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Rapid Finance

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9.9

Overall Score

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Ed Norton CA

What a great company! I had my first funding the very next day. The process to set up an account is very easy ! No hassles at all, thank you Rapid !

9 months ago

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Bryan Woodring Thousand Oaks, CA

Great experience with our rep. Ray and Rapid Finance. We were in and out in a matter of days with money in hand for our inventory needs. Recommend.

10 months ago

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Bret Poe Eustis, FL

This was an extremely easy process. Prachi was amazing, she responded very quickly and even worked into the weekend to get us taken care of.

10 months ago

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Courtney Moore Detroit, MI

Conner was awesome worked very fast to get me my approval and communication was great. I look forward to a continuous relationship.

10 months ago

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Shazy899 Matteson, IL

My rep Jordon was great. He was extremely knowledgeable and helpful. This is the best customer service that I have gotten all year. Thank you.

11 months ago

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Jamie Wallace Middletown, OH

Absolutely great communication from Chance… he went above and beyond to help me and my business get the funding I needed… will defiantly keep working with this company

1 year ago

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Reply from Rapid Finance

Thank you for the great review, Jamie! We look forward to working together again in the future😊

Dec. 1st, 2021

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paulo gomes Eagle, ID

Tim A. was a great agent. Rapid gave me the chance i needed. Rapid gave me the funding needed to finance my first job in 18 months (covid). thanks Rapid!

1 year ago

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Reply from Rapid Finance

Thank you for the kind review! We are so grateful to be there for businesses like yours during these unprecedented times.

Dec. 1st, 2021

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S Burdette Port Orange, FL

I did a short app via the Rapid website and was asked to call in to speak with a rep to finish up my App. Well upon calling in a male rep which I did not catch his name because he was speaking with a slurred speech asked me to hold a moment as he pulls up my info, I said sure. Well, upon coming back to the phone he asked me how long I have been in business, and I told him I have been in business and registered with the IRS since 2009. His next question was "Do U have a Personal Business checking acct? And my reply to him was that I have been using my personal military checking acct as my business account. Well as soon as I shared this info with him regarding my checking account he quickly stated and I quote "Sorry Rapid Can Not Help You" because you do not have a business account set up so enjoy your day" Yes that was it and I kid u not he disconnected as if I and my business was a nobody and did not matter only because I stated I do not have a personal business account, however, I do have my personal military account that I use for my business. I WILL NOT EVEN RECOMMEND SATAN TO THIS COMPANY.

1 year ago

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Reply from Rapid Finance

Hello, we are very sorry to hear your dissatisfaction. Please reach out to us at [email protected] or call (866)224-1162. Excellent customer service is a top priority at Rapid Finance and we deeply apologize for your experience.

Dec. 1st, 2021

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Majestic Grounds, LLC Hyattsville, MD

Rapid Finance is true to their word about being rapid in getting you funded. We were funded within 24 hours from our 1st phone conversation. Thank you Rapid Finance!!!

1 year ago

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Reply from Rapid Finance

Thank you for your kind review and testament to our speedy process!

Dec. 1st, 2021

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AFM SURVEYING LLC Honolulu, HI

It was easy to work with this company and was able to get everything done online or over the phone. Rates were compatible to other companies that were making offers.

1 year ago

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Reply from Rapid Finance

Thank you for the positive review😊

Apr. 14th, 2021

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OneAndDone Maple Grove, MN

I worked with Ryan to get a my loan, and it was done in the same day I applied for it. I am a return customer, and everything went as smooth as possible.

1 year ago

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Reply from Rapid Finance

Thank you for the positive review! Client satisfaction is our top priority!

Mar. 22nd, 2021

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Ivan Estrada ,

I was helped by Alex Z , great customer service , the whole process was made simple and a Great help on the growth of my Business Highly Recommended Thank You

1 year ago

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Reply from Rapid Finance

Thank you for reviewing your experience with Rapid Finance! Client satisfaction is our upmost priority and we appreciate such kind remarks about our processes and business advisor, Alex.

Jan. 6th, 2021

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donald layton Millsboro, DE

Customer service is the best and the process could not have been easier. I will be staying with Rapid Finance for any future loans to help improve my business.

1 year ago

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Reply from Rapid Finance

Thank you for reviewing your experience with Rapid Finance! Client satisfaction is our upmost priority and we appreciate such kind remarks about our processes!

Jan. 6th, 2021

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Cory Taylor Memphis, TN

Overall funding process was easy and efficient . The reason for the bad review is due to the lack of regard towards my private information being provided via email to a lady I barely knew who claimed her address was used on my application. Vanessa W of Bethesda MD (I found out by the lady calling me, threatening to sue) sent over my information and spoke with this lady for hours about my account. After confrontation lasting multiple conversations and multiple people including Samantha N she emailed me and CC’ing the lady my home address with an explanation of them using an address from my credit as being the reason for sending mail erroneously. She never apologized. I recorded the entire conversation. I believe in absolute professionalisms. She definitely dropped the ball for this company. Do business with caution please.

2 years ago

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Reply from Rapid Finance

While we are glad that your funding experiment was great, we are sorry that you encountered an issue. Please feel free to reach out to our Customer Service Team at 240-514-2000 to discuss your concerns. Thank you.

Mar. 16th, 2020

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Patricia Martinez Arlington, TX

Funding was fast and easy! Staff was helpful, thorough and easy to work with.

5 months ago

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Rick Hopkins Cape Coral, FL

Very easy process, did not take up much of my time to apply. Fast friendly staff and service

7 months ago

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Clark Fletcher Quincy, FL

The individual that assisted me, Aaron was competent, courteous & very knowledgeable.

7 months ago

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Lisa Granger Richmond, VA

Highly professional experience. Everyone I worked with was super helpful and kind.

8 months ago

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Debi Spellman

Fast and easy. I was able to get a loan very quickly for my business

3 years ago

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Reply from Rapid Finance

Hello, Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Rapid Finance. Hope you have a wonderful day!

Dec. 5th, 2019

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DAVID BURNELL

THEY PROVIDED WHAT THEY SAID THEY WOULD AND VERY EASY TO WORK WITH

3 years ago

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Reply from Rapid Finance

Hi David. Thanks for sharing your experience with us! We appreciate the positive feedback and are glad we could be a part of your business' growth😊

Sep. 18th, 2019

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John Okeechobee, FL

Quick,professional.Anna was very knowledgeable of everything

3 years ago

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Reply from Rapid Finance

Hello, Thank you so much for sharing your experience with Rapid Finance.

Jun. 28th, 2019

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Joel Hulen Chesapeake, VA

It was unclear to me that I would NOT save money by paying off the loan early. You pay the high fee whether you pay off the loan at the end of the term, or within one month.

3 years ago

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Reply from Rapid Finance

Hello, All feedback is important to us. We strive to provide excellent customer service and would love to speak to you further. If your schedule permits, please reach out to our Client Service team at 240.514.1962.

Jun. 28th, 2019

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Dale

Cooperative and helpful at a time that we needed their services

3 years ago

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Reply from Rapid Finance

Hi Dale. Thank you so much for sharing your experience with Rapid Finance

May. 6th, 2019

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Bob Duron

Professional, easy to work with, and very responsive to my needs.

3 years ago

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Reply from Rapid Finance

Thank you so much for sharing your experience with Rapid Finance.

Apr. 24th, 2019

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Wes Miller

Easy and fast process, email and online forms that made things very easy!

3 years ago

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Reply from Rapid Finance

Hi Wes. Thank you so much for sharing your experience with Rapid Finance. -Beatrice

Apr. 19th, 2019

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Jenny C.

Excellent personalized customer service by well trained representatives

3 years ago

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Reply from Rapid Finance

Thank you so much for your kind words, Jenny. We really appreciate you taking the time out to share your experience with us. -Beatrice

Apr. 19th, 2019

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4

Easy process and I trust Rapid Finance. This loan has worked several times in the past for me.

3 years ago

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Reply from Rapid Finance

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. -Beatrice

Apr. 19th, 2019

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Taco Gordo

Good service and fast, great costumer service and fast funding

4 years ago

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Rhino truck

Easy to work with , simple requirements, simple application fast answers

4 years ago

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D.S. Huntington, IN

Very friendly and quick service. Their process was very simple.

4 years ago

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Custom ventilation

Very helpful. Leading you in the right direction for your needs

4 years ago

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Mike .moose Ontario, CA

Great service very helpful, and always is on top of my account

4 years ago

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TG Duffy Charlotte, NC

They worked hard to help me get funded and made me feel special.

4 years ago

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Nick Scallion Round Rock, TX

Rapid Advance was very helpful and understanding of my situation

4 years ago

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Subs 88

always great customer service and helps my business when needed

4 years ago

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VJ San Antonio, TX

Friendly responses / Quick service / Good followup on available product options

4 years ago

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Buzz's Merced, CA

SO EASY TO WORK WITH, THEY UNDERSTAND OUR NEEDS & GET US WHAT WE NEED

4 years ago

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Tracy Buffalo, NY

Easy application process and fast to work with to receive the loan

4 years ago

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Smith jasmine Missouri City, TX

They have us when we need them.low monthly pay.u don't have to worry

4 years ago

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NSBS Hyattsville, MD

They always work with you regardless of your financial situation.

4 years ago

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Lauck Motors Roswell, GA

nothing but great service. they get it done and are very helpful

4 years ago

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Angel Upholstery Chapel Hill, NC

customer service is awesome and they answered all of my questions

4 years ago

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Nice Southampton, NY

I'm satisfied with service the product and the ease of processing.

4 years ago

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Mindy Sarasota, FL

Would like length of loan to be longer sometimes the payments on daily basis are hard to make

4 years ago

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Business Cookeville, TN

Easy to work with and very quick approval been with for about 3 years

4 years ago

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Juanita Cuellar San Antonio, TX

I been doing business with them for a few years very professional and helpful.

4 years ago

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Killer Desserts Tempe, AZ

Awesome customer service and flexible to the needs of the customer.

4 years ago

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Gil Warminster, PA

Easy company to work with great communication and very fast turn around

4 years ago

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ANonymous

Easy to work with and very understanding and best of all fast!

4 years ago

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Joe lafalcia

Just awesome customer service and help when we really need it

4 years ago