 grade

8%

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GySgt Frank Garguilo USMC Gilbert, AZ

If you arder something, make sure because trying to cancel an order once it's made is impossible, for me it was. When you recieve something check it immediately. I've received defective products "barrels with burrs in the bore for example". It happens. I am usually a 5 star guy but three stars for past experiences. I've been doing business with them for years and will continue. Customer service is ok if you can actually get a hold of someone. It's gone downhill a bit in my opinion. I hate to say negative things but I got to be honest. Value for your money? OUTSTANDING "Gunny G USMC"

1 year ago

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Brian Paulison Hialeah, FL

PSA has had many problems in the past before I even started using them. To date my last three (3) purchases have been favorable with a vast improvement in customer service, processing and shipping. My last (3) purchases were processed, shipped and delivered within a week ! Awesome progress over the last two (2) years of using PSA.

1 year ago

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Raymond A Siekert Mauston, WI

I have found after years of buying their stuff and promoting their products that they repay my loyalty with better them most prices and top of the heap shipping, oh wait no they don't, what was I thinking, they have not even given me the tax exemption I have sent them paperwork for proving that I am exempt.

1 year ago

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Joey Meyer Charleston, SC

I've always had good deals and prompt delivery, but I purchased a firearm that was defective and Palmetto state did nothing to resolve the issue. I sent it in for warranty and they did nothing solve the issue. Then instead of mailing the gun to me they mailed it to another store 200 miles away.

1 year ago

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Michael Cavallini Seaford, DE

They refuse to sell serialized pistol lowers to the residents of Delaware even though it is perfectly legal. I have inquired several times about this through emails, chats & phone calls bit no one seems to know why.

1 year ago

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Jeff Susla Hugo, MN

They screwed me on a P365 XL spectre and I had to get a Hellcat. The Hellcat is great but not my #1 choice. Contacted the company many times which all I got back was excuses.

1 year ago

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Gregory B Kalush Colleyville, TX

It is an average score, mostly they are a 5, however, my latest experience with an RMA was not good. The gave ambiguous instructions and had little to no communication on my return for a defective product.

1 year ago

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James Drennan IA

I like PSA's selection. I like their prices. However, I'm giving them 3 stars because their time to ship (not the time with the actual carrier) is on the slow end of the industry. In June of 2022 I purchased my first AR15 from a local store. Once I had it and understood the platform, I realized that I wanted some better parts and upgrades. In the past month, I've ordered from Brownells, AT3, TaylorFreelance, Botach, some Etsy store selling gasblock jigs, and Amazon for various parts. TaylorFreelance (was for components for my Walther Match 5). Anyhow, shipping from all of the retailers has been considerably quicker than from PSA. For example, on June 26, 2022, I ordered an armorer's wrench from PSA so that I can change my gas block to a low profile gas block so that my free float handguard will fit. On July 6, 2022, I ordered to basepads from TaylorFreelance and a new trigger assembly from AT3 tactical. Also on July 6, I received notice from PSA that my order finally shipped (10 days after placing the order) and that I would get it on the 11th. The items from TaylorFreelance and AT3 both shipped on July 7th and were at my door by July 9th. Today, July 11, 2022, I check to see when my PSA order will arrive and it won't be until tomorrow July 12. Meaning their estimated delivery time was even wrong. While I can't fault them for the delay by UPS, I can't understand why they take so long to deliver. And to be fair, I order ammo from them and it is usually as slow or fast as anywhere else. In the end, if you find a great deal at PSA... and have half of a month to wait, then go for it. Otherwise, I'd recommend ordering from somewhere else. While I can't confirm this, I can't imagine paying to upgrade to expedited shipping from PSA (very expensive) only to find out that they still take 10 days to process an order... but the carrier will get it to you overnight- so 11 days vs 3-5 days with the other guys I've purchased from.

1 year ago

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Tom Szymborski Hartselle, AL

They are competitive in price but shipping usually makes it cheaper to buy elswehere and when the product is shipped it takes 3 weeks or more to receive

1 year ago

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Chase G. Douglasville, GA

The customer service has been great but it's been somewhat of a 50/50 shot on getting a quality product when I've ordered.

1 year ago

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James Walker Bradenton, FL

They used to be good. Now they are just in it to maximise profit. Prices are higher than competiton. Customer serivce is poor.

1 year ago

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Juan Mendoza-Saade Salem, OR

Products are very good, customer service is not good in my experience. I tried twice trying to get information on my order to no avail

1 year ago

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Anonymous Sun City West, AZ

Poor customer service. Long delays in responses. Responses are usually just copy and paste. Usually not helpful.

1 year ago

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Chris Neely Memphis, TN

Very slow shipping time, the product shipped more than 7 days after the order was placed!

1 year ago

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mark garcia Premont, TX

Had trouble with a return. They failed to respond after initial contact and repeated requests.

1 year ago

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Joe Hackney Eads, TN

Love the prices and quality of products , but getting customer service contact is horrid.

1 year ago

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Dave Burke Bradenton, FL

I am OK with how Chelsi handled cancelling my order and she took care of it right away, but it took me a half hour just to talk with her. That's not acceptable.

1 year ago

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Kris Babas Rogue River, OR

Good guns except for when you get a defect youre on your own nobody cares

1 year ago

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Nate Alachua, FL

Sales tax and shipping make them less of a deal to purchase from.

1 year ago

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Don Baker Hickory, NC

Slow shipments inconsistency in sale pricing

1 year ago

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Dennis Mark Humphries Joppa, AL

I didn't receive one order, other than that it's all good.

1 year ago

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jack barron Tolar, TX

The parts I need are not available for purchase.

1 year ago

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Leroy Jenkins Birmingham, AL

No issues so far, but quality has been questionable

1 year ago