Name: Blinds.com
Rating: 3.9

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Kelsey Conner Lansing, MI

Blinds.com has been a great place to shop for blinds! I highly recommend if you are on the hunt for new window treatments.

1 year ago

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Joey Robinson Dallas, TX

Good product. Terrible customer service. The product was ordered on 5/19/23. Shipment arrived on 6/15/23. But the hardware was missing. I reported the missing hardware on 6/17/23. Customer services would not overnight the missing parts. I was told 5-7 business days for missing parts delivery. At 8 business days, I do not have the hardware. I do not even have a tracking number. I have spent so much time on the phone getting the run-around from Blind.com. Blinds.com made a mistake, that happens. Blinds.com should correct the mistake ASAP. That is not happening. Bad customer service.

1 year ago

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Ben Nelly

wife ordered some color samples. picked one and ordered the blinds. blinds received are not even close to the color selected. blinds.com says they can be off, smh. sending back and would never do business with this trash company.

1 year ago

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Gary Los Angeles, CA

My item was lost for days, and nobody there in sales, or corporate knew where it was - they said 1) it could be lost, 2) it could be clearing customs 10 days sitting on the Fedex site with zero movement, or 3) maybe the software at Fedex just isn't working: pick which one: we don't know. Then, when the product finally did arrive, it did not arrive together. When it did arrive all of my measurements were wrong, my window drawstrings were on the wrong side of the shades, I have open gaps in my shades. The whole entire two rooms of my house is a disaster.

1 year ago

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Phyllis Plowucha Inman, SC

I purchased twelve cellular window shades from blinds.com. Tonight I was closing my shade. The spring snapped. Parts flew everywhere. I called and spoke with a representative. He called “the manufacturer “ who stated they will not remake/replace this item. This is NOT a cheap item. I am extremely disappointed in the company, the customer service and lack of warranty on this item. I will not be purchasing from there again. As I have to replace these shades it will not be with blinds.com.

2 years ago

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KM Pleasant Grove, UT

I had blinds installed on every window - they were affordable, they have held up well and for a minor problem I had, the customer service was fantastic!

3 years ago

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Steven Klaproth Phoenix, AZ

I was amazed that how well the blinds fit in my home just by sending in the measurements. The blinds are beautiful and the customer service was excellent

3 years ago

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Debbie Stringham Garden City, UT

Love our room darking blinds. The customer service was very helpful in getting the right blinds. They fit very good in the window. Would buy from this company again!

4 years ago

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Kathleen Miller Salem, UT

Someone came out and measured our windows. Agent helped with placing order and setting up appointments. Installation was quick!

2 years ago

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Darlene Switala Saratoga Springs, NY

I received excellent customer service! Service was quick, personable and helpful! Highly recommend!

1 year ago

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Jim Ahmad Cordova, TN

Very Timely and Professional staff ! A job well done and according to our expectations.

2 years ago

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Alex John

I liked the company workflow Minimum interaction, very skilled support and affordable price

3 years ago Edited April 6, 2022

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Cdavid St Louis, MO

They have a large selection of blinds. They can be fitted to any size window. We received ours quickly.

4 years ago

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Danielle LeCheminant Lehi, UT

We got blinds through them for two homes so far. They have good customer service and great quality products.

4 years ago

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tracy dorn Oakland, CA

Horrible!!!!!! Terrible quality, sizes incorrect, customer service terrible!!! Complete waste of money!!! Wish I could give negative stars!!!!

11 months ago

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Maryann Renteria (Mckrae) Riverton, UT

They helped me with my upstairs blinds and had the best customer service. Great quality of blinds for a great price.

4 years ago

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anna blaser St Louis, MO

The best for me! I always get my blinds through here. Great experience and I got what I paid for.

2 years ago

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Faith L Battle Creek, MI

I tried to work with these people, but they were very rude and were not willing to help out once they found my address was in Detroit.

1 year ago

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Carol Knight Salt Lake City, UT

Fair quality on the blinds I ordered and the shipping took much longer than I had hoped.

3 years ago

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Monique Snow Sterling, CT

Good quality product however they are very expensive

2 years ago

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Daniel Eibeck Washington, DC

Great variety, awesome response time, and quality product

2 years ago

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Paula Calton Chino, CA

Cheap blinds but repair is impossible. I would not use again.

2 years ago