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Rapid Finance

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8.2

Overall Score

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Dennys Automotive inc Franklin Park, IL

very helpful there when you need them always willing to try harder to make it happen

6 years ago

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Reply from Rapid Finance

Thank you for the kind review. Finding solutions for our clients is what we do best😊

Apr. 14th, 2021

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ArcMedia Seattle, WA

They leave you alone, contact you once in a while. Always find good rates and get stuff done fast.

6 years ago

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Reply from Rapid Finance

Thank you for the kind review😊

Apr. 14th, 2021

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Eric Reyes-Calderon Sioux City, IA

great fast an easy steps to getting you aproved an have money transfered to your account

6 years ago

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Reply from Rapid Finance

Thank you for the positive review, Eric😊

Apr. 14th, 2021

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Mariana

They are very quick to reponse and are very friendly and have many options to meet my needs

6 years ago

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unknown

poor customer service. Promised loan in certain amount of time, it came in 5 days later. Missed one payment because I was traveling. Wouldn't waive the fee.

6 years ago

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WILSONS ABBEY MEDI-CAB Exeter, CA

very easy to work with, follow through and my rep always calls back within 2 hours.

6 years ago

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star star star star star

Small Business owner Orlando, FL

My representative was straight forward at all times and worked hard to get me approved

6 years ago

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star star star star star

Integrity First Alexandria, VA

They make getting funding an easy and simple process. Great customer service. Great staff

6 years ago

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star star star star star

Laura Hollenbach Frisco, TX

The representatives are very quick to work with your situation to help expedite funding.

6 years ago

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star star star star star

Lori Warner

Helped me out alot, very good at getting right back to me every time I need them

6 years ago

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star star star star star

Emry Corlew Lafayette, IN

Easy to work with always get my money quickly. Politely and professional would recommend.

6 years ago

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star star star star star

Bendtowncars of Central Oregon

They are excellent to work with and really care about the success of their customers

6 years ago

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Mauricio Donoso Hauppauge, NY

At the time, they were the best option for me and my business. Customer service is very professional and quick.

6 years ago

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Anonymous Brooklyn, NY

They are very helpful. They always accommodate for what I want and are just fantastic.

6 years ago

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star star star star star

AJ Matos

Great fast service . Money was deposited in a timely manner . And device was excellent

6 years ago

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claudette excellent Wellington, FL

Good services and I will recommend my friends to Rapid Finance any time , Specially Philipp was a good help make everything went through. thank you again.

2 years ago

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star star star star star

April Ferguson Cincinnati, OH

Rapid was very involved from the start. The ability to connect directly from your bank to their bank saved me a lot of time. The process was very quick and easy.

2 years ago

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Mr B

Professional, patient and went above and beyond! Very thorough, which I appreciate. Not easy securing starting business funding, they stuck with it, appreciate it!

2 years ago

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star star star star star

1st Rate Plumbing Brownsville, PA

I just received our funds, and I must say the process was easier than I expected. Shawn was great to work with and I couldn't be happier with the service I received.

2 years ago

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Benedicta Awere-Malik Gainesville, GA

The entire process was smooth and easy. Hassle free. I was made to feel like my business was very important to them which meant a lot to me. Thank you!

2 years ago

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Richie Knoxville, TN

From start to finish, financial advisor Joel was professional, knowledgeable, and expert. Will definitely do business with Rapid Financial again. Thank you

2 years ago

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Ben Chicago, IL

I highly recommend them! They made the entire process extremely easy and I received funds in my account the next day. Very professional and knowledgeable!

2 years ago

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Karen SC

Excellent and efficient assistance from Jordon. Patient with me and my struggle with numbers and trying to get it all together. Thanks Jordon, we appreciate you :)

2 years ago

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Latrise Richmond, VA

I feel like I was taking advantage of and don't recommend. Why because I only had my loan less then 2 months and did not know something would have happen with what I needed the loan for and would no longer need the money at that time. I was expecting a long term use for the loan. But however what I did not like is they don't charge by a interest rate. They charge a set fee amount. My contract term was for 12 months. So whether you have the loan 1 month or 12 months within that contract. They still charge you that same set fee amount. My fee was over $2500 and I mentioned earlier that I only had the loan less then 2 months. Really. Why would I want to loose over $2500 in less then 2 months. Not including the payments I had already made during the time of having the loan in less then 2 months. So then they offered me 10% off in which was still over $1700. Just straight getting over on people. Then when I told the lady I was not trying to pay them that much for a short period of time I would be loosing money. She or someone within the company filed a UCC out on my business. In which I was going to pay it even though I did not want to. I don't like to mess up my credit. This should not be accepted. The government should not allow companies like this to take advantage of people. This was my very 1st time getting a loan through this company but with the experience I had. I would never use them again. I did not feel appreciated at all. I was not pleased. I did not mine paying them but for only the time a had it. So if that was a interest rate loan I would have paid less money like I did on another loan. From now on I only will be getting interest rate loans. I had never over my years of getting loans from personal to business. Never had a loan that was not a interest rate loan. This was my 1st time getting a set fee and will never do it again. Lesson learned. People definitely think about this when applying for loans never know what would happen and you don't want to be just throwing away unnecessary money.

2 years ago

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Scott Mattingly Detroit, MI

Amazing experience with Olivia at Rapid Finance! She has helped our business for a few years now! We will always reach out to Olivia first when we are in need.

2 years ago

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chris ezeagwu Chino, CA

Great company!. Very prompt, outstanding communication and step by step walk thru by my rep corey. Will definitely refer few business partners to them. Once I get situated

2 years ago

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Eric & Rebecca Kaiser Woodbridge, VA

This is our second time using Rapid and it was fast and easy. Conner was quick to answer emails and get back with us, funding was fast. Will use again! THANKS!

2 years ago

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Jon Bailey

Jordan was very honest helpful and to the point. He did not bug me to get the loan. He let me make the decisions on what i needed. Very helpful person.

2 years ago

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Joseph P Omaha, NE

The entire experience was great! Connor was very informative about different options and what worked best for my company. Thank you Connor and thank you Rapid finance!

2 years ago

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Jamie Wallace Middletown, OH

Absolutely great communication from Chance… he went above and beyond to help me and my business get the funding I needed… will defiantly keep working with this company

3 years ago

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Reply from Rapid Finance

Thank you for the great review, Jamie! We look forward to working together again in the future😊

Dec. 1st, 2021

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paulo gomes Eagle, ID

Tim A. was a great agent. Rapid gave me the chance i needed. Rapid gave me the funding needed to finance my first job in 18 months (covid). thanks Rapid!

3 years ago

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Reply from Rapid Finance

Thank you for the kind review! We are so grateful to be there for businesses like yours during these unprecedented times.

Dec. 1st, 2021

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S Burdette Port Orange, FL

I did a short app via the Rapid website and was asked to call in to speak with a rep to finish up my App. Well upon calling in a male rep which I did not catch his name because he was speaking with a slurred speech asked me to hold a moment as he pulls up my info, I said sure. Well, upon coming back to the phone he asked me how long I have been in business, and I told him I have been in business and registered with the IRS since 2009. His next question was "Do U have a Personal Business checking acct? And my reply to him was that I have been using my personal military checking acct as my business account. Well as soon as I shared this info with him regarding my checking account he quickly stated and I quote "Sorry Rapid Can Not Help You" because you do not have a business account set up so enjoy your day" Yes that was it and I kid u not he disconnected as if I and my business was a nobody and did not matter only because I stated I do not have a personal business account, however, I do have my personal military account that I use for my business. I WILL NOT EVEN RECOMMEND SATAN TO THIS COMPANY.

3 years ago

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Reply from Rapid Finance

Hello, we are very sorry to hear your dissatisfaction. Please reach out to us at customerservice@rapidfinance.com or call (866)224-1162. Excellent customer service is a top priority at Rapid Finance and we deeply apologize for your experience.

Dec. 1st, 2021

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Majestic Grounds, LLC Hyattsville, MD

Rapid Finance is true to their word about being rapid in getting you funded. We were funded within 24 hours from our 1st phone conversation. Thank you Rapid Finance!!!

3 years ago

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Reply from Rapid Finance

Thank you for your kind review and testament to our speedy process!

Dec. 1st, 2021

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AFM SURVEYING LLC Honolulu, HI

It was easy to work with this company and was able to get everything done online or over the phone. Rates were compatible to other companies that were making offers.

3 years ago

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Reply from Rapid Finance

Thank you for the positive review😊

Apr. 14th, 2021

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OneAndDone Maple Grove, MN

I worked with Ryan to get a my loan, and it was done in the same day I applied for it. I am a return customer, and everything went as smooth as possible.

3 years ago

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Reply from Rapid Finance

Thank you for the positive review! Client satisfaction is our top priority!

Mar. 22nd, 2021

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Ivan Estrada ,

I was helped by Alex Z , great customer service , the whole process was made simple and a Great help on the growth of my Business Highly Recommended Thank You

3 years ago

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Reply from Rapid Finance

Thank you for reviewing your experience with Rapid Finance! Client satisfaction is our upmost priority and we appreciate such kind remarks about our processes and business advisor, Alex.

Jan. 6th, 2021

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donald layton Millsboro, DE

Customer service is the best and the process could not have been easier. I will be staying with Rapid Finance for any future loans to help improve my business.

3 years ago

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Reply from Rapid Finance

Thank you for reviewing your experience with Rapid Finance! Client satisfaction is our upmost priority and we appreciate such kind remarks about our processes!

Jan. 6th, 2021

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Cory Taylor Memphis, TN

Overall funding process was easy and efficient . The reason for the bad review is due to the lack of regard towards my private information being provided via email to a lady I barely knew who claimed her address was used on my application. Vanessa W of Bethesda MD (I found out by the lady calling me, threatening to sue) sent over my information and spoke with this lady for hours about my account. After confrontation lasting multiple conversations and multiple people including Samantha N she emailed me and CC’ing the lady my home address with an explanation of them using an address from my credit as being the reason for sending mail erroneously. She never apologized. I recorded the entire conversation. I believe in absolute professionalisms. She definitely dropped the ball for this company. Do business with caution please.

4 years ago

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Reply from Rapid Finance

While we are glad that your funding experiment was great, we are sorry that you encountered an issue. Please feel free to reach out to our Customer Service Team at 240-514-2000 to discuss your concerns. Thank you.

Mar. 16th, 2020

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Aubrey

I feel like it’s hard to get a business loan with good interest rates, but I was pleasantly surprised with rapid Finance. I got a 50k loan for my LLC and my business has gone from a side hustle to my main source of income.

2 years ago

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Debi Spellman

Fast and easy. I was able to get a loan very quickly for my business

5 years ago

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Reply from Rapid Finance

Hello, Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Rapid Finance. Hope you have a wonderful day!

Dec. 5th, 2019

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DAVID BURNELL

THEY PROVIDED WHAT THEY SAID THEY WOULD AND VERY EASY TO WORK WITH

5 years ago

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Reply from Rapid Finance

Hi David. Thanks for sharing your experience with us! We appreciate the positive feedback and are glad we could be a part of your business' growth😊

Sep. 18th, 2019

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Joel Hulen Chesapeake, VA

It was unclear to me that I would NOT save money by paying off the loan early. You pay the high fee whether you pay off the loan at the end of the term, or within one month.

5 years ago

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Reply from Rapid Finance

Hello,

All feedback is important to us. We strive to provide excellent customer service and would love to speak to you further. If your schedule permits, please reach out to our Client Service team at 240.514.1962.

Jun. 28th, 2019

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John Okeechobee, FL

Quick,professional.Anna was very knowledgeable of everything

5 years ago

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Reply from Rapid Finance

Hello,
Thank you so much for sharing your experience with Rapid Finance.

Jun. 28th, 2019

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Dale

Cooperative and helpful at a time that we needed their services

5 years ago

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Reply from Rapid Finance

Hi Dale. Thank you so much for sharing your experience with Rapid Finance

May. 6th, 2019

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Bob Duron

Professional, easy to work with, and very responsive to my needs.

5 years ago

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Reply from Rapid Finance

Thank you so much for sharing your experience with Rapid Finance.

Apr. 24th, 2019

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star star star star star

Jenny C.

Excellent personalized customer service by well trained representatives

5 years ago

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Reply from Rapid Finance

Thank you so much for your kind words, Jenny. We really appreciate you taking the time out to share your experience with us. -Beatrice

Apr. 19th, 2019

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Wes Miller

Easy and fast process, email and online forms that made things very easy!

5 years ago

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Reply from Rapid Finance

Hi Wes. Thank you so much for sharing your experience with Rapid Finance.

-Beatrice

Apr. 19th, 2019

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4

Easy process and I trust Rapid Finance. This loan has worked several times in the past for me.

5 years ago

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Reply from Rapid Finance

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. -Beatrice

Apr. 19th, 2019

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star star star star star

Taco Gordo

Good service and fast, great costumer service and fast funding

6 years ago

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star star star star star

Rhino truck

Easy to work with , simple requirements, simple application fast answers

6 years ago