5-Star Rated Timeshare Cancellation Services: Vacation Ownership Consultants (VOC)

Timeshare cancellations are notoriously difficult — contracts are often designed to lock people in without any straightforward exit options. And while there are many companies that offer timeshare cancellation services, it can be difficult to know whether a company is trustworthy and reliable.

However, one name stands out in the industry: Vacation Ownership Consultants (VOC).

With high customer ratings and an attorney-based approach to timeshare cancellation, here’s what sets VOC apart from other timeshare cancellation companies in the industry:

Vacation Ownership Consultants Overview

• Founded: 2014
• Location: Scottsdale, AZ
• Business Model: Timeshare cancellation services
• Online Reviews Rating: 4.9/5 (based on 200+ reviews)

VOC has become an established name in the timeshare cancellation industry since its founding in 2014. Founded in response to the growing demand for ethical and transparent timeshare exit solutions, VOC was among the first to offer an attorney-base approach to contract cancellation. The company focuses on delivering reliable timeshare exit outcomes, tailored to each client’s specific needs, without pushy sales tactics or misleading guarantees.

Vacation Ownership Consultants Attorney-Based Approach

VOC takes an attorney-based approach to timeshare cancellation that sets it apart from many other companies in the industry. Rather than relying solely on pressure tactics or vague promises, VOC works with a network of experienced consumer protection attorneys who directly represent clients in legally exiting their timeshare contracts. This legal backing provides a more structured and enforceable path to cancellation, especially in complex cases involving aggressive developers or tightly worded contracts.

What distinguishes this approach is the level of legitimacy and protection it offers. By leveraging legal expertise, VOC can send formal legal notices, handle communications with the timeshare developer, and escalate the matter if needed. This gives clients a clearer route to cancellation and reduces the likelihood of continued billing or credit issues. Some key benefits include legal accountability, a higher success rate in complicated cancellations, and the peace of mind that comes from having legal professionals manage the case. Overall, VOC’s method adds a layer of credibility and security that many non-attorney-based exit companies simply don’t offer.

Vacation Ownership Consultants Tailored Services

VOC doesn’t use a one-size-fits-all approach to timeshare cancellation that is commonly seen within the industry. Instead, the VOC team understands that each client has different needs and circumstances, and tailors services accordingly.

Starting with a consultation to assess your specific needs, the VOC timeshare cancellation process involves the following steps:

1. Free initial consultation: VOC begins with a no-obligation consultation to review your timeshare contract, understand your situation, and determine eligibility for cancellation. This helps ensure that you qualify service before moving forward.
2. Contract and documentation review: Once you sign on for service, VOC’s team, including partner attorneys, conducts a detailed legal review of your timeshare contract, supporting documents, and payment history.
3. Attorney assignment: Your case is assigned to a consumer protection attorney who builds a legal strategy tailored to your situation.
4. Timeshare exit strategy development: Your assigned attorney drafts formal legal correspondence and prepares to negotiate directly with the timeshare company.
5. Formal legal notification and negotiation: The attorney sends legal notices to the timeshare developer, formally initiating the cancellation process. The attorney communicates directly with the developer, demanding termination of the contract and resolution of any outstanding financial obligations.
6. Ongoing case management and client updates: VOC maintains contact with you throughout the process, providing updates and guidance.
7. Confirmation of cancellation: Once the timeshare contract is successfully terminated, VOC provides you with written confirmation. This ensures that you’re no longer legally or financially responsible for the timeshare.

By integrating licensed attorneys into each step, VOC’s process emphasizes legal strength, personalized strategy, and protection from future disputes — setting it apart from non-legal or one-size-fits-all exit services.

Vacation Ownership Consultants Transparency

While researching timeshare cancellation solutions, you may have noticed many companies using marketing phrases such as “guaranteed credit protection” or “100% success rate guaranteed”. This type of marketing language can be misleading, creating unrealistic expectations for timeshare exit services. VOC avoids making these types of claims, and instead focuses on being upfront and transparent with potential clients.

VOC emphasizes the fact that no legitimate timeshare cancellation company can guarantee a specific outcome. Furthermore, VOC is forthright about the fact that a timeshare exit can be a complex process that may take a significant amount of time to complete.

By setting realistic expectations upfront, VOC stands out as a trustworthy company that doesn’t rely on aggressive marketing and potentially false promises to gain clients.

Vacation Ownership Consultants Customer Service

VOC is known for maintaining strong customer service and clear, consistent communication throughout the timeshare exit process. From the initial consultation to the final confirmation of cancellation, VOC prioritizes transparency, responsiveness, and client support. With an emphasis on regular communication, the VOC team typically provides status updates by phone or email and is readily available to answer questions or address concerns.

What sets VOC’s customer service apart is the balance between professional legal handling and personalized attention. While attorneys manage the legal aspects of the case, VOC’s internal support team ensures clients are never left in the dark or confused about where they stand.

Vacation Ownership Consultants Reviews

VOC reviews are overwhelmingly positive — the company maintains a 5-star average rating on platforms including Google, Trustpilot, Best Company, and more. 

Satisfied VOC clients consistently highlight the following in reviews:

• Responsiveness and professionalism
• Transparent expectations and process timelines
• Relief and satisfaction after successful contract cancellation

Here’s what verified customers on BestCompany.com are saying about their experience with VOC:

Customer Review: Ronald R. 

"VOC was critical to the process of getting out from under the financial obligation of our timeshare in California. SUCCESS! We could not have done this without VOC. Now we will not leave the burden of maintenance fees to our children."

Customer Review: Derek T. 

"Vacation Ownership Consultants were there every step of the way through the process! Getting rid of this timeshare was liberating!!!"

Final Word

Vacation Ownership Consultants (VOC) stands out in the timeshare cancellation industry for its attorney-based, transparent, and personalized approach to helping clients legally exit burdensome timeshare contracts. Unlike many companies that rely on vague promises or aggressive marketing, VOC provides each client with a tailored strategy backed by experienced consumer protection attorneys who handle every stage of the cancellation process — from legal review to direct negotiations with timeshare developers. 

Beyond its transparent and reliable services, VOC has earned a reputation for reliability, professionalism, and outstanding customer service, as reflected in its near-perfect online reviews. Thus, VOC distinguishes itself as a leader in a challenging and often untrustworthy industry.