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Bath Planet

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6.1

Overall Score

LAST UPDATED: June 20th, 2024

Bath Planet has offered affordable bathroom remodeling services since 1999. Bath Planet prides itself in quality customer service, clear communication, reasonable prices, and a clean installation process. Bath Planet has dozens of locations across the United States, especially in the eastern states.

Bath Planet specializes in superior bath and shower bathroom products and has earned the Good Housekeeping Seal by the Good Housekeeping Institute. This means that all of Bath Planet’s acrylic products have been tested and have met the rigorous standards. 

Bath Planet offers low monthly payment plans for up to 60 months, and Senior and Military discounts are available.

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The Good

  • Wide Range of Bath Planet Services 
  • ADA Compliant Bathroom Remodel Design Options
  • Backe by the Good Housekeeping Seal
  • Custom DesignOptions
  • Bath Planet Limited Lifetime Warranty
  • One-Day Installations
  • Large Service Area
  • Generous Referral Program

Wide Range of Bath Planet Services

Bath Planet primarily focuses on baths and showers. It offers the following bathroom remodeling services and products:

  • Full bath remodel
  • Bath to shower conversions
  • Bath or shower remodeling
  • Bath or shower replacement
  • Old shower removal
  • New shower installation
  • Bath and shower wall surrounds
  • Bath and shower liners
  • Bath step-through inserts
  • Bath and shower accessories
  • Replacement of the existing bathtub
  • Walk-in tubs
  • Shower bases
  • Barrier-free showers
  • Shower door and rod replacement
  • One-day remodel for a master bath or small bath

Bath Planet also offers a wide product selection, containing a variety of patterns and colors to help tailor your bathroom remodeling project to your vision.

All bath and shower products, including tub-to-shower conversions, barrier-free showers, replacement bathtubs, and wall surrounds are constructed using Bath Planet’s high-quality, durable acrylic. This non-porous acrylic prevents buildup of dirt and grime while resisting mold and mildew growth. When you renovate your bathroom with Bath Planet, you can rest assured that your new shower or tub will be cleaner and healthier than ever before.

ADA Compliant Bathroom Remodel Design Options

Bath Planet mounted benches and seats, grab bars, walk-in tubs, and more, all meet or exceed ADA standards. Thus, customers can ensure that they will have a safe and accessible bathing area.

Backed by the Good Housekeeping Seal

The acrylic products crafted by Bath Planet have been stringently tested and evaluated, and have earned them the Good Housekeeping Seal, a trusted and widely recognized consumer symbol in North America. Good Housekeeping backs up this claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective.

Custom Design Options

Bath Planet offers a variety of bathroom features, including the following, which can be easily customized:

  • Wall surrounds — over 25 unique colors and 15 patterns available, including both simulated and laser-etched designs
  • Shower curtains — various metal finishes available
  • Grab bars — various metal finishes available
  • Shower doors — various metal finishes available
  • Shower pans — over 20 unique colors to match or contrast surroundings available

Bath Planet Design Consultants work with homeowners to match your wants and needs for the perfect look. 

Limited Lifetime Warranty

All Bath Planet acrylic remodeling products are covered by a limited lifetime warranty, ensuring that your bathroom systems and products are protected for as long as you own your home. Bath Planet goes a step further and will transfer your warranty to a new owner if you sell your home within two years of the installation of your new bathroom, adding value to your home if you choose to sell within that two-year timeframe.

One-Day Installations

Bath Planet products and training by manufacturer experts means that an installation can often be completed in as little as one day without sacrificing quality in build or aesthetics. If a project is more involved or at a larger scale, the Bath Planet Design Consultant will estimate how many days are needed to complete the remodel. 

Large Service Area 

Finding an authorized Bath Planet dealer is easy. With over 100 locations across 46 states and parts of Canada, homeowners can find access to quality Bath Planet products almost anywhere.

Generous Referral Program

Bath Planet also has a generous friends and family referral program — if a customer refers someone else to Bath Planet, each person receives a $100 discount.

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The Bad

  • Must Ask for Quote

Must Ask for Quote

Pricing information is not readily available online. Interested customers must provide contact information to get a quote. Some sources say the remodel will cost you $6,000–$15,000.

Because renovations span from small bathroom remodels to complete overhauls, the cost variance is too much to list standard price thresholds. Customers should keep in mind that the cost of remodeling service varies greatly on the type of materials, plumbing rearrangements, and overall size of the bathroom.

Customers expressed that they understand the variances of bathroom renovations can make it difficult to deliver an exact quote. However, it would be helpful if Bath Planet could include some general pricing information on the website. That way, potential customers can have a pretty good idea of what they're getting into (financially) before the renovations start.

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The Bottom Line

Bath Planet is an excellent choice when choosing a company for bathroom remodeling. It offers high-quality products that are Good Housekeeping Institute approved, free design help, and excellent customer service.

The majority of reviews on BestCompany.com reveal that customers are generally happy with the quality of the tubs, the professionalism of the company representatives, and the installation process. 

One downside is that pricing information is only available to customers by asking for a quote. However, this is likely due to variations in prices depending on the products and services requested.

There also have been some complaints against the company’s sales team. Some customers felt that the sales representatives were a bit pushy and they felt pressured to make a purchase before they were truly ready. While this is not everyone’s experience — and may just depend on the sales team representative —  it is something to consider before contacting the company directly (especially if you’re not ready to buy and are just looking to get a quote).   

Overall, customers looking for an affordable, quality bathroom remodel should definitely consider Bath Planet. For more information, read some of Bath Planet's reviews below.

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Star Rating

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3.8

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148 Reviews

Review Breakdown

5 grade

55%

4 grade

13%

3 grade

6%

2 grade

8%

1 grade

18%

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Featured Review

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Clare Olthoff Greensboro, NC

My sister and I both had our baths done. It has been over 2 years now, and they look like the day they were done. I recommend you call if interested in redoing your bath, you will not regret choosing them.

1 year ago

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Reply from Bath Planet

Thanks for the review Clare! It is great to hear that our baths are keeping their beauty and performing to the expected Bath Planet standard. It sounds like great bathrooms run in the family!

Dec. 19th, 2022

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Featured Review

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Fernando

Needed our bathtub replaced after my mother moved in with us. We needed something that she could easily get in and out of without fear of falling. They showed us options and replaced it without any issues. They were great. I couldn’t of chosen a better company.

2 years ago

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Reply from Bath Planet

Thank you for taking the time to review us Fernando. We are happy to hear that the installation went well and your mother has a beautiful new bathroom to enjoy. - Bath Planet Corporate

Apr. 7th, 2022

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Adam Scondo

Bath planet is top-notch i love their work their installers were very professional cos they remodel my bathroom very well plus they're very polite and did a great job without no comma within a given time

3 weeks ago Edited July 8, 2024

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Reply from Bath Planet

Thank you for taking the time to review us, Adam!

Jul. 15th, 2024

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Shauna

The owner was very responsive and the installer was equally as responsive. Both care about the customers and the work they do. They take the time to listen and have the discussions. They don't come in with their designs and their ideas. It was very much a collaborative effort. They were able to meet all of our objectives. They've put in everything that we wanted done and they were able to get it done timely. They're very personable and easy to be around. They're good with dogs. That might sound silly but as a dog owner and for someone who's in and out of your house, they're very respectful of your property and your pet.

5 years ago

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Cindy

The job was fantastic. It was just a good job and quite clean. We had a particular instance with our house. Our house was built in '95 and the plumbing was so jacked up they didn't know if they would even be able ot get the walls on so they ended up bringing in a master plumber and all the piping was updated for no extra charge. It took a little bit longer because of that mess but they were able to clean up after themselves. They were polite and we didn't have to worry about them coming and going. I was completely comfortable with them in our house and we even had follow up with the salesman that came out and talked to us and from the company itself within a couple of months later just to make sure everything was fine. We are still happy with the work and it's been two years now.

5 years ago

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Lowell

My husband and I did a good three years of research and everything on who would be the best people. We also went to a home show in our area and we took a lot of information and then we finally decided on who would be the best and Bath Planet gave us the best results on what we want it. We had a small problem with some of the caulking coming out and they were right here the next day. The job was perfect and it was beautiful. It stands up to what they guarantee. The customer service was very friendly. They were on time and they got the work done immediately. If they had anything that they needed to resolve, they were right there. The work was quality and the product has not failed except that one problem but everything else we've had it for a good year and we have nothing but happiness with it.

5 years ago

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Nancy And Steve

The representatives were very courteous when they came. The young man that did the work was very clean and meticulous about everything that he did. I was quite impressed with the workmanship. He explained things that they installed. We were kept informed on what was going on and they were very personable. The person that came in was very informative and asked lots of questions to see what we were interested in and did what we wanted. For dealing with the company, they were very cooperative and we've had no errors. There was no waiting period and not delays or anything. It was done in the time span that they said it would be and everything went smoothly.

5 years ago

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Linda & Steve Schaffner Sandpoint, ID

All the employees that we talked to at Bath Planet were very helpful. The two people that we had the most contact with were our project manager, Cindy, and installer, Matt. They both were wonderful to work with and the end result was 2 beautiful bathrooms. We recently had a couple of minor issues. We contacted Bath Planet and they corrected the problems in a satisfactory and timely manner. We definitely would recommend Bath Planet for bathroom remodeling.

5 years ago

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Reply from Bath Planet

Thank you for your business. We are glad to hear your are happy with your new bathtub or shower.

Jan. 8th, 2021

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Bonnie & Louis

I felt they were very professional and courteous. The person who was during the remote installing was very professional. He knew what he was doing. He caught situations that could have been a disaster. It was a good experience all the way around from the very beginning from the initial call to the final installation. It was extremely professional and courteous.

5 years ago

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Stephen

They did everything they were supposed to do in a timely manner. They did an excellent job. The only thing I can think of is when they put in the shower, one of the things they put in is my grab bar. It's gotten lose now and bobbles back and forth and I'm afraid it might get pulled out of the wall. The customer service was very helpful, courteous, and very polite.

5 years ago

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Jerry

They gave me a lot of support. Every time I called in to ask a question, they were right there with the answer. If they needed to find the answer, they did that and it was just an easy process all the way through. The gentleman that did the installation was very pleasant, thorough, and clean. The job was done when they said it would be done and it started when it was supposed to start.

5 years ago

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Albert

Customer service was very knowledgeable and they explained everything to us about how to use the tub. We when called in regards to an issues we were having, an installer cam out and looked at it and took care of the problem within five minutes and taught us how to take care of the problem if it came about again. It looks really good, everything they did was beautiful.

5 years ago

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Diane

I picked up a brochure at the fair grounds and they were very prompt in responding to me. They respond in a business like manner. As someone who owned a business, I did appreciate them staying in touch and setting up the time for someone to come out to give me the bids. It was an expensive investment but it'll last me a very long time. It was all very well done. It is clean and precise and everyone that sees it thinks it's a really remarkable job.

5 years ago

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Jenny Tedoldi

Ken M team replaced our damaged bathtub with a new shower with glass door. Service and punctuality were great, and the installation team was professional and thoughtful. We had a great experience before and after the installation.

5 years ago

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Reply from Bath Planet

Thank you for your business and the 5 star review, we appreciate it!

Jan. 8th, 2021

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P. Hansen Kingston, ID

Very professional, very efficient, outstanding product delivered exactly as promised. No high pressure and patient for us to make our decision. The cost was significant but feel it was warranted for an outstanding product that increased the value of our home.

5 years ago

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Reply from Bath Planet

Thank you for your business. We are glad to hear your are happy with your new bathtub or shower.

Jan. 8th, 2021

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Greg

They were very prompt and very neat. They did one heck of a neat job. They got it done in record time. It was my wife's bathroom and she's happy and I'm happy. We might be getting a new place and they are going to be the first people I call.

5 years ago

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Kathy

They did everything they said they would do. And they gave me everything they told me they would give me with the work and service. I was very pleased with the timeliness of the work. They are a efficient, honest, and fast acting company. They give you a time frame and they get things done within that time frame and they don't make excuses.

5 years ago

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Kerry

The customer service answered the questions pretty clearly. I like the shower but there are a couple of problems about the seal on it that they had to come back. With the amount of money that I spent, I think that should not have happened.

5 years ago

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Gloria

There was only one thing that they should have asked me and they did not. It was where they should put the bar because the bar is too high and I've got to be really careful when I get in the shower because the bar is way too high. Otherwise, it's very good.

5 years ago

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Winnie

The product was very good, their installation was fast and clean, and the workmen were very courteous and skilled. The quality was very good. We're satisfied with it. It's only been a little over a year since we've had the product and so far it's holding up very well.

5 years ago

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Sue Dike, IA

They came in, they did their job, they did a good job, and I like the results. It's what I wanted. I don't think it's necessarily Bath Planet, it's just they're all very expensive. They weren't the cheapest but I liked the guy that represented them. He was very knowledgeable and very helpful.

5 years ago

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Eddie

It is good service, workable people, and a nice product. We got way above what we even asked for. We are very satisfied with the product. it is easier to clean. The company ladies I spoke to on the phone were cordial and very helpful. The installers were great, they came back and did a fabulous job.

5 years ago

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Harriet

We needed floor repair and they were right on top of that. They were very efficient, they cleaned up after themselves. It took two days because of the rain or else it would have taken one. Customer service answered all my questions. We are extremely pleased.

5 years ago

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Dave And Joy Longview, WA

We like the product and the service. We are happy with the quality results that we got. They lived up to everything they guaranteed with the workmanship. They were very efficient. He was in and out quickly. Customer service was excellent.

5 years ago

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Marla

I like their concept of ripping everything down and starting a brand new. Bath planet removed my tub and all of my covering and built a brand new showers for me. They were so easy to work with and the gentleman that came out was so professional and he never stopped working. He did it in a day. It was beautiful. I would highly recommend them.

5 years ago

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Sara Camas, WA

We chose them because we like that they have a lifetime warranty and that the product was easy to clean and we felt like they were the most affordable for what we wanted to do in our bathroom. Everything is working great we haven't had any problems. We love it, it still looks brand new.

5 years ago

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Jason Vancouver, WA

They are always there and to answer my questions and if there is any issues they come out fix it the same day. They have good service. The remodeling was good. Everything went smooth. We are pleased with how everything turned out. I've got a lifetime warranty so the value is very good.

5 years ago

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Laura Hillsboro, OR

They are the least expensive option. Customer service is very responsive and have addressed all of my questions and concerns in a timely manner. There were a few issues with the remodel the second run around and we're still trying to fix them. I am a little frustrated that it is taking so long.

5 years ago

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Dorothy

It's the best decision I have ever made. I got everything I could possibly need or want. The representative that came and di the measurements was so informative and really knew what she was talking about. The installation people were excellent; they were professional and they got the job done within one day. They were very nice people.

5 years ago

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Christine Munson Yakima, WA

I received an email from you requesting my opinion on how my bath planet experience went. Quite honestly I was disappointed in how things turned out. What the salesman and I went over and decided on and what the installation process actually used was not the same. I ended up with a nice shower however it was smaller than what my expectations were and the doors that I was told I could have I was then told I couldn't have because the sales representative had misinformed me so I had to go a different route.The rain head shower has a constant drip which when I called and talked with a representative at Bath planet I was told that was just what it did. When I signed the final initial paperwork stating that the work was completed correctly I wasn't actually at home when that was presented, I was at work and my son brought me the paper stating that the installation man needed to have them initialed and signed so he could proceed with his next job and I didn't get to have a say in how it finally turned out. For the amount of money that I spent on this I wish it would've gone differently and every time I shower I wish that I had more room but it is what it is and I doubt that anybody will do anything to change it for me.If i had it to do all over again with the things that went wrong I would have made the necessary changes before the installation and I would be enjoying a bathroom shower that I really look forward to using every morning! On a better note the installer was an extremely nice man who tried really hard to make things work for me and really his hands were tied I appreciated how much he tried to make it work like I wanted it to be it wasn't his fault he was the guy in the middle. Respectfully, Christine Munson

5 years ago

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Anonymous

The salesperson was very good and very professional. So far I haven't had any problems with our product. I've been to their showroom to ask questions which we answered. The guy was very professional.

5 years ago

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Mary

They did a great job but I needed to call and ask a question about the care of my service and everything and I made two phone calls and they never got back to me and I left messages. The work was great. There's just a couple places they did that didn't stay on the line. There's not been any leaks.

5 years ago

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Brian & Jennifer

The customer service was pretty helpful when you call them. Their salesmen made an error in their delivery schedule. That was the only problem I ever had with them. The isntaller of my shower was all customer. There was no standard size to it at all and they made everything here on site and did a great job.

5 years ago

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Larry

The installers were awesome. They were really good and they did a great job. They did everything professionally and they made sure that I was very happy with the final product.

5 years ago

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Donna

The customer support was very helpful, knowledgeable, and accomodating. They did exactly what we needed and it turned out great. The installer was very helpful, knowledgeable and gave me some good suggestions.

5 years ago

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Anonymous

I was at a home show and their representatives were very inviting and gave me a good spiel. They will make sure the product is fitting to the customer. I am absolutely in love with how it turned out. The sales rep that came to the house was a bit intimidating though.

5 years ago

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Carolyn

Everything was done correctly. Any issues we might have had, they addressed immediately. They were very professional. They kept their word on everything. I wish it was a little cheaper.

5 years ago

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Todd

They've done a lot of work for me before and it just fits. The guys that did the work were very courteous and went out of their way to get things done as quickly as possible. They found and repaired hidden damage that we didn't even know was there.

5 years ago

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Christina

I like the product. The installer was very professional. I was really happy with what he did. As soon as I called customer service with a problem they came right back out the next day to fix it.

5 years ago

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Dale & Cynthia

They had a salesman at a hardware store and they said they would come out and take a look and that was it I was sold. The man that did the work was courteous and cleaned up his mess. I have no complaints whatsoever.

5 years ago

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Phyllis

I'm not happy with your salesmen. I feel lied to me and now I'm stuck with what he told me. Everyone else I talked to was nice, the lady I talked to about my problem tried to be helpful and the gentleman that came out did an excellent job.

5 years ago

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Rayleen & Michael

Even though it wasn't the cheapest, it was absolutely the best price for that for what I wanted. The installer was friendly and did a good job. Customer service was friendly and timely.

5 years ago

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Cheryl Yucca Valley, CA

Loved the determination on getting us qualified, the installation was great, they even added more cement that was needed, and it looks beautiful. The glass door did settle a bit and we need to hook it on something to have it stay shut, but that may be because of our bathroom and how old our house is. Otherwise we are very happy with our remodeled walk in shower.

11 months ago

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Reply from Bath Planet

Thank you for taking the time to review us, Cheryl. We are happy to hear that the project went well and you have a beautiful new Bath Planet shower. If you are having trouble with your door, you may reach back out to your project manager to see if there is a fix or a leveling issue they could inspect. We are sure they would be happy to assist you.

Aug. 9th, 2023

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Lee Kerrville, TX

Was told there would be a final inspection. Never heard from any one after installation! Was told by salesman that if we still wanted a bath seat he would bring one at final inspection.

3 years ago

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Bruce and Debbe Erickson

The three workers were OUTSTANDING, , put down rugs to walk on , had mask on , answered questions we had , the final product and clean up was Great, thank you VERY much

3 years ago

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Reply from Bath Planet

Hi Bruce and Debbe! Thank you for giving Bath Planet a 5 star review. We appreciate your business and will pass on your feedback to our installation crew.

Jan. 30th, 2021

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Debbie

They got the job done in one day and it's beautiful. The guy that came to my house was very nice and the one that put the shower in was also very considerate and nice.

5 years ago

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George & Mary

We didn't get some responses from the warehouse for things. The installation was done very well. Overall we're pleased with the installation and other than some of the communication issues, everything went well.

5 years ago

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William Vancouver, WA

The sales presentation was excellent. The work is absolutely beautiful. The workers were polite and considerate and installed the bathroom with very little disruption.

5 years ago

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Vangie Forest Grove, OR

They came in a timely manner and got the job done without leaving a huge mess. I am really impressed with their quality of service and professional manner.

5 years ago

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Tricia

Customer service is very responsive and detailed on the whole process. They follow up on the service to ensure that everything that was delivered correctly.

5 years ago