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6.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: August 4th, 2022

Chase is the U.S. consumer and commercial banking branch for JPMorgan Chase & Co, and has 5,300 branches and 15,500 ATMs throughout the United States. Offering online, smartphone, and on-the-go banking options, Chase has become a one-stop shop for financial services including debit and credit cards, personal banking, mortgages, auto financing, investment advice, small business loans, commercial banking, and payment processing. Chase goes to great lengths to keep personal information safe and secure by using technology to encrypt your information such as username, password, and account information. Consumers that choose Chase should remember that they must have a credit score of 550 or higher.

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The Good

  • Flexible Term Loans
  • Line of Credit Available
  • Multiple SBA Options

Flexible Term Loans

Chase's term loans up to $5 million can provide ways for a business to consolidate debt, and acquire equipment or capital goods. There are options for fixed or adjustable rate loans with term lengths anywhere from 12 up to 84 months. Payments are regularly deducted from your Chase business checking account.

Line of Credit Available

There are two options for lines of credit for your business through Chase. Which line of credit will depend on the size of your business. A business line of credit is optimal for a $10,000 to $50,000. This option can be used as overdraft protection if linked to the business' Chase banking account. There is a low annual fee depending on the amount of the line of credit. The second option is a Chase commercial line of credit. This would be best for a business seeking a line of credit over $50,000. There is no annual fee with this line of credit choice. Interest-only payments, and initial terms are 12 to 24 months.

Multiple SBA Options

Small business administration (SBA) loans are also available through Chase. There are several loan solutions: SBA 7(a) program, SBA express term loan, SBA 504 loan program, SBA express, and SBA CAPline. Each option differs in the loan amount, structure, and what the funds are needed for.

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The Bad

  • Low Approval Rate
  • Long Wait Periods
  • No Discounts Available

Low Approval Rate

Forbes.com states in an article, "The 5 Big Banks That Reject the Most Small-Sized Business Loans," that JPMorgan Chase is listed at number two with a 11.6 percent rejection rate. The article urges small business owners to build relationships with their local community banks, and use federal funded money from such institutions to help grow local businesses.

Long Wait Periods

While top business lenders are approving loans in as little as one day, Chase Bank can take upwards of a month. It can take as little as three weeks, but that'll depend on your paperwork being in order and the length of time of your business. The longer you have been in business the more likely you will be approved.

No Discounts Available

There are no prepayment penalties on a business loan, but Chase does not offer a pre-payment discount to reward a company that pays back their loan early. Some leading business loan companies will do just that.

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The Bottom Line

Chase is a well-known company that is committed to providing numerous services and products to best meet the needs of businesses. You will need to take the time to sort through all the information on their website, or speak to an agent that can help decipher what your business could benefit from. Chase offers business owners the best way to obtain necessary cash, finance the purchase of inventory and equipment as well as to obtain operating capital and funds for business expansion. Whether it be with a line of credit, SBA loan, or a term loan to help your business grow to it's full potential. Smaller businesses may have a more difficult time obtaining a loan, but it would be worth the time of finding out.

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4.3

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29 Reviews

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10%

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Daniel Cebrero Henderson, NV

Getting a loan with Chase is a bite more harder than other lenders. But the process was very easy because I had a business account and credit card with them before requesting the loan. So all my information was readily available to them, which in turn saved Me time and effort. Once approved the money was in my business account within the week and it helped me purchase a new box truck for my business

3 years ago

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jeff molitor

Chase is a full-service loan provider that was the top choice from among all lenders I researched. Their response was fast and their process seamless, and all of it online without the hassle of talking to a representative that you feel might 'upsell' you to other banking products. It was a no hassle and anxiety-free process start to finish. Their online dashboard to manage the account is also simple and insightful. Highly recommended.

3 years ago

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Carol E Brown Harker Heights, TX

My husband and I have used Chase bank for our mortgage loan as well as credit cards. We are very pleased with the customer service we receive from Chase. We think they are a very solid company and would recommend to other people.

2 years ago

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Nancy Oliver Lake Orion, MI

I liked the interest rate, just did not care for the amount of paperwork involved. Pretty straight forward application process. Interest rate was very competitive. Worked hard for the money, but worth it in the end. Administrative/loan fees were in line with all the others.

3 years ago

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Trish webb Phoenix, AZ

I was a personal consumer with chase when I applied. I’m pleased I can see all my finances on my bank ap. While the approval process was a bit more restrictive then other ways and banks.

2 years ago

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Nxx Wang Mount Sinai, NY

It was hard to get hold of an agent to work with at the beginning. But once things get started it went smoothly. The agent guided me through everything with me patiently and the documents were reviewed rigorously.

2 years ago

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thomas Lovin Duluth, GA

Been a Chase customer since 2012. Their loan services are good. However, customer service was not up to personal par.

2 years ago

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Martine Crugnale Madison, WI

Awesome employees.really take time and get whatever u r there for right the first time.

2 years ago

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Crystal Connell Denver, CO

Very awesome, great communication and willing to go above and beyond

2 years ago