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LAST UPDATED: March 21st, 2023

Match.com officially launched online in April 1995 as the pioneer for the online dating industry. Match.com serves 24 countries and hosts websites now in 15 different languages. With a simple message, Match.com is available to help singles find the kind of relationships they're looking for.

Match.com members form a diverse, global community of singles who share common goals - to meet other singles, find dates, form romantic relationships and meet life partners. Young and old, gay and straight, from around the world, singles come to Match.com to flirt, meet, date, have fun, fall in love and to form meaningful, loving relationships.

Read our Match.com reviews (below) to see what other online daters are saying about this company.

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The Good

  • Large Dating Pool
  • Free Trial
  • Site Features
  • Verification

Large Dating Pool

Match.com has been one of the world's largest dating sites since the online dating industry began. It's the most popular online dating app in seventeen states. This company has had many years to understand how online dating services work and have matching features more complicated than most other online dating sites today. Because there is such a large user base registered, Match.com's dating algorithm is more effective and precise about picking "Mutual Matches" than ever.

Free Trial

There's a free membership trial version available either online or as an app download. Match.com has a 6-month guarantee for its members. If a Match.com member is unsuccessful in finding matches, Match.com will give an additional 6-months of service added to their subscription free of charge.

Site Features

  • Advanced Searching - Search options include users by who's online, keywords, gender, age, sexual orientation, location, any field included on member profiles, daily matches, reverse matches, mutual matches, smart search, DateSpark, and more.  Members can save their searches with a name attached to refer back to later.
  • Auto Sign-In - Set and turn-off auto sign-in to make logging in easier.
  • Available Advertising - Members can signup to advertise on Match.com websites for an additional price
  • Blocking Privileges & Reporting - Block or report users to keep your profile private and safe from harassment
  • Chat - Instantly send messages and chat with other match.com members online.
  • Email Notifications - Notifies you by email, anytime you have POF account activity waiting.
  • Favorites - Choose and stay updated with your favorite match.com members.
  • Games - Choose from seven, 1-5 minute games to play with other match.com members to increase interaction and offer compatibility.
  • Included Games: Best and Worst, Drawn Together, Food Critic, Gut Reaction, If I Could, Name that Dance, and Romantic Rip Off.
  • Happen Magazine - Read the weekly magazine offered by match.com that's always devoted to helping your love life.
  • Link Account To Facebook/Windows Live - Users can link their match.com profile to their Facebook or Windows Live account.
  • Match.com Guarantee - Match.com guarantees that their members will find possible matches through their site. If a match isn't found match.com will pay for an additional 6-month subscription.
  • MatchPhone - Up to $6.99/month more depending on the current plan. Talk to other match.com members on your own phone, while keeping your actual phone or contact information private.
  • Message Center - Keep track of your messages and conversations in one place. Organize, highlight, store, and delete messages conveniently.
  • Filtered Email -  Add  1 - 7 email filters of your choice. Specify attributes and filter certain members you'd like to receive emails from.
  • VIP Email - Send VIP emails once a week (resets every Monday). VIP messages will be bold and highlighted as they show up in the recipient's inbox. Also, the sender's profile will be highlighted as it's shown on the "VIP" member's profile.
  • Mobile Application - Works for Apple iPhone, Windows 7 Phone, Android - Updated May 2014
  • Match International - International dating profiles available in 15 languages.
  • Online Dating Safety Tips - Learn how to date smarter, safer, and with more confidence.
  • Phonebook - Keep contact information for all of your favorite match.com members with the Phonebook feature.
  • Profile Pro - Professional writers are available to write your match.com profile for an additional cost.
  • Registration - Register can connect with millions of other available singles.
  • Stir Events - Members are invited to attend "Stir Events" in their area as they're scheduled. These are local events around the country hosted by match.com. Stir Events are intended to let users get to know each other in a group setting while face to face.
  • Includes Events Such As: Bowling Nights, Cooking Classes, Dance Lessons, Happy Hours, Wine & Tequila Tastings, and More.
  • Who Viewed You Section - See what members have viewed your profile and how often.
  • Writing Help & Dating Tips - Improve your dating style with writing guides or lessons to teach better messaging and communication skills.

Verification

Match.com  has a new verification system where users can verify their profiles by connecting their Facebook, Twitter, or LinkedIn page. This verification process is optional. While the dating service does not conduct background checks regularly, they may do so if your profile is reported.

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The Bad

  • Customer Complaints

Customer Complaints

Even though Match.com is one of the top online dating sites today, unfortunately, there are a lot of consumer complaints. Most of the claims are problems with the product or service issues. There have been many complaints about billing/collection as well as guarantee/warranty related issues. Members have also complained about getting spammed with dating emails, and having their credit card information stolen. 

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The Bottom Line

When most people think of online dating today, Match.com is a popular dating site. Men, women, online daters have been using this company for nearly two decades. However, there are a few pros and cons to consider. The free version is minimal and doesn't allow members the freedom to date and communicate as they please. So if you're considering Match.com, we suggest looking at a paid subscription so that you can get the most value with your online dating experience. Having a paid membership will give you access to all of match.com's unique and fun features but you have to be willing to shell out some money. But if you're newer to online dating, you may want to stick with the free version until you know that Match.com is right for you. 

Many using Match.com have found long-term relationships, while others have complained of scammers and fake profiles. This is to be expected with pretty much all online dating services and dating apps as it is a relatively open social media site.

Given Match.com's experience, features, and a large user base, it is a viable option for online dating.

You can download Match.com's mobile app from the Google Play Store or the Apple Store. 

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Star Rating

2.3

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137 Reviews

Review Breakdown

5 grade

13%

4 grade

12%

3 grade

14%

2 grade

15%

1 grade

46%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Laurie Marshall Wynnewood, PA

One of the biggest drawbacks is you can't see a list of people that you messaged, or the contents of messages that you sent - UNLESS the person responded to you. This is REALLY inconvenient because it's hard to track who you messaged or what you said. It's also embarrassing if someone shows up on the Discover list and you message them again!! Keeping track of conversations (whether you get a response or not) is a Basic function that Match should provide.

10 months ago

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Brittney Mac Gregor Louisville, KY

After trying out Match.com for a month, I decided it was my least favorite dating website. There were hidden costs invovled in order to access all of the websites features, in addition to the monthly premium you already paid for. I can't say for sure, but in my case, many of the profile pictures were extremely outdated. Not one person out of the 4 I met in person looked anything like their photos, which were all over 5+ old. Lastly, I didn't care for the types of people that I was being "matched" with. The questionnaire is not helpful in narrowing down the search for like minded people in my opinion. To top it off, Match, charges more than other dating sites that I think offer better service.

1 year ago

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Peter

Don't cancel through the dating site - do it through your bank! Once deleted, a site can't charge your account, and if they should do so, the bank is obliged to retrieve your funds and return your money to your account. Otherwise I find dating sites take up huge amounts of time as you can not know what kind of dating arrangements people have already in place when you first contact them. It is a bit of a 'cattle market' which can be exasperating. Also there is a lot of distrust among members which arises from all sorts of previous experiences. If you go for this kind of pass-time, take a deep breath first! Having said that, it does work, and I have met and had at least one long term 10 year relationship from Match.com. You do have to sift through a lot of nonsense though first before you find genuine people.

5 years ago

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Melissa Pleasant Grove, UT

I tried several online dating sites over a period of about two years and I liked Match.com the best. The site is easy to use, the communication features and settings are convenient - and, most importantly, I felt that the quality of the people I was matched with was much higher than sites like OKCupid or PlentyofFish... I never found my match on Match.com, though...

8 years ago

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Dave Fortin Kingston, PA

I feel like this is very sub par. I had been a customer for a very short while before I realized that I couldn't afford it. I also don't like that you can't view what's out there before signing up. You have to create a profile and be bombarded with emails before actually knowing if it's something you're going to be interested in.

1 year ago

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Vy Ha Birmingham, AL

There are catfishes sometimes and I wish these accounts could been banned or be monitored better. I like the quick and easy format used to make up your profiles though and it seems to be a popular website so you meet many new people at once

1 year ago

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Jeanie

I used this site to find men who might be good dating candidates. They need to vet their members better. Most o of the men were creeps who only wanted sex.

3 years ago

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Zharia Allums Tallahassee, FL

It was more interactive than sites, such as tinder, but I prefer other dating apps due to the popularity and variety of possible matches. Other apps also allow me to match with more people without having to wait or upgrade.

1 year ago

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Cody Enslow Pleasant Grove, UT

I would like to use match, but their service is paid only. I’d like to try the service first and then pay for more or even sign up for a membership.

4 years ago

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Leon Yoakum Los Angeles, CA

Signed to try and meet a nice person to date. Wasn't successful. Did not like the price of service.

10 months ago Edited May 11, 2022

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Steve Pitman Largo, FL

I was with match for about 3 months,i wasnt impressed,i got the feeling some members were very untruthful

1 year ago

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Hannah Barth Tallahassee, FL

Match.com is good for serious or casual dating. However, I felt that the matching wasn't very accurate.

1 year ago

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Kurt Lucas Olney, MD

Match.com was a little to formal for me to use again. I want dating app to be a little more informal and easy going.

2 years ago

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David T Ogden, UT

Match.com is ok, but I feel like there are a lot of fake profiles. Not a good selection to choose from in my area.

3 years ago

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Linda Clark Gilbert, AZ

I met way too many married men while on Match so I cancelled my membership. I assume men are single on dating sites.

3 years ago

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Jeremy Mesa, AZ

It does the job but I think some of the functions could be worked on as it can be a little odd at times.

3 years ago

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cami harward American Fork, UT

I haven't had a lot of success on this dating website. Maybe I'm too picky but the dating pool isn't all that great.

4 years ago

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Rocio Diaz Tallahassee, FL

Quite expensive and no real matches for me. The questionnaire was very lengthy and too personal.

3 years ago

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Derek Barlow Oklahoma City, OK

TOO EXPENSIVE customer is absolutely horrible

1 year ago Edited January 5, 2022