BlueVine

I applied for a business account, waited a week and a half and then called to find out what was going on with the account. After holding for an hour, I had to choose incorrect options in the phone tree to get response. I was told my application slipped through the cracks and hadn't been reviewed. It would be escalated and someone would contact me by the end of the day. The following day when I again used incorrect options to get to a car and was told nothing had been done and she had no idea when it would be reviewed. They were focused on PPP applications. Perhaps I should have applied for an account in tandem with my PPP application to get any results? I recommend they remove the application from their website if they have no intention of addressing them. Perhaps I'm lucky to never have been given the chance to be a customer!

RUN! I opened a checking account two weeks ago after Azlo announced its closure, and it's the worst decision I could have made. After setup, I immediately encountered a transfer issue. Their site didn't provide a pulldown option for me to transfer money from my external, verified checking account into Bluevine. Yes, it was verified. So obviously this is a problem if I can't fund the account in the first place. The next major issue I had is that the primary credit card company that I would need to pay from my checking account rejected Bluevine's published routing number. Whether glitches or issues, I tried on several different occasions to reach a live person but am endlessly kept on hold. (Incidentally, their hold music is more excruciating than the worst of them.) So I tried sending messages through their contact submission form, which went unanswered. I got receipt that these inquiries had been received....I'm still waiting since Feb 9th for a response. I also tried emailing their general support address. Nothing. Today I tried making different selections on their phone tree, hoping it would get me to a live person that could help. Nice idea, doesn't work. They don't have anyone answering the phones, period. Now, I want to close my account and have nothing to do with these people. Guess what, their website says I have to call their main number to close the account. Infuriating. Thankfully these problems prevented me from funding the account altogether. But I want my account closed immediately. It's outrageous that I have to write this review in another attempt to get attention, but I still want to warn others, don't get near these people. -- TJM

Beware, don't get the ppp through this company. they are impossible to reach, and once you do, they don't have the ability to give information.

SCAM Cannot get a hold of anyone at the company, nor do they answer multiple emails. They take out payments random dates, not just dates they specify. This is a scam!

I have a line of credit with Bluevine for over a year. When I tried to get a draw last week on my line that showed approximately $45k available it was denied. They pulled my line of credit even though I have paid on time and in full since I have had it. This was done on March 30 when my company is in desperate need of cash because of the virus. I was only attempting to draw an additional 10K. This company is horrible. No notification was given to me prior to the line being taken away. When you need the money the most they will abandon you!! It is impossible to plan as a business when the available funds shown on your account are not real.... Terrible experience with these people

BlueVine doesn't stand behind what they promise. I was provided with a line of credit that I didn't need but doing good business means you get credit lines when times are good so you have them when times are bad. They mislead you on the interest rate charged so it looks like 10.99% for mine, but that was for 6 months. The annual rate would be 22%! Well, when I needed it, they pulled it. Even after I took their advice and did a small draw and paid it for 4 months. Don't do business with a company like this!

ALL Lies. This company wants the top credit, the top business and all you hear is high risk industry. Do not waste your time

Terrible company. I had a line of credit with them that I counted on for use in emergencies. Welp, I had an emergency so I logged in to draw funds and it said "account on hold". I called and they said they reduced my 75K line to only 30K without informing me, and now I'm royally screwed.

Bluevine does not disclose up front that it considers trust account money as an asset to the borrowing company. This is a real problem for attorneys, who handle money in trust for clients and for whom trust money may not be counted as an asset. Of greater concern is the fine print in the loan document wherein Bluevine attempts to secure rights to money held in trust accounts. Lawyers who borrow money should be aware of this and BlueVine needs to revise their terms to be sure they are complaint with state laws and ethics requirements. There is no way my business could have signed a loan document after reading the small print.

Reply from BlueVine

Sep 17, 2019

Hi Jami, We’re sorry to hear that your experience with BlueVine was anything but stellar. We wanted to clarify that we did not attempt to secure rights to the money held in the trust accounts, and do not consider that as an asset. If you need any additional assistance with your account, feel free to contact our support team at or call us at (888) 216-9619. Sincerely, Team BlueVine

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If you are looking to expand your business and secure finances to maintain business operations, Bluevine is the way to go. I have been with this company for four years now and since have multiplied profit margins by three each year. Everything from flexibility of payment deadlines to interest charges have positively shaped and impacted business. A special thanks to my account manager Sewar N for the excellent customer service and making my experience at Bluevine that more pleasant! She have been extremely helpful in making communication effective and easy. Emails are always immediate response. Not only has she been able to respond immediately, she also has been helpful with providing beneficial, valuable information until today is applied to improve my business. Ms. N has taken the extra time to ensure customer satisfaction. Much appreciated! Looking forward to being a long-term customer of BlueVine

BlueVine has been great to work with! I am an IT contractor for a big global corporation and their payroll processes sometimes cause trouble with cashflow. BlueVine has been an absolute life saver. Everyone I've encountered has always been extremely willing to help and very fast to reply to any inquiries I have had. I'd highly recommend!

BlueVine has really helped me and my company get through a tough invoicing situation with one of my clients. Stephanie D has been delightful to work with.

FASTEST, PROFESSIONAL SERVICE EVER. Mitch S OUR SALES REP AMAZING. THANK YOU VERY MUCH!

Stephanie D has helped tremedously, and most the time in a crunch. She responds in a very timely manner, is very kind and understanding. I have confidence that she is listening and working towards the best solutions of the needs at the time. It is a pleasure and a blessing to work with Stephanie D.

My experience at BlueVine has always been seamless and without any problems. My customer service rep at BlueVine, Sewar N, is a top quality professional and never lets me down whether assisting with processing advances or with accounting information. My overall experience at BlueVine has been extremely positive.

Alfred was very friendly and very responsive. He made the process simple.

I've enjoyed working with BlueVine over that last year or so. The invoice funding options work well for us. All the account Coordinators are so easy to work with. I especially enjoy working with Stephanie D. She's very accomodating. This type of funding works will for us and I'm glad it's backed by someone I trust like Intuit/Quickbooks.

I had a good experience working with Joseph M at BlueVine. he was efficient and knowledgeable and was able to accommodate some of our special requests.

This has saved me more than once. In my business it is the norm to wait 45 - 60 days to get paid from my customers. As a new business with little capital this is the best thing in the world to keep me going. Thank you Sewar for all your help and continual support.

Sewar N and BlueVine are great to work with. Sewar goes above and beyond to provide great service. I would recommend them to anyone looking to expand their business !

Let me tell you about Bluevine, they saved my company. Period! I was stuck, I started a small company and the next thing I knew we were growing and growing. Not being a wealthy person to start, no banks would work with me, so I went to the dark side and got Merchant Cash Advances. I reached out to Bluevine in March 2019. Martin M. and LaCour got me headed in the right direction , but dealing with $600,000 plus in MCA debt was killing my business. We quickly got a plan, it took Trust, Patience, and Support, from both sides. I was handed off to my rep Sewar N. after 30 days with Bluevine. She is amazing. She cares! I feel like Monday morning through Friday afternoon she is my best friend. I love to hear her happy voice, when she calls and something has worked to plan! When I goof up, she lets me know. She throws options at me, she plans a week or 2 ahead, and she fights for me. She has talked me off the ledge a few times. They have worked hard with me and my company. We are not out of the woods yet, but in July 2019, we pay off most of the MCA’s. We have a chance. Moving forward, the more trust you build, the more transparent your company is, the more options and better pricing you get. I feel like I have a partner! If you are a small company, with growing capital problems, if you can’t get banks to help, but have solid paying customers then give Bluevine a call!

Great company to deal with. Excellent customer service and easy to reach!

working with BLUE VINE, really save my business and the rep SEWER N she was a big help explaining to me everything I need to know.

We partner with Bluevine to manage our business cashflow and have found them to be an outstanding partner! Many lenders profess to understand the needs of small business and few really do. Bluevine really gets it! Our account manager Sewar N is awesome!!!!

Our company has been a client to BlueVine for over a year with the expected ups and downs, however a solution is always in order. Sewar N, our account manager, has been always readily available and provided excellent care to our needs.

Sewar M has been my Account Manager since July 2018 and what a huge difference she made. Sewar has gone above and beyond my expectations every step of the way always working with me in finding solutions to our funding challenges. If I could give her 10 stars I would! Thank you Sewar for everything you have done and continue to do for me and my company. I look forward to working with you for another year and beyond!

I have been using BlueVine for over 2 years now and have never been disappointed with the excellent customer service I receive. My agent, Stephanie D., has been there immediately to solve any issue I have had (which are mostly of my making) within an hour or less.

Process was super easy and fast. Worked with Nick B who was very knowledgeable and informative and had our approval within 24 hrs of applying. Looking forward to working with this lender.

REPRESENTATIVE CAITLIN C WAS WONDERFUL AND MADE THE EXPERIENCE WITH BLUE VINE FAST AND HEADACHE FREE.

BlueVine is absolutely first in it's class for invoice factoring and lines of credit. Great technology and first class service, we are so happy they paired us with Stephanie D our rep, she is professional, courteous, and always goes above and beyond to help. Simply put if you are considering BV, go for it, you will be happy.

Be Very Careful with Bluevine!!! I'm not sure its even legal the amount they are charging for a loan / draw. My wife took out a loan and now is to tears on how violated she feels about how much has been paid already. Its sounds like in a year we for example on 10K will pay about 20K!! I wish she would have asked me to research them a bit before doing it. Looking for a way to pay it off as soon as possible! Not finding very many Blue Vine lending reviews. Sad thing is we found them through Quickbooks. 1st lesson learned is Dont trust just because quickbooks had them on a list!