American Blinds originated in Detroit and began its business in 1950. With mail-order blinds, the company grew nationwide and became one of the first home-goods retailers to sell its products exclusively online, rather than in brick-and-mortar stores. American Blinds specializes in window treatments and sells top-rated window products. If you’re in search of something specific that you can’t find on its website, American Blinds has design consultants who will assist you in the buying process and in finding the best products for you.
American Blinds includes step-by-step measuring and installation instructions to ensure the process goes as smoothly as possible. Once you receive your blinds in the mail, you can refer to the printed installation instructions included in the package.
If you prefer a digital copy of the instructions, you can download them online by visiting the website’s products’ page and selecting “Install Instructions” listed under “Product Details.”
American Blinds offers free swatches of any products you’re considering purchasing. You can create your own pack of individual swatches, or the company offers premade swatch packs that include a variety of samples from popular blind categories, such as faux wood blinds, shutters, roman shades, etc.
American Blinds offers a 30-day money-back guarantee on all of its products. If you decide you don’t like the blinds you ordered, the company will replace the blinds at no additional cost. Or, if you decide you don’t want a replacement, American Blinds will refund your money.
To ensure you are eligible for the replacement or refund, you need to contact American Blinds within 30 calendar days after receiving your products in the mail.
American Blinds offers a three-year product warranty. However, there are limitations that void the warranty, such as warping of wood products, variations in texture and natural color, product failure because of improper installation, normal wear and tear, etc. After one year, the customer is also responsible for any shipping costs related to warranty repair.
Be sure to check out the company’s Product Warranty page on its website to ensure you still want to purchase its products regardless of the warranty limitations.
Because American Blinds products are made to order, you only have one calendar day from the day you make your order to request a cancellation. If you wait longer than this, you will still be charged the full amount. However, you can request a refund or replacement within 30 days after your delivery.